2/10/2020 Agents Confidential: 2019 Year in Review, Session Updates, and more!

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9Nzc5NDk3MSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 1/8

Trouble reading? View in browser

FLORIDA ASSOCIATION OF INSURANCE AGENTS

for your eyes only

FEBRUARY 6, 2020 | VOLUME LXIX, ISSUE 10

Looking Back at 2019

In 2019, FAIA achieved major milestones in legislative advocacy, education, and at ourannual convention. We've pulled these collective achievements together in an annualreport to celebrate an amazing year and to share a look at the path forward. In 2020, FAIA has some big changes coming (read page 1 for the details), but what willnever change is our commitment to serving our members. Thank you for another greatyear together.

READ THE REPORT

ADVOCACY

That's a Wrap on Capitol Days 2020

2/10/2020 Agents Confidential: 2019 Year in Review, Session Updates, and more!

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9Nzc5NDk3MSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 2/8

Thank you to everyone who joined us in Tallahassee for FAIA's Capitol Days event thisyear. Over 100 agents from across the state gave their time and lifted their voice torepresent our industry and our interests to Florida Legislators.

SEE PHOTOS FROM CAPITOL DAYS

Session 2020: Week 4Capitol Days may be over, but you can stay current on the Florida Legislature withweekly updates from Senior Vice President of Public Affairs Kyle Ulrich. New videos

2/10/2020 Agents Confidential: 2019 Year in Review, Session Updates, and more!

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9Nzc5NDk3MSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 3/8

go live every Monday with a wrap up on what happened the previous week and a lookahead at what's coming. Check out our latest update from this past Monday on FAIA'sFacebook, LinkedIn, Twitter, or YouTube pages.

MARKET ACCESS

New Markets through IMSFAIA Member Services is pleased to announce its new partnership with ProgressiveInsurance Company for Florida agents through Independent Market Solutions (IMS)!Progressive is the largest insurer for Personal Auto in the independent agencychannel, and with the addition of Recreational Lines and Commercial Lines, IMSagents will be able to serve an even broader range of customers.

READ MORE

WORKFORCE DEVELOPMENT

Are You Ready for Qualified Applicants?

In 2015 FAIA was instrumental in changing Florida Statutes toincrease licensing options for students who complete the college-levelinsurance curriculum. The goal was to expand the pipeline ofeducated, qualified applicants for insurance industry jobs.

2/10/2020 Agents Confidential: 2019 Year in Review, Session Updates, and more!

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9Nzc5NDk3MSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 4/8

Director ofEducation and

WorkforceDevelopment Dave

Newell

EducationInstructor David

Thompson

We are excited to report that several participating state collegeprograms have students who have completed their degrees and areready to enter the work force. One school, Florida Southwestern in Ft.Myers that began offering these courses in Jan. 2019, will have 17students complete their degrees in May and be ready for work in our

industry—and they aren't alone. Get the full list of schools and contacts.

READ MORE

InVEST Announces New Apprenticeship ProgramA new apprenticeship program developed by InVEST was recently approved by theU.S. Department of Labor to train more workers for skilled jobs within theindependent insurance agency system. InVEST’s new strategy is designed to attract more people—including military veterans—to an expanding industry. Large-scale retirements and advances in technology arealso creating new career and entrepreneurial opportunities for the next generation ofinsurance leaders. Read the full press release for more details.

EDUCATION

State Farm, Uninsured Motorist Coverage

I’ve seen and heard of this scores of times in my 34-year career in theinsurance industry: a customer comes into the agency looking forautomobile insurance and has multiple policies with them, eachcovering one vehicle and written through State Farm. As the agentlooks over the policies, they notice that one vehicle has stackeduninsured motorist coverage (UM) while other vehicles in thehousehold have no UM coverage. The agent is shocked or confusedabout the way the policies are written and then they contact FAIAasking, “How can this be?”

READ MORE

2/10/2020 Agents Confidential: 2019 Year in Review, Session Updates, and more!

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9Nzc5NDk3MSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 5/8

Vice President &Chief Information

Officer PaulPeeples

TECHNOLOGY

Registration is OPEN: ACT Meeting April 22

The Agents Council for Technology will hold its spring ACT Meeting inOrlando on April 22 in conjunction with the Hawksoft User GroupMeeting. This meeting is free for Big "I" member agents and features interactivesessions on topics including Optimizing Agency Tech, Emerging CyberThreats, AI's Impact on Insurance, the Data-Driven Agency, DigitalMarketing, and more. Read Paul's blog for more details.

REGISTER

CALL FOR NOMINATIONS

Trusted Choice Community Service Award

Nominations are now open for the 2020 Trusted Choice® Dan Fulwider Award forCommunity Service. Named in memory of Dan Fulwider, an avid philanthropist and former government affairscoordinator and membership liaison for the Independent Insurance Agents of Iowa, theaward recognizes the Big “I" member who has gone above and beyond the call of service totruly make a lasting difference in their community over the past year. Read JuliaFreeman's blog for more information.

NOMINATE OR APPLY

EDUCATIONAL ACCOLADES

2/10/2020 Agents Confidential: 2019 Year in Review, Session Updates, and more!

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9Nzc5NDk3MSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 6/8

Congratulations to the following individuals for attaining theirdesignations:

Amy Ann Evans, Florida West Insurance, Inc., TampaSuzanne R. Nelson, Acrisure, LLC dba CAL Risk Management,JupiterErin Kathleen O'Leary, Shelly, Middlebrooks & O'Leary, Inc.,Jacksonville

Tamara A. Troyer, Heacock Insurance Group, Inc., LakelandKendra N. Young, Willis Towers Watson, Tampa

Carmen Michelle Amburgey, McGriff Insurance Services, Ft. MyersIvette Machado, Marsh & McLennan Agency, LLC, MiamiMelanie Rae Marsh, St. PetersburgCarmen Orsini, HollywoodAileen Perez, AMISRQ, LLC dba Wallace Welch & Willingham,SarasotaKristin Pyle, Willis Towers Watson, Tampa

Vanessa Alfonso, Caspers Company, Land O' LakesSusan Elizabeth Fearnow, Fearnow Insurance, MangoMichelle Perry, Brown & Brown of Florida, Inc., Daytona BeachFroylan Puente, UNO Consultores, Miami

NEW MEMBERS

AGENCY MEMBERS

CastleWise Insurance Group, LLC: JacksonvilleGlobal Insurance & Financial Services dba Global Insurance Agency:Miami LakesGlobal Insurance Agency: MiamiTranscontinental Insurance Group: Miami

HEADLINES

2/10/2020 Agents Confidential: 2019 Year in Review, Session Updates, and more!

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9Nzc5NDk3MSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 7/8

MEMBER NEWS

Shawn Budney, Acentria Insurance: recognized by the Insurance Journal as a“2019 Agent of the Year.”Kathleen B. Jackson, Acentria Insurance: recognized by the InsuranceJournal as a “2019 Agent of the Year.”Thomas J. Grizzard, Lassiter-Ware Insurance: elected to the St. PetersburgArea Chamber of Commerce.

INDUSTRY NEWS

The Cincinnati Insurance Company: A.M. Best affirmed the financial strengthrating of A+ (Superior).Liberty Mutual Insurance Company: named Tracy Ryan president of global risksolutions, North America.St. Johns Insurance Company: announced Jesse Schalk will succeed the retiringReese Bowen as president.

CALENDAR OF EVENTS

FAIA EVENTS

March 26–27, 2020: Young Agents Sales & Leadership Conference; Wyndham GrandOrlando Resort, Orlando.June 10–12, 2020: 116th Annual Convention and Educational Symposium; GaylordPalms Resort, Orlando.

LOCAL BOARD EVENTS

Feb. 18, 2020: Pinellas AIA, Skeet Shooting; Skyway Trap & Skeet Club, St.Petersburg.Feb. 19, 2020: Lee County AIIA, February Lunch Meeting; Cypress Lake CountryClub, Ft. Myers.Feb. 20, 2020: IIA of Broward County, February Networking Meeting; Dave &Buster’s, Hollywood.March 19, 2020: IIA of Broward County, Flood CE Class and Florida PanthersHockey; Florida Panthers Stadium, City.

YOUNG AGENT EVENTS

March 26–27, 2020: Young Agents Sales & Leadership Conference; Wyndham GrandOrlando Resort, Orlando.

INDUSTRY EVENTS

2/10/2020 Agents Confidential: 2019 Year in Review, Session Updates, and more!

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9Nzc5NDk3MSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 8/8

Feb. 8, 2020: Trusted Choice sponsors Make-A-Wish Walk at Julian B. LaneRiverfront Park, Tampa.Feb. 17–18, 2020: Customer Connect by Angela Adams Consulting; Hyatt RegencyOrlando International Airport, Orlando.March 12, 2020: Trusted Choice sponsors Make-A-Wish Walk at Lake Eola Park,Orlando.April 4, 2020: Trusted Choice sponsors Make-A-Wish Walk at Zoo Miami, Miami.May 9, 2020: Trusted Choice sponsors Make-A-Wish Walk at Jacksonville Zoo &Botanical Gardens, Jacksonville.May 13–15, 2020: IIABA Legislative Conference; Hyatt Regency Washington onCapitol Hill, Washington, D.C.May 31–June 2, 2020: Agency Nation Elevate Conference; Renaissance Hotel,Nashville.

A publication of the Florida Association of Insurance AgentsPO Box 12129, Tallahassee, FL 32317-2129850-893-4155 | Visit us online

Manage Your E-Mail Preferences | Unsubscribe

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted inany form or by any means-electronic, mechanical, photocopying, recording, or otherwise-without the priorwritten permission of the Florida Association of Insurance Agents. FAIA does not give legal advice. Agents areurged to seek the counsel of a licensed Florida attorney familiar with the Florida Insurance Code.