The 10th Asia-PacificManning & Training Conference

4-5 November 2009

Minerva R. Alfonso, Maritime Advisor INTERTANKO

International Association of Independent Tanker Owners

Membership

• Over 250 shipping companies in membership representing ca. 80% of the independent oil tanker fleet and 85% of the chemical carrier fleet with strict membership criteria

• 300 + associate members in oil and chemical tanker related businesses

• Offices in London, Oslo, Washington, Singapore, Brussels, Manila

Management Committee

Council

Executive Committee

Annual General Meeting

Shipowner Issues Sub-Committee

Q-QuestSub-Committee

Chemical Tanker Sub-Committee Americas

Bunker Sub-Committee

Chemical Tanker Committee (CTC)

Associate Members Committee

Insurance & Legal Committee

Documentary Committee

Environmental Committee

Human Element Committee

Short Sea Tanker Group

IT Committee

Offshore Tanker Committee

Safety, Technical & Environmental

Committee (ISTEC)

Worldscale Committee

Vetting Committee

ASIAN REGIONAL PANEL

HELLENIC FORUM

LATIN AMERICAN PANEL

NORTH AMERICAN PANEL

ORGANISATION

15 issue-driven Committees&

5 Regional Panels

INTERTANKO Services

• INTERTANKO is the voice of the tanker industry - representing and promoting the interests of responsible oil and chemical tanker owners worldwide

• provides its members with technical, operational, legal, documentary and other support services, information and advice

What is TOTS ?

• TOTS is a core competency-based training system for tanker officers

• Aims to raise the bar over and above the minimum acceptable standard

• Voluntary

• Ensure a tanker officer’s competency for shipboard operations on three different types of tankers, namely crude, product and chemical tankers

TOTS Industry Standard

TOTS is approved as a Professional Standard by:

• The Nautical Institute.

• The Institute of Marine Engineering Science & Technology.

TOTS - Seatrade Winners 2009“Investment in People”

Why is TOTS needed?

• Oil Company Officer Matrix Systems• Shortage of Experienced Officers• Increasing Incidents• Officer Training Requirements / Continuous Improvement (TMSA 2)• Human Element Factors

Source: ITOPF. Number of spills above 700 tonnes.

Why is TOTS needed?Record of Oil Spills (1970 – 2005)

Why is TOTS needed?Tanker Incident Trends (1978 – 2008)

Lloyds Casualty Data

Increasing incidents:

1/2001-1/2008.

0

210

420

630

840

1050

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

0

120

240

360

480

600

Misc

Security

Fire/Expl

Hull & Machinery

Grounded

Coll/Contact

Oil pollution

2009 is a projection based on 68 days

Why is TOTS needed?

The Inter-Industry Group consists of: • INTERTANKO• International Chamber of Shipping (ICS)• Oil Companies’ International Marine Forum

(OCIMF)• European Chemical Industry Council (CEFIC)• International Association of Classification Societies

(IACS), • The International Group of P&I Clubs (IG)• International Parcel Tankers Association (IPTA).

Why is TOTS needed? IIG Conclusions

The primary cause of these incidents could be attributed to the

failure of the crew to follow procedures.

Why is TOTS needed? Human Element Issues

• Shortage of qualified seafarers• “Poaching”• Faster promotions = outstripping the

development time needed to train seafarers• the development of enhanced compliance

cultures• The IMO Secretary-General quoted statistics

suggesting that some 80 per cent of accidents are attributable in some way to human error

Why is TOTS needed? Continuous Improvement

TMSA 2

“To be effective, a management system needs to be much more than just procedures. The Company

Leadership/Management should define the company’s values and aspirations and detail how the company intends to achieve the objectives of their stated policies. Management must also

provide adequate resources to ensure that the vessels are properly managed, crewed, operated and maintained by well-

trained, competent personnel”.

Human Element

Human Element aspects addressed in TOTS via

Crew Resource Management (CRM):

• Situational awareness• Planning & Decision making• Communications• Teamwork• Emotional climate• Stress• Managing Stress• Commercial Organisational

Pressures & Morale• Fatigue

Civil Aviation Authority Management Training Guidance for flight crew CRM

Instructors and Examiners www.caa.co.uk

The TOTS Objectives

• Provide a coordinated response by INTERTANKO

• Provide comfort to Oil/Cos via a structured controlled process;

• Enhance competency based training;

• Provide verification of understanding;

The TOTS Objectives

• Ensure compliance with today’s rules & regulations.

• “Ease compliance” with Officer Matrix Requirements.

• Ensure that the team onboard will operate the tanker environmentally aware & safe.

TOTS Project Partners

Vetting Committee Human Element in Shipping Committee TOTS Working GroupTOTS Working Group

AET Ship Management (Singapore) Ltd

Interorient Marine Services

Minerva Marine Inc.

Broere Shipping BV

Brostrom Tankers SAS

MOL Tankship Management (Europe) Ltd

Anglo Eastern Ship Management Ltd

Teekay Shipping (Canada) Ltd

TOTS Project Partners

Warsash Maritime Academy- Simulator Training/Verification

Malaysian Maritime Academy- Engineering Skills/Modules

MARLINS- CBA Verification

Overview of TOTS

TOTS contains Four Elements

1. TOTS: Training Record Books: Time in Rank Time in Company

2. TOTS: Computer Based Assessment (CBA) Time in Rank

3. TOTS: Company Verification (CBA) Time with Company

4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank

TMSA Part 3, 6, Stage 4

TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

Overview of TOTS

TOTS contains Four Elements

1. TOTS: Training Record Books: Time in Rank Time in Company

2. TOTS: Computer Based Assessment (CBA) Time in Rank

3. TOTS: Company Verification (CBA) Time with Company

4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank

TMSA Part 3, 6, Stage 4

TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

1. TOTS : Time in Rank

3 x “Time in Rank” Training Record Books1A: Command Module (Master and Chief Officer)

A.1Ship Handling & CharacteristicsA.2 PilotageA.3 Mooring Equipment & OperationsA.4 Passage Planning/NavigationA.5 Navigating in Restricted VisibilityA.6 Heavy Weather NavigationA.7 Emergencies, Drills & Fire Fighting EquipmentA.8 Ship/Shore InterfaceA.9 Ship to Ship TransferA.10 Helicopter OperationsA.11 Pollution Prevention & Environmental ProtectionB.1General Tanker SectionB.2.1Flammability Composition DiagramB.3 Fixed & Portable Gas Detections SystemsB.4 Enclosed Spaces/Tank Atmosphere EvaluationB.5 Familiarisation prior Cargo OperationsB.6 Cargo Information Personnel Safety – Health C. CHEMICAL TANKERSD. PRODUCT TANKERSE. CRUDE OIL TANKERS

1. TOTS : Time in Rank

• 1B: Senior Engineering Officers A.1 Engine Room Operations during manoeuvringA.2 Engine Room Operations during special circumstancesA.3 Watchkeeping in the Engine RoomA.4 Operation, monitoring and trouble shooting machineryA.5 Electrical, Electronic and Control OperationsA.6 Maintenance and RepairA.7 Control of operations and Care of personnel onboardB.1 Management of the Engineering DepartmentC. EMERGENCIES, DRILLS & FIRE FIGHTING EQUIPMENTC.1 Emergencies, Drills & Fire Fighting Equipment.D. POLLUTION & ENVIRONMENT PROTECTIOND.1 Pollution & Environment ProtectionE. GENERAL TANKER SECTIONE.1 General Tanker SectionF. FLAMMABILITY COMPOSITION DIAGRAMF.1 The Flammability Diagram (Ref: ISGOTT 5th Edition)G. FIXED & PORTABLE GAS DETECTION SYSTEMSG.1 Fixed and Portable Gas Detection systemsG.2 Enclosed Spaces/Tank Atmosphere EvaluationH. FAMILIARISATION PRIOR CARGO OPERATIONSH.1 Familiarisation prior cargo operationsH.2 Cargo Information-Requirements-Precautions-Personnel Safety-Health Data

1. TOTS Voluntary: Time in Rank

• 1C: Junior Officer Tanker Module (Deck & Engine)

A. GENERAL SHIPBOARD OPERATIONS (DECK)A.1 Ship Handling & Characteristics (Deck)A.2 Pilotage (Deck)A.3 Mooring Equipment & Operations (Deck)A.4 Emergencies, Drills & Fire Fighting Equipment A.5 Pollution Prevention & Environmental Protection B. NAVIGATION (DECK)B.1 Passage Planning/Navigation/Chart CorrectionB.2 Navigating in Restricted Visibility (Deck)B.3 Heavy Weather & Ice Navigation (Deck)C. GENERAL TANKER SECTION C.2.1 Flammability Composition DiagramC.3 Fixed & Portable Gas Detections SystemsC.4 Enclosed Spaces/Tank Atmosphere EvaluationC.5 Familiarisation Prior Cargo Operations (Deck)C.6 Cargo Information-Precautions-Personnel SafetyD. CHEMICAL TANKER SUPPLEMENTE. PRODUCT TANKER SUPPLEMENTF. CRUDE OIL TANKER SUPPLEMENTG. GENERAL SHIPBOARD OPERATIONSG.1 Engine room operations during Manoeuvring G.2 Watchkeeping in the Engine Room (Engine)G.3 Operation, monitoring troubleshooting Machinery G.4 Maintenance and Repair G.5 Control of Operations and Care of PersonsH.1 Management of the Engineering Department I. POLLUTION & ENVIRONMENT PROTECTION

1. TOTS: Time in Company

• 1D: Generic Record Book Module

(TOTS Provides template, “BUT” Companies to make company specific)

1D “Template” Training Book includes guidance on:

•Company operating systems•ISM Procedures.•Company Security Requirements•Occupational Health & Safety

Overview of TOTS

TOTS contains Four Elements

1. TOTS: Training Record Books: Time in Rank Time in Company

2. TOTS: Computer Based Assessment (CBA) Time in Rank

3. TOTS: Company Verification (CBA) Time with Company

4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank

TMSA Part 3, 6, Stage 4

TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

2. TOTS: CBA - Time in Rank

• CBA (CD-ROM) to verify candidates understanding of “Time in Rank” tasks

• CBA = c.2000 Questions: Total Dataset• 18-20 CBA assessments each Record book

TOTS Time in Rank Certification Follows The Candidate

•1x CBA CD-ROM (2A) with each Record book: section assessment

•1 x CBA CD-ROM (2B) held by Company, taken under exam conditions

Overview of TOTS

TOTS contains Four Elements

1. TOTS: Training Record Books: Time in Rank Time in Company

2. TOTS: Computer Based Assessment (CBA) Time in Rank

3. TOTS: Company Verification (CBA) Time with Company

4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank

TMSA Part 3, 6, Stage 4

TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

3. TOTS: CBA - Time with Company

• CBA based company verification process to verify candidates understanding of “Time with Company”

• Tailor made Company Specific

Officer Changes Company- Must Re-Train for Time in Company

Overview of TOTS

TOTS contains Four Elements

1. TOTS: Training Record Books: Time in Rank Time in Company

2. TOTS: Computer Based Assessment (CBA) Time in Rank

3. TOTS: Company Verification (CBA) Time with Company

4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank

TMSA Part 3, 6, Stage 4

TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

4. Ship Specific Practical Simulator Verification/Training

• Simulator courses designed to meet TOTS standard.

• Can be run by any externally accredited Maritime Training Centre

• Trains & Verifies tanker type knowledge in three areas

– Crude Oil Module– Product Module– Chemical Module

4. Ship Specific Practical Simulator Verification/Training

6 x TOTS Specific Model simulator courses

4A Chemical 4A Chemical Simulator TrainingSimulator Training

Model CourseModel Course

4B Chemical Simulator 4B Chemical Simulator Verification Model Verification Model

CourseCourse

4C Product Tanker 4C Product Tanker Simulator Training Simulator Training

Model CourseModel Course

4D Product Tanker 4D Product Tanker Simulator Verification Simulator Verification

Model CourseModel Course

4E Crude Oil Tanker 4E Crude Oil Tanker Simulator Training Model Simulator Training Model

CourseCourse

4F Crude Oil Tanker 4F Crude Oil Tanker Simulator Verification Simulator Verification

Model CourseModel Course

TOTS Pictogram

INTERTANKO – Tanker Officer Training Standards (TOTS)

STCW 1-4 = TOTS

11 22 33 44

Entry Level Core Competency Statutory Training STCW Reg V/1 1.2

Statutory Training STCW Reg V/1 2.2

TOTS: Company BasedRank/Ship SpecificTime in Rank (Tanker)Time in Rank (General)Time in CompanyTMSA Part 3, 3, Stage 4TMSA Part 3, 3A, Stage 2 & 3TMSA Part 3, 5, Stage 3TMSA Part 3, 11, Stage 1

Computer Based AssessmentTime in Rank General

Company Verification ofTime with Company

Simulator Training &Verification (Cargo)Time in Rank, Tanker Type SpecificModules 4A, B, C, D, E, & FTMSA Part 3, 6, Stage 4

StatutoryRequirement

StatutoryRequirement

(Voluntary TOTS)Company Training Record Book

(Voluntary TOTS) CBATime in Rank

(Voluntary TOTS)Company Verification

(Voluntary TOTS) Shore BasedSimulator Verification & Training

IMO TankerEndorsementPetroleum

IMO TankerFamiliarisationModel Course 1.01

IMO TankerEndorsementChemical

(Module 1A)Command Tanker ModuleMaster & Chief OfficerTime in Rank

(Module 1B)Senior Engineering OfficersTime in Rank

(Module 1C)Junior Deck/Engineering OfficersTime in Rank

(Module 1D)All OfficersTime in Company

CBA Training of GeneralElements & General

Tanker SectionsTime in Rank

Shore BasedCompany Assessment of

Time with Company

Module 4B Chemical Simulator VerificationModule 4D Product Simulator VerificationModule 4F Crude Simulator Verification

(Not: Applicable to Engineer Officers)Module 4A Chemical Simulator TrainingModule 4C Product Simulator TrainingModule 4E Crude Simulator Training

“E-TOTS” Licensing

In response to many of Seagulls customers and INTERTANKO members requesting an alternative to paper

versions of TOTS:

Seagull and INTERTANKO have negotiated a non exclusive agreement to TOTS in E-Format

In the Seagull “Training Administrator”

E-TOTS provides a simple tool to administer and monitor Officer progress remotely and allow more companies to

adopt the initiative with minimal extra workload.

E-TOTS Launched April 2009

TOTS Implementation

“IF” the owners wishes IACS members can undertake TOTS audits:

Tanker Companies1. Against the TOTS standard, to verify that a tanker owners or managers

own company "tanker officer competence training system" either:

• complies fully with the various elements of the TOTS standard elements; • or to undertake a gap analysis of that companies "tanker officer competency

training system" against the various elements the TOTS standard elements;

Training Centres2. To undertake external audits, with a view to verifying that any Maritime

Training Centres, Academies or Universities who furnish TOTS simulator courses meet the TOTS simulator model course standards for TOTS.

((The permission granted by INTERTANKO is "not" exclusive and these permissions are a minimum, to allow third parties to undertake this work if they wish).

TOTS Acceptability

• Q: How many have implemented TOTS?

• A: “Our current estimate is that 40% of our members have either implemented TOTS or equivalent OR are in the process of implementing TOTS or an equivalent”

• Q: Will the oil companies accept TOTS?

• A "If robustly implemented and on a case by case basis we are aware that some of our members have had positive results"

Poseidon Challenge: striving towards zero fatalities, zero pollution, zero detentions