the 2003 canadian telecom summit looking toward a brighter future toronto june 11, 2003
TRANSCRIPT
Surviving the “perfect storm” to reach a brighter future
Robert McFarlaneEVP & Chief Financial Officer
3
agenda
the warm breeze - late 1990s
the global perfect storm
Canada’s perfect storm
the perfect storm strikes TELUS
lessons learned for a brighter future
5
the warm breeze - late 1990s
Economic expansion
strong GDP growth
inflation contained
low interest rates
6
the warm breeze - late 1990s
Source: BMO Nesbitt Burns
Historical North American Key Interest Rate Levels(1980 through present)
0%
5%
10%
15%
20%
25%
Jan
-80
Jan
-81
Jan
-82
Jan
-83
Jan
-84
Jan
-85
Jan
-86
Jan
-87
Jan
-88
Jan
-89
Jan
-90
Jan
-91
Jan
-92
Jan
-93
Jan
-94
Jan
-95
Jan
-96
Jan
-97
Jan
-98
Jan
-99
Jan
-00
Jan
-01
Jan
-02
Jan
-03
US Fed Funds Rate Bank of Canada Overnight Rate
7
the warm breeze - late 1990s
Economic expansion strong GDP growth
inflation contained
low interest rates
Emergence of e-enabled individual investor/trader
8
the warm breeze - late 1990s
emergence of e-trading
2000 2000
133% CAGR
Active accounts Avg. e-trades per day19941994
40% CAGR
TD Waterhouse
Source: TD Waterhouse 2000 Annual Report
9
the warm breeze - late 1990s
Economic expansion strong GDP growth
inflation contained
low interest rates
Emergence of e-enabled individual investor/trader
Government surpluses reduced government debt issuance
traditional fixed income investment into government bonds shifts to corporates
Fixed income mandates shift to seeking more yield emergence of liquid corporate high yield market
10
the warm breeze - late 1990s
Capital markets supported aggressive growth
revenue growth key attribute historical revenue growth trend nice but not necessary
potential revenue growth would suffice
over $925 billion of equity & debt issuance by telcos from 1995 to 2000
11
the warm breeze – late 1990s
North American IPOs
263
19991998 2000
Canada U.S.
479
348
51
327
63
505
64
714
150
480
1995 1996 1997
Source: J.P. Morgan Securities
19941993199219911990
443
321
589
475
175 155
246294
185
107155
12
the warm breeze - late 1990s
Capital markets supported aggressive growth
revenue growth key attribute historical revenue growth trend nice but not necessary
potential revenue growth would suffice
over $925 billion of equity & debt issuance in 1995 to 2000
Capital market transitioned from “efficient” to “excessive”
13
the warm breeze - late 1990s
Source: Bloomberg
Relative Price PerformanceNASDAQ Composite Index v. NYSE Composite Index
(January 1, 1998 - March 10, 2000)
50
100
150
200
250
300
350
Dec
-97
Dec
-98
Dec
-99
NASDAQ
NYSE
14
the warm breeze - late 1990s
Say’s Law and Moore’s Law became accepted dogma in telecom Say’s Law: supply creates its own demand
Moore’s Law: data network traffic doubles every 2 years
Future value creation apparently a function of building capacity: since market began valuing firms on asset multiples as
proxy for future revenue growth
15
the warm breeze - late 1990s
Resulting valuation metrics:
Wireless (POPs licensed, subscribers)
CLECs (PP&E, bldgs. connected)
IXCs (fibre miles built)
16
wireless penetration outlook
Canadian wireless penetration: 2006E
Prior expectation 40%
Revised - Sept ‘991 50-70%
1 September 1999 Clearnet Investor Forum
18
the warm breeze - late 1990s
Worldcom success fuels copycats:
high levels of capital investment
high margins
high growth
high share price
fuels growth by acquisition
set new benchmarks for strategies of competitors
19
Worldcom vs. AT&T – capex intensity1
Source: Company reports, Merrill Lynch
AT&T Worldcom
199919981995 1996 1997 20001 Ratio of capital expenditures to revenue
9.5%9.7%
29%
23%24%
15%
29%
15%
41%
14%15%
24%
20
Worldcom vs. AT&T – EBITDA margin
Source: Company reports, Merrill Lynch
AT&T Worldcom
199919981995 1996 1997 20001 Ratio of capital expenditures to revenue
18%
27%
33%32%
34%
25%
29%
22%
26%
24%
27%
32%
21
Worldcom – enterprise valueWorldcom Total Enterprise Value Analysis
(December 31, 1990 - December 31, 2001)
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
Dec
-90
Dec
-91
Dec
-92
Dec
-93
Dec
-94
Dec
-95
Dec
-96
Dec
-97
Dec
-98
Dec
-99
Dec
-00
Dec
-01
(US$M)
22
the warm breeze - late 1990’s
Result: phenomenal capital investment in telecom
“build it and they shall come” ideology became standard basis for telecom business plans
23
global telecom capital expenditures
Source: Merrill Lynch
20011999 2000 2002 2003E
$175
$145$154
$221$217(US$B)
24
the warm breeze – late 1990s
global telecom services - capital raised
Source: Securities Data Corporation, RBC Capital Markets
$0
$50
$100
$150
$200
$250
$300
$350
1995 1996 1997 1998 1999 2000
(US
$ B
illi
on
s)
Equity Debt
47% CAGR (%)47% CAGR
26
the global perfect storm North American technology meltdown
Relative Price PerformanceNASDAQ Composite Index v. NYSE Composite Index
(December 31, 1997 - June 6, 2003)
50
100
150
200
250
300
350
Dec
-97
Mar
-98
Jun-
98
Sep
-98
Dec
-98
Mar
-99
Jun-
99
Sep
-99
Dec
-99
Mar
-00
Jun-
00
Sep
-00
Dec
-00
Mar
-01
Jun-
01
Sep
-01
Dec
-01
Mar
-02
Jun-
02
Sep
-02
Dec
-02
Mar
-03
NASDAQ
S&P/TSX
NASDAQ
NYSE
27
(US$B) $185
$119
$94
2001 2002
access to capital markets dries up
Source: J.P. Morgan Securities
the global perfect storm North American equity issuance – total
2000
28
the global perfect storm North American equity issuance - telecom
18
1999
(US$B)
38
1998
telecom issuance peaks in 2000 then in free-fall
1014
8
1995 1996 1997Source: J.P. Morgan Securities
49
2000
16
10
20022001
29
120
100
60
186
141
1998 1999 2000 2001 2002
the global perfect storm global issuer public debt default analysis
Source: Moody’s Investors Services
number of defaults skyrocket
30
the global perfect storm global issuer public debt default analysis
Source: Moody’s Investors Services
200119991998 2000 2002
$107B
$30B$20B
$30B
$163BUS$270B of public debt defaults in 2001/02
31
the global perfect storm US CLEC1 value destruction
Source: J.P. Morgan Securities Inc.
1 Composite comprised of, Teligent, Winstar, PSInet, McLeod and Global Crossing. Global Crossing enterprise value is as of May-99
$103B
$4.5B
Total Enterprise Value, post-restructuring
Total Enterprise Value, Mar-00
US$98B destroyed
32
Accounting irregularities surface
Investor confidence shaken generally & Worldcom/ Qwest/Adelphia placed focus on telecom sector
US political reaction: passed Sarbanes-Oxley Act in 45 days
Investor flight to safety, any telecom not considered safe
the global perfect storm corporate malfeasance
33
Credit agencies didn’t see it coming investor backlash
reacted by raising the bar becoming significantly more conservative
Equity and debt market raised the bar: cash is King!
Capital markets closed to negative cash flow stories
the global perfect storm cash becomes King again
34
the global perfect storm global credit rating activity - telecom
45
200119991998 2000 2002
Source: Moody’s Investors Services
Downgrades
Upgrades
123 97121
783
611
58
173129
30 5631491312
1995 1996 1997
35
35
Capex Intensity Trend Analysis
2001 2002
US RBOCs 25% 18%
AT&T 13% 10%Sprint FON 31% 14%US Wireless 34% 26%
the global perfect storm capital spending ambitions scaled back
Sources: Company reports, Merrill Lynch
1 Ratio of capital expenditures to revenue2 Composite comprised of SBC Communications, Verizon, and BellSouth
Q1-03
11%
7%10%14%
2
36
“. . . 24 of the nation's 29 top telecommunications companies
that have not yet filed for bankruptcy are at risk of doing so in
coming months. Only a few companies - among them
Verizon, Cisco Systems, SBC and BellSouth - are relatively
free from the risk of toppling into insolvency . . .” - June 18,
2002
the global perfect storm telecom meltdown
38
Canada’s perfect storm
telecom underperforms TSX
1 Adjusted to include companies previously removed: Call-Net, Microcell, 360networks, GT Group Telecom, Microcell, and AT&T Canada
Relative Performance
S&P/TSX Composite & Telecom Services Sub-Index1
(December 31, 1997 - Present)
0
20
40
60
80
100
120
140
160
180
Dec
-97
Dec
-98
Dec
-99
Dec
-00
Dec
-01
Dec
-02
S&P/TSX Telcom Services Sub-Index (Adj.)
Telecom
TSX
39
Cdn alternate carrier revenue growth stagnates
1,505 1,5451,489
73
209
801
929
1,250
119
20012000 2002
Call-Net AT&T Canada
GT Group
($M)
1Includes only Q1 and Q2 before GT’s CCRA filing
1
40
Canadian alternate carrier debt value destruction
$13.6B
$4.7B
$2.6B
$1.6B
$2.0BMicrocell
balance sheet debt after restructuring
$1B
360networks
Call-Net
balance sheet debtbefore restructuring
AT&T Canada
$2.7B
GT
$500M
$350M360networks
Call-Net
$215M
Microcell
AT&T Canada
$0B
41
Capital no longer available for telcos with no prospect of cash flow
Liquidity crisis emerges in 2002
Similar outcome as per US:
restructurings
destruction of value
Outcome was not regulatory induced but rather inevitable consequence of global perfect storm
Canada’s perfect storm
value destruction emulates US experience
42
TELUS/Bell West non-ILECs
source of intense competition
$335M
$527M
2001 2002 2001 2002
$182M
$368M
TELUS East (Non-ILEC) Bell West
$58M$84M
20002000
43
Regulatory impacts
Contribution & rebanding decisions significantly reduce subsidies to ILECs for below-cost rural service
Announced in 2001, effective January 2002
Decisions significantly benefit non-incumbent long distance carriers
2002 price cap decision on local rates further hurt ILECs – also hurt CLECs
45
strategic imperatives 2000-2003
Provide integrated solutions
Build national capabilities
Partner, acquire & divest as necessary
Focus relentlessly on growth markets
Go to market as one team
Invest in internal capabilities
46
build national capabilities
TELUS national infrastructure – 2000
Add ML map - network before expansion
47
build national capabilities
TELUS’ national infrastructure - 2003
Add ML map - network after expansion
48
TELUS’ Assessment
Price CapContribution & Rebanding
regulatory tornado hits TELUS with little warning
($211M)
($57M) ($75M)
($268M)
2002
($211M)($343M)
2003
($75M)
49
TELUS’ perfect storm arrives TELUS Common Equity
(February 1, 2001 - July 26, 2002)
$5
$10
$15
$20
$25
$30
$35
$40
$45
Feb
-01
Mar
-01
Apr
-01
May
-01
Jun-
01
Jul-0
1
Jul-0
1
Aug
-01
Sep
-01
Oct
-01
Nov
-01
Dec
-01
Jan-
02
Feb
-02
Mar
-02
Apr
-02
May
-02
Jun-
02
Jul-0
2
May 31Initial reaction to CRTC price cap decision
May 5Annual General Meeting & Q1 results
Jul 25Moody's downgrade
Mar 21BCE earnings warning
Jun 25WorldCom fraud
~April 2001CRTC Contribution & Rebanding decision
Oct 25Dividend reduced to $0.15 from $0.35
~Aug-Nov 2001Enron collapse
50
TELUS recovery plan
Increased focus on cash flow generation reduced dividend by 57% offsetting cash impact of
contribution decision – Fall 2001
Operational Efficiency Plan commenced
focus on improved capital efficiency
continued successful execution by Mobility
51
March 2003Actual
2003E
7,300
6,600
Staff Reductions (net) Annual Cost Savings
2004E
$550M
$245M
OEP leads to ~29% reduction of wireline employee base
operational efficiency program (OEP)
52
invest where there is industry growth
(1.0)%Wireless
LD
Estimated 3-year industry revenue growth(CAGR% 2003-2006)
(3.8)%
6.9%
8.5%
Local
Data
Source: TELUS estimates for Canadian industry revenue growth
53
TELUS capex & capex intensity1
$1.5$1.7
$1.6$1.8
$2.6
24%
20%
29%28%
37%
$0.0
$0.5
$1.0
$1.5
$2.0
$2.5
$3.0
1999 2000 2001 2002 2003E
0%
5%
10%
15%
20%
25%
30%
35%
40%
1 Ratio of capital expenditures to revenue2 Includes $356 million for wireless spectrum
Capex in billions
2
54
how does TELUS Mobility measure up?
Sources: TELUS estimates. Cdn. Statistics - Company Reports; US Statistics - Company Reports and Morgan Stanley1 Projected capex as a % of forecast total revenue. 2 Projected EBITDA less projected Capex divided by projected total revenues
3 Projected wireless penetration gain divided by # of carriers in market. For TELUS, projected net adds divided by projected covered POPs
0.5%0.9%1.2%Penetration gain/carrier3
6 to 83 to 43 to 4No. of carriers in market
53%41%12%Mkt penetration/cov. POPs
9.2%5.3%11%(EBITDA – Capex) / tot. rev2
21%18%20%Capex intensity1
15%16%29%Annual EBITDA growth rate
32%26%34%EBITDA / network rev.
US Avg 2003
Cdn Avg 2003
TM 2003 guidance
TELUS Mobility is a premium wireless provider operating in rational Cdn wireless industry
55
wireless penetration outlook
Canadian wireless penetration: 2006E
Prior expectation 40%
Revised - Sept ‘99 50-70%
Current expectation approx. 50%
56
brightest future ever for Cdn. wireless industry
Rational industry structure supports competition
Stable revenue per subscriber
Among lowest churn rates in the world
Producing positive free cash flow for the first time since inception in 1985
Financial prospects very bright for those with good strategies, well-executed
57
TELUS free cash flow1
2001 2002
2003E
1 EBITDA less capex, cash interest, cash taxes, cash dividends; excludes restructuring & workforce reduction costs
$(1.35)B
$(26)M
$500 to 600M
58
TELUS recovery plan
Increased focus on cash flow generation reduced dividend by 57% offsetting cash impact of
contribution decision – Fall 2001
Operational Efficiency Program commenced
focus on improved capital efficiency
continued successful execution by Mobility
Enhanced public disclosure – Summer 2002 bank covenants disclosed
increased Investor Relations communication
issued 2004 cash flow guidance early
59
TELUS corporate governance
Took comprehensive action in 2002
Supports direction in US of Sarbanes-Oxley/SEC
Supports Canada’s proposed National Policy on disclosure & Ontario’s Bill 198
60
Enhancements include:
Required
Not required
CEO & CFO certification of Financial Statements & MD&A
Disclosure controls & procedures Enhance MD&A Ethics policy update & disclose Whistle blower hotline Improve risk management process External auditor independence
TELUS corporate governance
response to concerns
61
TELUS recovery plan
Increased focus on cash flow generation reduced dividend by 57% – Fall 2001 - offsetting cash impact
of contribution & rebanding decision
Operational Efficiency Plan commenced
focus on improved capital efficiency
continued successful execution by Mobility
Enhanced public disclosure – Summer 2002 bank covenants disclosed
increased Investor Relations communication
issued 2004 cash flow guidance early
Debt buyback / equity issue – Aug/Sept 2002
Reduce leverage
62
strategy & execution paying offTELUS Bond Performance
$40
$60
$80
$100
$120
Jul-0
2
Aug
-02
Sep
-02
Oct
-02
Nov
-02
Dec
-02
Jan-
03
Feb
-03
Mar
-03
Apr
-03
May
-03
C$ 7.5% 2006
US$ 7.5% 2007
US$ 8.0% 2011Jul 29
Q2 results & increased disclosure
Nov 4Q3 results
Sep 12Equity offering & debt buyback
Dec 162003 targets release
Apr 16Moody's outlook upgrade to stable
Feb 14Q4 results
Apr 30Annual General Meeting &
Q1 Results
May 29Fitch outlook upgrade to stable
63
2003 outlook
leading North American telecom performance
9.2%
5.3% 5.0%
(0.6%)(2.0%)
(4.5%)
(21.2%)
(13.0%)
(6.3%)
TELUS MTS
Sprint
BCE
SBCVerizon AT&TAliantBell
South
Projected EBITDA Growth Rates – 2003E
Note: TELUS data based on 2002 actual results & average of 2003 targetsOther 2003 estimates provided by TD Securities, based on analysts estimates
64
1.5%
BellSouth
Projected EBITDA-Capex Growth Rates – 2003E
11.5% 8.5% 7.0%
18.4%
(19.9%)
(4.6%)(0.6%)
52.3%
TELUS MTS SprintBCE
SBCVerizon AT&T
Aliant
Note: TELUS data based on 2002 actual results & average of 2003 targetsOther 2003 estimates provided by TD Securities, based on analysts estimates
2003 outlook
leading North American telecom performance
65
strategy & execution paying off - equity
TELUS Equity Performance
$5
$10
$15
$20
$25
Jul-
02
Au
g-0
2
Se
p-0
2
Oct
-02
No
v-0
2
De
c-0
2
Jan
-03
Fe
b-0
3
Ma
r-0
3
Ap
r-0
3
Ma
y-0
3
Jul 29Q2 results & increased disclosure
Nov 4Q3 results
Sep 12Equity offering & debt buyback
Dec 162003 targets release Feb 14
Q4 release
Apr 30Annual General
Meeting & Q1 results
67
lessons learned
Customers & investors should determine telecom winners and losers, not regulator
Do not ask regulators to subsidize poor strategies, poorly executed
CLEC/alternate carrier failures in Canada consistent with US experience, not due to CRTC
Debt-free ‘fallen angels’ source of rejuvenated competition
Bell & TELUS geographic expansions are source of increasingly intense competitive rivalry
68
lessons learned TELUS has incurred ~$350M of reduced operating profit due to
price cap and contribution/rebanding regulatory decisions
Regulatory decisions should ideally be consistent, transparent and sensitive to capital market considerations
Unlike US, Canada has evolved to correct wireless industry structure
TELUS Mobility is producing best-in-class results and we are now experiencing the brightest future ever for Cdn. wireless industry despite moderating growth
TELUS experience in past year shows that good telecom strategy consistently well-executed will be rewarded despite regulatory and other external adversity