test opnet confidential – not for release to third parties © 2011 opnet technologies, inc. all...
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
High Definition Network & Application Performance Management
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.2
Rev. 04-01-2011
Corporate Overview• Founded in 1986• Publicly traded (NASDAQ: OPNT)• HQ in Bethesda, MD• 600 employees• Worldwide presence through direct offices and
channel partners
Best-in-Class Solutions and Services• Application Performance Management• Network Performance Management
Strong Financial Track Record• Long history of profitability• Annual revenue: $140M• 25% of revenue re-invested in R&D
Broad Customer Base• Corporate Enterprises• Government Agencies• Network Service Providers
About OPNET Technologies, Inc.
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.3
Rev. 04-01-2011
Enterprise Customers (partial list)
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
August 29-September 1, 2011
OPNETWORK is OPNET's annual
industry conference, focused on
advancing the state of application and
network performance management.
RSVP: opnet.com/opnetwork2011
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
High Definition Application Performance Management
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Business Benefits of APM
High Availability• Keep systems and applications running 24x7• Quickly identify and resolve performance issues
Business Effectiveness
• Maximize business transaction effectiveness• Improve customer retention• Optimize use of existing resources, avoid over-spending
• Improve productivity of lines of business• Reduce cost and improve efficiency of the IT organization
Workforce Efficiency
“…the lack of performance and availability of critical and complex applications had direct and negative consequences on business productivity, business finances, and IT efficiency.” – Forrester Consulting*
* “Managing the Performance of Critical Applications,” Forrester Consulting, October 2010
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.7
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OPNET’s Unique APM Approach
Comprehensive coverage across domains• Pinpoint problem domain• Prevent finger-pointing
Production ready• Light-weight• Passive• Efficient storage• Auto-tuning
Extract salient information from vast datasets• Data mining• True correlation • Adaptive base-lining• Behavioral learning• Expert analysisCross-domain workflows and visibility
• Multi-domain views• Relate performance and forensic data• Contextual transitions
Fine-grained performance and forensic data• Root cause• Actionable information
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.8
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APM Workflow
Monitoring and Alerting• Dashboards and dynamic thresholds• End-user experience reporting• All users, all transactions
Triage• Localize problem to users/
transactions• Identify components of delay• Drill-down into specific domain
Troubleshooting• Leverage rich forensic data• Drill into individual transaction
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.9
Rev. 04-01-2011
Detect Application Performance Problems• Proactively monitor from the end-user perspective
• View in terms of affected business group or location
• Leverage dynamic thresholding that understands normal behavior
HQ users are experiencing performance problems with “PeopleSoft”
All users are experiencing poor performance with “Email”
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.10
Rev. 04-01-2011
Localize Problem
• Understand how each domain contributes to end-to-end delay
• Determine where to drill down to determine root cause
Peoplesoft
Red shows delay caused by the server
Peak is end-user response time
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Rev. 04-01-2011
Problem Localized to Server Domain
• Drill into Java, .NET, 3rd party, and custom applications
• Identify problems through correlation and deviation analysis–Deviation: what metrics are most out
of normal range?–Correlation: what anomalous
behaviors and metrics coincide?
Database utilization spikes when a particular Java Bean is most active
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.12
Rev. 04-01-2011
Trace Transactions to Diagnose Root Cause
• Leverage forensic data: trace user transaction through application code
• Diagnose specific source of response time delay
Transaction trace finds the method “executeUpdate” is main source of user delay
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.13
Rev. 04-01-2011
Problem with Web Application
• Discover and monitor web pages and business transactions
• Detect application errors and performance problems
Detect problems with specific web page family
Drill into slowest instances of the web page
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Rev. 04-01-2011
Troubleshoot Web Transaction• Drill into individual web page or transaction
• Diagnose root cause
Client PC is primary source of delay
Packet loss also high
Application is generating errors too
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Understand Scope and Structure of Applications
• Derive run-time anatomy of application from operational data
• Understand dependencies and identify unexpected relationships
Configuration error allows some transactions to bypass the load balancer causing uneven distribution
Layer-7 application map derived from run-time data
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.19
Rev. 04-01-2011
Know Your Network
NetOne™
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Rev. 04-01-2011
NetOne Highlights
• Determine what has changed and analyze the impact
• Contextually launch into 3rd party tools
• Integrated with OPNET’s industry leading APM portfolio
• Detailed diagrams to accelerate issue resolution
• Proactively detect configuration problems before they disrupt operations
• Over 800 configuration checks, out-of-the-box)
• Automated security and regulatory compliance, including custom policies
• Broadest standards coverage: PCI, SOX, HIPAA, FISMA, NIST, CIS, NSA, Cisco Safe, more
• Vendor security advisories and OS end-of-life notices
• Detailed asset inventory
• Automatic, up-to-date, and professional network diagrams in Visio® format
• Physical and logical, multi-layer views
• Customizable diagrams that remember your manual edits
VISUALIZE
TROUBLESHOOT
AUDIT & ANALYZE
DIAGRAM
DISCOVER
• Single-pane-of-glass, real-time visualization of your network map
• Customizable dashboards for network health
• Alerts and device status
• Complete network topology, configuration, and connectivity
• Best layer 2/3 discovery in the industry
• Automated discovery with high-speed updates and low overhead
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.22
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Automated Network Diagramming
• Professional, up-to-date network diagrams
• Published in Microsoft Visio format
• Comprehensive, detailed views–Multi-layer physical connectivity–Detailed configuration information–Logical views: Layer 2/3, VPN,
OSPF, BGP, and VLANs–Custom annotations
• Easy-to-use, wizard driven setup
• Customizable Excel reports
Device Virtualization
OSPF Areas
Layer 2/3
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Audit, Security, and Policy Compliance • Reduce network outages
– Detect configuration problems before they disrupt network operations
– Automatically audit production network configuration with over 800 rules
• Automatically download new rules
• Ensure network security - 200+ security rules
• Compare current network devices with established “golden” configurations
• Verify managed service contracts (e.g., port admin. status)
• Additional Benefits and Features:– Broad coverage for PCI DSS, HIPAA, SOX, FISMA, CIS
and many more– Generate self-documenting, customizable reports– Leverage rule templates for rapid customization– Analyze ACLs, firewall policies, and other security controls– Leverage best practices from Cisco, AAA, NSA security
guidelines, and more– Trend audit results over time
Device OS Compliance
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Unified Network Visualization in NetOne• Real-time traffic, topology, and
status in a single, live view
• Centralized data from a broad scope of network devices and management tools
• Easily customizable diagrams
• Integrate with OPNET’s acclaimed Application Performance Management solutions and 3rd party tools
• Additional Benefits and Features:– Assisted troubleshooting to speed remediation of critical issues
– Configurable dashboards displaying key performance metrics
– Contextual launch of 3rd party tools from a common interface
– Automatic response to network events
– Direct access to devices to execute commands, and collect and display results
Customizable, Real-time Dashboards
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Predictor for NetOne• Predict the impact of network
growth, migration and change
• Plan for new technologies such as VoIP, VLANs, VPNs, IPv6, telepresence, etc.
• Optimize network capacity
• Validate backup capacity and configuration with survivability analysis
• Assess performance impact of configuration changes
• Analyze service availability and reachability
Potential Capacity Problems!
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OPNET Confidential – Not for release to third parties © 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.28
Rev. 04-01-2011
Contact Information:
Name: Kevin GraysonTitle: DoD Account TeamE-Mail: [email protected]: 240-497-3000 X 2258Cell: (443) 994-2866 (personal)
Name: Scott DeViney Title: Associate Vice President, Federal Defense Solutions E-mail: [email protected] Work : 240-497-3000 X 2216 Cell : 703-623-8342 (personal)
28OPNET Confidential – Not for release to third parties © 2010 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.