All about presentationsDesign to Delivery

All you need to have for the next Promotion!

CHANDANA KUMARA POTHOTUWA

Presentation Mastery

Art of writingLetters, E-mails, Notes, Memos

Trainer / Lecturer(MBA, PGD Dip, Adv Dip, ACB, ALB)

www.linkedin.com/in/Chandana-Kumara

Writing Mastery

Art of Public SpeakingPrepare and Deliver any Speech

Speaking Mastery

COMPANYNAME

Professionals

hello@ispeakenglish.lk

www.ispeakenglish.lk

(+94) 714 286 141

The art of Business Communication for

The art of Business Communication Program Summary

Introduction

Unit 1

Unit 2

Unit 3

Unit 4

Final Assignment

LKR 22,500/=

Program Overview and Introduction - 2 hrs

Email (To: to SEND) - 8 hrs

Presentations (Design to Delivery) - 8 hrs

Writing (Business Writing Techniques) - 8 hrs

Public Speaking (Script to Delivery) - 10 hrs

Group Presentation - 4 hrs

iSpeakEnglish.lk

ObjectiveThis program has been designed for emerging professionals to enhance their business communication skills at the work place.

Course Duration40 Hours | 10 Sessions | Week Days & Weekends sessions available

Course Fee*

Notes:*All Inclusive - Registration Fee, Refreshments, Hand-outsInstallment plan available10% Discount for group registration (minimum 5)Maximum 20 Participants per Batch

The art of Business Communication Program Overview - Part I

Introduction & Awareness (2 hr)

WelcomeIcebreaker ActivitiesCourse OverviewPayment PlanAssignment & Other Activities

Unit 1

Email Mastery (8 hrs)

Unit 2

Presentation Mastery (8 hrs)

Email - Part I (3 hr) Create Email ID Organize Email Account Add Filters Update Contacts Add Professional Signature Desktop vs Mobile Email Auto Reply Options Email Etiquette Do’s & Don'ts Best Practices

Email - Part II (4 hrs) Draft your first E-mail Draft / Read / Re-draft / Re-read (Practical Sessions) Standard/Common E-mail templates Writing tips for day-to-day communication

Presentation - Part I (4 hrs) Design Professional Presentations Do’s & Don’ts Best Practices Text vs Infographic Design your own Presentation (Good to Great)

Presentation - Part II (4 hrs) Delivery Techniques How to Prepare How to manage difficult audience How to manage your nervousness Practice Delivery

iSpeakEnglish.lk

The art of Business Communication Program Overview - Part II

Unit 3

Writing Mastery (8 hrs)

Unit 4

Public Speaking Mastery (8 hrs)

Writing - Part I (4 hrs) Best practices to write business/professional letters Write request letters Respond to request letters Write complaint letters Respond to complaint letters Writing - Part II (2 hrs) Acknowledge and Respond to customer escalations Escalation Management Techniques

Writing - Part III (2 hrs) Memos / Notes Meeting Minutes Note taking techniques

Public Speaking - Part I_Prepare your speech (4 hrs) How to organize your speech Get to the point How to say it

Public Speaking - Part II_Practice your speech (4 hrs) Welcome Speech Vote-of-thanks Farewell speeches Deliver Impromptu speeches

Public Speaking - Part III_Let your body speak (2 hrs) Nonverbal communication

iSpeakEnglish.lk

Final Assignment (4 hrs) Group Presentation - 15 min each (2 hrs)