test tech 2011 overview

Test Technology, Inc.

4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com

Who We Are

TestTech provides repair and logistics solutions for companiesseeking to receive the best service and highest value from theirseeking to receive the best service and highest value from theirsupply chain

Unique solutions for each client’s needs

Proven 25+ year track record

Easy to work with

Enable partners to focus on their core competencies

Increase in productivity

Decrease costs

More productive supply chain



Highest possible value

What We Do

Depot Repair

Product Refurbishment

Triage & Screening

End of Life Product ManagementEnd of Life Product Management

Logistics Services

Fulfillment and KittingFulfillment and Kitting



Depot Repair

Flexible Repair Solutions:Flexible Repair Solutions:Latest to Legacy ProductsHigh Volume to High MixLean Methodology

In‐House Test Development Team

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In House Test Development TeamRapid response engineering team Component Level Repair – SMT, BGA, RFRefurbishment to Like NewRefurbishment to Like NewRoHS 6 of 6 Compliant



High Tech Focus

Telecom ‐ Analog, Digital, Wireless, IP g, g , ,GPS ‐ Cell phone locating for 911Navigational DevicesN k R M dNetworks ‐ Routers, ModemsPeripherals ‐Monitors, PrintersPower Supplies ‐ UPS, etc…pp ,Gaming – Touch Screen Video, Slot Machine Interface cards, Game SystemsComputing – Servers, Thin Clients, LaptopsComputing Servers, Thin Clients, LaptopsConsumer Electronics



Logistics Services

Forward Logistics & Fulfillment

Reverse Logistics

Repair/Return Service

Inventory Management

Advance Replacement, Like‐for‐Like and Same Unit Repair Servicesand Same Unit Repair Services

Cross Docking

Reclamation/Recycling/Scrapping/ y g/ pp g

Expedite Services

Out of Warranty Support



y pp

Reverse Logistics Programs

HighVendor Managed

Inventory

NAL

S

g

DefectiveManagement

PERA

TION

SAVINGS

Repair &Return

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Low INVENTORY SAVINGS4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com


LowHighINVENTORY SAVINGS

Single Touch Reverse Logistics



Information Systems

ERP System – Microsoft Dynamics‐NAVE‐Commerce Enabled – EDI, XML

Fully integrated Warehouse Management System

PRISM Technical Data CollectionPRISM – Technical Data CollectionUnlimited Insight into Your Products’ History

Collected Real Time in Repair CellsSQL DatabaseSQL DatabaseCustomized Templates by Customer/Product Grouping:

Serial NumberLooper – MROCWarrantySymptomDOA DataTest data



Components replacedInvaluable Feedback to Your Engineering & Quality Groups

Communications & Visibility

Reporting – SQL Reporting ServicesReporting SQL Reporting ServicesCustomized Reports –Trending, Drill DownSubscription ServiceExcel, HTML, PDF, XML formatsCh P B PiCharts‐ Pareto, Bar, Pie, etc.LookupsSSL VPN

Data ExchangeNative Microsoft‐Nav

XML, Excel, TextVantage Point EDI for NAV

XML, EDI



Our Customers



The trademarks above are registered trademarks of the respective companies. All rights reserved.

Our Strategic Location

Located 15 miles outside PhiladelphiaDensely PopulatedHeavy Installed base of Electronic Equipment

Marlton, NJ 80,000 sq ftFreight Optimization

Technical Talent readily available

Lumberton, NJ 40,000 sq ft

TestTech



US Population Density

RightShoring

When Comparing Repair and Support Alternatives:Look at Total Cost of SupportLook at Total Cost of Support

Landed CostsCost of Quality

Yields, DOAs, LooperspCustomer Sat

Product Complexity Flexibility to Changes in Customer Demand

Potential Advantages of RightShoring:Improved TATLower InventoriesLower Freight CostsFaster Reaction to Changes in DemandLower Carbon FootprintCloser Proximity to Engineering/Product Support



Closer Proximity to Engineering/Product SupportFaster Recovery Times

Our Commitment to Quality

ISO 9001:2008 Registered FacilityISO 9001:2008 Registered Facility

Registered and in Compliance since 1994

Quality System:



Lean Continuous Improvement

Value

Look Through the Eyes of the Customer

Eliminate Non Value Adding Activity

Manage by Value StreamManage by Value StreamSUPPLIERS TESTTECH CUSTOMER END USER

TOTAL VALUE STREAM

Flow‐ Continuously transform value without stopping

Pull ‐ Produce what Customer wants when they want it

Perfection

Deliver Exact, Customized Customer Value

C i I4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com


Continuous Improvement

Empowered Workforce

What’s In It For You?

Typical Benefits Received by TestTech customers include:



It’s All About the Value!

We’ll Partner with You to:

Reduce Your ReturnsDOAsDOAsLoopersNTFs

Extend Your Product Life Cycle

Improve Your Customers’ ExperienceImprove Your Customers Experience

Protect Your Brand!



test tech 2011 overview

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