terms and conditions - grainary cottages

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The Grainary Cottages - Terms and Conditions The person whose name appears on the Booking Form agrees to take full responsibility for ensuring that all members of the party adhere to the Conditions of Let set out below. In these Conditions of Let, “Owner” refers to the owner of the property you are booking; “Property” refers to the cottage or room you are booking. 1. Only those people listed on the Booking Form are permitted to occupy the property. Any other guests will be asked to leave immediately and in certain circumstances we reserve the right to terminate your booking. The number of occupants of the Property MUST NOT exceed the maximum number stated 2. We kindly request that you pay for your stay in full at the point of booking. We accept Cheque, PayPal or BACS payments. Please contact us for BACS details if you have not already received them. (Cheques made payable to The Grainary Cottages) 3. The cottages are prepared to a high standard for each arrival, and we request that the cottages are kindly left in this condition when departing. We request a £100.00 refundable security deposit for each individual cottage booking, (This will be collected alongside full payment of your stay). Your security deposit will be refunded via cheque/BACS payment within 28 days of departure, on the condition that the property is found in a good condition. The Grainary Cottages will, in certain circumstances, request a different sum for a security deposit where deemed fit. 4. Your booking is not official until we have received your details, a 50% payment of your total stay and security deposit. Until then The Grainary Cottages reserves the right to continue to advertise your property. When payment and the Booking Form have been returned, you will receive written confirmation via email or post. We reserve the right to change the deposit amount when we deem fit. 5. Guests accept full responsibility for all keys within the cottage during the stay. If any of the keys are lost or misplaced, guest will pay for any replacements. When guest leaves the property, the front door key MUST be put back in the Key Lock. 6. Please notify the Owner of any cancellation in writing, (letter or email). If cancellation is made within 21 days of the holiday start, (48 days for bookings made between the 20 th December and the 31 st December) then the whole amount paid will be retained unless the Property can be re-let. If a re-let is successful then a full refund will be made, less an administration fee of £50. If the Property cannot be re-let then no refund will be given. 7. In the event that The Grainary Cottages are required to cancel the booking prior to guest arrival, all payments received by The Grainary Cottages will be refunded to the guest, at their discretion within 28 days. 8. To safeguard against cancellation charges & other unforeseen eventualities we strongly recommend Cancellation Insurance. (Recommend you go to www.comparethemarket.com/travel-insurance) 9. Pets are allowed at a separate charge of £30 per stay, (due to cleaning costs). Pets are not allowed upstairs or on any carpeted surfaces. If we discover after your stay that your pet, or any animal from the farm has been in these areas of your cottage, you sacrifice your security deposit. Pets must be kept on lead at all times, failure to do so might result in you loosing your security deposit. We reserve the right to amend this charge at any point. 10. There is strictly NO SMOKING inside or outside of the Cottages. Any signs of smoking during or after your stay and you will lose your deposit. 11. Guests accept that the responsibility for any personal property, whilst occupying the accommodation is solely theirs. All vehicles are also left at the guests’ risk.

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Terms and Conditions to The Grainary Cottages in Scarborough.Primrose - Cowslip - Foxglove Cottes

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Page 1: Terms and Conditions - Grainary Cottages

TheGrainaryCottages-TermsandConditionsThepersonwhosenameappearsontheBookingFormagreestotakefullresponsibilityforensuringthatallmembersofthepartyadheretotheConditionsofLetsetoutbelow.IntheseConditionsofLet,“Owner”referstotheownerofthepropertyyouarebooking;“Property”referstothecottageorroomyouarebooking.

1. Only those people listed on the Booking Form are permitted to occupy theproperty. Any other guests will be asked to leave immediately and in certaincircumstanceswe reserve the right to terminate yourbooking.ThenumberofoccupantsofthePropertyMUSTNOTexceedthemaximumnumberstated

2. Wekindlyrequestthatyoupayforyourstayinfullatthepointofbooking.We

acceptCheque,PayPalorBACSpayments. PleasecontactusforBACSdetails ifyouhavenot already received them. (Chequesmadepayable toTheGrainaryCottages)

3. The cottages areprepared to ahigh standard for each arrival, andwe request

thatthecottagesarekindly left inthisconditionwhendeparting.Werequesta£100.00 refundable security deposit for each individual cottage booking, (Thiswillbecollectedalongsidefullpaymentofyourstay).Yoursecuritydepositwillbe refunded via cheque/BACS payment within 28 days of departure, on theconditionthatthepropertyisfoundinagoodcondition.TheGrainaryCottageswill, in certain circumstances, request a different sum for a security depositwheredeemedfit.

4. Yourbookingisnotofficialuntilwehavereceivedyourdetails,a50%paymentofyourtotalstayandsecuritydeposit.UntilthenTheGrainaryCottagesreservestherighttocontinuetoadvertiseyourproperty.WhenpaymentandtheBookingForm have been returned, you will receive written confirmation via email orpost.Wereservetherighttochangethedepositamountwhenwedeemfit.

5. Guestsacceptfullresponsibilityforallkeyswithinthecottageduringthestay.If

anyofthekeysarelostormisplaced,guestwillpayforanyreplacements.Whenguestleavestheproperty,thefrontdoorkeyMUSTbeputbackintheKeyLock.

6. Please notify the Owner of any cancellation in writing, (letter or email). If

cancellation ismadewithin21daysof theholidaystart, (48days forbookingsmade between the 20th December and the 31st December) then the wholeamount paid will be retained unless the Property can be re-let. If a re-let issuccessful thena full refundwillbemade, lessanadministration feeof£50. Ifthe Property cannot be re-let then no refund will be given.

7. IntheeventthatTheGrainaryCottagesarerequiredtocancelthebookingpriortoguestarrival,allpaymentsreceivedbyTheGrainaryCottageswillberefundedtotheguest,attheirdiscretionwithin28days.

8. Tosafeguardagainst cancellation charges&otherunforeseeneventualitieswe

strongly recommend Cancellation Insurance. (Recommend you go towww.comparethemarket.com/travel-insurance)

9. Pets are allowed at a separate charge of £30per stay, (due to cleaning costs).

Petsarenotallowedupstairsoronanycarpetedsurfaces. Ifwediscoverafteryourstaythatyourpet,oranyanimalfromthefarmhasbeenintheseareasofyourcottage,yousacrificeyoursecuritydeposit.Pets must be kept on lead at all times, failure to do so might result in you loosing your security deposit. We reserve the right to amend this charge at any point.

10. There is strictly NO SMOKING inside or outside of the Cottages. Any signs of

smokingduringorafteryourstayandyouwillloseyourdeposit.

11. Guestsacceptthattheresponsibilityforanypersonalproperty,whilstoccupyingtheaccommodation issolely theirs.Allvehiclesarealso leftat theguests’ risk.

Page 2: Terms and Conditions - Grainary Cottages

Guests agree to absolve the Owner of any responsibility for any accident ormishaptopersonsorpropertywhilstonthepremisesorwhilstengagedinanyactivity therein, or from any illness or injury arising from any causeswhatsoever.

12. GuestsagreetousethePropertysolelyforitsintendedpurposeasself-cateringaccommodation and to accept the Owner’s right to refuse to hand over theProperty to any person deemed unsuitable to take charge. Guests causing anuisanceordisturbance toneighboursorotherguests,behavingunreasonablyordisruptingtherunningofthefarmmayresultintheOwnerrequestingthemtoleave.

13. GuestsagreetoallowtheOwnersaccesstothePropertyatallreasonabletimes.

Wewillonlyeverrequestaccesstoyourpropertyincaseofanemergency,e.g.awaterleak,orwhenwewillneedtoinspectorrepairtheproperty.

14. Guests must respect and look after the accommodation during their stay and

must leave the Property clean and tidy. Please let us know of any damage orbreakagessothatwecanrepairorreplaceitemsforthenextguests.Wereservetherighttochargeforanydamageorbreakages.

15. GuestsmustvacatethePropertyby10amatthelatestontheirdayofdeparture,

unlessspecialarrangementshavebeenmadewiththeOwner.ThisistoallowustopreparethePropertyforthenextguests.

16. Guestmayarrivefrom3pmonwards.

17. Allelectricalapplianceshavebeentestedandapprovedwithinthetermsofthe

newFireAssessmentRegulations.As theuseofguestsownpersonalelectricalequipmentisoutofourcontrol,itmustbeusedattheirownpersonalrisk.

18. Wi-Fiisavailable,andisfreeofcharge

19. Ifyouhaveanallergytofeathers,pleasebringyourownbeddingwithyou.Ifyou

haveallergies to animals, pleasebeaware that there aremanyanimalson thefarm, and aswe accept dogs, your cottagewill occasionally have had dogs, ormaybecatsstayinginit.

20. Guests must not enter any farm buildings or fields containing livestock. It is the

Guests responsibility to make their children aware of the potential dangers on site, including equipment, chemicals and areas of water. Children MUST be closely supervised at all times.

21. Guest acknowledges that The Grainary cottages, you understand that it is a separate

business from The Grainary Bed and Breakfast. You may eat in the Breakfast, Tea Rooms and Restaurant rooms, however this is subject to availability and is at an additional cost

By paying the deposit, you acknowledge that you agree with all of the T&C above. The Grainary Cottages – Keasbeck Hill Farm, Harwood Dale, Scarborough, Yo130dt