thank you for your participation in the aging mastery programthank you for your participation in the...

AGING MASTERY PROGRAM®: IMPLEMENTATION GUIDE

1 © 2017. National Council on Aging. All rights reserved.

Welcome!

Thank you for your participation in the Aging Mastery Program® developed by the National Council on Aging!

The Aging Mastery Program® (AMP) is designed to inform, encourage, and support older adults as they take steps to improve their lives and engage with their communities.

AMP is all about feeling better today and staying healthy for the future. We believe that small steps can make a big difference in our health and well-being, and that even modest improvements can make life more fun and meaningful. It’s never too late to learn new skills and make changes.

This guide provides a standard outline to help you prepare and deliver the program with fidelity. Included in the guide are an overview of the program, a preparation checklist, recruitment and marketing tips, evaluation forms and instructions, graduation materials, and post-graduation tips.

Finally, we want to hear from you! We are continually adding to and improving the program. Tell us your success stories or give us suggestions to make the program better—or both!

• Email: [email protected] • The AMP Facebook community: facebook.com/AgingMasteryProgram • Regular mail: AMP Suggestions

c/o the National Council on Aging 251 18th Street, Suite 500 Arlington, VA 22202

Enjoy the program!

mailto:[email protected]

http://www.facebook.com/AgingMasteryProgram



Table of Contents 1. AMP Overview .................................................................................................................................................... 3

2. Running the Program ........................................................................................................................................ 5

2.1. Timeline and Checklist .............................................................................................................................. 5

2.2. Getting Started .......................................................................................................................................... 6

2.3. Participant Recruitment ............................................................................................................................ 7

2.4. Speaker Recruitment ................................................................................................................................ 8

2.5. Class Management ................................................................................................................................ 13

2.6. AMP Points and Rewards ...................................................................................................................... 13

2.7. AMP Community Site ............................................................................................................................. 14

2.8. Check-ins, Feedback, and Knowledge Sharing .................................................................................... 15

2.9. Graduation and Post-Graduation .......................................................................................................... 15

3. Data Collection and Evaluation ..................................................................................................................... 17

4. Aging Mastery Program® Fidelity Standards................................................................................................. 19

4.1. Aging Mastery Program® Logo Guide .................................................................................................... 20



1. AMP Overview

The Aging Mastery Program® (AMP) empowers older adults to make and maintain small but impactful changes in their behaviors. AMP offers an innovative approach to help individuals successfully navigate this phase of life. The program incorporates evidence-informed materials, expert speakers, group discussion, peer support, and small rewards to give participants the skills and tools they need to achieve measurable improvements in managing their health, remaining economically secure, and contributing actively to society.

NCOA is partnering with community organizations and foundations across the country to develop, evaluate, and bring AMP to scale nationwide. An assessment of the initial AMP pilot project showed that older adults who participated in AMP significantly increased their social connectedness, physical activity, healthy eating habits, understanding of preventive benefits, medication management, communication with their health care team, and use of advanced planning.

The Aging Mastery Program® consists of a core program (10 classes), elective classes, and specialty programs (including AMP for Caregivers and Jewish-focused AMP). Individuals are encouraged to participate in the core program or a specialty program before taking elective classes. Some sites have also launched AMP clubs to provide AMP participants with a forum that encourages them to “keep going” with the program, stay involved in their communities, and continue to engage with their peers.

NCOA developed the curriculum for AMP with input from several senior organization directors, subject matter experts in the field of aging, and NCOA staff. Topics for the core classes have been chosen based on a number of factors, including alignment with the Aging Mastery® mission to help people enjoy meaningful lives, AMP pilot studies, community focus groups, and NCOA’s knowledge of topics that are most relevant to older adults. All courses adhere to principles of adult learning in that they are problem-centered with a focus on turning learning into doing—or what we call “mastery” as shown in the following diagram:

“AMP is the best program we've ever done. Participants love it. At the end of the program, they say, ‘What's next!’ They want to learn more, stay engaged, and stay connected with friends they have made. I highly recommend AMP. It's a game changer.”

--Joanne Moore Director, Duxbury Senior Center



Figure 1: From learning to mastery

For each course, we outline a set of learning objectives, match these objectives with tangible action steps, and perform a literature review to ensure that the information in each course is evidence-informed. Incentives are an essential feature of the program and contribute to the AMP philosophy of turning learning into doing. The incentives tie directly to the action steps in each class. Participants earn points for each action step they accomplish. At the end of the core curriculum, program sites can offer rewards based on the number of total points a participant has achieved. Rewards can come in many forms–from vouchers for organization classes to a movie ticket or a small gift card. Our experience has shown that the amount of the reward matters less than the promise of a reward. Working toward a reward—even a small one—is motivation enough for many to make small changes in their behaviors. The following testimonials highlight the impact of the program on participants:

• “This program was very uplifting. I learned that the aging process can be donegracefully. I am working on a plan for the future to share with my family.”

• “I sleep better, exercise regularly, socialize regularly, and eat healthier.”

• “My sleep habits have improved greatly and my physical activity by participating in Tai Chi, strength training, and other exercise programs.”

• “I was reminded that it was important to feel and express gratitude each day, and I have tried to make this part of my morning routine.”

• “I developed a more positive acceptance of both my past and future.”

• “I have re-examined my will and health care proxy.” --AMP Participants

Learning• Learning About

Topic•Select Target

Behaviors•Develop Action

Plan

Implementation•Make Behaviors

Easy to Do•Take Action on

Behaviors•Measure Progress

Mastery•Incorporate

Behaviors into Existing Routines

•Maintain Habits



2. Running the Program This section includes information on how to set up the program, sign up participants, line up speakers, stay in contact with NCOA, and fill in program evaluation forms.

2.1. Timeline and Checklist Table 1: AMP Preparation & Implementation Checklist

Task When Done

Order AMP materials from NCOA online through the Order Form at ncoa.org/AMPmaterials 8 weeks before start

Invite guest educators to serve as workshop speakers 8 weeks before start

Request access to AMP Community by emailing [email protected] 6 weeks before start

Customize AMP marketing materials for your site 6 weeks before start

Recruit participants (flyers, e-mails, Facebook, etc.) 5-6 weeks before start

Attend program training/webinar 4 weeks before start

Watch/review AMP Community Site webinar and User Guide 2-4 weeks before start

Reserve space for AMP kickoff event and classes 3 weeks before start

Confirm speakers for each class 3 weeks before start

Confirm receipt of AMP materials with NCOA 2-3 weeks before start

AMP Classes Begin

Have participants fill in Participant Information Survey; input information into AMP Community Site At first class

Set up room and provide refreshments Weekly

Record attendance of AMP participants at each session; input information into AMP Community Site Weekly

Plan AMP graduation ceremony By Week 4 of classes

Review session and identify improvements Weekly

Follow up directly with individual participants as needed Weekly

Administer Participant Satisfaction Questionnaire At last class

Hold graduation and give rewards for points earned 1 week after last class

Scan Participant Satisfaction Questionnaires and e-mail to NCOA ([email protected])

By 2 weeks after last class

Encourage continuous participation after graduation Up to you!

http://www.ncoa.org/AMPmaterials





2.2. Getting Started

The first step you’ll want to take is determining your class schedule and ordering materials for your class. We recommend a class size of about 25 participants. However, sites have been successful with classes ranging from 12-50 participants, so think about what will work best for your space and your community. Set your target class size, pick the date and time of your classes, book your room, and order materials online at ncoa.org/AMPmaterials for your participants. Please order materials at least 8 weeks out from your start date to ensure they arrive in plenty of time for your class.

The AMP Community Site (ncoa.org/AMPCommunity) is an online platform that will assist with program management by allowing you to organize class information, participant information, and program evaluations. In addition, you’ll have ready access to program data and materials. The AMP Community site will also enhance NCOA’s ability to track program rollouts across the country and gain insight into the overall program metrics (individual and organization level) and satisfaction data.

Organizations should request access to an AMP Community Site by emailing [email protected] approximately six weeks before running AMP for the first time. Your organization will be given login credentials to access the site and you’ll be able to enter data immediately. Your access will remain valid for as long as you run the Aging Mastery Program®. We will also use the AMP Community Site for evaluation purposes—more on that later!

Figure 2. AMP Community Site

http://www.ncoa.org/AMPmaterials

http://www.ncoa.org/AMPCommunity




2.3. Participant Recruitment Sites have used multiple methods for outreach. Ideally, you’ll want to start getting the word out 5-6 weeks before the first AMP session is scheduled to begin. Here are some options for outreach:

• Include information about the program in any print material—newsletters or bulletins—that your organization publishes.

• Put up posters around your organization. If possible, distribute the posters in other places where people congregate, such as diners, pharmacies, libraries, medical professional buildings, recreation organizations, etc.

• Post program information on your organization’s website and Facebook page. • Ask other community organizations or government offices to advertise on their web pages.

For example, your local city/town web page may have a monthly events calendar. • Contact your local public television or public access station and see if they will highlight

the program or are interested in doing an interview. • Reach out to local newspapers or county-wide newsletters to advertise the program in

their special events section.

Visit ncoa.org/AMPCommunity to download customizable flyers, newsletter blurb, talking points, press release, logos, and more tools for use in your program.




2.4. Speaker Recruitment You will need to line up speakers in a number of different topic areas. Here is a short description of each topic covered in the core curriculum (please find additional resources online at ncoa.org/AMPCommunity if you are hosting an AMP specialty course):

Table 2: Core Curriculum Class Descriptions

Navigating Longer Lives: The Basics of Aging Mastery

Introduction to the program and its philosophy, with a special emphasis on the new realities of aging, making the most of the gift of longevity, and taking small steps to improve health, financial well-being, and quality of life.

Exercise and You Discussion of the importance of aerobics, strengthening, flexibility, and balance as they relate to aging, with a focus on strategies for incorporating physical activity into daily routines.

Sleep Overview of how sleep patterns change as we age, the importance of monitoring the sleep cycle, and simple strategies to improve sleep.

Healthy Eating and Hydration

Review of nutrition as it relates to aging, with a focus on strategies for incorporating healthy eating and hydration into daily routines.

Financial Fitness Introduction to strategies for remaining economically secure in an era of longevity with an emphasis on setting financial goals and setting financial boundaries with friends and family.

Medication Management

Best practices covering how to take medications as directed, how to store medications safely, and how to keep track of multiple medications.

Advance Planning Guidance around key steps needed to manage health care, financial, and housing/care decisions, with a focus on considering the role of personal values and beliefs in these decisions.

Healthy Relationships

Exploration of the benefits of being socially active, as well as the risks of isolation, with a focus on practical strategies for continuing to build and strengthen friendships and family connections as we age.

Falls Prevention Overview of the importance of falls prevention among older adults, and strategies to prevent falling.

Community Engagement

Introduction to the value of continuing contribution for individuals and for society, with a focus on identifying personal aptitudes for meaningful volunteer and civic opportunities.




What Makes a Good Guest Speaker?

Participants in the program often share that one of the best parts of the program is the expert speakers who share their expertise in the topics of the program. Finding good speakers can be challenging, but we have some tips to help you find them. Seek local professionals who can speak to these topics. Other AMP sites have been successful working with the community relations department at their local hospital to recruit speakers with health care expertise, especially sleep clinicians and pharmacists. A lawyer can speak to advance planning content. A mental health clinician, social worker, or caregiving specialist can address the class on healthy relationships. Finally, for the community engagement class, consider asking someone who can speak to the group about the full array of area organizations that have need of volunteers to help serve the community.

What should you look for in a guest speaker?

1) Look for individuals who have strong communication and facilitation skills. Experience teaching older adults is also helpful, but certainly not required.

2) Find individuals who have both knowledge of and passion for the subject matter. Use the chart below to help you get ideas for what kinds of speakers will be right for each class. Still stumped? Reach out to us at [email protected] for help!

3) Keep in mind that an expert doesn’t have to come from outside your organization. You may already have someone who teaches an exercise class at your organization who could be a great speaker for the Exercise and You class (and who could cross promote their class while teaching).

4) Once you’ve found a great speaker, keep them engaged so they’ll continue to help you each time you run the class. One great way to keep your speakers involved is by inviting them to be a part of your graduation activities.

*Don’t forget to use the Sample AMP Guest Speaker Invitation and Confirmation Letters and the AMP Guest Speaker Agreement as tools to invite speakers, remind them of the purpose and rules of the program, and ensure they will be at the class when you need them. Find them online in the AMP Community at ncoa.org/AMPCommunity.





Table 3: Core Curriculum Suggested Guest Speakers and Resources (please find additional resources online at ncoa.org/AMPCommunity if you are hosting an AMP specialty course).

Class Speaker

Navigating Longer Lives

• Organization Director/Activity Coordinator

• Geriatric Specialist (e.g. Geriatric Social Worker or Gerontologist)

• Motivational Speaker

Exercise and You


• Fitness Specialist or Personal Trainer

• Meditation/Yoga Specialist

• Physical Therapist (with Personal Training or Fitness background)

• Exercise Physiologist

• Evidence-based program physical activity program leader (such as

Walk with Ease, EnhanceFitness, etc.)

Sleep

• Sleep Professional

• Geriatric Physician

• Family Physician

• Geriatric Registered Nurse or Nurse Practitioner

• Sleep Apnea Association:

http://www.sleepapnea.org/support/a.w.a.k.e.-network-


• Registered Dietitian

• Registered Dietitian Nutritionists

• Dietetic Technicians, Registered

• Nutrition Professional (advanced degree in public health,

nutrition/dietetics, etc.)

• Academy of Nutrition and Dietetics:

http://www.eatright.org/find-an-expert


http://www.sleepapnea.org/support/a.w.a.k.e.-network-map.html








• Pharmacist

• Geriatric Physician

• Palliative Care Physician

• Family Physician

Financial Fitness

• Law Enforcement Specialist (in scams, elder fraud prevention, etc.)

• Certified Financial Planner

• Financial Planning Association member: www.onefpa.org/

community/Pages/FPA-Chapters-List.aspx

Advance Planning

• Lawyer or elder law attorney

• Representative from a local hospice



• Social Worker (Geriatric Social Worker)

• Counselor (including faith-based counselors)

Falls

Prevention

• Physical Therapist

• Occupational Therapist

• Nurse

• Exercise Physiologist

• Evidence-based program falls prevention program leader



• Volunteer Coordinator (from county agency or a local organization)

• Employment Specialist (who has experience counseling older

adults to find both paid and volunteer opportunities)

• Social Worker (Geriatric Social Worker)

Most sites have found that an honorarium for speakers is unnecessary; nonetheless, use your discretion with items such as transportation reimbursement. Both the program quality and the significant size of the groups make this a worthwhile outreach and education event for any professional speaker.

http://www.foundation-finplan.org/pro-bono-planner-request-form





The Facilitator’s Guide and the PowerPoint slides and notes for each class were designed for you to help define the scope of the speaker’s presentation. Share the PowerPoint slides and PDFs from the AMP Community with each speaker to frame their remarks. Presenters do not have to use the PowerPoint presentation, but they should be sure to use the PowerPoint notes to understand the class and be sure to cover the Goals for the Class, Key Points, and the Action Steps.

Table 4: Speaker/Sponsor Information Sheet

SPEAKER SPONSOR, IF ANY

Name Contact Info Organization & Contact Info

Navigating Longer Lives

Exercise and You

Sleep



Financial Fitness

Advance Planning


Falls Prevention




2.5. Class Management Each week, organize and offer a structured 90-minutes of education, goal setting, and peer support. Organizations are strongly encouraged to offer either a healthy breakfast, lunch, or snack immediately prior to the weekly classes. On a regular basis, support participants as they track and record data about behaviors achieved and the related points earned for each positive action step. Oversee the administration of the Participant Information Survey during the first class and the Participant Satisfaction Questionnaire during the last class. Take attendance weekly and input the data into your AMP Community Site at ncoa.org/AMPCommunity.

2.6. AMP Points and Rewards One of the guiding principles of the Aging Mastery Program® (AMP) is turning learning into action. Another guiding principle of AMP is motivation, providing that key “jump-start” that all of us need when we are trying to change behaviors. The AMP points and rewards system supports both of these principles. It helps participants stay on track as they set goals and make changes in key areas of their lives. In addition, participants can earn small rewards if they accumulate enough points at the end of the program.

In each class, participants are encouraged to take specific Action Steps in order to help them change behaviors and improve their overall well-being. These Action Steps translate into points as in the example shown below:

Figure 3: Action Steps from “Navigating Longer Lives” Class

ACTION STEPS

Complete the class (20 points)

Earn points for participating in this class at your organization. Can’t make it? Check with your organization staff to find out how to earn make-up points.

Keep a time log (10 points)

In order to think about how you can spend more time in service to yourself and others, you first need to take stock of your activities every day. How are you spending your time every day? Fill in the time log one day this week.

Create a wheel of gratitude (10 points)

In class, we watched the Gratitude video. With these images and words in your mind, create a wheel of gratitude. For the next week, think about and write down three things you are grateful for each day.




Participants track points on a class-by-class basis. Points accumulate week by week. In general, there are two ways for participants to earn points:

1. Completing Action Steps (including attending the class) 2. Completing bonus activities such as participating in an evidence-based program.

The Action Steps Log helps participants keep track of points earned. We encourage you to spend a few minutes in each class to review points for the week and to make sure that participants are filling in their Log.

2.7. AMP Community Site The AMP Community Site is an online platform that assists organizations with program management by allowing organizations to organize class information, participant information, and program evaluations. In addition, organizations have ready access to program data and materials. The AMP Community site also enhances NCOA’s ability to track program rollouts across the country and gain insight into the overall program metrics (individual and organization level) and satisfaction data.

Organizations should request access to an AMP Community Site by emailing [email protected] approximately six weeks before running AMP for the first time. Your organization will be given login credentials to access the site, and you’ll be able to enter data immediately. Your access will remain valid for as long as you run the Aging Mastery Program®.

Figure 4. AMP Community Site




2.8. Check-ins, Feedback, and Knowledge Sharing

NCOA wants to help make the program a success in your organization and will provide technical assistance throughout the duration of the program. In addition, we are constantly exploring new ideas for making the Aging Mastery Program® more effective in guiding older adults to lead healthier lives. Your feedback and creative input is valued and greatly appreciated.

Our staff conducts conference calls on a weekly, bi-weekly, or periodic basis, so that your staff may share ideas on how to conduct the program. The calls are also a good opportunity to resolve common questions, share concerns, and celebrate successes. During the calls, organizations learn how others are running their classes and help each other in problem-solving. On occasion, we may request sites to participate in an online survey or focus group to help us fine-tune program materials.

2.9. Graduation and Post-Graduation Graduation: Presentation of Rewards, Graduation Certificate, and AMP Pin Here is a recommended list of activities for graduation day:

• Host a light luncheon or potluck for the celebration. • Encourage program graduates to bring a friend to the event/luncheon. • Invite a guest speaker to the event (optional). • Present rewards. • Present Graduation Certificate and AMP pin. • Administer the Participant Satisfaction Questionnaire to participants who did not fill it out

at the last class.

Visit ncoa.org/AMPCommunity to download a customizable Graduation Certificate.

Post-Graduation: Encouraging Participants to “Keep Going” As the program has rolled out in many towns and cities, we have learned that participants want to “keep going” because they’ve grown to love their time together with new friends and they also want to continue learning. The program is evolving, and we are encouraged by this interest to offer a number of different options for organizations to prompt ongoing engagement in AMP. Some of the options that we’re developing and piloting including elective classes, AMP Online, AMP Clubs, and other organization/community activities.

http://www.ncoa.org/AMP



Elective Classes

We have developed several electives in the areas of health, economic security, and overall well-being. Some of these classes, such as communicating with your health team and financial literacy, have been offered in pilot testing. Others are in development, such as a class that focuses on the benefits of intergenerational activities. Our overall goal is to design and develop a robust elective class offering so that community organizations can continue to offer AMP courses year-round. We will be providing more details on AMP elective classes as they are finalized and we encourage you to reach out to us with ideas for additional classes.

AMP Online

AMP has a growing following on Facebook: facebook.com/AgingMasteryProgram. Please encourage all participants who are computer, tablet, or mobile phone users to join the community. Each week, we post several articles that tie directly to AMP content and are useful reminders about what participants have learned in the classes. In addition, we actively repost articles and information from all AMP organizations. And, of course, we love to hear from AMP participants on Facebook and have them share tips and stories. Let’s grow an AMP community together! AMP Clubs AMP Clubs are envisioned as a core feature for AMP graduates. AMP Clubs can meet weekly, bi-weekly, or monthly for a combination of social, continuing growth, intergenerational, and community service activities. We have developed an AMP Clubs guide along with several activity sheets. Explore your own group’s interests by continuing to meet and maintain that warm feeling of fellowship within the group. If your organization would like to launch an AMP Club, let us know and we will provide you with materials to get it started.

Other Organization/Community Activities

During the program, you will have ample opportunity to educate participants about your organization programming (fitness, walking clubs, computer literacy courses, etc.) as well as other programming (including evidence-based programming) in your community. You’ll be encouraging participants to proactively set goals to learn new things, make plans, and mix up their activities to keep themselves interested in active aging. These behaviors are still new, so urge participants to “stay the course!” Share your organization’s plans for ongoing lifelong learning activities and tell the group how you will keep them informed of these future opportunities. Finally, share your plans on when you might offer AMP again, and ask your participants to get the word out to their friends about this exciting, life-altering class!

http://www.facebook.com/AgingMasteryProgram



3. Data Collection and Evaluation We are collecting data to learn how to make the program better and also give you direct access to program information via the AMP Community Site. We have developed a Minimum Data Set to record demographics, class participation rates, and participant satisfaction. The Minimum Data Set has four key components, as outlined below:

Table 5: Minimum Data Set

Form Completed by: When

Participant Information Survey Participants At first class

Attendance Log Staff Weekly

Participant Satisfaction Questionnaire Participants At last class

Program Information Cover Sheet Staff At program’s end

It is important for participants to understand that the data you are collecting will have their names removed before it is shared with the evaluation team. Ensure that participants understand their participation in the evaluation is entirely voluntary and they may refuse to complete the forms at any point during the program, or refuse to answer any questions with which they are uncomfortable.

In addition, all participant information—demographics and class participation--that you enter into your online AMP Community Site will not be connected to an individual person. Once you enter data into the online system, it will be immediately disassociated from the individual and will only be associated with the AMP session. Likewise, information from the Participant Satisfaction Questionnaire will only be linked to an AMP session, never to an individual person.

The Minimum Data Set (print forms) and the AMP Community Site (online) complement each other. Much of the information you record on the printed forms of the Minimum Data Set will also be entered into the AMP Community Site. Some of the data—from both the Participant Information Survey and the Attendance Log—will be keyed directly into the AMP Community Site. Information from the Participant Satisfaction Questionnaire will be scanned and sent to a secure e-mail. The basic workflow of how the paper-based and online data collection systems work together is shown in Figure 6.



Figure 6. AMP Community Site Workflow and Minimum Data Set Data Entry

Once you have created an AMP participant account in the AMP Community Site, the system will assign a unique code for that individual. You can transfer this code to the Attendance Log to record weekly attendance. When the AMP session ends, the system automatically unlinks the participant code from the participant name to ensure anonymity of all attendance and demographic data.

The video tutorials below provide step-by-step instructions on how to do key tasks in your AMP Community site: • Introduction and How to Create a Session: vimeo.com/174372102 • Number and Date Classes and Add Guest Speakers: vimeo.com/174371898 • Create New and Returning Participants, Delete Participants and Key in Demographic Data:

vimeo.com/174371638 • Take Class Attendance and View AMP Contents: vimeo.com/174371435 • View Evaluation Data: vimeo.com/174371215

The Action Steps Log is another form of data collection. The Action Steps Log helps participants set goals and keep track of the points they’ve earned. At this time, data from the Action Steps Log does not need to be entered into your Community Site or shared with NCOA. Visit ncoa.org/AMPCommunity to download for sample data collection and evaluation materials.

Set up your AMP Community Site account with NCOA.

Add AMP session, add participants to AMP session, and get unique code for each participant.

Key in demographic data for each participant. (Participant Information Survey)

Take attendance weekly and key in data.(Attendance Log)

Scan and send evaluation forms to secure e-mail.

Scan and send evaluation forms to secure e-mail.(Participant Satisfaction Questionnaire)

http://www.vimeo.com/174372102








4. Aging Mastery Program® Fidelity Standards The Aging Mastery Program® (AMP) was designed with the flexibility to meet local needs. However, there are some elements of the program that cannot be changed. To make sure you get the best results from AMP you will want to implement the program the way it was implemented in the original research that provided evidence of effectiveness for the program. This section will help you understand which elements of the program are flexible and which need to remain the same. Please contact us at [email protected] if you have any questions. What CAN be changed?

- Program price for participants. While the program cost to your organization is set, you may set a program participant price at your discretion.

- Additional handouts. While the curriculum should not be changed, sites are encouraged to provide additional handouts and resources as applicable. For example, many sites choose to share local resources for participants as an addition to the curriculum.

- Class order. While the first (and sometimes last) class of the program is set, you have flexibility in the order you present all the other classes. The first class of the traditional 10-class program should always be Navigating Longer Lives: The Basics of Aging Mastery. In the 12-class versions of the program there will be a special first and last class, and Navigating Longer Lives: The Basics of Aging Mastery should be the second class.

What CANNOT be changed?

- The evaluation forms. The evaluation forms for the program are specially formatted to be scanned. Changing the forms in any way (even if you do not change the questions) is prohibited.

- The classes and curriculum. Do not add or delete classes from the core curriculum or elective classes. The class materials should be distributed as they are given to you and should not be altered, modified, or copied.

- The logo. Do not alter the logo. See the following Section 4.1 Logo Style Guide for additional information.

- The sites. As part of your agreement with NCOA, certain sites are authorized to run the program. Only those sites are certified as AMP sites and can offer the program.

- The program delivery and distribution. AMP is an in-person class delivered at your organization. Do not deliver the course via video or post course videos on a public website.




4.1. Aging Mastery Program® Logo Guide The logo is made up of three components, defined as the primary typographic element, primary mark graphic element, and the secondary typographic descriptor. These three components define the logos and should never be altered, modified, or recreated in any way.

Construction When reproducing the logo, use only the supplied artwork with these guidelines. The logo must appear clearly and in the approved colors. To ensure the consistency necessary to build a recognizable identity, it is critical that the logos appear only in the colors approved in these guidelines. There are NO exceptions allowed. Secondary Descriptor The secondary descriptors are an integral component of these logos and identifies their association with NCOA. They must always be used together and there are NO exceptions allowed.

Spacing The spacing relationship between the logo mark, typography, and descriptors has been established and defined to visually connect the logo. This relationship and spacing should never be altered, modified, or recreated in any way. Clear Space To ensure brand integrity and visibility, the logos should always be kept a minimum distance clear of competing text, images, and graphics. It must remain surrounded on all sides by an equal amount of clear space equal to the size of the uppercase “N” letter height in the secondary descriptor.

Minimum Size The logos should never be used smaller than .25” high. When measuring the minimum size of these logos, use the height of the mark graphic.

Descriptor Size It is understood that there may be times where the descriptor could fall below a readable point size or pixel resolution. In the event that this is a consideration, PRIOR approval from NCOA must be received. There are NO exceptions.

Orientation The three logos that fall under the Signature Program classification are unique in that they are the only NCOA approved logos that have both a horizontal and a vertical orientation version.



Logo when used on white or high-contrasting background.

In the event that any background color other than black or white is being used, PRIOR approval from NCOA must be received. There are NO exceptions.

Logo used on black or low-contrasting background.

The examples below show how the logo should NOT be used. Distorted (stretched/squished) artwork

Altered logotype

Strong/competing background color/pattern Incorrect colors on incorrect color background

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