The 3 ‘I’s for a successful omni-channel retail business

Why is Omni-channel necessary?

To enhance customer experience

Why Omni-channel is necessary?

To overcome regional boundaries

Why is Omni-channel necessary?

Why is Omni-channel necessary?

To boost sales through new income streams

3 i’s for Successful Omni-channel Retailing

Information – Seamless flow of data and information across all channels available for all stakeholders

Important factors for Omni-channel Retailing

Infrastructure – Having the right systems and technologies to manage processes and operations seamlessly and improve productivity

Important factors for Omni-channel Retailing

Intelligence – Ability to monitor performance and take necessary actions to improve ROI

Every year, 50,000 retail associates use ETP to serve 150,000,000 consumers, selling

USD 5,000,000,000 of merchandise. More than 300 brands in over 20 countries,

across 10 time-zones, in 200 cities, at 25,000+ stores, in 5 languages run on ETP.

Australia, Bahrain, China, Egypt, Hong Kong & Macau, India, Indonesia, Iraq, Jordan, Kingdom of Saudi Arabia, Kuwait, Malaysia, Oman, Qatar, Singapore, Thailand, The Philippines, Tunisia, U.A.E., Uzbekistan, Vietnam and Yemen

www.etpgroup.com