•Who are we?•What we do?•How do we do it?

Construction Clients’ Group

Construction Clients’ Group

It’s a complicated business, “We’ve all been there”

Construction Clients’ Group

• The industry’s only dedicated client body

• Representing private and public sector clients

• We exist to realise best value for clients by demonstrating strong leadership

• Leadership that enables and encourages the supply side to perform at their full potential

• Promotes best practice and industry improvement

• Provides a collective client voice with government, stakeholders and the supply side.

• Sitting at the heart of Constructing Excellence – the Movement dedicated to supporting and promoting best practice in construction

“So how can we help” ????

80 national members9 regional Centres35 best practice Clubs

Construction Clients’ Group

Deputy Chairman - Simon Diggle, Highways Agency - Clive Johnson, Land Securities

Chairman - Robert Knight, igloo regeneration

CEO - Gren Tipper, Construction Clients’ Group

Construction Clients’ Group

Board and sub-group representation include:

Land Security

Heathrow Airport

Highways Agency

Igloo Regeneration

Crossrail

Health Service – (Procure 21)

Environment Agency

Royal MailYorkshire WaterBritish Property FederationSandwell MBC ScapeMagnoxLondon Underground

Construction Clients’ Group

The wider membership includes:

• BAE Systems• Bath and North East Somerset

council• BBC• Birmingham City Council• East Riding of Yorkshire Council• EDF Energy • London Borough of Lambeth• Manchester City Council

• Nationwide Building Society• Northumbrian Water • Rochdale Borough wide Housing• Royal Mail Group • Westfield Group Worthing Homes • Yorkshire Water Services• Transport for London

UK construction improvement can be charted by a number of key reports

1994......1998.........2006….....2010…..2013

What the customer really needs

Source: Royal Academy of Engineering

200

Business Costs

51Construction

Operation and Maintenance

Process Push

User Pull

250 – 2,500 ?Design 0.1

Organisational Value

Representation

Construction Clients’ Group

CCG key work streams 2013/14

Strengthening client leadership and influence through:

• Formulating a client umbrella group from existing client bodies “one client voice leading and enabling better performance from the industry”

• Promotion of the Client Commitments

• Promoting Whole Life Value as a business imperative

• Representation at the Construction Leadership Council and Delivery Group supporting Construction 2025

• Promoting health in construction

Construction Clients’ Group

CCG key work streams 2013/14

Strengthening client leadership and influence through:

Leading the client work stream of the CDM 2007 review

Equipping clients to be able to specify BIM to best advantage

Benchmarking where clients feel there is best business advantage

Membership of and influencing the Strategic Forum for Construction

Representation and influencing all ConIAC working groups

Construction Clients’ Group

Other areas where the CCG play an active role

to promote best practice:

Construction Skills Certification scheme

Constructing better Health

Considerate Constructors Scheme

Chartered Building Companies and Chartered Building Consultancies (CBC)

Introducing the Clients’ Commitments

Client Leadership – the most successful projects:

• Have fully engaged “informed” clients• Have clear financial objectives, programme

and definition of success• Lead by example• Understands value and importance of

whole life value in the decision making process

• Engage competent people• Create an environment where all can work

efficiently

Client Commitments

Procurement and Integration – focus on:

• Transparent decision making• Selection on best value not lowest

cost – Whole life value is evaluated• Integrated and collaborative working

principles• Using fair payment policies• Use risk management principles and

processes• Non-confrontational mechanisms to

manage out disputes • Fair employment practices

Client Commitments

Health and Safety – getting involved in ensuring:

• All projects have a risk register inclusive of health and safety key risks

• Your projects aspire to being incident and injury free

• Occupational health support is available to anyone who works on site

• All professional and site staff are Construction Skills Certification Scheme (CSCS) or equivalent registered

• Promote membership Constructing Better Health (CBH) or equivalent

Client Commitments

Design Quality – demanding more:

• The client will produce a clear brief before design commences and include as appropriate:

• Performance criteria• Standardisation• Prefabrication• off-site manufacture• Adopting modern logistics principles

• Designers will be selected according to ability and quality

• The design must meet both the client’s and users’ needs

• Ensure that whole-life value is delivered

  

Client Commitments

Sustainability - strong client leadership and pro-active involvement:

• Addresses environmental, social, economic and wellbeing aspects of projects

• Addresses resource use, waste minimization, low- carbon performance

• Employment, training and local community engagement• Enhances, creates and protects the local natural

environment• Enhances the environment of the local community• Financially stable and technically competent supply

chains• The creation of healthier buildings, neighborhoods and

stronger communities• Helps clients formulate and demonstrate corporate social

responsibility

Client Commitments

Commitment to people – fits with client’s corporate social responsibility agenda

Using supply chain partners that value their people leads to a more productive and engaged workforce, facilitates recruitment and retention whilst engaging the local community positively in construction projects. Commitment to People includes:• Local community involvement• Training and development• Equal opportunities• Project specific agreements• Considerate sites• Adopting collaborative behaviors

Client Commitments

• Our focus is to grow the reach and influence of CCG

• Enable clients to obtain best value from investment in the built environment

• Support Construction 2025 by promoting best practice and supporting occasional clients specifically:

Whole Life ValueIntelligent application of BIMClient leadershipFocus on health

Looking ahead

If you like what you see, join us and be part of shaping the future!

Contact:

Gren Tipper 07831 387293 gren.tipper@constructingexcellence.org.uk

Or

Deborah Hynes 0845 605 5556 deborah.hynes@constructingexcellence.org.uk

Join us