the art of getting **it done - project...
TRANSCRIPT
Advanced Project Management Series
The Art of Getting **It Done
© 2014 Core Performance Concepts Inc.
Things to Know…
© 2014 Core Performance Concepts Inc.
Moderator
Kara Ireland
Project Insight
Marketing
www.projectinsight.net
© 2014 Core Performance Concepts Inc.
Presenter
Diane C. Buckley-Altwies, MBA, PMP
CEO, Core Performance Concepts Inc.
Training in project management,
PMP® and CAPM® certification, leadership,
business analysis, agile and six sigma
www.coreperformanceconcepts.com
Presenter
Janice Y. Preston, MBA, CPA, PMP
COO, Core Performance Concepts Inc.
Training & consulting in project management,
PMP® and CAPM® certification, leadership,
business analysis, agile, and six sigma
www.coreperformanceconcepts.com
© 2014 Core Performance Concepts Inc.
Goals of the Advanced Series
Expand your knowledge of more complex tools
and techniques
Build leadership skills to manage people more
effectively
Identify practical ways to begin using advanced
techniques
Explore other methodologies or techniques that
enhance project management competency
© 2014 Core Performance Concepts Inc.
Poll: Getting Things Done
Where does your organization see the biggest
problem in project delivery?
� Delivering within the budget
� Delivering all the deliverables
� Delivering according to the original
schedule
� Delivering to the customer’s satisfaction
© 2014 Core Performance Concepts Inc.
Objectives of the Webinar
At the end of this webinar, you will be able to:
� Learn the reasons that ending a project is
harder than starting a project
� Gain successful sign-off by customers on
project completion
� Identify techniques for effectively closing
projects
© 2014 Core Performance Concepts Inc.
Why Is It Hard to Close Projects?
Fun to start projects
Distractions
Budget
Small items appear small
© 2014 Core Performance Concepts Inc.
It’s Fun to Start Projects!
Fun to start projects
© 2014 Core Performance Concepts Inc.
Distractions
Distractions
© 2014 Core Performance Concepts Inc.
Budget
No more budget
© 2014 Core Performance Concepts Inc.
Small Items are Small, Right?
Perception of larger
activities are the most
important thing
© 2014 Core Performance Concepts Inc.
Question for You
What challenges have you
experienced in closing
projects?
© 2014 Core Performance Concepts Inc.
Gain Successful Sign-off
Customer happiness
Extra energy needed
© 2014 Core Performance Concepts Inc.
Build the Relationship
Meet with client regularly to confirm
what is remaining to complete to close
project
Build rapport and trust during the entire
project
© 2014 Core Performance Concepts Inc.
Other Approaches
Identify closure “risks” weeks before final sign-off
Start lobbying for “focus” within need areas
Departments critical to “finish”
Customer input
Gain agreement to prioritize final needs
Work with client to ensure final needs are not “wish” items.
© 2014 Core Performance Concepts Inc.
Question for You
What other approaches do
you use to facilitate sign-off in
your organization?
© 2014 Core Performance Concepts Inc.
Techniques for Effectively Closing Projects
Documentation,
documentation,
documentation
Diligence on closing minor
items
© 2014 Core Performance Concepts Inc.
Project Closure Document
http://www.coreperformanceconcepts.com/resources/
© 2014 Core Performance Concepts Inc.
Diligence on Closing Last Items
Dedicate your time to staying on task with small
remaining to dos.
Negotiate resources(s) to be dedicated to wrap up any
open items – Plan for it
Transition to operations training – the more
comfortable your client is with the support team the
easier it is to close the project even if there are a few
open items.
© 2014 Core Performance Concepts Inc.
Question for You
Any other ideas?
© 2014 Core Performance Concepts Inc.
Review
Why is ending a project is harder than starting a
project?
How can you gain successful sign-off by
customers on project completion?
What are some techniques for effectively closing
projects?
Questions & Answers ???
© 2014 Core Performance Concepts Inc.
Next Steps
Follow Core Performance Concepts on
Linkedin and Twitter @cpcperformance
Keep Learning
Audio series starting this fall on the
10 Differentiating Skills
for project managers and project team
members.
© 2014 Core Performance Concepts Inc.
Compare Yourself to Your Peers
Want to know how you measure up to
others in project management?
� Use the link distributed to all participants on
Monday following the session to answer 10
questions about today’s topic.
� Receive a summary of responses so that you
can compare yourself to your peers.
© 2014 Core Performance Concepts Inc.
2014 Advanced Webinar Series
The 4th Wednesday of Every Month
� 8:00 am Pacific Time
Topics
� Sept – Transforming Resistance into Support (NEW!)
� Oct – Cultural Diversity Skills for PMs (NEW!)
� Nov – Developing Risk Response Strategies
� Dec – no webinar; enjoy the holidays!
© 2014 Core Performance Concepts Inc.
Register Ahead of Time
Go to www.projectinsight.net
2 ways to register:
� Training & Support
� Project Insight Calendar
© 2014 Core Performance Concepts Inc.
Earn PDUs
You will automatically receive your PDUs certificate via email after the webinar
For further questions: [email protected]
Earn 1 PDU for each webinar session attended
To register your PDUs go to www.pmi.org and login as a member of PMI to record
continuing education
Select Category B – Continuing Education
� Input start and end dates
� Hours completed: 1
� Provider name: Core Performance Concepts Inc.
� Phone number: 949-859-7004
� URL: www.coreperformanceconcepts.com
� Email address: [email protected]
© 2014 Core Performance Concepts Inc.
Join us!
Follow us
Twitter @projectinsight
Like us
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© 2014 Core Performance Concepts Inc.
Learn more…
Schedule a customized demo
today!
� +1 (949) 476-6499 x3
Request info
� www.projectinsight.net
Core Performance Concepts Project Insight
Contact us
� +1 (800) 655-0733
Request info:
www.coreperformanceconcepts.com
© 2014 Core Performance Concepts Inc.
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