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Dr. Steven King Testing Iris and Face Recognition in a Personnel Identification Application 1 Testing Iris and Face Recognition in a Personnel Identification Application Dr. Steven King Information Systems Directorate Office of the Deputy Under Secretary of Defense (Science & Technology) Hal Harrelson & George Tran Army Research Lab 15 February 2002 Background Personnel/Visitor Identification at DoD Labs & Technology Centers Security of DoD Centers a priority Web-based enrollment Establish central repository of identification data Biometric authentication Integration with the security processes Post-visit reporting Conduct a biometrics pilot study

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Page 1: Testing Iris and Face Recognition in a Personnel .... Steven King Testing Iris and Face Recognition in a Personnel Identification Application 4 Pre-Enrollment System • Improve front

Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 1

Testing Iris and Face Recognition in a Personnel Identification Application

Dr. Steven KingInformation Systems Directorate

Office of the Deputy Under Secretary of Defense (Science & Technology)

Hal Harrelson & George TranArmy Research Lab

15 February 2002

Background

• Personnel/Visitor Identification at DoD Labs & Technology Centers

• Security of DoD Centers a priority– Web-based enrollment– Establish central repository of identification data– Biometric authentication– Integration with the security processes

– Post-visit reporting– Conduct a biometrics pilot study

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 2

Pilot Study Objectives

• Demonstrate medium-scale personnel/visitor tracking capabilities using biometrics– Scalability to enterprise level– Level of intrusiveness– Long term stability

• Demonstrate web-based approach• Provide site for review & demonstration for decision-

makers• Assessment of user interactions & reactions• Fast-track procurement (near COTS)• Iris and face recognition selected for study

Army Research Laboratory - Adelphi selected to be demo sitefor the Personnel Identification Pilot Study (PIPS)

PIPS Technologies

• Study conducted in two phases

• Phase 1 - Iris recognition (Oct 2000 – April 2001)– Extremely low false accept rate allows one-to-many

identification– Difficult to deceive– Biometric sample can be acquired even with protective

clothing

• Phase 2 - Face recognition (July – October 2001)– Biometric samples widely available even for non-cooperative

subjects (mug shots)– Useful in “watch list” applications

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 3

Phase 1 - Iris Imaging

• Technology with the lowest error rates

• Ability to handle large database searches

• Iridian is the technology developer

• Manufacturer specs: False accept error rate as low as 10-6

but false reject error rate is scenario dependent (e.g. eyeglasses, user experience)

Phase 2 - Face Recognition

• Visionics FaceIt• Potential for comparison

with disparate data bases• Low level of intrusiveness • Face characteristics from

video image• Enrollment, capture time

near instantaneous• Identification mode

issues• Error rate:

– 0.7% - 25%

a b c d e

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 4

Pre-Enrollment System

• Improve front end of process– Employee/visitor fills in

web-based form– Sponsor & security

automatically informed– Accessible from any

computer on the ARL intranet

Enrollment System

• Easy operation– Keyed on ARL badge– Pre-enrollment

verification– Enrollment (both eyes

& face)– Controls for operator

• Webcam photo• Enrollment process

takes about 5 minutes

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 5

PIPS System

Registration Kiosks• Two stand-alone systems

- do not require operator• Located in high-traffic

areas• Operation initiated by

user’s security badge• Image both eyes and/or

face, plus webcam photo each time

• Instant photo badge produced

Registration kiosks

Enrollment station & database

ARL IntranetSecure VLAN

Open VLAN

Firewall

Switch

Open/ Secure

Registration (Iris & Face)

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 6

System Performance

• Reliability (software & hardware)– Variety of hardware glitches and software bugs at beginning– Face algorithms required “tweaking” during first half of Phase 2

– Almost all problems fixed; others have work-arounds

• Operator training– Enrollment system has user-friendly graphical interface– Training easy and painless

• Failures– Most failures at beginning of study were software-related– Typical mechanical failures (printer jams, etc)

• Downtime– During first week, system down time about 5%

– Current system availability >99%– System needs rebooting about once a week (15 minutes)

Phase 1 Results

• Iris recognition (Phase 1) complete– Operational for 26 weeks– 258 participants

– 186,918 eye identification attempts (93,459 registrations)– Performance below expectations (>99.5% from vendor)

• 6% false reject rate (2% either eye)• 2 potential false accepts• Glare & reflections appear to be primary culprits• User settling & distraction are also contributors

• Lessons learned– Legal (Privacy Act) issues

– Accommodating disabled users

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 7

Phase 1 ResultsError Rate Over Time

• 2 week learning curve• 30% improvement due to increase in eye acquisition

time from 10 sec to 15 sec (week 5)• Current error rate stable at 6-7%• Error rate drops to 1 -2% if one out of two eyes

accepted as pass criteria

Successful Registrations (One of Two Eyes)

90

92

94

96

98

100

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Week

Percent

Percent of Total

Phase 1 Results User Success Rates (Either Eye)

• Vast majority of users at 95% or better• A few problem users

0

20

40

60

80

100

120

140

160

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100

% Success

Nu

mb

er o

f U

sers

Bars represent 5% bins - axis values are lower bin limit

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 8

Phase 2 Results

• Face recognition (Phase 2) complete– Operational for 13 weeks– Software locked for last 6 weeks of study– 270 participants– 42,270 face identification attempts– Performance below expectations (0.7-25% from vendor)

• 51% correct identification (Rank 1)• 81% in “Top 10” (Ranks 1-10)• Primary performance issues:

– Software improvements - face alignment, camera selection– User behavior - lack of operator to monitor/assist– Inadequate lighting

• Lessons learned– Potential for “watch list” use in manned applications– Custom PIPS face recognition application not sufficiently accurate for

unmanned one-to-many identification, since it was not designed as such

Phase 2 ResultsSuccessful Matches by Week

• “Top 10” success rate about 76% before improvements• Improved to 81% after software mods

– Improved face alignment in enrollment templates– Improved camera selection algorithm (low/high for short/tall users)

0 %

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1 2 3 4 5 6 7 8 9 10 1 1 1 2 1 3

Failures

Match

Week

% Success Rank 1-10

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 9

Phase 2 ResultsFalse Alarm and Correct Alarm Rates

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

110%

4.3 4.8 5.3 5.8 6.3 6.8 7.3 7.8 8.3 8.8 9.3 9.8

Raw Face Recognition Alarm Threshold Score

FAR CAR

False Alarm & Correct Alarm Rates

• FAR, CAR curves cross at about 35% - “Equal FAR/CAR”• Based on data from 23-day period (3-25 Sept 01)

User Experiences

• Training– 2 minute demo + written instructions– Most users catch on quickly; a few do not

• User questionnaire – Iris– Only 48 responses out of 214 regular users– 81% felt comfortable using system– But 31% expressed concern over long-term effect on eyes– 60% felt system took too long

• User questionnaire – Face– 137 responses - due to incentive– 84% comfortable with system– Only 2% concerned with safety– 34% thought system was not reliable

• A few employees refused to participate– Doubts about safety– Think collected data may be misused

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 10

Summary

• Next steps– Scalable architecture– Preliminary evaluation of Oki iris

system– Network security– Transition technology to the

Biometrics Management Office

• Iris recognition phase completed in April 2001– System Performance– User experience – Most users very positive– Operator Training - minimal required; user friendly interface– Technology is very accurate & viable for facility access

• Face recognition phase completed in October 2001– Performance adequate for manned “watch list” application– Resolve software performance, lighting issues– Continued refinement of method

used

BACKUP

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 11

Process

• Pre-enrollment (once)– Employee fills in web-based form– Accessible from any computer on the ARL intranet

• Enrollment (once)– Employee proceeds to ARL lobby to enroll– Employee badge brings up pre-enrollment record– Operator guides employee thru enrollment process– Requires about 5 minutes– Training & addressing safety questions can double time

• Registration (many, many times)– Employee stops at kiosk on each pass thru elevator lobby– Employee badge starts registration attempt– Biometric system attempts to identify user once for each eye– Requires about 5-10 seconds per eye – Employee can request printed badge “receipt”

ARL Adelphi Lobby

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Dr. Steven King

Testing Iris and Face Recognition in a Personnel Identification Application 12

PIPS Progress Report

• Phase 1– contract awarded 18 July 2000– Prime - UNISYS– Sub - Iridian– Web based enrollment, Iris recognition, webcam & badge printer– Started 17 Oct 2000– Demonstration to Biometrics Management Office, GEN Coburn

(CG AMC), LTG Cuviello (Army DISC4), Bill Leonard, Jeff Gaynor & Toby Sullivan (ASD-C3I), Ms. Roth (USD(P)), Paul Pittelli (NSA), & Dr. Etter

• Phase 2 (joint OSD/NSA sponsorship)– Adds face recognition– Contract awarded 20 Mar 2001– Enrollment started 26 June 2001– Study started 23 July 2001

Phase 1 Results Registration Times

• Left (first) eye takes longer• Left eye has higher error rate• Primary cause - users not yet “settled”

Time to Recognize Irises

05000

100001500020000250003000035000

0 2 4 6 8 10 12 14 16 18 20> 2

1

Seconds per attempt

Nu

mb

er o

f att

emp

ts

Left Eye Attempts

Right Eye Attempts

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Testing Iris and Face Recognition in a Personnel Identification Application 13

Pilot Demo Schedule

as of 23 July 2001

Installation & Checkout

Pilot Test - Phase 1 (iris)

Prelim Assessment Report

Final Assessment Report

Contract Negotiation

Contract Award

System Development

Pilot Test - Phase 2 (face)

Apr Jul Oct20012000

Jan Apr Jul Oct

User Questionnaire

Biometric Terms

• Enrollment: A sample of the biometric trait is taken, processed by a computer, and stored

• Identification mode (or “one-to-many”) Biometric system identifies a person from the entire enrolled population by searching a database for a match

• Verification mode (or “one-to-one”) Biometric system matches a person’s claimed identity to enrolled pattern

• False Match Rate Percentage of impostors wrongly matched• False Non-Match Rate Percentage of valid users wrongly

rejected• Equal Error Rate (EER) The false match rate equals the false

non-match rate

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Testing Iris and Face Recognition in a Personnel Identification Application 14

Iris is rich in features

FrecklesPitsRiftsStriationsCorona

256 characteristics identified

• Robust biometric

On-Site Pilot Study Procedures

• Enrollment system installed in main lobby• Registration units installed at ARL-Adelphi lobby

entrances• System operated and monitored by security

personnel• Volunteer ARL employees• Three-step process

– Pre-enroll – one time, from any web browser– Enroll – one time, in main lobby– Register – many times, at lobby entrances

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Testing Iris and Face Recognition in a Personnel Identification Application 15

Phase 2 ResultsSuccessful Matches

• Software improvements increased performance by 3-4%

• 51% successfully matched at Rank 1

• 81% matched at Ranks 1-10 (“Top 10”)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Rank 1 Rank 1-10

Before Improvements

After Improvements