the art of managing people

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Managing, supervising, being a leader is Managing, supervising, being a leader is Managing, supervising, being a leader is Managing, supervising, being a leader is

the hardest job in the world!the hardest job in the world!the hardest job in the world!the hardest job in the world!


Imagine what it's like Imagine what it's like Imagine what it's like Imagine what it's like

to drive a carto drive a carto drive a carto drive a car…………

…………You turn the key You turn the key You turn the key You turn the key

to start the engineto start the engineto start the engineto start the engine…………

…………select drive or the gear select drive or the gear select drive or the gear select drive or the gear

you want and press the you want and press the you want and press the you want and press the

gas pedal. gas pedal. gas pedal. gas pedal.


The car then moves off and if you want to turn The car then moves off and if you want to turn The car then moves off and if you want to turn The car then moves off and if you want to turn

you rotate the steering wheel to the right or left you rotate the steering wheel to the right or left you rotate the steering wheel to the right or left you rotate the steering wheel to the right or left

and to stop, you press the brake pedal. and to stop, you press the brake pedal. and to stop, you press the brake pedal. and to stop, you press the brake pedal.

All this was quite difficult when you first All this was quite difficult when you first All this was quite difficult when you first All this was quite difficult when you first

learned to drive but its easy now.learned to drive but its easy now.learned to drive but its easy now.learned to drive but its easy now.


If I asked you to drive my car, you might take If I asked you to drive my car, you might take If I asked you to drive my car, you might take If I asked you to drive my car, you might take

a short while to get used to ita short while to get used to ita short while to get used to ita short while to get used to it…………

…………but you'd immediately be able to drive down to but you'd immediately be able to drive down to but you'd immediately be able to drive down to but you'd immediately be able to drive down to

the supermarket and get me some food.the supermarket and get me some food.the supermarket and get me some food.the supermarket and get me some food.


However, if I was to tell you that my car was different from However, if I was to tell you that my car was different from However, if I was to tell you that my car was different from However, if I was to tell you that my car was different from

any other you'd driven then I'm sure you'd have a problem any other you'd driven then I'm sure you'd have a problem any other you'd driven then I'm sure you'd have a problem any other you'd driven then I'm sure you'd have a problem ----


"You don't start it with a key there's a little switch "You don't start it with a key there's a little switch "You don't start it with a key there's a little switch "You don't start it with a key there's a little switch

somewhere. When you engage forward gear it might go somewhere. When you engage forward gear it might go somewhere. When you engage forward gear it might go somewhere. When you engage forward gear it might go

backward and if you turn the wheel left it might go backward and if you turn the wheel left it might go backward and if you turn the wheel left it might go backward and if you turn the wheel left it might go

right but sometimes it goes left. right but sometimes it goes left. right but sometimes it goes left. right but sometimes it goes left.


And the gas peddle is what stops it and the brake pedal makes And the gas peddle is what stops it and the brake pedal makes And the gas peddle is what stops it and the brake pedal makes And the gas peddle is what stops it and the brake pedal makes

it go faster but not every day. You'll get used to it in time; Iit go faster but not every day. You'll get used to it in time; Iit go faster but not every day. You'll get used to it in time; Iit go faster but not every day. You'll get used to it in time; I've 've 've 've

lived with it for years".lived with it for years".lived with it for years".lived with it for years".


Managing people is pretty much like this, Managing people is pretty much like this, Managing people is pretty much like this, Managing people is pretty much like this, every model is every model is every model is every model is

differentdifferentdifferentdifferent and you need and you need and you need and you need different skills to "drive" each onedifferent skills to "drive" each onedifferent skills to "drive" each onedifferent skills to "drive" each one. . . .


Just because pressing the gas pedal on one model makes it go Just because pressing the gas pedal on one model makes it go Just because pressing the gas pedal on one model makes it go Just because pressing the gas pedal on one model makes it go

forward, doesn't mean to say that the next one will be the forward, doesn't mean to say that the next one will be the forward, doesn't mean to say that the next one will be the forward, doesn't mean to say that the next one will be the

same; it might, but it might not.same; it might, but it might not.same; it might, but it might not.same; it might, but it might not.


The problem arises because The problem arises because The problem arises because The problem arises because we "learn" on certain modelswe "learn" on certain modelswe "learn" on certain modelswe "learn" on certain models and and and and

then find to our annoyance that the others are different. then find to our annoyance that the others are different. then find to our annoyance that the others are different. then find to our annoyance that the others are different.

"Why can't they all be the same?" we scream in frustration."Why can't they all be the same?" we scream in frustration."Why can't they all be the same?" we scream in frustration."Why can't they all be the same?" we scream in frustration.


Human are the most complex and complicated beingsHuman are the most complex and complicated beingsHuman are the most complex and complicated beingsHuman are the most complex and complicated beings you'll you'll you'll you'll

ever have to deal with. ever have to deal with. ever have to deal with. ever have to deal with.

Many of them have similarities but every one of them in this Many of them have similarities but every one of them in this Many of them have similarities but every one of them in this Many of them have similarities but every one of them in this

world is different and they all work in a slightly world is different and they all work in a slightly world is different and they all work in a slightly world is different and they all work in a slightly

different way.different way.different way.different way.


Your job as a leader is to get these complex humans working as Your job as a leader is to get these complex humans working as Your job as a leader is to get these complex humans working as Your job as a leader is to get these complex humans working as

efficiently as possible, there's no one around to show you what efficiently as possible, there's no one around to show you what efficiently as possible, there's no one around to show you what efficiently as possible, there's no one around to show you what

to do and there's no instruction manual.to do and there's no instruction manual.to do and there's no instruction manual.to do and there's no instruction manual.


To understand each person from a holistic point of view and to To understand each person from a holistic point of view and to To understand each person from a holistic point of view and to To understand each person from a holistic point of view and to

know how to know how to know how to know how to manage people skillsmanage people skillsmanage people skillsmanage people skills, it is essential , it is essential , it is essential , it is essential recognize recognize recognize recognize

people potentialpeople potentialpeople potentialpeople potential and optimize on those. and optimize on those. and optimize on those. and optimize on those.

It will enable people to reach effectiveness and improve It will enable people to reach effectiveness and improve It will enable people to reach effectiveness and improve It will enable people to reach effectiveness and improve

performance.performance.performance.performance.


Let scientific tools help you understand how to Let scientific tools help you understand how to Let scientific tools help you understand how to Let scientific tools help you understand how to manage people manage people manage people manage people

and performance to maximize results.and performance to maximize results.and performance to maximize results.and performance to maximize results.

Come learn to Come learn to Come learn to Come learn to solve the puzzle of solve the puzzle of solve the puzzle of solve the puzzle of

Human Human Human Human BehaviourBehaviourBehaviourBehaviour....

Based on an Article by Alan Fairweather


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the art of managing people

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