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www.thalesgroup.com

(Mr.) Bruno Vilaine

THALES - ATM division

Head of Integrated Logistic Support Dept

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Speaker (Panel : 2)

NGAP ConferenceQuito, November 14th 2011

www.thalesgroup.com

Th Th l G

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The Thales Group

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3 /3 / A technology leader providing safety and security

A global company with 68,000 employees and $17 billion in revenues

We help our customers to:

Provide reliable and secure solutions

Monitor and control

Protect and defend

In two major sectors

Defence and SecurityAerospace and Transport

40%

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Thales: a reliable, long-term partner with operations in 50 countries

y

60%40%

Helping operators to improve the efficiency, reliability and safety of air traffic and transport systems

Aerospace and Transport

www.thalesgroup.com

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5 /5 / Aerospace and Transport

Aerospace

Serving aircraft manufacturers, airlines and civil aviation authorities

Add i th d f ti Addressing the need for continuous improvement in air transport safety and efficiency

The only company with leadership positions in both electronic onboard equipment and ground-based systems (navigation, control, simulation)

End-to-end involvement in flight plan security in complex, congested environments

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A key role in the programmes of the future

Presence on all types of civil and military aircraftand all major new aircraft programmes

6 /6 /

Supplier of avionics systems to Airbus, Boeing, Dassault and other major aircraft manufacturers

Simulators for all types of civil and military aircraft and helicopters.

Aerospace: selected references

manufacturers.

In-flight entertainment and cabin systems for commercial aircraft.

TopDeck avionics suite for latest-generation helicopters.

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Air traffic control centres.

Air traffic surveillance radar.

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7 /7 / Ensure long-term customer satisfaction

Anticipating and addressing customer requirements

Network of experts, Key Account Managers and industrial facilities

Supporting customers

Being agile and responsive to their needs

Forging a culture of industrial and technical cooperation

Providing lifelong support for our solutions

Meeting our commitments

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Robust, transparent processes

Systematic measurement of performance and customer satisfaction

Building lasting customer partnerships

8 /8 /

A Global single entity dedicated to supporting the evolving needs of ANSPs

System Overview & Hands-on Courses for new Systems Delivery

Thales ATM Training Institute & Training Club

Refresher Courses Offer to respond to maintain competencies

Advanced Courses for Experts

The User Training Club jointly created to share best practices developing synergies with ANSPs

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developing synergies with ANSPs

Training Initiatives that Proactively Meet ANSPs Needs

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9 /9 /

New training modules created

Refresher courses, System Overview and Advanced courses

For Air Traffic Controllers and Maintenance Personnel

A redesigned Training Catalogue

Modules created through participation of the Training Club Members

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Interactivity within the Training Club develops Success

10 /10 / An Important Step : Needs analysis

Traffic Evolution New TechnologiesNew Technologies Personnel Turnover Reliability , Quality

Potential Impact on the High-end Business

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Risk Assessment / Needs Analysis

Performance

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11 /11 / An Important Step : Needs analysis

Needs Analysis :

Identify the Training and Support Requirement:Technical Operational

Thales Logistic Surveys /

Thales Training Needs Analysis

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For a Cost Effective Training and Support System

OperationalSurveys / Thales OPTIMA Training

12 /12 /A Flexible tailored offer

Operational constraints fully taken into account

Availability of Personnel

Duration and cost of training

ClassRoom

CBTCBT

Engineer trainingpath

A Tailored approach

Computer Based Training (OPS + Maintenance)

Virtual Classroom

Video (CBT or Maintenance Doc)

Learning Management System

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Training Method Tailored to your Context

CBT OJTSimul

Operator training path

ClassRoom

Learning Management System

Classroom courses

e-learning

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13 /13 / Upcoming Courses Content

Through the Training Club, Thales will Continue to develop Courses Content Taking into account Human Factors.

Augment the training content added value for Air Traffic Controllers and Maintenance Personnel

ESARR5 type approach to Facilitate qualification of personnel

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Supporting ANSPs Personnel Qualification

qualification of personnel

Thales Certification Training Path

14 /14 / ATM Managers Development Program

Ever evolving Technology, Traffic and Regulations raise permanently new challenges.

Thales contributes to ENAC Launch of an ATM Managers Development Program for ANSPs Managers and future Managers.

2010 …

Preparation

Sept. 2011

First Session

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ATM Managers Program to address various ATM Challenges

ENAC*: Ecole Nationale Aviation Civile, France

Preparation First Session

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15 /15 / ATM Managers Development Program

Typical Thales Input

System Engineering for large Projects as SESAR and NextGen

SWIM Project : Data collaborative Management

ATFM Concepts

Integrated CNS

Surveillance/New Means

Navaids / Innovation

CDM

Meteorological Services for ATM

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Meteorological Services for ATM

Security of ATM Systems

Integrated Logistics Support

ATM Managers Program will include Case Studies

16 /16 /

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