texa care - obd for aftermarket, garage, drivers
TRANSCRIPT
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Connected vehicle - Connected business: Opportunities and challenges for the Aftermarket OEM and Service provider
Thomas Grones
TEXA S.p.A
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We are living a technological revolution which is
changing our common habits.
Internet and more sophisticated devices as
smartphones have paved the way for an
extraordinary development in connectivity
between people…
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Alarm Clocks go off earlier when there is traffic on your
way to office, plants let the watering can be aware
when they need watering ,
but all this progress has not yet reached the repair
mechanics and their relationship
with their customers.
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The dream of a vehicle able to communicate directly
with all those working in the vehicle repair and after-
sales sectors has come true thanks to TEXA and its
name is TEXA CARe
car is finally connected to the garage and
TEXA solution satisfy everyone’s needs.
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Consumers are opening their request for a Connected Car
and it’s not only websearch done by curious drivers …
Source: Google Trends –Mar. 2015
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From theircar, evenifnot the newestone, theyexpect to receivemore benefit in termsof
safety if involved in an accident (waiting for ecall), and that let themhavethe car remotely
checkedfor diagnostic. Thesetwoare the focus area for drivers…
all the rest is just a «nice to have»
Data Source: GFK– Mar. 2015
96% 91%87% 79%
Safety Diagnostic
89%68%
Entertainment Wi-Fi
84%56%Evolved Drivers
Generic Drivers
What does Drivers want …
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What does Drivers want …
50%
63%
49%
67%
46%
62%
1
2
3
Evolved Markets
Growing Markets
Likelihoodto use new service offeringsby Consumer (% saying likely & very likely)
Mobile service technician coming to my home for small repairs
Remote diagnostic - regular check of my car and sw update
Digital service planning - my car sends data to the
dealer in advance to provide cost estimate
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“Our customers do not want to pay for these services,
that’s the bottom line. The business model for which
connected services are built upon a business case
to provide revenue and profit is a far-fetched
proposition as far as I’m concerned..”
Henry Bzeih - Kia Motors
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“The first thing that needs to happen is for auto makers
and service provider to start realizing what they can do
with that data, what the value is, what they can do
legally, and that the consumer is okay with, too.
At the moment no one has really figured out
how to monetize and utilize data while at the
same time allaying consumer privacy concerns.”
Ben Auslander - Volkswagen
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Which is the clear vision on how OEM and service providers can monetize and utilize data of their customers in a real proper way, offering a service
that help to increase :
- Loyalty
- Revenue
- Customer satisfaction
This is the questionwaiting for an answer
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The Focus of Innovation shifts making sense of data
Traditional App
Connected Device Companion App
Data AppDataDevice
sensors, API
Where the Value is concentrated
Yesterday
Today
Tomorrow
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“ The value is delivered by the app itself ”.
even if connected to a backendservice
Yesterday: The Companion App
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“The value is delivered by the device,
the app is just the remote control”.
Tony Fadell – Nest Labs CEO
Today: The Companion App
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“The value comes from combining all kinds of data,
the app processes triggers and signals across devices,
sensors and APIs”.
Tim Cook – Apple CEO
Tomorrow: the Data App
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Customer / End User
Today Business Model OEM Apps – AS IS
EcoSystem Provider (OEM)
3rd Party Content Provider
€
€ Content
Service
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Customer / End User
Tomorrow Business Model OEM Apps – How we see it
EcoSystem Provider (OEM)
3rd Party Content Provider
€ €
€
Content
Service
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TEXA can provide OEM, Service Providers and Dealer Nework
Improved service loyalty:
better targeting customer needs and anticipating them with cross- selling offers ;
Improved CRM or VRM:
Support customer with personalized services for developing personalized relationship ;
New revenue streams from After Market:
Transform car into a service, service into a business opportunity
Increased safety & security for driver:
Feel secure on the road and vehicle operation
Increased services connection between phone and car:
Access to easy to use App platform (either branded or not)
Re
al va
lue
for
OE
MFo
r D
rive
r
With the best solution that fits customer needs and is real value …
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We are introducing you to a new product that
represent the next step in the future of remote
diagnosis
R volution
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What CARe does 1
Safety for the driver
Vehicle safetyVehicle serving
and due date
23
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Safety for the driver
Involvement in road accidents is the leading causes
of death and hospital admission for EU citizens
under 45 years of age. Lowering the risk of death
and reduce the damage depends on:
• Timeliness on getting right rescue
• Speedness of the treatment received
Data Source: European eCall Commission
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Oncethemechanichas installedTEXACARein thecar,
itautomaticallydetectsanaccidentand, throughthe
driver’smobilephone, immediately requestfor
emergencyhelp, thanksto thecompany’s
operationcentreactive24/7in Italy.
Thesystemautomaticallycommunicatesthecar’s location,
evenif thedriver isunconsciousorunabletomakea call.
CustomerFocus Features: Driver Safety1
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CARe is installed in the OBD socket and dialogues with the car’s
electronics.
In the event of anomalies or malfunctions, the App installed on the
drivers’ smartphone immediately warns of the gravity of the problem
and at the same time the driver’s trusted mechanic receives a
diagnostic report.
All thatonPropertaryDiagnosticandnotonlyonOBDstandards.
Thecar isalwayssafeandthedriverwillneverbe alone
CustomerFocus Features: Increased Car Securety2
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WithTEXACARethecarserviceschedule isno longeraproblem.
Vehicle service,oil change, replacementofan inneficient battery, tyres
rotation and a numerous other scheduled tasks are communicated
at the right moment directly to the smartphone and the mechanic.
Just as useful, in the same way the motorist will be notified when to
pay car tax and insurance and when vehicle government servicing is
due.
CustomerFocus Features: Vehicle Service3
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DiagnosticData Coverage - ECUs
34.755
39.178 41.023
43.726
57.369
-
10.000
20.000
30.000
40.000
50.000
60.000
70.000
Q1 2013 Q2 2013 Q3 2013 Q1 2014 Q1 2015
Maker/Model/System: Total ECU for propertary diagnostic of IDC4 V.57 : 57.369 vehicles. TEXA CARe communicates with the
most important ECUs to provide essential and specific parameters for multiple business cases
On TEXA IDC4e and CARe
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Hardware Specs of TEXA CARe
ARM CORTEX M4 Processor
System Clock 168 MHz
1 Mbyte Flash Memory
196 Kbyte RAM
Dual Independent HS CAN Controllers
5 HS CAN Interfaces
ISO 9141-2 Interface, bidirectional on K and L lines
SAE J1850 Interface –optional in a future version
Power Supply: nominal 12Vcc (see par. 4.2)
Operating Current: <100 mA
Stand By Current: < 70 µA
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TEXA CARe «as is» … … and other Infrastructure Variants
Car
Driver
TEXA
OEM
Dealer / Garage
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The CARe project has been driven in his realization by 3 founding principles:
• Had to be the littlest and safest dongle on the market
• Had to be steadly fixed to the OBD Connector
• Had to be independant from specific telefonic contract
The founding principles of CARe3
1
2
3
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TEXA CARe is little and is the littlest in the world.
It’s necessary to have the smallest size to be fitted
without the risk of disturbing the driver, or generate
drivers knee injuries
DANGEROUS WHILE DRIVING!
founding principle: little is more…1
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2 founding principle: steadilyanchored
All OBD dongles that keep being connected firmly to the CAR should be steadely
connected for granting:
a) That the inertial sensor (we have one on board) is solid with the frame of the
car;
b) That the dongle will not detach itself due to vibrations or crash:
For these two given reasons TEXA CARe is the only dongle in this category with a
metallic security clip.
Patented plug system to assure proper fit also on rough roads
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3 founding principle: SIM less
Strategically TEXA has thought (but there are other variants that can be applied
for any need) that the OBD dongle should not generate added telephonic costs
for the driver.
Therefore TEXA CARe works with the driver’s smartphone data plan.
NO
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Other distinctive elements for our project
• Comunications is via Bluetooth – Stack LTE
• Low car battery absorption – No Drain
• Data protection via encrypted communication protocol
Other distinctive elements:
1
2
3
3
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For trasmitting data about safety and car security, TEXA CARe connects through
a Bluetooth Low Energy chip to the driver smartphone. The smartphone is used
as visualization interface and communication bridge to emergency call center
and car garage
How does CARe comunicate:
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All dongles that are connected to the OBD have to be built and homologated in
Conformity of automotive requirements. TE XA is certified ISO TS 16949 and
CARe has been built after these specifics, having most in focus the lowest drain
consumption possible when the car is switched off. Our values are lower than
what OE requests.
ISO
TS 16949
Low car battery absorption
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Data protection encrypted
In a system as far flung as connected cars, security has to be designed
especially for and built into every component.
TEXA CARe for trasmitting data applies to a STS (Security Token Service)
functions as the basis for all security components that govern interaction
with the vehicle.
The service creates encrypted tokens that can only be decrypted by
the associated/related vehicle…
Our authentication method is made really safe through single PIN.
All communication data between CARe the user smartphone, the garage
network and TEXA is also encrypted.
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Basic Product Features for consumer:
Beside Driver Safety and Car Safety what we are able to provide is:
Dashboard: Overview of vehicle status – driving activity in real time;
Personal Assistant: Remind users when to go for scheduled car check up or renew
(insurance, license);
Driving Patterns: Users can learn from their driving patterns how to drive better;
Location: Users can find their way back to their car using their last saved location;
Battery Level: No surprises, battery tension is always under control;
Alerts: Users can receive alerts on the dashboard or by email for geo fence crossing
(parental control); speeding (parental control), high engine RPM, low battery;
Log Book: Users can save their trips and trip details such as start and end date, costs
a.s.o;
Parental control: Users can track if family drivers are speeding, how they are driving
and customize location zones alerts.
…. And other features to come…
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Basic Product Features relevant for OEM:OBD
All Diagnostic
SystemEOBD Standard (ISO15031)
Dash Board
STR [Instruments Cluster]
Body Computer
BOD [Body Computer]
CMF [Comfort System]
DPY [Multifunction Display]
SAM [SAM Module]
SCE [Switchover board( power station )]
PCP [Rear Control Panel]
PCS [Upper Control Panel]
ILL [ECU External Control Lights]
GTW [Gateway]
BAT [Battery Regulation]
DVG [Steering Stalk / Column Switch]
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Basic Product Features relevant for OEM:Injection
CNG [CNG Injection]
INB [Petrol Injection]
IND [Diesel Injection]
ING [Injection]
GPL [LPG Injection]
HYB [Hybrid System]
Central Locking
CPO [Remote central door locking]
PLP + POR [Passenger Side Door] + [Driver Side Door]
Service
SMN [Service Systems]
SSO [Oil Service Lamp ]
Tyre Check & Clima
PPN [Tire pressure monitoring system]
CLM [Air conditioner / Clima]
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Engine Product Features relevant for OEM:Engine water temperature
Engine Temp
Warning Temp Lamp Status
Coolant Low Lamp Status
Engine RPM
Engine RPM
OverSpeed Control
Oil Levels
Relative Oil Level
Absolute Oil Level
Oil Level Status
Oil Quality
Over Speed Control
Oil Quality Status
Oil Quality Value
Oil Pressure Lamp Status
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Other status areas supported by CARe:
Odometer, Fuel Level, LPG or Methan Level, Fuel Consumption, Crusing
Range, DashBoard (SeatBelts, Lamps, Brake Pad, MIL, Engine Warnings,
Steering, Alternator, ABS, Airbag, ESP), Maintenance (Service, Distance/Days
for Next Service / from last Service), Car Status (Speed, Temperature, Tyres, Doors,
Washfluid), Automatic Gear, Battery Level …
And others to be defined related to propertary diagnostic
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API and RESTful
Note that as connected car technology improves and as we integrate with other
partners, the data that we can provide will grow.
We might expose also API documentation for exact information about
what information we can supply. We might also manage the connectivity,
monitor the information flow and normalize it into a standard set of
RESTful APIs that OEM developers can easily integrate into their own
applications, relying to our HW and specific request of Firmware.
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Product Roadmap
Prototype Test samples Serial production
07/2015 09/2015 11/2015
Idea Frankfurt
AutoMechanika
Innovation
04/2014 09/2014
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Who we are:
TEXA was formed in 1992. Today TEXA is a global leader in the design,
development and production of multibrand diagnostic tools, exhaust gas
analysers, air conditioning recharge stations and telediagnostic devices
for cars, bikes, trucks, boats and farm machinery.
TEXA has an extensive, worldwide distribution network and employs over
500 people, 350 of whom are based in the company’s head offices in
Monastier di Treviso, where all TEXA products are designed, developed
and made.
TEXA’s ultra-modern production plant occupies over 100,000 square
metres of grounds, with 30,000 square metres indoors.
www.texa.com
Thanks for Attention