texa care - obd for aftermarket, garage, drivers

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1 All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future Connected vehicle - Connected business: Opportunities and challenges for the Aftermarket OEM and Service provider Thomas Grones TEXA S.p.A

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Page 1: TEXA CARe - OBD for AfterMarket, Garage, drivers

1All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Connected vehicle - Connected business: Opportunities and challenges for the Aftermarket OEM and Service provider

Thomas Grones

TEXA S.p.A

Page 2: TEXA CARe - OBD for AfterMarket, Garage, drivers

2All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

We are living a technological revolution which is

changing our common habits.

Internet and more sophisticated devices as

smartphones have paved the way for an

extraordinary development in connectivity

between people…

Page 3: TEXA CARe - OBD for AfterMarket, Garage, drivers

3All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Alarm Clocks go off earlier when there is traffic on your

way to office, plants let the watering can be aware

when they need watering ,

but all this progress has not yet reached the repair

mechanics and their relationship

with their customers.

Page 4: TEXA CARe - OBD for AfterMarket, Garage, drivers

4All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

The dream of a vehicle able to communicate directly

with all those working in the vehicle repair and after-

sales sectors has come true thanks to TEXA and its

name is TEXA CARe

car is finally connected to the garage and

TEXA solution satisfy everyone’s needs.

Page 5: TEXA CARe - OBD for AfterMarket, Garage, drivers

5All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Consumers are opening their request for a Connected Car

and it’s not only websearch done by curious drivers …

Source: Google Trends –Mar. 2015

Page 6: TEXA CARe - OBD for AfterMarket, Garage, drivers

6All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

From theircar, evenifnot the newestone, theyexpect to receivemore benefit in termsof

safety if involved in an accident (waiting for ecall), and that let themhavethe car remotely

checkedfor diagnostic. Thesetwoare the focus area for drivers…

all the rest is just a «nice to have»

Data Source: GFK– Mar. 2015

96% 91%87% 79%

Safety Diagnostic

89%68%

Entertainment Wi-Fi

84%56%Evolved Drivers

Generic Drivers

What does Drivers want …

Page 7: TEXA CARe - OBD for AfterMarket, Garage, drivers

7All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

What does Drivers want …

50%

63%

49%

67%

46%

62%

1

2

3

Evolved Markets

Growing Markets

Likelihoodto use new service offeringsby Consumer (% saying likely & very likely)

Mobile service technician coming to my home for small repairs

Remote diagnostic - regular check of my car and sw update

Digital service planning - my car sends data to the

dealer in advance to provide cost estimate

Page 8: TEXA CARe - OBD for AfterMarket, Garage, drivers

8All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

“Our customers do not want to pay for these services,

that’s the bottom line. The business model for which

connected services are built upon a business case

to provide revenue and profit is a far-fetched

proposition as far as I’m concerned..”

Henry Bzeih - Kia Motors

Page 9: TEXA CARe - OBD for AfterMarket, Garage, drivers

9All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

“The first thing that needs to happen is for auto makers

and service provider to start realizing what they can do

with that data, what the value is, what they can do

legally, and that the consumer is okay with, too.

At the moment no one has really figured out

how to monetize and utilize data while at the

same time allaying consumer privacy concerns.”

Ben Auslander - Volkswagen

Page 10: TEXA CARe - OBD for AfterMarket, Garage, drivers

10All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Which is the clear vision on how OEM and service providers can monetize and utilize data of their customers in a real proper way, offering a service

that help to increase :

- Loyalty

- Revenue

- Customer satisfaction

This is the questionwaiting for an answer

Page 11: TEXA CARe - OBD for AfterMarket, Garage, drivers

11All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

The Focus of Innovation shifts making sense of data

Traditional App

Connected Device Companion App

Data AppDataDevice

sensors, API

Where the Value is concentrated

Yesterday

Today

Tomorrow

Page 12: TEXA CARe - OBD for AfterMarket, Garage, drivers

12All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

“ The value is delivered by the app itself ”.

even if connected to a backendservice

Yesterday: The Companion App

Page 13: TEXA CARe - OBD for AfterMarket, Garage, drivers

13All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

“The value is delivered by the device,

the app is just the remote control”.

Tony Fadell – Nest Labs CEO

Today: The Companion App

Page 14: TEXA CARe - OBD for AfterMarket, Garage, drivers

14All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

“The value comes from combining all kinds of data,

the app processes triggers and signals across devices,

sensors and APIs”.

Tim Cook – Apple CEO

Tomorrow: the Data App

Page 15: TEXA CARe - OBD for AfterMarket, Garage, drivers

15All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Customer / End User

Today Business Model OEM Apps – AS IS

EcoSystem Provider (OEM)

3rd Party Content Provider

€ Content

Service

Page 16: TEXA CARe - OBD for AfterMarket, Garage, drivers

16All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Customer / End User

Tomorrow Business Model OEM Apps – How we see it

EcoSystem Provider (OEM)

3rd Party Content Provider

€ €

Content

Service

Page 17: TEXA CARe - OBD for AfterMarket, Garage, drivers

17All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

TEXA can provide OEM, Service Providers and Dealer Nework

Improved service loyalty:

better targeting customer needs and anticipating them with cross- selling offers ;

Improved CRM or VRM:

Support customer with personalized services for developing personalized relationship ;

New revenue streams from After Market:

Transform car into a service, service into a business opportunity

Increased safety & security for driver:

Feel secure on the road and vehicle operation

Increased services connection between phone and car:

Access to easy to use App platform (either branded or not)

Re

al va

lue

for

OE

MFo

r D

rive

r

With the best solution that fits customer needs and is real value …

Page 18: TEXA CARe - OBD for AfterMarket, Garage, drivers

18All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

We are introducing you to a new product that

represent the next step in the future of remote

diagnosis

R volution

Page 19: TEXA CARe - OBD for AfterMarket, Garage, drivers

19All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

What CARe does 1

Safety for the driver

Vehicle safetyVehicle serving

and due date

23

Page 20: TEXA CARe - OBD for AfterMarket, Garage, drivers

20All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Safety for the driver

Involvement in road accidents is the leading causes

of death and hospital admission for EU citizens

under 45 years of age. Lowering the risk of death

and reduce the damage depends on:

• Timeliness on getting right rescue

• Speedness of the treatment received

Data Source: European eCall Commission

Page 21: TEXA CARe - OBD for AfterMarket, Garage, drivers

21All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Oncethemechanichas installedTEXACARein thecar,

itautomaticallydetectsanaccidentand, throughthe

driver’smobilephone, immediately requestfor

emergencyhelp, thanksto thecompany’s

operationcentreactive24/7in Italy.

Thesystemautomaticallycommunicatesthecar’s location,

evenif thedriver isunconsciousorunabletomakea call.

CustomerFocus Features: Driver Safety1

Page 22: TEXA CARe - OBD for AfterMarket, Garage, drivers

22All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

CARe is installed in the OBD socket and dialogues with the car’s

electronics.

In the event of anomalies or malfunctions, the App installed on the

drivers’ smartphone immediately warns of the gravity of the problem

and at the same time the driver’s trusted mechanic receives a

diagnostic report.

All thatonPropertaryDiagnosticandnotonlyonOBDstandards.

Thecar isalwayssafeandthedriverwillneverbe alone

CustomerFocus Features: Increased Car Securety2

Page 23: TEXA CARe - OBD for AfterMarket, Garage, drivers

23All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

WithTEXACARethecarserviceschedule isno longeraproblem.

Vehicle service,oil change, replacementofan inneficient battery, tyres

rotation and a numerous other scheduled tasks are communicated

at the right moment directly to the smartphone and the mechanic.

Just as useful, in the same way the motorist will be notified when to

pay car tax and insurance and when vehicle government servicing is

due.

CustomerFocus Features: Vehicle Service3

Page 24: TEXA CARe - OBD for AfterMarket, Garage, drivers

24All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

DiagnosticData Coverage - ECUs

34.755

39.178 41.023

43.726

57.369

-

10.000

20.000

30.000

40.000

50.000

60.000

70.000

Q1 2013 Q2 2013 Q3 2013 Q1 2014 Q1 2015

Maker/Model/System: Total ECU for propertary diagnostic of IDC4 V.57 : 57.369 vehicles. TEXA CARe communicates with the

most important ECUs to provide essential and specific parameters for multiple business cases

On TEXA IDC4e and CARe

Page 25: TEXA CARe - OBD for AfterMarket, Garage, drivers

25All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Hardware Specs of TEXA CARe

ARM CORTEX M4 Processor

System Clock 168 MHz

1 Mbyte Flash Memory

196 Kbyte RAM

Dual Independent HS CAN Controllers

5 HS CAN Interfaces

ISO 9141-2 Interface, bidirectional on K and L lines

SAE J1850 Interface –optional in a future version

Power Supply: nominal 12Vcc (see par. 4.2)

Operating Current: <100 mA

Stand By Current: < 70 µA

Page 26: TEXA CARe - OBD for AfterMarket, Garage, drivers

26All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

TEXA CARe «as is» … … and other Infrastructure Variants

Car

Driver

TEXA

OEM

Dealer / Garage

Page 27: TEXA CARe - OBD for AfterMarket, Garage, drivers

27All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

The CARe project has been driven in his realization by 3 founding principles:

• Had to be the littlest and safest dongle on the market

• Had to be steadly fixed to the OBD Connector

• Had to be independant from specific telefonic contract

The founding principles of CARe3

1

2

3

Page 28: TEXA CARe - OBD for AfterMarket, Garage, drivers

28All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

TEXA CARe is little and is the littlest in the world.

It’s necessary to have the smallest size to be fitted

without the risk of disturbing the driver, or generate

drivers knee injuries

DANGEROUS WHILE DRIVING!

founding principle: little is more…1

Page 29: TEXA CARe - OBD for AfterMarket, Garage, drivers

29All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

2 founding principle: steadilyanchored

All OBD dongles that keep being connected firmly to the CAR should be steadely

connected for granting:

a) That the inertial sensor (we have one on board) is solid with the frame of the

car;

b) That the dongle will not detach itself due to vibrations or crash:

For these two given reasons TEXA CARe is the only dongle in this category with a

metallic security clip.

Patented plug system to assure proper fit also on rough roads

Page 30: TEXA CARe - OBD for AfterMarket, Garage, drivers

30All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

3 founding principle: SIM less

Strategically TEXA has thought (but there are other variants that can be applied

for any need) that the OBD dongle should not generate added telephonic costs

for the driver.

Therefore TEXA CARe works with the driver’s smartphone data plan.

NO

Page 31: TEXA CARe - OBD for AfterMarket, Garage, drivers

31All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Other distinctive elements for our project

• Comunications is via Bluetooth – Stack LTE

• Low car battery absorption – No Drain

• Data protection via encrypted communication protocol

Other distinctive elements:

1

2

3

3

Page 32: TEXA CARe - OBD for AfterMarket, Garage, drivers

32All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

For trasmitting data about safety and car security, TEXA CARe connects through

a Bluetooth Low Energy chip to the driver smartphone. The smartphone is used

as visualization interface and communication bridge to emergency call center

and car garage

How does CARe comunicate:

Page 33: TEXA CARe - OBD for AfterMarket, Garage, drivers

33All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

All dongles that are connected to the OBD have to be built and homologated in

Conformity of automotive requirements. TE XA is certified ISO TS 16949 and

CARe has been built after these specifics, having most in focus the lowest drain

consumption possible when the car is switched off. Our values are lower than

what OE requests.

ISO

TS 16949

Low car battery absorption

Page 34: TEXA CARe - OBD for AfterMarket, Garage, drivers

34All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Data protection encrypted

In a system as far flung as connected cars, security has to be designed

especially for and built into every component.

TEXA CARe for trasmitting data applies to a STS (Security Token Service)

functions as the basis for all security components that govern interaction

with the vehicle.

The service creates encrypted tokens that can only be decrypted by

the associated/related vehicle…

Our authentication method is made really safe through single PIN.

All communication data between CARe the user smartphone, the garage

network and TEXA is also encrypted.

Page 35: TEXA CARe - OBD for AfterMarket, Garage, drivers

35All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Basic Product Features for consumer:

Beside Driver Safety and Car Safety what we are able to provide is:

Dashboard: Overview of vehicle status – driving activity in real time;

Personal Assistant: Remind users when to go for scheduled car check up or renew

(insurance, license);

Driving Patterns: Users can learn from their driving patterns how to drive better;

Location: Users can find their way back to their car using their last saved location;

Battery Level: No surprises, battery tension is always under control;

Alerts: Users can receive alerts on the dashboard or by email for geo fence crossing

(parental control); speeding (parental control), high engine RPM, low battery;

Log Book: Users can save their trips and trip details such as start and end date, costs

a.s.o;

Parental control: Users can track if family drivers are speeding, how they are driving

and customize location zones alerts.

…. And other features to come…

Page 36: TEXA CARe - OBD for AfterMarket, Garage, drivers

36All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Basic Product Features relevant for OEM:OBD

All Diagnostic

SystemEOBD Standard (ISO15031)

Dash Board

STR [Instruments Cluster]

Body Computer

BOD [Body Computer]

CMF [Comfort System]

DPY [Multifunction Display]

SAM [SAM Module]

SCE [Switchover board( power station )]

PCP [Rear Control Panel]

PCS [Upper Control Panel]

ILL [ECU External Control Lights]

GTW [Gateway]

BAT [Battery Regulation]

DVG [Steering Stalk / Column Switch]

Page 37: TEXA CARe - OBD for AfterMarket, Garage, drivers

37All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Basic Product Features relevant for OEM:Injection

CNG [CNG Injection]

INB [Petrol Injection]

IND [Diesel Injection]

ING [Injection]

GPL [LPG Injection]

HYB [Hybrid System]

Central Locking

CPO [Remote central door locking]

PLP + POR [Passenger Side Door] + [Driver Side Door]

Service

SMN [Service Systems]

SSO [Oil Service Lamp ]

Tyre Check & Clima

PPN [Tire pressure monitoring system]

CLM [Air conditioner / Clima]

Page 38: TEXA CARe - OBD for AfterMarket, Garage, drivers

38All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Engine Product Features relevant for OEM:Engine water temperature

Engine Temp

Warning Temp Lamp Status

Coolant Low Lamp Status

Engine RPM

Engine RPM

OverSpeed Control

Oil Levels

Relative Oil Level

Absolute Oil Level

Oil Level Status

Oil Quality

Over Speed Control

Oil Quality Status

Oil Quality Value

Oil Pressure Lamp Status

Page 39: TEXA CARe - OBD for AfterMarket, Garage, drivers

39All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Other status areas supported by CARe:

Odometer, Fuel Level, LPG or Methan Level, Fuel Consumption, Crusing

Range, DashBoard (SeatBelts, Lamps, Brake Pad, MIL, Engine Warnings,

Steering, Alternator, ABS, Airbag, ESP), Maintenance (Service, Distance/Days

for Next Service / from last Service), Car Status (Speed, Temperature, Tyres, Doors,

Washfluid), Automatic Gear, Battery Level …

And others to be defined related to propertary diagnostic

Page 40: TEXA CARe - OBD for AfterMarket, Garage, drivers

40All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

API and RESTful

Note that as connected car technology improves and as we integrate with other

partners, the data that we can provide will grow.

We might expose also API documentation for exact information about

what information we can supply. We might also manage the connectivity,

monitor the information flow and normalize it into a standard set of

RESTful APIs that OEM developers can easily integrate into their own

applications, relying to our HW and specific request of Firmware.

Page 41: TEXA CARe - OBD for AfterMarket, Garage, drivers

41All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Product Roadmap

Prototype Test samples Serial production

07/2015 09/2015 11/2015

Idea Frankfurt

AutoMechanika

Innovation

04/2014 09/2014

Page 42: TEXA CARe - OBD for AfterMarket, Garage, drivers

42All presentation content is addressed solely to defined viewers and may contain confidential information. We simplify the present, anticipating the future

Who we are:

TEXA was formed in 1992. Today TEXA is a global leader in the design,

development and production of multibrand diagnostic tools, exhaust gas

analysers, air conditioning recharge stations and telediagnostic devices

for cars, bikes, trucks, boats and farm machinery.

TEXA has an extensive, worldwide distribution network and employs over

500 people, 350 of whom are based in the company’s head offices in

Monastier di Treviso, where all TEXA products are designed, developed

and made.

TEXA’s ultra-modern production plant occupies over 100,000 square

metres of grounds, with 30,000 square metres indoors.

www.texa.com

Thanks for Attention