the 18th east african eabs draft brochure.pdf · age it. trust and integrity are thus imperatives...

THE 18TH EAST AFRICANBANKING SCHOOL

THE 18TH EAST AFRICANBANKING SCHOOL

“The Future of Banking in a Digital and Disruptive Environment”

Host: The Uganda Institute of Banking and Financial ServicesVenue: The Pearl of Africa Hotel. Kampala, Uganda

Date: 06th to 10th August 2018

INTRODUCTION

The East African Banking School is a Regional Conference organized jointly by Institutes of Bankers in Kenya, Tanza-nia and Uganda.The banking school serves as a forum where bankers from the region, through presentation of researched papers by Top Bankers and other invited Speakers dialogue on a range of issues that impact on their careers and the financial services environment in general. The opportunity to be derived from such a forum for learning, interaction and networking with colleagues and experts from across the region and beyond is invaluable. It provides important, personal contacts and a rare opportunity for valuable exchange of views in both a professional and social perspective.

THE SCHOOL’S OBJECTIVES

The major objective of the School is to raise the level of knowledge, competence, professionalism, integrity, trust and confidence among the participants by:

i. Bringing together employees, employers and experts within the financial services to bridge the communication gap, promote co-operation, interaction and networking, exchange ideas and seek solutions to similar challenges within respective economic and banking sectors in a regional context

ii. Updating their knowledge on the principles and practice of modern banking and finance.

iii. Making them aware of and appreciate the wider issues with which they have to deal with and equip them with the knowledge and skills appropriate to cope with their increased responsibilities.

iv. Enhancing their confidence through taking part in case studies and discussion groups, with special reference to business strategy and personal development.

v. Helping them meet the current challenges facing banking and financial services.

vi. Contributing to the development of highly skilled, professional and competent bankers in the region.

THEME

The chosen Theme for this year’s School is “The Future of Banking in a Digital and Disruptive Environment”. Technology continues to disrupt the historical order in the financial services industry in ways that render the future of banking uncertain. This change is impacting virtually all aspects of the provision of financial services including delivery mechanisms, scope of players, product and risk profile , regulatory and compliance environment, level of inclusiveness, human capital aspects and institutional strategies for survival and growth. This appreciation of digitization and its impli-cations for the future of the banking industry will form the basis for the 2018 Banking School.

THE SCHOOL’S PROGRAMME CONTENT

Based on the above Central Theme, the following sub-themes have been identified as some of the key discussion points;

1. Strategic Rethinking and Repositioning in Financial Services

Faced with a dynamic and increasingly more competitive environment, a financial institution needs to continuously re-assess the environment in which it operates and redefine its offering, niche market, delivery channels and other critical variables. This is vitally important for the financial institution to reposition itself so as to retain or enhance its competi-tive edge in today’s complex financial services industry This paper will discuss the context and rationale for strategic rethinking and repositioning and provide practical pointers regarding how financial institutions in practice undertake thIs process.

2. New paradigms in Financial Inclusion

The advancement of greater levels of financial inclusion is a critical policy goal in virtue of its contribution to socio economic development. The promotion of meaningful financial inclusion is however challenged by a range of obstacles

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calling attention to the need for ingenuity and new paradigms in order to foster it.This paper will discuss the concept of financial inclusion and its significance for economic development; highlight vari-ous approaches hitherto adopted and emerging paradigms for advancing financial inclusion.

3. Rebuilding Integrity and Trust in Financial Services

The provision of financial services rests on a foundation of trust in the competence and integrity of the actors who man-age it. Trust and integrity are thus imperatives for the soundness and stability of the financial system and deserve the attention of all industry actors, regulators and policy makers. The lessons from history have amply demonstrated the adverse consequences to the financial system when trust and integrity are called into doubt.This paper will discuss the critical importance of trust and integrity in financial services and, drawing on examples from recent history from regional and / or global sources, highlight notable cases of decline in trust and integrity and the con-sequences for institutions and the broader financial services industry.

4. Risk based Oversight and Compliance in Financial Services

Risk management and compliance with the regulatory regime has come to be an important aspect of the operations of financial institutions. Banks have to develop a broad understanding of their complex risk and regulatory environment and develop effective systems for oversight and compliance.This paper will discuss basic concepts of risk and compliance, highlight contemporary practices and the implications for financial institutions of emerging risks and regulatory regime.

5. Marketing and Product Innovation in Financial Services

Innovation and good marketing are critical differentiators which create the foundation for a sustainable competitive edge in the financial services industry. Effective marketing and product innovation however require ingenuity, an understand-ing of the target market and an institutional culture that promotes innovation. This paper will discuss the role of marketing and product innovation in a financial institution and draw on contemporary examples to demonstrate how effective marketing and product innovation (or the lack of them) have contributed to the competitive advantage (or disadvantage) of particular financial institutions.

6. Leveraging Disruptive Technologies to Create a Competitive Edge

Digital technologies, commonly described in terms of their disruptive potential, are in today’s financial services environ-ment an indispensable means for obtaining a competitive edge. Financial services practitioners today need a good under-standing of the various technologies at hand as well as the most optimal approach to deploying them so as to maximize their efficiency enhancement, cost saving and other advantages they bring along.This paper will discuss the broad array of disruptive technologies at hand and how financial institutions can effectively leverage them to attain a competitive advantage

7. Personal and Career Development in Financial Services

The changing face of financial services has implications for personal development and career choices of financial ser-vices professionals. Automation is chipping away on certain tasks, the skills set required to match the changed environ-ment is fast changing and the need to supplement technical competencies with critical soft skills growing. This paper will discuss the dynamics of today’s job market in the financial services industry and its implications for personal development and career choices.

8. Leadership and Team Building

Financial institutions are especially keen on developing high caliber leaders with a capacity to inspire, motivate and nurture cohesive and high performance teams. This calls for deliberate efforts to create an enabling environment for individuals to grow into effective leaders as well as the culture of team work to flourish.This presentation will discuss the concept of leadership and offer practical guidance on what it takes to nurture good leaders and create effective teams. The presentation shall also include a practical team building session.

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18TH EAST AFRICANBANKING SCHOOL

PARTICIPANTS’ PROFILE/TARGET GROUP

The East African Banking School is a learning, interactive and networking forum, intended to provide professional exposure to as many financial services’ employees as possible. All staff ranging from the level of officers to senior managers, etc are eligible to attend. Management trainees and other cadre of staff with high potential are also eligible participants. The school is particularly useful - but not limited – to personnel with the following roles;

• Senior Managers• Officers and Managerial Cadre in branches.• Customer Service, Marketing and Selling, Business• Development/Promotion and Corporate• Affairs/Public Relations.• Operations, Accounting and Finance.• Audit Inspection and Internal Control.• Credit, Risk and Relationship Management.• Central Banking and Deposit Protection Fund Board.• Sacco Operations, National Social Security Fund• Operations, Retirement Benefits Authority Operations,etc.• Agricultural/Rural Finance, Micro-Finance, etc.• Taxation and Revenue Collection Operations, etc.• Dealing and Treasury Management.• Training and Human Resources.• Compliance and Legal Officers.• Management Trainees.

SCHOOL VENUE

The 2018 East African Banking School will be held at the Pearl of Africa Hotel, Kampala.

PARTICIPATION FEE.

Each Participant shall pay a fee of USD800 (US Dollars Eight Hundred Only). The fee covers tuition, course material/notes, meals at conference venue (teas, lunch) and one day’s accommodation and meals during the excursion. Partici-pants from Uganda shall have the option to pay the equivalent in local currency (Uganda Shillings).

VISA REQUIREMENT There are no Visa requirements for people from East African Community member countries (Burundi, Rwanda, Tan-zania and Kenya). However those from other Countries should check with the Ugandan Embassy in their respective countries if they need Visa to enter Uganda.

ACCOMMODATION

Participants will arrange for their own accommodation in Kampala. A list of recommended hotels has been provided below to enable delegates make their choice and book directly with those respective hotels. The Uganda Institute of Banking and Financial Services will make reservations for delegates on request. Besides accommodation, participants shall be responsible for their own transport to and from Kampala, dinner and per-sonal/out of pocket expenses, transport to and from the School’s venue. Airport Pick-up / drop will be arranged for those who advise their flight details in good time.

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The 18th East African Banking SchoolThe Future of Banking in a Digital and Disruptive Environment

PROGRAMMEDAY ONE: 06TH AUGUST 2018

08.00a.m - 08.30a.m Arrival and Registration , Pearl of Africa Hotel, Kampala(All Delegates, invited Guests/Speakers – Formal Attire, Dress Skirt/ Suit)

Time Session Facilitators

08.30a.m - 09.00a.m Welcome and Briefing, Introductions.

Mr. Anthony Mulindwa (CEO, Uganda Institute of Banking and Financial Services)

09.00a.m - 10.00a.m Official Opening

and Key note Address

Prof. Tumusiime Mutebiile (Governor, Bank of Uganda)

Mr. Mathias Katamba(Chairman, Uganda Institute of Banking and Financial Services)

GROUP PHOTOGRAPH

10.00a.m - 10.30a.m HEALTH BREAK

10.30a.m - 11.30a.m Strategic Rethinking and Repo-sitioning in Financial Services

Professor Samuel Sejjaaka, Country Team Leader, Abacus Business School

Facilitator - Uganda Institute of Banking and Financial Services (UIBFS)

11.30a.m - 12.30p.m Group Breakouts to discuss

presentation/ lessons learnt and prepare questions

Team Leaders Facilitator - UIBFS

12.30p.m - 01.30p.m Group Feedback and Speaker’s response in Plenary


01.30p.m - 02.30p.m LUNCH BREAK

02.30p.m - 03.30p.m New Paradigms in Financial Inclusion

Mr. Fabian Kasi Managing Director, Centenary Bank.

Facilitator - UIBFS

03.30p.m - 04.30p.m Group Breakouts, Lessons Learnt and Questionnaires


04.30p.m - 05.30p.m Group Feedback and Speaker’s response

Team Leaders Facilitator – UIBFS

05.30p.m - 06.00p.m HEALTH BREAK

END OF DAY ONE

DAY TWO: 07TH AUGUST 2018

Time Session Speaker Facilitator

08.00a.m -09.00a.m Risk based Oversight and Com-pliance in Financial Services

Mr. Anthony Gachanga, Assistant Manager, Policy and Administration Division, Supervision Department, Central Bank of Kenya

Facilitator - KIB

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09.00a.m - 10.00a.m Group Breakouts, Lessons Learnt and Questionnaires

Team Leaders Facilitator - KIB


10.30a.m - 11.30a.m Group Feedback and Speaker’s Response

Team Leaders Facilitator – KIB

11.30a.m - 12.30p.m Rebuilding Integrity and Trust in Financial Services

Mr. John Chemonges, Director, Risk and Compli-ance, Bank of Uganda

Facilitator - UIBFS



01.30p.m -02.30p.m LUNCH BREAK

02.30p.m - 03.30p.m Group Feedback and Speaker’s Response


03.30p.m - 04.30p.m Personal and Career Development in Financial Services

Mr. David MutakaHead of SalesStanbic Bank Uganda

Facilitator - UIBFS

04.30p.m -05.00p.m HEALTH BREAK



06.00p.m - 07.00p.m Group Feedback and Speaker’s Response


END OF DAY TWO

DAY THREE: 08TH AUGUST 2018

07.00a.m All Delegates to assemble outside the Pearl of Africa Hotel Reception

07.30a.m Buses depart for the Source of the Nile Hotel, Jinja.

08.30a.m Stop over at Namugongo Martyrs Shrine View Point

10.00a.m Arrival at Mukono Town (Tea, Coffee, Juices and Snacks)

11.30a.m

01.00p.m

Arrival at Sezibwa Falls for Site seeing

Arrival at the Source of the Nile Hotel, Jinja Town

01.00p.m - 02.00p.m LUNCH

02.00p.m - 04.00p.m Team Building and group activities. Bungee Jumping viewing and Boat Ride at the Source of the Nile.

04.00p.m - 07.00p.m Buses depart for Jinja Nile Resort, Evening Tea , Rest and Relaxation

07.00p.m - 11.00p.m Dinner and Entertainment

END OF DAY THREE

DAY FOUR: 09TH JULY 2017

07.00a.m - 09.00a.m BREAKFAST

09.30am

10.30a.m - 11.30a.m

Buses depart for Kampala

Stopover at Mabira Forest

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11.30a.m Proceed to Kampala City

01.00p.m Lunch in Kampala

02.00p.m - 06.00p.m Tour of Makerere University and Kampala’s major Cultural / Religious Sites - Old Kampala Mosque, Namirembe/ Lubaga Cathedrals

Proceed to Kabaka’s Palace and Bulange Mengo, Free Time, City Walk, Shopping (Foreign Delegates)

06.00p.m Buses Depart for Kampala City Centre

END OF DAY FOUR

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DAY FIVE : 10TH AUGUST 2018

Time Session Speaker Facilitator

08.00a.m - 09.00a.m Marketing and Product Innovation in Financial Services

Mr. Peter Kalangwa (FUIB), Senior Manager, Housing Finance Bank Uganda

Facilitator –UIBFS

09.00a.m - 09.30a.m Group Breakouts, Lessons Learnt and Questionnaires

Team Leaders Facilitator –UIBFS


10.00a.m - 10.30a.m Group Feedback and Speaker’s Response Team Leaders Facilitator - UIBFS

10.30a.m - 11.30a.m Leveraging Disruptive Technologies to Create a Competitive Edge

Mr. Anthony Kituuka, Executive Director Equity Bank Uganda

Facilitator - UIBFS

11.30am - 12.00pm Group Breakouts, Lessons Learnt and Questionnaires


12.00pm - 12.30pm Group Feedback and Speaker’s Response Team Leaders Facilitator - UIBFS

12.30pm – 01.00pm Presentation on Leadership Mr. Mathias Katamba, UIBFS Board Chairman

Facilitator – UIBFS

01.00pm – 01.15pm School’s Evaluation by All Delegates UIBFS UIBFS

01.15pm – 01.30pm Preparation of Communique by Group Leaders and Institute CEOs

All Team Leaders and Institute CEOs

UIBFS

01.30p.m - 02.30p.m LUNCH BREAK

06.00p.m - 09.00p.m Farewell Dinner, Official Closing and Graduation

UIBFS Council President / Board Chairperson

09.00p.m - 11.00p.m Dance and Entertainment

RECOMMENDED HOTELS CLOSE TO THE CONFERENCE VENUE

The following hotels are recommended for Delegates’ accommodation on Bed & Breakfast or half/full board basis as per Delegates’ choice/preference. Group Transport shall only be provided for delegates residing in the recommended hotels below. Prospective Delegates are advised to book direct with the respective hotels or through the Uganda Institute of Banking and Financial Services before 20th July 2018.

1. Pearl of Africa Hotel, Kampala (4-Star) - Conference Venue US$ 190 – Bed & Breakfast (Single Standard Room) Call/Contact: Omar Abdullah Telephone: +256 702240475 / +256-31-3888888 Email: [email protected] Website: www.sovereignhotels.co.za/hotels/pearl-of-africa

2. Sheraton Kampala Hotel (5-Star) 1.3 km from conference venue US$ 190.8 – Bed & Breakfast (Single Standard Room) US$ 214.4 – Bed & Breakfast (Single Executive Room) Call/Contact: Sarah Namusisi Telephone: +256 312 322 337/8 / +256 414 420 000 Email: [email protected] Website: www.sheratonkampala.com

3. Imperial Royale Hotel (4-Star) 1.6 km from conference venue US$ 95 – Bed & Breakfast (Single Deluxe Room) Call/Contact: Ismail Mugerwa Telephone: +256-702 744 209 / +256-41-7111001 Email: [email protected]; [email protected]; [email protected] Website: www.imperialhotels.co.ug/ImperialRoyaleHotel.html

4. Hotel Triangle, Kampala US$ 60 – Bed & Breakfast (Single Standard Room) Call/Contact: Bernard Kiirya Telephone: +256-753240523 / +256 -414231747. Email: [email protected]. Website: www.hoteltriangle.com

5. Emerald Hotel, Kampala US$ 40 – Bed & Breakfast (Single Standard Room) Call/Contact: Ms Mishra. Telephone: +256 -752747529 Email: [email protected] Website: www.emeraldhotel-kampala.com

6. Grand Imperial Hotel (4-Star) 1.2 km from conference venue US$ 70 – Bed & Breakfast (Single Deluxe Room) Call/Contact: Ismail Mugerwa Telephone: +256-702 744 209 / +256-41-7111001 Email: [email protected], [email protected], [email protected] Website: www.imperialhotels.co.ug/GrandImperialHotel.html

7. Mosa Court Suites (3-Star) 2.6 km from conference venue US$ 90 – Bed & Breakfast (Single Standard Room) Call/Contact: Mahmoud Mulongo Telephone: +256-757 200 356 / +256-41-4230321 / +256-41-4230292 Email: [email protected], [email protected] Website: www.mosacourtsuites.com

8. Fair way Hotel and Spa (3-Star) 2 km from conference venue US$ 95 – Bed & Breakfast (Single Standard Room) Call/Contact: Allen Jomel Telephone: +256772 425 542 / +256702 425 542 / +256-41-4259571 Email: [email protected], [email protected] Website: www.fairwayhotel.co.ug

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THE 18TH EAST AFRICAN BANKING SCHOOL

06TH – 10th August 2018

REGISTRATION

Please complete this form in block letters and return by 31st July 2018 accompanied by full payment of US $ 800 by Bankers Cheque or Telegraphic Transfer to:

The Uganda Institute of Banking and Financial Services

Plot 10 Buganda Road. P.O. Box 4986 Kampala, Uganda

Tel: (256) – 414 233628/349059/ 255847/8, Fax: (256)-414 - 234259 / 255396

Telegraphic Transfer details:

Beneficiary: TheUgandaInstituteofBankingandFinancialServices

Account number: 95010200001966, at Bank of Baroda Uganda Limited

Plot 18 Kampala Road, P. O. Box 7197 Kampala, Uganda.

Swift Code: BARBUGKA

Correspondent Bank: Standard Chartered Bank, 1 Madison Avenue New York, NY

10010, Swift: SCBLUS33

Account number: 3582023289001 for Bank of Baroda Uganda Limited.

If paying by cheque, please add another US $ 30.00 for bank charges

Surname:(Mr./Mrs./Miss/Dr./Prof):

First and Middle Names:

Name by which delegate wishes to be called:

Name of Bank/Financial Institution/Building Society etc.

Address Tel No. (Bus/Office) Mobile:

Fax No. E-Mail:

Signature: Designation:

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THE ALLIANCE OF AFRICANINSTITUTE OF BANKERS (AAIOB)

1. Botswana Institute of Bankers2. Egyptian Banking Institute3. The Chartered Institute of Bankers (Ghana)4. Kenya Institute of Bankers5. Institute of Bankers, Malawi6. Institute of Bankers in Mozambique (Institute de Formacao Bancaria de Mocambique)7. The Institute of Bankers in Namibia8. The Chartered Institute of Bankers of Nigeria9. The Institute of Bankers in South Africa10. The Tanzania Institute Institute of Bankers11. Uganda Institute of Banking and Financial Services12. Zambia Institute of Banking and Financial Services13. The Institute of Bankers in Zimbabwe

ISO 9001:2008 CERTIFIED

THE UGANDA INSTITUTE OF BANKING & FINANCIAL SERVICES

PLOT 10 BUGANDA ROADP. O. BOX 4986KAMPALA – UGANDATEL: +256 41 4233628/4349060FAX: +256 41 4234259E-MAIL: [email protected]

WEBSITE: www.uibfs.or.ug

THE TANZANIA INSTITUTE OF BANKERS

10TH FLOOR, NIC INVESTMENT HOUSESAMORA AVENUE/MIRAMBO STREETP. O. BOX 8182 DAR ES SALAAM – TAN-ZANIATEL: +255-22- 2138663FAX: +255-22 2112604E-MAIL: [email protected]

WEBSITE: www.tiob.or.tz

THE KENYA INSTITUTE OF BANKERS

LYRIC HOUSEKIMATHI STREETP. O. BOX 73530 - 00200NAIROBI – KENYATEL: +254 20- 2160317/707339743/732864349FAX: +254-20316350E-MAIL: [email protected]

WEBSITE: www.kib.co.ke

WORKING TOGETHER TO PROMOTE PROFESSIONALISM IN THE DELIVERY OF FINANCIAL SERVICES

the 18th east african eabs draft brochure.pdf · age it. trust and integrity are thus imperatives...

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