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Business Book Summaries® July 20, 2013 • Copyright © 2013 EBSCO Publishing Inc. • www.ebscohost.com • All Rights Reserved

July 20, 2013

Flat ArmyCreating a Connected and Engaged Organization

Dan Pontefract

©2013 by Dan PontefractAdapted by permission of Jossey-Bass, A Wiley ImprintISBN: 978-1-118-52979-9

Key Concepts• Employees are generally disengaged from the

work they do and the organizations for which they do it. Work disengagement springs from the tradi-tional hierarchical style of management that views workers as the “brawn” to managements “brains.”

• The historical roots of employee disengagement stem from the British charter companies of the 16th century, the European armies of the 18th century, and the Scientific Management ideas that shaped American companies in the late 19th century.

• “Connected leaders” break down traditional hi-erarchy in favor of a flat organizational structure. They treat employees as complete human beings and connections are encouraged across all levels and work areas.

• The connected leader trusts their employees, in-volves and empowers them, empathizes with them, and helps them develop their careers. A key aspect of all of these traits is consistent and open communications with all team members.

• The traits of the connected leader begin as behav-iors that they must practice and exercise daily un-til they are habit. Eventually, the connected leader moves beyond merely practicing these attributes to truly living them.

• Participative leadership requires continual, au-thentic, and reciprocal interactions with team members and the leader’s wider internal and ex-ternal network. Education is a key component of the Participative Leader Framework and must be practiced consciously and formally.

• The “Action Model” for the collaborative, or con-nected-participative, leader begins with connect-ing to all stakeholders and weighing their input. Next, the model calls for the leader to communicate a plan of action to all stakeholders, and then be-come immersed in executing that plan. The leader confirms with stakeholders that they are satisfied with the result and then congratulates all involved by focusing on the behaviors they brought to the project to make it successful.Coming Soon

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Home Index Link History See Also MoreBack

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any diameter (ACC/AHA Class I-C)

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Treatment.

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to reduce mortality 5 years but might

AAA < 5 cm in men or < 4.5 cm in women

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Comprehensive overview of key conceptsSuggestions for related reading Table of Contents of the bookEstimated reading time for the bookDetails on key features in the bookQuick link to purchase the book