the bi survey 18 - sap virtual agency · qlikview qlik sense dundas phocas sap analytics cloud
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The BI Survey 18The world's largest survey of BI software users
This product is a specially producedsummary of the headline results for
SAP Analytics Cloud
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 2 BI SURVEY 18THE
top-rankingsand
leadingpositions
in 5 di�erentpeer groups.
23
44
KPI results
* Based on the aggregate of“Definitely“ and “Probably“.
96%
of surveyed userswould recommend*SAP Analytics Cloud.
RecommendationRecommended
* Compared to 15% for the averageBI tool.
Innovation
52%
of surveyed users choseSAP Analytics Cloudbecause of the highinnovative capacityof the vendor.*
* Compared to 6% for the averageBI tool.
Deyployment
29%
of surveyed userschose SAP AnalyticsCloud because of itsdeployment option.*
Price-performance
87%
of surveyed users rateSAP Analytics Cloud‘sprice-performance ratioas good or excellent.
Understanding
94%
of surveyed users ratethe ability of SAP tounderstand theirorganization‘s needsas good or very good.
SAP Analytics Cloud in
The BI Survey 18 SAP Analytics Cloud Highlights Dashboard
©2018 BARC - Business Application Research Center, a CXP Group Company SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 3 BI SURVEY 18THE
Top-ranked in
Project successBusiness valueVendor support
Customer satisfactionSales experience
Customer experienceCloud BI
Visual design standardsLocation intelligence
Innovation
Leader in
Business benefitsProject lengthPrice-to-value
RecommendationImplementer support
Self-serviceFlexibility
Data volumeQuery performance
Mobile BI
SAP Analytics Cloud in 3
Peer Group
Large international BI vendors
1.
BI SURVEY 18THE
Top-ranked in
Data volume
Cloud BI
Visual design standards
Innovation
Leader in
Project success
Business value
Vendor support
Self-service
Flexibility
Query performance
Customer experience
Mobile BI
Location intelligence
Top-ranked in
Data volume
Cloud BI
Mobile BI
Visual analysis
Innovation
Leader in
Business benefits
Project success
Project length
Business value
Price-to-value
Recommendation
Vendor support
Self-service
Query performance
Customer experience
Visual design standards
Location intelligence
The BI Survey 18 SAP Analytics Cloud Highlights
SAP Analytics Cloud (SAC) is SAP’s youngest BI and planning solution and follows the trend of integrating BI with performance management in one unified solution. This combination of planning and data with actual numbers gives customers immediate analysis and reporting capabilities to perform efficient performance management and business intelligence. The software was designed with business users in mind. It is often used for self-service tasks: SAC leads four of its peer groups in the ‘Self-service’ KPI. Its capabilities seem to provide high business value to SAC customers, who rate it highly and feel it delivers reasonable value for money.
Peer Group
Integrated performance management products
1.
Peer Group
Data discovery-focused products
1.
Summary
©2018 BARC - Business Application Research Center, a CXP Group Company SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 4 BI SURVEY 18THE
Top-ranked in
Data volume
Cloud BI
Visual design standards
. . . . . . . . . . .
Leader in
Project success
Project length
Business value
Self-service
Query performance
Mobile BI
Location intelligence
Innovation
Top-ranked in
Cloud BI
. . . . . . . . . . .
Leader in
Data volume
Query performance
Mobile BI
Visual design standards
Innovation
SAP Analytics Cloud in 4
The BI Survey 18 SAP Analytics Cloud Highlights
Peer Group
Dashboarding-focused products
1.
Peer Group
Self-service reporting- focused products
1.
BI SURVEY 18THE
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 5 BI SURVEY 18THE
The BI Survey 18 BI User Review Matrix - Peer group: Large international BI vendors
Business Value
Cust
omer
Exp
erie
nce
Number of Reviews: 49
SAP Analytics Cloud
Number of Reviews: 42
Infor
Number of Reviews: 194Number of Reviews: 69Number of Reviews: 199Number of Reviews: 171Number of Reviews: 95Number of Reviews: 200Number of Reviews: 61Number of Reviews: 42Number of Reviews: 92Number of Reviews: 49Number of Reviews: 116Number of Reviews: 32Number of Reviews: 42
MS Excel
MS SSRS
SAP BO BI
MS Power BITableau
QlikView
Qlik Sense
SAS Enterprise BIIBM Cog Analytics
IBM Plan. Analytics
MicroStrategy
Oracle BI
Information Builders
©BARC The BI Survey 18
Highest Customer Satisfaction
Lowest Customer Satisfaction
Highest Competitiveness
Lowest Competitiveness
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 6 BI SURVEY 18THE
The BI Survey 18 BI User Review Matrix - Peer group: Integrated performance management products
Business Value
Cust
omer
Exp
erie
nce
Number of Reviews: 49
SAP Analytics Cloud
Number of Reviews: 67Number of Reviews: 60Number of Reviews: 68Number of Reviews: 49Number of Reviews: 71Number of Reviews: 76Number of Reviews: 42Number of Reviews: 38Number of Reviews: 47Number of Reviews: 49
CALUMO
cubus
Longview Analytics
IBM Plan. AnalyticsBissantz
CubewareInfor
Unit4 prevero
Jedox
BOARD
©BARC The BI Survey 18
Highest Customer Satisfaction
Lowest Customer Satisfaction
Highest Competitiveness
Lowest Competitiveness
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 7 BI SURVEY 18THE
The BI Survey 18 BI User Review Matrix - Peer group: Data discovery-focused products
Business Value
Cust
omer
Exp
erie
nce
Number of Reviews: 171Number of Reviews: 39Number of Reviews: 95Number of Reviews: 200Number of Reviews: 61Number of Reviews: 30Number of Reviews: 32Number of Reviews: 49Number of Reviews: 30Number of Reviews: 39
MS Power BI
Carriots Analytics
Tableau
QlikView
Qlik Sense
Dundas
Phocas
SAP Analytics Cloud
Yellowfin
Sisense
©BARC The BI Survey 18
Highest Customer Satisfaction
Lowest Customer Satisfaction
Highest Competitiveness
Lowest Competitiveness
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 8
The BI Survey 18 SAP Analytics Cloud top ranks
Peer GroupLarge international BI vendors
Top-rankedin
10categories
10categories
Leaderin
Top-rankedin
Peer GroupLarge international BI vendors
Innovation
Top-rankedin
Peer GroupLarge international BI vendors
Visual designstandards
Top-rankedin
Peer GroupLarge international BI vendors
Cloud BI
Top-rankedin
Peer GroupLarge international BI vendors
Projectsuccess
Top-rankedin
Cloud BIPeer Group
Integrated performancemanagement products
Top-rankedin
Peer GroupLarge international BI vendors
Businessvalue
Top-rankedin
Peer GroupLarge international BI vendors
Locationintelligence
Peer Group Integrated performance management products
Top-rankedin
5categories
12categories
Leaderin
Top-rankedin
Peer GroupLarge international BI vendors
Customerexperience
Top-rankedin
Peer GroupLarge international BI vendors
Salesexperience
Top-rankedin
Datavolume
Peer GroupIntegrated performancemanagement products
Top-rankedin
Peer GroupLarge international BI vendors
Customersatisfaction
Top-rankedin
Peer GroupLarge international BI vendors
Vendorsupport
Top-rankedin
InnovationPeer Group
Integrated performancemanagement products
BI SURVEY 18THE
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 9
The BI Survey 18 SAP Analytics Cloud top ranks
Top-rankedin
Mobile BIPeer Group
Integrated performancemanagement products
Top-rankedin
Peer GroupData discovery-focused products
Innovation
Top-rankedin
Peer GroupDashboarding-focused products
Visual designstandards
Peer GroupData discovery-focused products
Top-rankedin
4categories
9categories
Leaderin
Peer GroupDashboarding-focused products
Top-rankedin
3categories
8categories
Leaderin
Top-rankedin
Peer GroupSelf-service reporting-focused products
Cloud BI
Top-rankedin
Visualanalysis
Peer GroupIntegrated performancemanagement products
Top-rankedin
Peer GroupData discovery-focused products
Visual designstandards
Peer GroupSelf-service reporting-focused products
Top-rankedin
1categorie
5categories
Leaderin
Top-rankedin
Peer GroupData discovery-focused products
Cloud BI
Top-rankedin
Peer GroupDashboarding-focused products
Cloud BI
Top-rankedin
Peer GroupData discovery-focused products
Datavolume
Top-rankedin
Peer GroupDashboarding-focused products
Datavolume
BI SURVEY 18THE
„Um resenderrum ipsam alis ullorem oluptate
sunt ad eos dent quae perum hiciis dolore, velit maximil inte nos asit
Customer Quotes
“„
Schneller Rollout und Implementierung. Hohe Kundenzufriedenheit.
CEO, consulting, 101-2,500 employees “„
Herausragendes Analyse & Planungswerkzeug. Vor allem das Preis-Leistungs-Verhältnis, sowie die Integration von
Analytics, Planning & Predictive überzeugt. Zudem eine ansprechende und benutzerfreundliche Visualisierung.
External consultant, manufacturing, >2,500 employees
“
„Ich finde SAP Analytics Cloud super. Der Import inklusive der
Möglichkeit Fehler gleich zu erkennen und zu bereinigen ist ein Hauptpluspunkt., genauso wie die recht einfache
Handhabung und Erstellung von Dashboards. Sehr gut finde ich auch die Auswahlmöglichkeiten.
Head of department, education, 101-2,500 employees
“„
Innovative all-in-one product with strong connectivity to SAP Hana and BW.
Line of business employee, banking and finance, >2,500 employees
““„
Great product with three capatibilities: BI, Planning and Predictive. We like the Hichert
standard that are implemented in SAC.
Person responsible/Project manager for departmental BI, manufacturing, >2,500 employees
11SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company
The BI Survey 18 is based on findings from the world‘s largest and most comprehensive survey of business intelligence end users, conducted from March to June 2018. In total, 3,045 people responded to the survey with 2,569 answering a series of detailed questions about their use of a named product. Altogether, 36 products (or groups of products) are analyzed in detail.
The BI Survey 18 examines user feedback on BI product selection and usage across 30 criteria (KPIs) including business benefits, project success, business value, recommendation, customer satisfaction, customer experience, innovation and competitiveness.
This document contains just a selection of the headline findings for SAP Analytics Cloud. It does not show all the KPI results and focuses mainly on the positive findings.
For more information on the survey, visit The BI Survey website.
SAP was founded in 1972 by five former IBM em-ployees but really came to prominence in the 1990s with the ERP boom. Its ERP solution (R/3) was first released in 1992. The vendor employs over 93,000 people worldwide and has a turnover of over €22bn. It is one of the largest business software vendors in the world.
SAP launched its packaged SAP Business Warehouse BI solution, which included data stora-ge and front-end components, in the late 1990s. To support a broader user spectrum than was possible with SAP BEx (the SAP BW front ends), the vendor acquired Business Objects in 2007 and complemen-ted it with the self-developed SAP BusinessObjects Analysis for Microsoft Office and SAP Lumira. All of them were packaged together as SAP BusinessOb-jects BI platform.
In the cloud analytics segment, SAC consolidates analytics functionality such as analysis, reporting, planning and predictive analysis for various types of user into one product. This unified, purpose-built solution for the cloud is built on SAP Cloud Platform.
SAP Analytics Cloud overview
This year we had 49 responses from SAP Analytics Cloud users.
SAP Cloud Analytics customer responses
BI SURVEY 18THE
Introduction
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 12 BI SURVEY 18THE
SAC is a cloud-based BI solution focused on dashboards, reporting, analysis and planning, as well as providing additional predictive capabilities. 73 percent of customers use SAC to create dashboards – the solution’s core ca-pability at the moment. Although the solution can be used for planning and budgeting, only 16 percent of respondents have rolled it out for this purpose to date. SAC was designed as a business-oriented software with functions to access and model data as well as visualize it using dashboards. Its top three competitors underline SAC’s strong focus on business users. SAC’s data modeling capabilities seem to convince users: 51 percent (compared to The BI Survey average of 31 percent) use the solution for modeling/enriching data.
Like other SAP solutions, SAC is mostly used by large companies (65 percent). The number of users and percentage of employees using SAC reflect the relative youth of the solution. Currently, customers seem to use it for speci-fic use cases to build familiarity with the pro-duct prior to rolling it out to a wider audience.
Comment
User and Use CaseDemographics
Current vs. planned usen=41
In use Planned
73%
49%
41%
41%
16%
14%
6
24%
45%
53%
57%
61%
73%
33%
Dashboards/Scorecards
Ad hoc query
Standard/Enterprisereporting
Basic data analysis
Budgeting/Planning
Advanced analysis
Financialconsolidation
5 products most often evaluated incompetition with SAP Analytics Cloudn=48
38%
13%
10%
8%
8%
Tableau
Qlik Sense
Microsoft Power BI
IBM Cog Analytics
QlikView
Percentage of employees usingSAP Analytics Cloudn=48
SAP Analytics Cloud
Average of allproducts
10%
17%
Number of users using SAP Analytics Cloudn=48
Median
Mean 272
50
886
75
SAP AnalyticsCloud
Average of allproducts
Company size (employees)n=49
10%
24%
65%
Less than 100
100 - 2500
More than 2500
Tasks carried out with SAP AnalyticsCloud by business usersn=49
SAP Analytics CloudAverage of all products
98%91%
88%81%
88%79%
69%52%51%
31%
View
Navigate
Explore/Analyze
Create reports
Model/Enrich
©2018 BARC - Business Application Research Center, a CXP Group Company SAP Analytics Cloud in 13
Peer Groups and KPIs The BI Survey 18 features a range of different types of BI tools so we use peer groups to help identify competing products. The groups are essential to al-low fair and useful comparisons of products that are likely to compete.
The peer groups have been defined by BARC ana-lysts using their experience and judgment, with segmentation based on two key factors:
1. Usage scenario - functional peer groups are mainly data-driven and ba-sed on how customers say they use the product.
2. Regional focus - is the vendor a large international vendor with a truly global presence or does it focus on a particu-lar region? We also take into account the location of BI Survey respondents.
SAP Analytics Cloud features in the following peer groups:
• Large international BI vendors
• Integrated performance management products
• Data discovery-focused products
• Self-service reporting-focused products
• Dashboarding-focused products
Large enterprise BI platforms: Includes products equipped with functionality for enterprise deploy-ments that focus on a broad range of BI use cases.
Dashboarding-focused products: Includes pro-ducts that focus on creating advanced and highly sophisticated dashboards.
Self-service reporting-focused products: Includes products that focus on self-service reporting and ad hoc analysis.
OLAP analysis-focused products: Includes pro-ducts that focus on analysis in dimensional and hierarchical data models.
Data discovery-focused products: Includes pro-ducts that focus on visual data discovery and advan-ced data visualization.
Integrated performance management products: Includes products that provide integrated functionali-ty for BI and performance management.
Large international BI vendors: Includes products from companies with annual revenues of $200m+ and a truly international reach.
EMEA-focused vendors: Includes products from vendors that have a significant presence in - and focus on - the EMEA region.
Americas-focused vendors: Includes products from vendors that have a significant presence in - and focus on - the Americas region.
Embedded analytics-focused products: Includes reporting and analytics products that can be embed-ded in other business applications.
The BI Survey 18 provides the reader with well-desi-gned KPI dashboards packed with concise informa-tion, which can be absorbed at a glance. The KPIs all follow these simple rules:
• Only measures that have a clear good/bad trend are used as the basis for KPIs.
• KPIs may be based on one or more measures from The BI Survey.
• Only products with samples of at least 20 - 30 (depending on the KPI) for each of the questions that feed into the KPI are included.
• For quantitative data, KPIs are conver-ted to a scale of 1 to 10 (worst to best).
• A linear min-max transformation is ap-plied, which preserves the order of, and the relative distance between, pro-ducts‘ scores.
The terms ‘top-ranked’ and ‘leader’ are used in the following KPI chart titles. ‘Top-ranked’ indicates first position. ‘Leader’ usually denotes a position in the top 25-30% of products listed in the chart.
Peer Group Classification Peer Groups Overview
The KPIs
BI SURVEY 18THE
This KPI is based on the achievement level of a variety of business benefits.
Business benefits
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 15 BI SURVEY 18THE
SAC customers report benefiting from reduced costs and improved customer satisfaction more often than customers of most other vendors. As a result, SAC is among the leading products for the ‘Business bene-fits’ KPI in the ‘Large international BI vendors’ and ‘Integrated performance management products’ peer groups. This KPI is one of the most important in The BI Survey as it indicates that a BI solution is not only capable of improving typical reporting, analysis and planning related processes but can also provide custo-mers with additional benefits. Quickly implemented pilot projects in close collaboration with the vendor seem have yielded positive results in this year’s BI Survey.
Viewpoint
Business benefits – Leader Business benefits – Leader
Peer group: Large international BI vendors Peer group: Integrated performance management productsBusiness benefits
8.27.57.47.4
6.86.56.36.16.15.9
4.94.8
Bissantzcubus
Longview AnalyticsSAP Analytics Cloud
BOARDPeer Group Average
CubewareCALUMO
Unit4 preveroJedox
Infor BIIBM Plan Analytics © BARC
www.bi-survey.com
7.67.47.4
6.75.5
5.24.94.94.84.8
4.34.1
MS Power BIQlik Sense
QlikViewInformation Builders
TableauMicroStrategy
Peer Group Average
IBM Cog AnalyticsMS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI3.7
2.92.0
1.0SAP BO BI
MS SSRS
Infor BI
IBM Plan Analytics
This KPI is based on the implementation satisfaction level and the frequency of projects completed on time and on budget.
Project success
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 17
Viewpoint
BI SURVEY 18THE
SAC is a young solution with plenty of satis-fied customers. High ‘Implementer support’ and ‘Vendor support’ ratings reflect SAP and its partners’ close collaboration with custo-mers to ensure high quality projects, realized on time and within budget. As the product is usually rolled out in fairly small usage scena-rios, customers have been able to clearly define and meet both the scope and timeline of their implementations. Positive feedback on its ability to understand organizational needs underline SAP’s efforts to successfully implement this new solution and lay a basis for further adoption within customer companies. As a result, SAC is among the leaders in four of its peer groups for ‘Project success’ and is the top-ranked large international BI vendor in this category.
Project successProject success – Top-ranked
Project success – Leader
Peer group: Large international BI vendors
Peer group: Integrated performance management products
1. Project success – Leader
Peer group: Dashboarding-focused products
Project success – Leader
Peer group: Data discovery-focused products
8.37.37.2
6.56.46.36.3
5.25.1
4.84.6
4.3
MS Power BIQlik Sense
QlikViewInformation Builders
Tableau
MicroStrategy
Peer Group Average
IBM Cog AnalyticsMS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI4.2
2.82.3
1.0SAP BO BI
MS SSRSInfor BI
IBM Plan Analytics
10.08.3
7.97.87.67.57.37.27.2
6.56.4
Phocas
MS Power BI
Carriots Analytics
SisenseQlik Sense
SAP Analytics Cloud
Peer Group AverageDundas
Yellowfin
QlikViewTableau
© BARCwww.bi-survey.com
8.58.58.58.3
8.17.97.8
7.37.37.27.2
6.96.56.4
5.75.2
Looker
Domo
Dimensional Insight
MS Power BISisense
Longview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid Analytics
Dundas
BOARD
QlikViewCubeware
TARGITTableau
sales-i
9.69.0
8.58.3
7.97.87.77.6
7.36.3
5.75.1
Bissantzcubus
Longview AnalyticsSAP Analytics Cloud
BOARDPeer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics
© BARCwww.bi-survey.com
This KPI is based on how quickly the product is implemented.
Project length
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 19
Viewpoint
BI SURVEY 18THE
SAC leads three of its peer groups in the ‘Project length’ KPI, which measures how quickly the product is typically implemented. On average, SAC installation and implementation takes 3.12 months. Our sample of SAC customers has rolled the product out in larger organizations but in relatively small scenarios with a mean of 50 users. The clearly defined project scope and the implementing team have helped customers to complete their projects quite quickly. These pilot projects for SAC have been well executed as ‘Project success’ is rated highly and customers have achieved a good level of business benefits.
Project length – Leader
Peer group: Integrated performance management products
Project length – Leader Project length – Leader
Peer group: Large international BI vendors Peer group: Dashboarding-focused productsProject length
7.97.07.06.9
5.44.84.6
4.03.0
2.32.2
2.0
Bissantz
cubus
Longview Analytics
SAP Analytics Cloud
BOARDPeer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics© BARC
www.bi-survey.com
7.27.17.0
6.36.3
5.24.14.1
3.73.3
2.32.0
MS Power BI
Qlik SenseQlikView
Information Builders
Tableau
MicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI2.01.9
1.71.0
SAP BO BI
MS SSRS
Infor BI
IBM Plan Analytics
8.78.7
7.27.17.07.0
6.66.36.36.36.2
5.75.4
4.84.0
3.0
Looker
DomoDimensional Insight
MS Power BI
Sisense
Longview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid Analytics
Dundas
BOARD
QlikView
Cubeware
TARGIT
Tableau
sales-i
© BARCwww.bi-survey.com
This KPI combines the ‘Business benefits’, ‘Project success’
and ‘Project length’ KPIs.
Business value
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 21
Viewpoint
BI SURVEY 18THE
The BI Survey’s ‘Business value’ KPI measures the overall value an implemented solution has brought to a customer. It is calculated by com-bining the ‘Business benefits’, ‘Project suc-cess’ and ‘Project length’ KPIs. Good results in all of these KPIs inevitably lead to high ratings in the aggregated ‘Business value’ KPI. SAP is the top-ranked large international BI vendor and is among the leaders in three other peer groups. For such a young solution, customers give SAC high praise, thus showing their belief in the future investment in – and improvement of – the product.
Business valueBusiness value – Top-ranked
Business value – Leader
Peer group: Large international BI vendors
Peer group: Integrated performance management products
1. Business value – Leader
Peer group: Dashboarding-focused products
Business value – Leader
Peer group: Data discovery-focused products
7.67.4
7.06.5
5.85.5
4.94.8
4.54.44.34.1
MS Power BIQlik Sense
QlikView
Information BuildersTableau
MicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI 3.83.1
2.31.0
SAP BO BI
MS SSRSInfor BI
IBM Plan Analytics
9.38.68.4
7.67.57.47.37.37.17.0
6.76.5
6.25.85.6
5.1
LookerDomo
Dimensional Insight
MS Power BI
Sisense
Longview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid Analytics
Dundas
BOARDQlikView
Cubeware
TARGITTableau
sales-i
8.17.9
7.67.07.0
6.76.76.6
6.35.6
4.94.5
Bissantzcubus
Longview AnalyticsSAP Analytics Cloud
BOARD
Peer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BIIBM Plan Analytics © BARC
www.bi-survey.com
9.28.0
7.67.47.37.37.3
7.07.0
6.55.8
Phocas
MS Power BI
Carriots Analytics
Sisense
Qlik Sense
SAP Analytics Cloud
Peer Group AverageDundas
Yellowfin
QlikViewTableau © BARC
www.bi-survey.com
This KPI is based on how users rate their BI tool in terms of price-to-value ratio.
Price-to-value
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 23
Viewpoint
BI SURVEY 18THE
SAC takes third place in the ‘Price-to-value’ KPI in the ‘Large international BI vendors’ peer group. Com-pared to other products in The BI Survey 18, pricing and bundling considerations were not cited as major reasons for choosing to buy SAC, which suggests that most customers were convinced by the product itself. This is another result that shows customers’ belief in SAC’s potential based on its current expandable but promising feature set.
Price-to-value – Leader Price-to-value – Leader
Peer group: Large international BI vendors Peer group: Integrated performance management productsPrice-to-value
9.99.9
9.48.9
7.87.67.57.4
6.76.46.2
5.5
Bissantz
cubus
Longview Analytics
SAP Analytics Cloud
BOARDPeer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BIIBM Plan Analytics © BARC
www.bi-survey.com
9.99.2
8.97.5
6.26.16.0
5.55.45.3
4.34.1
MS Power BI
Qlik Sense
QlikView
Information Builders
TableauMicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI2.7
2.42.2
1.0SAP BO BI
MS SSRS
Infor BI
IBM Plan Analytics
This KPI is based on the proportion of users that say they would recommend the product to others.
Recommendation
Recommended
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 25
Viewpoint
BI SURVEY 18THE
‘Recommendation’ is an important KPI, which reflects the belief of customers that their software could bring benefits to others. The overall package of a business-oriented solution expanded with functionality to fulfil reporting, analysis, planning and predictive analytics requirements together with strong vendor support to realize fast and successful projects lead to above average recommendation rates for SAC in the ‘Large international BI vendors’ and ‘Integrated performance management products’ peer groups.
Recommendation – Leader Recommendation – Leader
Peer group: Large international BI vendors Peer group: Integrated performance management productsRecommendation Recommended
8.17.77.6
6.96.8
5.75.55.25.2
4.94.84.7
MS Power BIQlik Sense
QlikViewInformation Builders
TableauMicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
4.53.3
2.01.0
SAP BO BIMS SSRS
Infor BI
IBM Plan Analytics
9.27.87.67.5
7.27.16.9
6.56.4
5.23.9
2.0
Bissantz
cubusLongview Analytics
SAP Analytics Cloud
BOARD
Peer Group Average
Cubeware
CALUMO
Unit4 preveroJedox
Infor BI
IBM Plan Analytics© BARC
www.bi-survey.com
This KPI measures user satisfaction with the level of vendor support provided for the product.
Vendor support
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 27
Viewpoint
BI SURVEY 18THE
SAP provides a very good level of support for SAC customers, topping the ‘Large international BI vendors’ peer group in the ‘Vendor support’ KPI, placing highly in two others, and scoring above average in four of its peer groups. These results underline SAP’s ambition to spread SAC to a broader audience by imple-menting successful projects. Early adopters therefore seem to be able to count on the vendor with help in setting up the software and rolling it out for further use cases. This support is vital if SAP is too see through its plans to grow the product and attract new customers.
Vendor support – Leader
Peer group: Data discovery-focused products
Vendor support – Top-ranked Vendor support – Leader
Peer group: Large international BI vendors Peer group: Integrated performance management products
1.
Vendor support
9.19.08.8
8.48.4
8.07.7
6.56.4
6.06.0
Phocas
MS Power BI
Carriots Analytics
Sisense
Qlik Sense
SAP Analytics Cloud
Peer Group Average
Dundas
Yellowfin
QlikView
Tableau
© BARCwww.bi-survey.com
8.87.7
6.56.4
6.06.06.0
5.75.45.25.04.9
MS Power BI
Qlik Sense
QlikView
Information Builders
Tableau
MicroStrategyPeer Group Average
IBM Cog AnalyticsMS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
4.63.7
2.31.5
SAP BO BI
MS SSRSInfor BI
IBM Plan Analytics
10.09.3
8.87.97.97.87.87.57.3
5.75.25.0
Bissantzcubus
Longview Analytics
SAP Analytics Cloud
BOARD
Peer Group Average
Cubeware
CALUMOUnit4 prevero
Jedox
Infor BIIBM Plan Analytics
© BARCwww.bi-survey.com
The ‘Business benefits’ KPI is based on the achievement level of a variety of business benefits.
The ‘Project success’ KPI is based on the implementation satisfaction level and the frequency of projects completed on time and on budget.
Business benefits & Project success
The ‘Implementer support’ KPI measures user satisfaction with the level of the implementer’s support for the product.
The ‘Customer satisfaction’ KPI combines the ‘Price-to-value’, ‘Recommendation’, ‘Product satisfaction’, ‘Vendor support’ and ‘Implementer support’ KPIs.
Implementer support &Customer satisfaction
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 29 BI SURVEY 18THE
Viewpoint
1.Customer satisfaction – Top-ranked
Peer group: Large international BI vendors
SAP is the top-ranked large international BI vendor in the ‘Customer satisfaction’ KPI. ‘Customer satis-faction’ is a complex measurement as it can be influenced by various factors. We measure this KPI by aggregating the ‘Price-to-value’, ‘Recommendation’, ‘Product satisfaction’, ‘Vendor support’ and ‘Imple-menter support’ KPIs. SAP achieved good ratings for KPIs such as ‘Price-to-value’ and ‘Vendor support’, leading to a good overall ‘Customer satisfaction’ rating compared to products from other large interna-tional BI vendors.
Customer satisfaction
Widespread adoption of a software is hard to achieve with vendor staff only, especially in regions with less local offices, where a well-chosen network of partners is vital to reach additional prospects. SAP seems to have educated its partners well in supporting customers to realize the first pilot projects with this new solution. Providing sufficient information and training for implementers can be quite challen-ging – especially for a global vendor – because a broad partner network has to be reached. Customers reward these efforts by rating ‘Implementer support’ higher for SAC than for other products from large international BI vendors.
Implementer supportViewpointImplementer support – Leader
Peer group: Large international BI vendors
7.86.7
5.95.8
5.55.14.94.8
4.53.93.9
3.2
MS Power BIQlik Sense
QlikView
Information Builders
Tableau
MicroStrategyPeer Group Average
IBM Cog Analytics
MS Excel
Oracle BI
© BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
2.62.42.42.4
SAP BO BI
MS SSRS
Infor BI
IBM Plan Analytics
7.06.9
6.66.1
5.45.2
4.74.74.44.4
4.14.0
MS Power BI
Qlik SenseQlikView
Information Builders
Tableau
MicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
3.83.1
2.61.5
SAP BO BI
MS SSRSInfor BI
IBM Plan Analytics
This KPI is based on how many sites currently use self-service features with their BI tool.
Self-service
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 31
Viewpoint
BI SURVEY 18THE
One of SAC’s top results comes in the ‘Self-service’ KPI where the product ranks among the leaders in four of its peer groups. SAC was designed as business user-oriented solution for BI and performance management. Its ease of use allows users from business departments to perform analysis, reporting and data acquisition, and build data models. The software is equipped with assistants and wizards to support all these tasks. Moreover, SAP is increasingly using predictive functions to help users with suggestions, for example, for possible analysis steps. These types of fea-tures have convinced customers to roll-out the solution in self-service scenarios. SAC’s top three competitors are all strong in this area.
Self-serviceSelf-service – Leader
Self-service – Leader
Peer group: Large international BI vendors
Peer group: Integrated performance management products
Self-service – Leader
Peer group: Dashboarding-focused products
Self-service – Leader
Peer group: Data discovery-focused products
9.08.9
8.77.77.6
7.06.7
6.25.85.6
5.32.1
Bissantz
cubus
Longview Analytics
SAP Analytics CloudBOARD
Peer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics
© BARCwww.bi-survey.com
9.78.7
8.37.9
6.66.2
5.85.15.1
3.31.0
Phocas
MS Power BI
Carriots Analytics
Sisense
Qlik Sense
SAP Analytics Cloud
Peer Group Average
Dundas
YellowfinQlikView
Tableau
© BARCwww.bi-survey.com
10.08.78.7
8.38.0
7.76.36.1
5.85.85.7
5.14.8
3.32.1
1.0
Looker
Domo
Dimensional Insight
MS Power BI
SisenseLongview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid Analytics
Dundas
BOARD
QlikView
Cubeware
TARGIT
Tableau
sales-i
© BARCwww.bi-survey.com
9.78.7
8.37.97.9
7.57.5
6.66.6
6.25.8
5.3MS Power BI
Qlik Sense
QlikView
Information Builders
Tableau
MicroStrategy
Peer Group AverageIBM Cog Analytics
MS Excel
Oracle BI © BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI5.15.0
4.82.9
SAP BO BI
MS SSRS
Infor BI
IBM Plan Analytics
This KPI is based on how often the product was chosen for its flexibility, and on the frequency of complaints about user flexibility post-implementation.
Flexibility
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 33
Viewpoint
BI SURVEY 18THE
Flexibility is cited as the number one reason for choosing to buy SAC, and few SAC users have any com-plaints about flexibility post-implementation. The concept of a software product designed to serve ubiqui-tous scenarios in the BI and performance management area seems to convince customers to purchase the software. Business users also experience good flexibility when reporting on data as they have a broad set of functions at their disposal, from data acquisition to data visualization using dashboards. All the above factors result in SAC achieving leading positions in the ‘Large international BI vendors’ and ‘Data disco-very-focused products’ peer groups.
Flexibility – Leader Flexibility – Leader
Peer group: Large international BI vendors Peer group: Data discovery-focused productsFlexibility
9.18.3
7.57.37.37.27.1
6.56.46.2
5.5
Phocas
MS Power BI
Carriots Analytics
Sisense
Qlik Sense
SAP Analytics Cloud
Peer Group Average
Dundas
Yellowfin
QlikView
Tableau
© BARCwww.bi-survey.com
7.87.57.47.3
6.56.4
6.15.5
5.14.84.8
4.1
MS Power BI
Qlik SenseQlikView
Information BuildersTableau
MicroStrategyPeer Group Average
IBM Cog Analytics
MS Excel
Oracle BI
© BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI2.82.7
1.91.0
SAP BO BIMS SSRS
Infor BI
IBM Plan Analytics
This KPI is based on the median volume of data in databases used with the BI tool.
Data volume
TBTBTB
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 35
Viewpoint
BI SURVEY 18THE
SAC’s results in the ‘Data volume’ KPI show the solution is used on data sources with large data volumes. Top-ranked in the ‘Integrated performance management products’, ‘Data discovery-focused products’ and ‘Dashboarding-focused products’ peer groups and among the leaders in its other peer groups, the product offers live connections to SAP technologies such as SAP HANA, SAP Cloud Platform and SAP BW. These products are typically used as data warehouse solutions or analytical databases to process large amounts of data and serve data analysis and visualization scenarios. It appears that customers are using SAC as a front end to these databases because reported data volumes are high.
Data volume – Top-ranked
Peer group: Dashboarding-focused products
Data volume – Top-ranked Data volume – Top-ranked
Peer group: Data discovery-focused products Peer group: Integrated performance management products
1. 1.
Data volumeTBTBTB
1.8.22.42.22.01.91.71.6
1.31.21.01.0
PhocasMS Power BI
Carriots Analytics
SisenseQlik Sense
SAP Analytics Cloud
Peer Group Average
DundasYellowfin
QlikView
Tableau
© BARCwww.bi-survey.com
8.25.5
4.84.7
4.23.0
2.42.22.01.91.7
1.31.3
1.01.0
DomoDimensional Insight
MS Power BI
Sisense
Longview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid Analytics
Dundas
BOARD
QlikView
CubewareTARGITTableau
sales-i© BARC
www.bi-survey.com
8.24.2
2.92.52.3
2.01.61.41.41.3
1.01.0
Bissantz
cubus
Longview AnalyticsSAP Analytics Cloud
BOARD
Peer Group Average
CubewareCALUMO
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics
© BARCwww.bi-survey.com
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 36 BI SURVEY 18THE
Data volumeTBTBTB
Data volume – Leader
Peer group: Large international BI vendors
Data volume – Leader
Peer group: Self-service reporting-focused products
10.09.4
8.58.48.2
6.05.2
4.62.52.4
1.71.6
MS Power BI
Qlik SenseQlikView
Information Builders
Tableau
MicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI
© BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
1.61.3
1.01.0
SAP BO BI
MS SSRS
Infor BIIBM Plan Analytics
8.88.2
5.54.84.7
3.62.9
2.22.01.91.61.41.21.0
DomoDimensional Insight
Phocas
Bissantz
MS Power BI
cubus
Peer Group Average
Qlik Sense
SAP Analytics CloudPyramid Analytics
YellowfinCyberscience
TARGIT
SAP BO WebI
© BARCwww.bi-survey.com
The ‘Sales experience’ KPI is based on how respondents rate the sales/purchasing experience with the vendor.
The ‘Visual analysis’ KPI is based on how many sites currently perform visual analysis with their BI tool.
Sales experience &Visual analysis
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 38
Viewpoint
BI SURVEY 18THE
Sales experience – Top-ranked
Peer group: Large international BI vendors
1.
Visual analysis – Top-ranked
Peer group: Integrated performance management products
SAC is top-ranked for the ‘Visual analysis’ KPI in the ‘Integrated performance management products’ peer group. Some performance management competitors lack business user orientation or a modern look-and-feel. However, SAC – which has only recently been launched – is built using modern stan-dards such as HTML5 and targets business users. HTML5 in particular enables the creation of interac-tive visualizations. Charts are interactive and offer users good options to navigate data and gain new insights. These factors lead to higher visual analysis usage with SAC than other performance manage-ment products.
Visual analysis
SAC customers report the best sales experience compared to customers of other large international BI vendors. This, combined with a very good score in the ‘Vendor support’ KPI, shows that contact with the sales and support staff at SAP is rated very positively by our survey respondents. This is a clear sign that SAP has put a great deal of effort into achieving good results in early sales situations where they are positioning this new product. The first contact with a vendor is the basis on which the future custo-mer relationship is formed. According to SAC customers responding to The BI Survey, SAP performs well here and is also able to develop customer relationships further by supporting buyers with their pilot projects.
Sales experienceViewpoint
1.
7.66.86.76.76.56.4
6.05.55.55.4
5.04.5
MS Power BI
Qlik SenseQlikView
Information BuildersTableau
MicroStrategy
Peer Group Average
IBM Cog AnalyticsMS Excel
Oracle BI © BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
4.24.14.1
2.6SAP BO BI
MS SSRS
Infor BI
IBM Plan Analytics
7.47.47.4
6.75.3
4.84.64.5
2.62.3
1.71.0
Bissantz
cubus
Longview AnalyticsCALUMO
BOARDPeer Group Average
Cubeware
SAP Analytics Cloud
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics© BARC
www.bi-survey.com
This KPI is based on how quickly queries respond
(adjusted by data volume).
Query performance
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 40
Viewpoint
BI SURVEY 18THE
SAC achieves leading ranks in all of its peer groups for query performance. Customer responses show that the solution is mainly used on large data volumes and offers good response times. Most of SAC’s live connections are based on SAP HANA technology, which is able to speed up queries using its in-memory technology. This is especially important for a product that targets business users, who typically demand good software response times. Satisfactory performance leads to higher user acceptance and recommen-dation rates.
Query performance – Leader
Peer group: Large international BI vendors
Query performance – Leader Query performance – Leader
Peer group: Integrated performance management products Peer group: Data discovery-focused productsQuery performance
7.57.0
6.76.7
5.54.84.7
4.14.0
3.42.22.2
MS Power BI
Qlik Sense
QlikViewInformation Builders
Tableau
MicroStrategy
Peer Group Average
IBM Cog Analytics
MS ExcelOracle BI
© BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI2.1
1.81.7
1.4
SAP BO BIMS SSRS
Infor BI
IBM Plan Analytics
7.56.76.7
5.65.55.5
4.94.84.8
4.14.0
Phocas
MS Power BICarriots Analytics
Sisense
Qlik SenseSAP Analytics Cloud
Peer Group Average
Dundas
Yellowfin
QlikView
Tableau© BARC
www.bi-survey.com
8.67.17.0
6.76.05.95.75.6
5.05.04.7
3.7
Bissantz
cubus
Longview Analytics
SAP Analytics Cloud
BOARD
Peer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics
© BARCwww.bi-survey.com
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 41 BI SURVEY 18THE
Query performanceQuery performance – Leader
Peer group: Dashboarding-focused products
Query performance – Leader
Peer group: Self-service reporting-focused products
10.09.7
7.56.7
6.05.95.75.65.5
5.24.84.8
3.31.7
Domo
Dimensional Insight
Phocas
Bissantz
MS Power BI
cubus
Peer Group Average
Qlik SenseSAP Analytics Cloud
Pyramid Analytics
YellowfinCyberscience
TARGIT
SAP BO WebI© BARC
www.bi-survey.com1.0Looker
10.09.7
8.66.76.7
5.95.9
5.65.6
5.25.04.8
4.64.14.0
Domo
Dimensional Insight
MS Power BI
Sisense
Longview AnalyticsSAP Analytics Cloud
Peer Group Average
Pyramid Analytics
DundasBOARD
QlikView
CubewareTARGIT
Tableau
sales-i
© BARCwww.bi-survey.com1.7Looker
The ‘Customer experience’ KPI combines the ‘Ease of use’, ‘Self-service’, ‘Perfor-mance satisfaction’, ‘Flexibility’, ‘Data volume’, ‘Query performance’ and ‘Sales
experience’ KPIs.
Customer experience
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 43
Viewpoint
BI SURVEY 18THE
The ‘Customer experience’ KPI is measured by combining the ‘Ease of use’, ‘Self-service’, ‘Performance satisfaction’, ‘Flexibility’, ‘Data volume’, ‘Query performance’ and ‘Sales experience’ KPIs. Good self-ser-vice, performance and flexibility in a solution that can be used with large data volumes lead to an excellent rating for SAC in this KPI.
Customer experience – Leader
Peer group: Data discovery-focused products
Customer experience – Top-ranked Customer experience – Leader
Peer group: Large international BI vendors Peer group: Integrated performance management products
1.
Customer experience
7.67.27.0
6.76.6
6.16.06.05.8
5.34.34.3
Bissantz
cubus
Longview AnalyticsSAP Analytics Cloud
BOARD
Peer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics
© BARCwww.bi-survey.com
7.07.0
6.26.05.85.65.65.6
5.15.0
4.34.3
MS Power BI
Qlik Sense
QlikView
Information BuildersTableau
MicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI © BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI4.0
3.53.0
2.5
SAP BO BI
MS SSRS
Infor BI
IBM Plan Analytics
7.77.07.0
6.86.16.0
5.75.65.65.4
4.6
Phocas
MS Power BI
Carriots Analytics
Sisense
Qlik SenseSAP Analytics Cloud
Peer Group Average
Dundas
Yellowfin
QlikView
Tableau
© BARCwww.bi-survey.com
This KPI is based on how many sites currently use the product
in a cloud environment.
Cloud BI
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 45
Viewpoint
BI SURVEY 18THE
SAC’s best results come in the ‘Cloud BI’ KPI. This measure reflects the product’s level of use in cloud environments. SAC was designed as a cloud-only solution, which can be deployed on SAP Cloud Platform, hence the strong result in this KPI. The vendor is currently working on supporting other cloud platforms such as AWS. For customers not wanting to move their data to the cloud, SAP offers on-premises data connectivity. This option is quite attractive and is boosting take-up of the software, especially among more conservative customers.
Cloud BI – Top-ranked
Peer group: Large international BI vendors
Cloud BI – Top-ranked Cloud BI – Top-ranked
Peer group: Integrated performance management products Peer group: Data discovery-focused products
1. 1.
Cloud BI
1.10.08.6
6.26.2
5.85.7
5.45.3
3.83.53.3
Phocas
MS Power BICarriots Analytics
Sisense
Qlik Sense
SAP Analytics Cloud
Peer Group Average
Dundas
Yellowfin
QlikView
Tableau
© BARCwww.bi-survey.com
10.08.6
5.43.83.73.53.43.33.23.02.92.7
MS Power BI
Qlik Sense
QlikViewInformation Builders
Tableau
MicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI
© BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
2.72.3
1.51.0
SAP BO BI
MS SSRS
Infor BIIBM Plan Analytics
10.08.7
4.13.9
3.53.53.4
2.32.22.1
1.61.5
Bissantz
cubus
Longview Analytics
SAP Analytics Cloud
BOARD
Peer Group Average
Cubeware
CALUMOUnit4 prevero
Jedox
Infor BI
IBM Plan Analytics
© BARCwww.bi-survey.com
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 46 BI SURVEY 18THE
Cloud BICloud BI – Top-ranked
Peer group: Dashboarding-focused products
1. 1.Cloud BI – Top-ranked
Peer group: Self-service reporting-focused products
10.09.5
9.18.68.5
6.25.45.4
3.83.63.43.33.3
3.02.2
Domo
Dimensional Insight
MS Power BI
Sisense
Longview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid Analytics
Dundas
BOARD
QlikView
Cubeware
TARGIT
Tableau
sales-i
© BARCwww.bi-survey.com1.6
Looker
10.09.5
9.18.6
5.75.35.2
3.63.53.53.3
3.02.9
2.4
Domo
Dimensional Insight
Phocas
Bissantz
MS Power BI
cubus
Peer Group Average
Qlik Sense
SAP Analytics Cloud
Pyramid Analytics
Yellowfin
Cyberscience
TARGIT
SAP BO WebI© BARC
www.bi-survey.com2.1
Looker
This KPI is based on how many survey respondents currently use their BI tool on a mobile device.
Mobile BI
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 48
Viewpoint
BI SURVEY 18THE
SAC is the top-ranked integrated performance management product for mobile BI, and is among the lea-ders in its other peer groups for this KPI. SAC is a relatively new, fully web and cloud-based solution built using modern technologies and standards such as HTML5. Data is visualized using interactive dashboards, which can be deployed to different devices. For report developers, the product offers previews for mobile presentation and supports the display of data with features such as responsive page design to suit diffe-rent screen sizes. These features seem to convince customers, many of whom use SAC on mobile devices.
Mobile BI – Leader
Peer group: Large international BI vendors
Mobile BI – Top-ranked Mobile BI – Leader
Peer group: Integrated performance management products Peer group: Data discovery-focused products
1.
Mobile BI
8.46.86.6
4.44.44.24.1
3.33.0
2.42.2
1.0
Bissantz
cubus
Longview Analytics
SAP Analytics Cloud
BOARD
Peer Group AverageCubeware
CALUMO
Unit4 preveroJedox
Infor BI
IBM Plan Analytics © BARCwww.bi-survey.com
8.58.4
8.17.2
6.15.4
4.74.7
4.14.1
2.92.9
MS Power BI
Qlik Sense
QlikView
Information Builders
TableauMicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
2.52.2
1.81.4
SAP BO BIMS SSRS
Infor BI
IBM Plan Analytics
9.38.58.4
7.26.0
5.75.45.4
4.74.1
1.8
PhocasMS Power BI
Carriots AnalyticsSisense
Qlik SenseSAP Analytics Cloud
Peer Group Average
DundasYellowfin
QlikViewTableau
© BARCwww.bi-survey.com
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 49 BI SURVEY 18THE
Mobile BIMobile BI – Leader
Peer group: Dashboarding-focused products
Mobile BI – Leader
Peer group: Self-service reporting-focused products
9.79.3
8.58.4
8.07.2
5.95.85.7
5.44.4
3.72.9
2.2
Domo
Dimensional Insight
Phocas
Bissantz
MS Power BI
cubus
Peer Group AverageQlik Sense
SAP Analytics Cloud
Pyramid AnalyticsYellowfin
Cyberscience
TARGIT
SAP BO WebI
© BARCwww.bi-survey.com1.0
Looker
10.09.7
8.58.4
8.06.6
6.25.8
5.45.45.4
4.74.4
4.13.3
Domo
Dimensional Insight
MS Power BI
Sisense
Longview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid AnalyticsDundas
BOARD
QlikViewCubeware
TARGIT
Tableau
sales-i
© BARCwww.bi-survey.com2.9
Looker
This KPI is based on how many sites currently use visual design standards with their BI tool.
Visual design standards
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 51 BI SURVEY 18THE
Viewpoint
SAC was built with visual design standards, especially IBCS (Hichert) rules, in mind. The product automati-cally recognizes values such as actuals and forecasts, and displays them using appropriate visual stan-dards. Clean designs are used for visualizations, such as tables, to structure and free data from unneces-sary visualization elements such as borders and colors, which would distract readers from quickly and accurately interpreting the information. This attention to visualization standards is acknowledged by custo-mers, many of whom have taken the opportunity to use SAC’s visual design capabilities to create standar-dized reports and dashboards for their company reports. SAC is number one in three of its peer groups for the ‘Visual design standards’ KPI and number two in the other two.
Visual design standards – Top-ranked
Peer group: Data discovery-focused products
Visual design standards – Top-ranked Visual design standards – Top-ranked
Peer group: Large international BI vendors Peer group: Dashboarding-focused products
1. 1.
Visual design standards
1.
9.68.7
6.45.9
5.55.4
4.94.8
4.32.9
1.4Phocas
MS Power BI
Carriots Analytics
SisenseQlik Sense
SAP Analytics Cloud
Peer Group Average
Dundas
Yellowfin
QlikViewTableau
© BARCwww.bi-survey.com
9.68.7
8.37.3
6.46.3
5.95.85.75.5
4.84.2
MS Power BIQlik Sense
QlikView
Information Builders
TableauMicroStrategy
Peer Group Average
IBM Cog Analytics
MS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
4.03.6
3.32.3
SAP BO BI
MS SSRS
Infor BI
IBM Plan Analytics
9.69.4
8.78.2
7.56.66.4
5.95.95.8
5.54.3
4.02.5
1.8Domo
Dimensional Insight
MS Power BISisense
Longview AnalyticsSAP Analytics Cloud
Peer Group Average
Pyramid AnalyticsDundas
BOARDQlikView
Cubeware
TARGIT
Tableau
sales-i © BARCwww.bi-survey.com1.0Looker
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 52 BI SURVEY 18THE
Visual design standardsVisual design standards – Leader
Peer group: Integrated performance management products
Visual design standards – Leader
Peer group: Self-service reporting-focused products
10.09.69.4
8.27.37.2
6.86.6
5.95.7
5.14.2
Bissantz
cubus
Longview AnalyticsSAP Analytics Cloud
BOARD
Peer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics
© BARCwww.bi-survey.com
10.09.6
7.55.95.75.55.4
4.84.8
4.02.9
2.51.4
1.1
Domo
Dimensional Insight
Phocas
Bissantz
MS Power BIcubus
Peer Group AverageQlik Sense
SAP Analytics Cloud
Pyramid Analytics
Yellowfin
Cyberscience
TARGIT
SAP BO WebI
© BARCwww.bi-survey.com1.0Looker
This KPI is based on how many sites currently perform spatial/location analysis with their BI tool.
Location intelligence
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 54
Viewpoint
BI SURVEY 18THE
Customer feedback shows that SAC is often used for location intelligence. In the ‘Large in-ternational BI vendors’ peer group, SAC is ran-ked number one for the ‘Location intelligence’ KPI, and it is among the leaders in three other peer groups. SAC provides the ability to enrich data with geospatial values and is equipped with ESRI maps to provide geo visualization and location analytics. Additional features such as polygon filters offer specific geo analysis capabilities. These features appear to have attracted customers to use the solution for location intelligence.
Location intelligenceLocation intelligence – Top-ranked
Location intelligence – Leader
Peer group: Large international BI vendors
Peer group: Integrated performance management products
1. Location intelligence – Leader
Peer group: Dashboarding-focused products
Location intelligence – Leader
Peer group: Data discovery-focused products
8.78.07.97.87.8
6.76.3
6.05.6
4.74.74.7
MS Power BI
Qlik Sense
QlikViewInformation Builders
TableauMicroStrategy
Peer Group Average
IBM Cog Analytics
MS ExcelOracle BI
© BARCwww.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI
4.13.1
1.91.0
SAP BO BI
MS SSRS
Infor BIIBM Plan Analytics
10.08.698.66
8.18.07.8
6.96.96.8
6.56.3
5.55.25.2
4.0
Domo
Dimensional Insight
MS Power BI
Sisense
Longview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid Analytics
Dundas
BOARD
QlikView
Cubeware
TARGIT
Tableau
sales-i
© BARCwww.bi-survey.com3.6
Looker
8.718.66
5.54.14.0
3.83.73.63.4
1.91.01.0
Bissantz
cubus
Longview AnalyticsSAP Analytics Cloud
BOARDPeer Group Average
Cubeware
CALUMO
Unit4 prevero
Jedox
Infor BI
IBM Plan Analytics© BARC
www.bi-survey.com
9.89.1
8.78.07.87.8
7.46.9
6.56.3
2.7Phocas
MS Power BI
Carriots Analytics
Sisense
Qlik Sense
SAP Analytics Cloud
Peer Group Average
Dundas
Yellowfin
QlikView
Tableau
© BARCwww.bi-survey.com
This KPI combines the ‘Embedded BI’, ‘Cloud BI’, ‘Visual analysis’, ‘Mobile BI’, ‘Operational BI’, ‘Location intelligence’, ‘Visual design standards’ and ‘Data pre-
paration’ KPIs to measure the product’s level of innovation.
Innovation
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 56
Viewpoint
BI SURVEY 18THE
Innovation is an important characteristic for a vendor to possess. It reflects an ability to listen to customers’ requirements and adapt the portfolio accordingly to respond to new market trends. We measure the inno-vation level of a software vendor by aggregating the ‘Embedded BI’, ‘Cloud BI’, ‘Visual analysis’, ‘Mobile BI’, ‘Operational BI’, ‘Location intelligence’, ‘Visual design standards’ and ‘Data preparation’ KPIs. With good results, especially for cloud BI, mobile BI, location intelligence and visual design standards, SAP achieves an excellent overall ‘Innovation’ rating for its SAC solution.
Innovation – Top-ranked
Peer group: Large international BI vendors
Innovation – Top-ranked Innovation – Top-ranked
Peer group: Integrated performance management products Peer group: Data discovery-focused products
1. 1.
Innovation
1.
7.86.6
6.16.0
5.65.6
5.14.8
4.34.04.04.0
MS Power BIQlik Sense
QlikViewInformation Builders
TableauMicroStrategy
Peer Group AverageIBM Cog Analytics
MS Excel
Oracle BI© BARC
www.bi-survey.com
SAP Analytics Cloud
SAS Enterprise BI 4.03.02.92.9
SAP BO BI
MS SSRS
Infor BIIBM Plan Analytics
7.86.66.56.36.26.26.16.05.95.7
5.1Phocas
MS Power BI
Carriots Analytics
Sisense
Qlik Sense
SAP Analytics Cloud
Peer Group AverageDundas
Yellowfin
QlikView
Tableau
© BARCwww.bi-survey.com
7.86.76.5
6.24.74.6
4.23.63.33.23.02.9
Bissantz
cubus
Longview Analytics
SAP Analytics Cloud
BOARD
Peer Group AverageCubeware
CALUMO
Unit4 prevero
Jedox
Infor BIIBM Plan Analytics
© BARCwww.bi-survey.com
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 57 BI SURVEY 18THE
InnovationInnovation – Leader
Peer group: Dashboarding-focused products
Innovation – Leader
Peer group: Self-service reporting-focused products
7.97.87.7
6.66.56.36.26.26.26.05.95.75.7
5.14.6
Domo
Dimensional Insight
MS Power BI
Sisense
Longview Analytics
SAP Analytics Cloud
Peer Group Average
Pyramid AnalyticsDundas
BOARD
QlikViewCubeware
TARGIT
Tableau
sales-i
© BARCwww.bi-survey.com4.2
Looker
7.97.8
6.76.66.56.36.26.15.95.75.75.7
4.63.6
Domo
Dimensional Insight
Phocas
BissantzMS Power BI
cubus
Peer Group AverageQlik Sense
SAP Analytics Cloud
Pyramid Analytics
Yellowfin
Cyberscience
TARGIT
SAP BO WebI© BARC
www.bi-survey.com3.3
Looker
SAP Analytics Cloud in ©2018 BARC - Business Application Research Center, a CXP Group Company 58
BARC — Business Application Research Center
A CXP Group Company
BI SURVEY 18THE
The BARC BI Trend Monitor
2018 reflects on the trends currently driving the BI and data management market from a user perspective. We asked close to 2,800 users, consultants and vendors for their views on the most important BI trends.
Other Surveys
‘BI and Data Management in the Cloud‘: A BARC and Eckerson Group study on current attitu-des, issues and trends relating to the use of BI and DM techno-logies in the cloud. Download
here.
The Planning Survey 18 is the world’s largest survey of plan-ning software users. Based on a sample of over 1,400 responses, it offers an unsurpassed level of user feedback on 17 leading planning products. Find out more at www.bi-survey.com
BARC Research Study
BI Trend Monitor 2018The World´s Largest Survey on BI Trends
This document is not to be shared, distributed or reproduced in any way without the prior permission of BARC
BARC is a leading enterprise software industry analyst and consulting firm delivering information to more than 1,000 customers each year. Major companies, government agencies and financial institutions rely on BARC’s expertise in software selection, consulting and IT strategy projects.
For over twenty years, BARC has specialized in core research areas including Data Management (DM), Business Intelligence (BI), Customer Relati-onship Management (CRM) and Enterprise Cont-ent Management (ECM).
BARC’s expertise is underpinned by a continuous program of market research, analysis and a se-ries of product comparison studies to maintain a detailed and up-to-date understanding of the most important software vendors and products, as well as the latest market trends and develop-ments.
BARC research focuses on helping companies find the right software solutions to align with their business goals. It includes evaluations of the leading vendors and products using metho-dologies that enable our clients to easily draw comparisons and reach a software selection de-cision with confidence. BARC also publishes in-sights into market trends and developments, and dispenses proven best practice advice.
BARC consulting can help you find the most re-liable and cost effective products to meet your specific requirements, guaranteeing a fast return on your investment. Neutrality and competency are the two cornerstones of BARC’s approach to consulting. BARC also offers technical architec-ture reviews and coaching and advice on develo-ping a software strategy for your organization, as well as helping software vendors with their pro-duct and market strategy.
BARC organizes regular conferences and semi-nars on Business Intelligence, Enterprise Con-tent Management and Customer Relationship Management software. Vendors and IT decisi-on-makers meet to discuss the latest product up-dates and market trends, and take advantage of valuable networking opportunities.
Along with CXP and Pierre Audoin Consultants (PAC), BARC forms part of the CXP Group – the leading European IT research and consulting firm with 155 staff in eight countries including the UK, US, France Germany, Austria and Switzerland. CXP and PAC complement BARC’s expertise in software markets with their extensive knowled-ge of technology for IT Service Management, HR and ERP.
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