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BIAN 2010, BIAN Banking Industry Architecture Network Datum, Referent The BIAN Service Landscape as Reference Model for SAP Jens-Peter Jensen, Head of Architecture, Financial Services, SAP AG Karin Fischenbeck, Secretary General of BIAN August 10, 2011 BIAN 2011, BIAN Banking Industry Architecture Network

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Page 1: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2010, BIAN – Banking Industry Architecture NetworkDatum, Referent

The BIAN Service

Landscape as Reference

Model for SAP

Jens-Peter Jensen, Head of Architecture, Financial

Services, SAP AG

Karin Fischenbeck, Secretary General of BIAN

August 10, 2011

BIAN 2011, BIAN – Banking Industry Architecture Network

Page 2: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network

The Power of Joint Standardization: BIAN

Increasing Interest in Emerging StandardBanking Industry Architecture Network (BIAN):

Not-for-profit association of leading banks and their

partners

Semantic Definition of standardised IT services

Close collaboration with other standards initiatives: ISO

20022, IFX Forum and Open Group (TOGAF)

Active contribution and adoption by

additional players will be crucial

Immediate Value for Banks and Partners:

Reference landscape to faciliate creation of individual

architecture roadmaps

Complemented by aligned Metamodel and Service

definitions

Flexible Integration of existing application landscapes and

commercially available software solutions

Page 3: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network

BIAN – Organizational Structure

Representatives(Interested members)

LiaisonsRelationship Manager

for BIAN Membership

ExpertsDomain Skills and

Knowledge

Board Members(Elected members)

Delegates(All members)

General AssemblyGeneral Assembly

Board of DirectorsBoard of Directors

SecretariatSecretariat

Working

Groups

WorkingWorking

Groups

Architecture

Committee

Quality Assurance

Quality Assurance

ServiceLandscape

ServiceLandscape

Architecture Framework & Foundation

Architecture Framework & Foundation

Architecture ManagementArchitecture Management

ServiceRepository

ServiceRepository

Building Block Structures

Building Block Structures

Architecture

Service

Definitions

Building

Blocks

LendingLendingBusiness Partner

Business Partner

AnalyticsAnalytics PaymentsPayments Market DataMarket Data PricingPricing

3

Standardization Group

Standardization Group

CommunicationsCommunicationsStrategy Advisory

GroupStrategy Advisory

Group Overall

Page 4: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network

What is the BIAN Service Landscape

NEW: BIAN Service Landscape Version 1.5

Business Area

Business Domain

Service Domain

BIAN Service Landscape version 1.5 The BIAN Service Landscape is a

reference framework containing all

of the identified BIAN Service

Domains organized for ease of

access.

The BIAN Service Domain

represents a generic business

capability for which BIAN seeks to

define the standard canonical

semantic services for the banking

industry

Version 1.5 retains the established

BIAN Service Landscape format of:

Business Areas

Business Domains

Service Domains

Page 5: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN WebinarThe BIAN Service Landscape as Reference Model for SAP

Jens-Peter Jensen

August 10, 2011

Page 6: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 6Confidential

Agenda

SAP for Banking

Modeling in SAP for Banking

SAP for Banking Solution Architecture

BIAN Service Landscape

Business Process Model

Message Flow Model

From BIAN Service Domain to SAP solutions

Page 7: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 7Confidential

SAP for Banking – Introduction

2500+ Banks in 120 Countries

build on their success with SAP for Banking

Retail Core Banking: SAP recognized

as most visionary vendor by Gartner &

as a “shortlist” choice by Ovum

“Effective partnerships are enabling multiple,

simultaneous, complex core banking

replacement programs through extended

bandwidth.”

Gartner – September 2010

“SAP has managed to leverage its overall

strength in enterprise applications to become a

significant provider in the core systems

market”

Ovum – February 2011

Customer Communication Channels

Enterprise

Resource

Planning

Customer Relationship Management

Transactional Banking

Analytical Banking

Integration Infrastructure

Solution Portfolio

Overview

End-to-end processes for multi-industry value chains

combining horizontal and industry-specific solutions

Page 8: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 8Confidential

Front end / Multi channelFront end / Multi channel

Collaboration / Process ManagementCollaboration / Process Management

BusinessFunctionalityBusinessFunctionality

BusinessFunctionalityBusinessFunctionality

Customer Communication Channels

Enterprise

Resource

Planning

Customer Relationship Management

Transactional Banking

Analytical Banking

Integration Infrastructure

Business Requirements

Business Agility

Efficiency

SAP for BankingFrom Solution Portfolio to Solution Architecture

Requirements Influencing

Architecture

Openness

Extensibility

Flexibility

Abstraction

Page 9: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 9Confidential

Model Driven

Requirements Influencing

Architecture

Openness

Extensibility

Flexibility

Higher Abstraction

Decoupling of „content“ and

„container“

Manage change

Independent lifecycle management

Models to capture content

Binding methodology

Based on standards

End-to-End modeling

Business Models

Transformation Models (Software Analysis

Models)

Software Design Models

ENTERPRISE SERVICES WORKPLACE“

Page 10: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 10Confidential

ModelingMethod for Roll-In and Roll-Out

Goal is

a transparent, consistent,

efficient and scalable

management

of requirements and solutions

of any company

along its complete lifecycle

Approach

Clarity on terms and artefacts

What is in scope of a specific

model type

What is out of scope

Easy to understand relations

Responsibilities and

GovernanceRoll-In Roll-OutWhat do I need? What do I get?

Software

Design

Business

Process

Software

Analysis

Software

Documentation

Software

Analysis

Page 11: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 11Confidential

Models in the Context of our Today DiscussionSimplified View

Static representation

Captures capabilities

Dynamic representation

Captures a business activity based on a

consistent and common usage of these

capabilities

Software Analysis Models

Establishes the relationship between

business requirements and the real

software

Emphasis of the current modeling

activities

Goal:

Comprehensive catalogue of models

Establish platform independent

models

Dynamic

Representation

Static

Representation

Service

Domain

So

ftw

are

An

aly

sis

Pla

tform

Independent

So

ftw

are

De

sig

nP

latf

orm

Depend

ent

Business

Object

Process

Components

Bu

sin

es

s

Pro

ces

s

Message Flow

Business

Process

Service

Process

Component

Interaction

Model

Page 12: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 12Confidential

Service LandscapeCornerstone in the Business and Software Lifecycle

The Service Landscape plays a vital role in the management of the software

lifecycle same as in the management of the business lifecycle

Service Domains ...

Can be provided in a standardized way

The vast majority of capabilities to run and manage a bank do not differ from bank to bank

around the globe

This needs to be separated from the question how these capabilities are used in a concrete

business context. This differs from bank to bank and around the globe.

Play a critical role in the alignment between business and IT

Service domains are understood by business as well as IT

Both can establish a link to their dynamic models

Are used as a reference along the software and business lifecycle

Software: From portfolio case to software

Business: From value engineering to operations

Page 13: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011, BIAN – Banking Industry Architecture Network

Market OperationsMarket Operations

Trading Trading

Investment Investment Management

Corporate Banking Corporate Banking Products

Trade FinanceTrade Finance

Corporate Financing & Advisory ServicesCorporate Financing & Advisory Services

Regulations & Regulations & Compliance

MarketingMarketing

Enterprise AnalysisEnterprise Analysis

Bank Portfolio & Bank Portfolio & Treasury

Market Models & Market Models & Analysis

Operational ModelsOperational Models

IT ManagementIT Management

Buildings, Equipment Buildings, Equipment and Facilities

Finance Finance

Human Resource Human Resource Management

Business DirectionBusiness Direction

Business Command & Business Command & Control

Knowledge & IP Knowledge & IP Management

Corporate RelationsCorporate Relations

ServicingServicing

PaymentsPayments

Account ManagementAccount Management

Collateral Collateral Administration

Operational ServicesOperational Services

Document Mgmt & Archive

Product ManagementProduct Management

Cross ChannelCross Channel

Channel SpecificChannel Specific

Market DataMarket Data Non IT and HR Non IT and HR Enterprise Services

Customer MgmtCustomer Mgmt

PartyParty

SalesSales

Consumer Loans & Consumer Loans & Deposits

CardsCards

Consumer ServicesConsumer Services

External AgencyExternal Agency

Sales & ServiceSales & ServiceReference DataReference Data Business SupportBusiness SupportAnalytics &

RiskAnalytics &

RiskOperations & ExecutionOperations & Execution

Financial MarketsFinancial Markets

Mutual Fund Administration

Hedge Fund Administration

Unit Trust Administration

Order Allocation

Clearing & Settlement

Securities Fails Processing

Trade/Price Reporting

Custody Administration

Customer Entitlement Admin.

Securities Valuation

Trading Book Oversight

Dealer Workbench

Market Making

Assisted Trading

Program Trading

Market Trading

Order Management

Investment Portfolio Planning

Investment Portfolio Analysis

Investment Portfolio Mgmt

Corporate ProductsCorporate Products

Corporate Credit Facility

Corporate Loan

Cash Mgmt & Accounting Svs

Cheque Lock Box

Letter of Credit

Bank Guarantee

Trade Finance Services

Taxation Services

Corporate Finance Services

M&A Advisory Services

Corporate Tax Advisory Svs

Public Offering

Private Placement

Fraud/AML Resolution

Guideline Compliance

Regulatory Compliance

Compliance Reporting

Business Development Policies

Business Development

Brand Management

Advertising

Promotional Events

Prospect Campaign Portfolio

Prospect Campaign Design

Prospect Campaign Execution

Customer Campaign Portfolio

Customer Campaign Design

Customer Campaign Execution

Prospect Management

Customer Surveys

Market Research

Customer Portfolio

Segment Plan

Segment Assessment

Market Analysis

Competitor Analysis

Product Portfolio

Branch Portfolio

Channel Portfolio

Stock Lending/Repos

Treasury Management

Treasury Administration

Asset Securitization

Factoring

Asset & Liability Committee

Bank Portfolio Analysis

Bank Portfolio Administration

Market Models

Money Market Risk

Counterparty Risk

Cust. Behavior Model Portfolio

Customer Behavior Model

Credit/Margin Policies

Production Risk Models

Operational Risk Models

Fraud Models

Fraud Detection

Systems Administration

IT Policies & Plan

IT Architecture & Standards

Development Environment

Solution Development

Production Release

Solution Deployment

Systems Operations

Platform Operations

Systems Help Desk

Systems Assurance

Internal Network Operations

Property Portfolio

Site Operations

Site Administration

Equipment Administration

Equipment Maintenance

Utilities Administration

Maintenance

Financial Statements

Financial Control

Financial Control Resolution

Tax Administration

HR Policies & Plan

Employee Assignment

Employee Record

Employee/Contractor Contract

Employee Certification

Employee Assessment

Employee Payroll & Incentives

Travel & Expenses

Employee Access Profile

Employee Benefits

Workforce Training

Recruitment

Corporate Strategy

Corporate Policies

Product & Service Policies

Business Architecture

Continuity Planning

Business Unit Budget

Financial Analysis

Business Unit Financial Ops

Business Unit Accounting

Organizational Model

Business Unit Operations

Business Unit Administration

Management Manual

Intellectual Property Portfolio

Knowledge Exchange

Corporate Communications

Corporate Alliance/Stakeholder

Corporate Relationship

Regulatory & Legal Authority

Investor Relations

Servicing Issue

Case Management

Case Resolution Analysis

Customer Case

Card Case

Cross Product Operations

Cross Product Operations

Payments Execution

Check Processing

Cash/Currency Inventory

Wire Room

Transaction Engine

Customer Account

Position Management

Accounts Receivable

Account Reconciliation

Fraud Detection

Rewards Points Account

Collateral Management

Collateral Asset Administration

Collections

Consolidated Customer Activity

Card Issuance

Rewards Points Agreement

Billing Services

Document Services

Archive Services

Correspondence

Product Design

Product Combination

Product Deployment

Product Training

Product Quality Assurance

Product Pricing Facility

Servicing Position

Servicing Activity Analysis

Contact Routing

Contact Dialogue

Interactive Help

Channel Management

Channel Operations

Branch Currency Distribution

Distribution Operations

eTrading

Product Inventory Item Mgmt

Product Inventory Distribution

Market Feed Administration

Market Feed Operation

Market Information Management

Financial Market Analysis

Financial Market Research

Quantitative Analysis

Market Data Dissemination Admin

Market Data Dissemination Ops

Financial Instrument Maint.

Reference/Directory Management

Counterparty Administration

Credit Agency Svs.OperationsInternal Audit

Procurement

Fixed Asset Register

Legal Assurance

Supplier Management

Company Billing & Payments

Customer Relationship Plan

Customer Agreement

Customer Product Coverage

Customer Event History

Customer Behavioral Insights

Customer Credit Rating

Account Recovery

Party Data Management

Party Profile

Commission Agreement

Commission Transaction

Product Matching

Sales Planning

Offer Management

Underwriting

Product Expert Sales Support

Consumer ProductsConsumer Products

Secured Loans

Unsecured Loans

Consumer Finance

Current Account

Deposit Account

Card Facility

Card Authorization

Card Capture

Merchant Relations

Currency Exchange

Remittance Services

Trust Services

Brokered Product

Bank Drafts & T Checks

Consumer Investments

Credit Agency Service Sub.

Syndicate Management

Correspondent Bank

Sub Custodian

Product Broker

Product Service Agency

Contractor/Supplier Agreement

BIAN Service Landscape Version 1.5

Page 14: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 14Confidential

From a BIAN Service Landscape

to an SAP Service Landscape

Reasons for SAP specific adoption:

BIAN draft status for Service Domains

Different grouping better representing the SAP needs

Page 15: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 15Confidential

SAP for Banking – Service Landscape (July 1st, 2011)

Legend Service DomainBusiness Domain

Market OperationsMarket Operations

Trading Trading

Investment Investment Management

Corporate Banking Corporate Banking Products

Trade FinanceTrade Finance

Corporate Financing & Advisory ServicesCorporate Financing & Advisory Services

MarketingMarketing

Enterprise AnalysisEnterprise Analysis

Bank Portfolio & Bank Portfolio & Treasury

Risk Models & Risk Models & Analysis

Finance Finance

Human Resource Human Resource Management

Business DirectionBusiness DirectionBusiness Command & Business Command &

Control

Corporate RelationsCorporate Relations

ServicingServicing

PaymentsPayments

Account ManagementAccount Management

Collateral Collateral Administration

Operational ServicesOperational Services

Document Mgmt & Archive

Product ManagementProduct Management

Customer InteractionCustomer Interaction

ChannelsChannels

Market DataMarket Data

Customer MgmtCustomer Mgmt

Non HR Enterprise Non HR Enterprise Services

PartyParty

SalesSales

Consumer Loans & Consumer Loans & Deposits

CardsCards

Consumer ServicesConsumer Services

Third Party Service Third Party Service Providers

Sales & ServiceSales & ServiceReference DataReference Data Business SupportBusiness SupportAnalytics &

RiskAnalytics &

RiskOperations & ExecutionOperations & Execution

Financial MarketsFinancial Markets

Mutual Fund Administration

Hedge Fund Administration

Unit Trust Administration

Order Allocation

Clearing & Settlement

Securities Fails Processing

Trade/Price Reporting

Custody Administration

Customer Entitlement Admin.

Securities Valuation

Trading Book Oversight

Dealer Workbench

Market Making

Assisted Trading

Program Trading

Market Trading

Order Management

Investment Portfolio Planning

Investment Portfolio Analysis

Investment Portfolio Mgmt

Corporate ProductsCorporate Products

Corporate Credit Facility

Corporate Loan

Cash Mgmt & Accounting Svs

Cheque Lock Box

Letter of Credit

Bank Guarantee

Trade Finance Services

Taxation Services

Corporate Finance Services

M&A Advisory Services

Corporate Tax Advisory Svs

Public Offering

Private Placement

Brand Management

Advertising

Promotional Events

Customer Portfolio

Segment Plan

Segment Assessment

Market Analysis

Competitor Analysis

Product Portfolio

Branch Portfolio

Channel Portfolio

Treasury Management

Treasury Administration

Asset Securitization

Factoring

Asset & Liability Committee

Bank Portfolio Analysis

Bank Portfolio Administration

Operational RiskFinancial Statements

Financial Control

Tax Administration

HR Policies & Plan

Employee Assignment

Employee Record

Employee/Contractor Contract

Employee Certification

Employee Assessment

Employee Payroll & Incentives

Travel & Expenses

Employee Access Profile

Employee Benefits

Corporate Strategy

Corporate Policies

Product & Service Policies

Business Architecture

Continuity Planning

Business Unit Budget

Financial Analysis

Business Unit Financial Ops

Business Unit Accounting

Organizational Model

Business Unit Operations

Business Unit Administration

Corporate Communications

Corporate Alliance/Stakeholder

Corporate Relationship

Regulatory & Legal Authority

Investor Relations

Servicing Issue

Case Management

Case Resolution Analysis

Customer Case

Cross Product Operations

Cross Product Operations

Payments Execution

Check Processing

Cash/Currency Inventory

Payment Gateway

Customer Account

Position Management

Accounts Receivable

Account Reconciliation

Fraud Detection

Rewards Points Management

Collateral Management

Collateral Asset Administration

Consolidated Customer Activity

Document Services

Archive Services

Product Design

Product Combination

Product Deployment

Product Training

Product Quality Assurance

Price List Management

Contact Dialogue

Interactive Help

Market Data Management

Credit Agency Svs.Operations

Internal Audit

Procurement

Fixed Asset Register

Legal Assurance

Supplier Management

Company Billing & Payments

Customer Relationship Plan

Customer Agreement

Customer Product Coverage

Customer Event History

Customer Credit Rating

Account Recovery

Party Data Management

Party Profile

Commission Management

Commission Agreement

Sales Planning

Offer Management

Underwriting

Product Expert Sales Support

Consumer ProductsConsumer Products

Loans

Current Account

Deposit Account

Card Management

Card Authorization

Card Capture

Merchant Relations

Currency Exchange

Remittance Services

Trust Services

Brokered Product

Bank Drafts & T Checks

Consumer Investments

Credit Agency Service Sub.

Syndicate Management

Correspondent Bank

Sub Custodian

Product Broker

Product Service Agency

Branch

ATM

Mobile

Call Center

Internet/eBanking

Agent

Telephone

Business Business Development

Internal Campaign Mgmt.

Business Development

Prospect Management

Customer Surveys

External Campaign Mgmt.

Product Inventory Item Mgmt

Customer Behavioral Insights

Collections

Billing Services

IT Systems

Regulation & Regulation & Compliance

Impairment

Customer Behavior Customer Behavior Models

Cust. Behavior Model Portfolio

Customer Behavior Model

Regulatory Compliance

Compliance Reporting

Business AreaBusiness Area

Fraud / AMLFraud / AML

Correspondence

Fraud/AML Resolution

Guideline Compliance

Fraud Models

Financial Market Financial Market Models & Analysis Buildings, Equipment Buildings, Equipment

and Facilities

Knowledge & IP Knowledge & IP Management

Market Models

Money Market Risk

Counterparty Risk

Property Portfolio

Site Operations

Site Administration

Equipment Administration

Equipment Maintenance

Utilities Administration

Maintenance

Workforce Training

Recruitment

Management Manual

Intellectual Property Portfolio

Knowledge Exchange

Financial Market Analysis

Quantitative Analysis

Credit/Margin Policies

Copyright 2011 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information in this document is proprietary to SAP. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only

intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items

contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Page 16: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 16Confidential

SAP for Banking – Service Landscape (July 1st, 2011)

Comparison to BIAN: Broad Reuse – Selected Areas of Difference

Legend Service DomainBusiness Domain

Market OperationsMarket Operations

Trading Trading

Investment Investment Management

Corporate Banking Corporate Banking Products

Trade FinanceTrade Finance

Corporate Financing & Advisory ServicesCorporate Financing & Advisory Services

MarketingMarketing

Enterprise AnalysisEnterprise Analysis

Bank Portfolio & Bank Portfolio & Treasury

Risk Models & Risk Models & Analysis

Finance Finance

Human Resource Human Resource Management

Business DirectionBusiness DirectionBusiness Command & Business Command &

Control

Corporate RelationsCorporate Relations

ServicingServicing

PaymentsPayments

Account ManagementAccount Management

Collateral Collateral Administration

Operational ServicesOperational Services

Document Mgmt & Archive

Product ManagementProduct Management

Customer InteractionCustomer Interaction

ChannelsChannels

Market DataMarket Data

Customer MgmtCustomer Mgmt

Non HR Enterprise Non HR Enterprise Services

PartyParty

SalesSales

Consumer Loans & Consumer Loans & Deposits

CardsCards

Consumer ServicesConsumer Services

Third Party Service Third Party Service Providers

Sales & ServiceSales & ServiceReference DataReference Data Business SupportBusiness SupportAnalytics &

RiskAnalytics &

RiskOperations & ExecutionOperations & Execution

Financial MarketsFinancial Markets

Mutual Fund Administration

Hedge Fund Administration

Unit Trust Administration

Order Allocation

Clearing & Settlement

Securities Fails Processing

Trade/Price Reporting

Custody Administration

Customer Entitlement Admin.

Securities Valuation

Trading Book Oversight

Dealer Workbench

Market Making

Assisted Trading

Program Trading

Market Trading

Order Management

Investment Portfolio Planning

Investment Portfolio Analysis

Investment Portfolio Mgmt

Corporate ProductsCorporate Products

Corporate Credit Facility

Corporate Loan

Cash Mgmt & Accounting Svs

Cheque Lock Box

Letter of Credit

Bank Guarantee

Trade Finance Services

Taxation Services

Corporate Finance Services

M&A Advisory Services

Corporate Tax Advisory Svs

Public Offering

Private Placement

Brand Management

Advertising

Promotional Events

Customer Portfolio

Segment Plan

Segment Assessment

Market Analysis

Competitor Analysis

Product Portfolio

Branch Portfolio

Channel Portfolio

Treasury Management

Treasury Administration

Asset Securitization

Factoring

Asset & Liability Committee

Bank Portfolio Analysis

Bank Portfolio Administration

Operational RiskFinancial Statements

Financial Control

Tax Administration

HR Policies & Plan

Employee Assignment

Employee Record

Employee/Contractor Contract

Employee Certification

Employee Assessment

Employee Payroll & Incentives

Travel & Expenses

Employee Access Profile

Employee Benefits

Corporate Strategy

Corporate Policies

Product & Service Policies

Business Architecture

Continuity Planning

Business Unit Budget

Financial Analysis

Business Unit Financial Ops

Business Unit Accounting

Organizational Model

Business Unit Operations

Business Unit Administration

Corporate Communications

Corporate Alliance/Stakeholder

Corporate Relationship

Regulatory & Legal Authority

Investor Relations

Servicing Issue

Case Management

Case Resolution Analysis

Customer Case

Cross Product Operations

Cross Product Operations

Payments Execution

Check Processing

Cash/Currency Inventory

Payment Gateway

Customer Account

Position Management

Accounts Receivable

Account Reconciliation

Fraud Detection

Rewards Points Management

Collateral Management

Collateral Asset Administration

Consolidated Customer Activity

Document Services

Archive Services

Product Design

Product Combination

Product Deployment

Product Training

Product Quality Assurance

Price List Management

Contact Dialogue

Interactive Help

Market Data Management

Credit Agency Svs.Operations

Internal Audit

Procurement

Fixed Asset Register

Legal Assurance

Supplier Management

Company Billing & Payments

Customer Relationship Plan

Customer Agreement

Customer Product Coverage

Customer Event History

Customer Credit Rating

Account Recovery

Party Data Management

Party Profile

Commission Management

Commission Agreement

Sales Planning

Offer Management

Underwriting

Product Expert Sales Support

Consumer ProductsConsumer Products

Loans

Current Account

Deposit Account

Card Management

Card Authorization

Card Capture

Merchant Relations

Currency Exchange

Remittance Services

Trust Services

Brokered Product

Bank Drafts & T Checks

Consumer Investments

Credit Agency Service Sub.

Syndicate Management

Correspondent Bank

Sub Custodian

Product Broker

Product Service Agency

Branch

ATM

Mobile

Call Center

Internet/eBanking

Agent

Telephone

Business Business Development

Internal Campaign Mgmt.

Business Development

Prospect Management

Customer Surveys

External Campaign Mgmt.

Product Inventory Item Mgmt

Customer Behavioral Insights

Collections

Billing Services

IT Systems

Regulation & Regulation & Compliance

Impairment

Customer Behavior Customer Behavior Models

Cust. Behavior Model Portfolio

Customer Behavior Model

Regulatory Compliance

Compliance Reporting

Business AreaBusiness Area

Fraud / AMLFraud / AML

Correspondence

Fraud/AML Resolution

Guideline Compliance

Fraud Models

Financial Market Financial Market Models & Analysis Buildings, Equipment Buildings, Equipment

and Facilities

Knowledge & IP Knowledge & IP Management

Market Models

Money Market Risk

Counterparty Risk

Property Portfolio

Site Operations

Site Administration

Equipment Administration

Equipment Maintenance

Utilities Administration

Maintenance

Workforce Training

Recruitment

Management Manual

Intellectual Property Portfolio

Knowledge Exchange

Financial Market Analysis

Quantitative Analysis

Credit/Margin Policies

Key Areas of

Difference

Page 17: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 17Confidential

Business Process ModelExample: Saving Account Opening with card (Call Center)

Provides information on main flow of activities, dependencies and organizational units involved

Easy to understand, discuss and adapt for business

Allows implementation team to derive component related key requirements

Reflects what a typical bank currently needs

Allows to provide overview on current SAP solution coverage

Characteristics

Page 18: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 18Confidential

Message Flow Model

Example: Saving Account Opening with Card (Call Center)

Provides information on flow of activities, dependencies down to message level and provider

of the needed capabilities

Provides application related input for the integration of software components

Allows to explicitely cover orchestration requirements

Provides detail on current SAP coverage

Characteristics

Page 19: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 19Confidential

Usage of Service DomainsBusiness Process: Saving Account Opening with card

Legend Service DomainBusiness Domain

Market OperationsMarket Operations

Trading Trading

Investment Investment Management

Corporate Banking Corporate Banking Products

Trade FinanceTrade Finance

Corporate Financing & Advisory ServicesCorporate Financing & Advisory Services

MarketingMarketing

Enterprise AnalysisEnterprise Analysis

Bank Portfolio & Bank Portfolio & Treasury

Risk Models & Risk Models & Analysis

Finance Finance

Human Resource Human Resource Management

Business DirectionBusiness DirectionBusiness Command & Business Command &

Control

Corporate RelationsCorporate Relations

ServicingServicing

PaymentsPayments

Account ManagementAccount Management

Collateral Collateral Administration

Operational ServicesOperational Services

Document Mgmt & Archive

Product ManagementProduct Management

Customer InteractionCustomer Interaction

ChannelsChannels

Market DataMarket Data

Customer MgmtCustomer Mgmt

Non HR Enterprise Non HR Enterprise Services

PartyParty

SalesSales

Consumer Loans & Consumer Loans & Deposits

CardsCards

Consumer ServicesConsumer Services

Third Party Service Third Party Service Providers

Sales & ServiceSales & ServiceReference DataReference Data Business SupportBusiness SupportAnalytics &

RiskAnalytics &

RiskOperations & ExecutionOperations & Execution

Financial MarketsFinancial Markets

Mutual Fund Administration

Hedge Fund Administration

Unit Trust Administration

Order Allocation

Clearing & Settlement

Securities Fails Processing

Trade/Price Reporting

Custody Administration

Customer Entitlement Admin.

Securities Valuation

Trading Book Oversight

Dealer Workbench

Market Making

Assisted Trading

Program Trading

Market Trading

Order Management

Investment Portfolio Planning

Investment Portfolio Analysis

Investment Portfolio Mgmt

Corporate ProductsCorporate Products

Corporate Credit Facility

Corporate Loan

Cash Mgmt & Accounting Svs

Cheque Lock Box

Letter of Credit

Bank Guarantee

Trade Finance Services

Taxation Services

Corporate Finance Services

M&A Advisory Services

Corporate Tax Advisory Svs

Public Offering

Private Placement

Brand Management

Advertising

Promotional Events

Customer Portfolio

Segment Plan

Segment Assessment

Market Analysis

Competitor Analysis

Product Portfolio

Branch Portfolio

Channel Portfolio

Treasury Management

Treasury Administration

Asset Securitization

Factoring

Asset & Liability Committee

Bank Portfolio Analysis

Bank Portfolio Administration

Operational RiskFinancial Statements

Financial Control

Tax Administration

HR Policies & Plan

Employee Assignment

Employee Record

Employee/Contractor Contract

Employee Certification

Employee Assessment

Employee Payroll & Incentives

Travel & Expenses

Employee Access Profile

Employee Benefits

Corporate Strategy

Corporate Policies

Product & Service Policies

Business Architecture

Continuity Planning

Business Unit Budget

Financial Analysis

Business Unit Financial Ops

Business Unit Accounting

Organizational Model

Business Unit Operations

Business Unit Administration

Corporate Communications

Corporate Alliance/Stakeholder

Corporate Relationship

Regulatory & Legal Authority

Investor Relations

Servicing Issue

Case Management

Case Resolution Analysis

Customer Case

Cross Product Operations

Cross Product Operations

Payments Execution

Check Processing

Cash/Currency Inventory

Payment Gateway

Customer Account

Position Management

Accounts Receivable

Account Reconciliation

Fraud Detection

Rewards Points Management

Collateral Management

Collateral Asset Administration

Consolidated Customer Activity

Document Services

Archive Services

Product Design

Product Combination

Product Deployment

Product Training

Product Quality Assurance

Price List Management

Contact Dialogue

Interactive Help

Market Data Management

Credit Agency Svs.Operations

Internal Audit

Procurement

Fixed Asset Register

Legal Assurance

Supplier Management

Company Billing & Payments

Customer Relationship Plan

Customer Agreement

Customer Product Coverage

Customer Event History

Customer Credit Rating

Account Recovery

Party Data Management

Party Profile

Commission Management

Commission Agreement

Sales Planning

Offer Management

Underwriting

Product Expert Sales Support

Consumer ProductsConsumer Products

Loans

Current AccountDeposit Account

Card Management

Card Authorization

Card Capture

Merchant Relations

Currency Exchange

Remittance Services

Trust Services

Brokered Product

Bank Drafts & T Checks

Consumer Investments

Credit Agency Service Sub.

Syndicate Management

Correspondent Bank

Sub Custodian

Product Broker

Product Service Agency

Branch

ATM

MobileCall Center

Internet/eBanking

Agent

Telephone

Business Business Development

Internal Campaign Mgmt.

Business Development

Prospect Management

Customer Surveys

External Campaign Mgmt.

Product Inventory Item Mgmt

Customer Behavioral Insights

Collections

Billing Services

IT Systems

Regulation & Regulation & Compliance

Impairment

Customer Behavior Customer Behavior Models

Cust. Behavior Model Portfolio

Customer Behavior Model

Regulatory Compliance

Compliance Reporting

Business AreaBusiness Area

Fraud / AMLFraud / AML

Correspondence

Fraud/AML Resolution

Guideline Compliance

Fraud Models

Financial Market Financial Market Models & Analysis Buildings, Equipment Buildings, Equipment

and Facilities

Knowledge & IP Knowledge & IP Management

Market Models

Money Market Risk

Counterparty Risk

Property Portfolio

Site Operations

Site Administration

Equipment Administration

Equipment Maintenance

Utilities Administration

Maintenance

Workforce Training

Recruitment

Management Manual

Intellectual Property Portfolio

Knowledge Exchange

Financial Market Analysis

Quantitative Analysis

Credit/Margin Policies

Page 20: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 20Confidential

From BIAN Service Landscape to SAP PlatformAn Example

Service Domain: Party Data Management

The service domain Party Data Management enables a bank to manage party

data that is relevant in its business processes. The management of business

party data includes the management of general data like names,

complementary identification, roles parties can play in business processes and

especially in agreements, address information like postal addresses, internal

and external ratings, tax information as well as links to documents.

Business Objects:

Business Partner, Business Partner Relationship

The business object business partner is a person, organization or group of

persons in which a company has a business interest.

Process Component:

Business Partner Data Management

The process component Financial Services Business Partner Data

Management enables a bank or an insurance company to manage its business

partner data that is relevant to its business processes.

Service Operations: Create, Read, Update, Inform, Find, ...

For more information

please go to ...

Static

Representation

Service

Domain

So

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are

An

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sis

Pla

tform

Independent

So

ftw

are

De

sig

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latf

orm

Depend

ent

Business

Object

Process

Components

Bu

sin

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s

Pro

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Service

BIA

NS

AP

ENTERPRISE SERVICES WORKPLACE

Page 21: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

© 2011 SAP AG. All rights reserved. 21Confidential

Summary & Conclusion

BIAN Service Landcape targets a critical element for the lifecycle

management of busines and IT in the banking industry

There is no alternative model – especially not one with a comparable ambition

and industry support

The current status of the BIAN Service Landscape now adds substantial value

to the modeling activities within SAP and for our customers

Used as reference model since July 1, 2011

Some adjustments still required

SAP trusts BIAN and is fully supportive to broaden and deepen the scope to

further drive standardization in the banking industry

Page 22: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

Thank You!

Contact information:

Jens-Peter Jensen

Head of Architecture, Industry Sector Financial Services

Dietmar-Hopp-Allee 16 / D – 69190 Walldorf

Page 23: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network24

BIAN Benefits in a Nutshell

Achieve interoperable banking architectures

Reduce integration costs and

therefore minimize IT risks

Facilitate complex

transformation projects

Join a vibrant community of banking and architecture experts

Share experiences with your peers

Learn more about IT and

business architecture topics

Shape an emerging industry standard

Page 24: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network25

Explore BIAN in more Detail

Visit the BIAN Homepage www.bian.org

Have an individual follow up session arranged for your team

Learn more about BIAN at selected Banking events, including

SIBOS, Toronto (Canada), September 19-23, 2011

Member-hosted events

EURO Finance Week, Frankfurt am Main (Germany), November 14–18, 2011

Your Feedback on BIAN results is highly welcomeOnline Survey available on the BIAN Homepage

For access through the BIAN homepage, follow this Link

For Direct Link to questionnaire, follow this link: Questionnaire

Page 25: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network26

Thank you!

Page 26: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network27

Contact BIAN for Additional Questions

Page 27: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network28

APPENDIX

Page 28: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network29

• 6-9 PDs*) per member

representative per year

• 6-9 PDs*) per member

representative per year

Model for Gradually Increased Engagement

in BIAN

• Member contributing membership fee to support funding of third party

resources

• Access to BIAN internal wiki, including work in progress (e.g. documents

currently under review)

• Engagement limited to participation in physical BIAN Core Team Meetings• February 22 - 25, 2011 near Zurich (Switzerland)

• June 8 -10, 2011, Amsterdam

• October 26 - 28, 2011, Paris, France.

• Member contributing membership fee to support funding of third party

resources

• Access to BIAN internal wiki, including work in progress (e.g. documents

currently under review)

• Engagement limited to participation in physical BIAN Core Team Meetings• February 22 - 25, 2011 near Zurich (Switzerland)

• June 8 -10, 2011, Amsterdam

• October 26 - 28, 2011, Paris, France.

• See above – in addition:

• Active engagement in 1 Service Definition Working Group / 1 Architecture

Working Group, for example:• Service Definition: WG Business Partner or Lending

• Architecture: Service Landscape (alternatively: Architecture Framework and

Foundation)

• See above – in addition:

• Active engagement in 1 Service Definition Working Group / 1 Architecture

Working Group, for example:• Service Definition: WG Business Partner or Lending

• Architecture: Service Landscape (alternatively: Architecture Framework and

Foundation)

Engagement Level 1: Membership and Limited Engagement

• See above – in addition:

• Participation in Document reviews – Contribution to Quality Assurance

• Virtual or physical review sessions with other subject matter experts

• Recently finalized documents prior to final approval and publication

• See above – in addition:

• Participation in Document reviews – Contribution to Quality Assurance

• Virtual or physical review sessions with other subject matter experts

• Recently finalized documents prior to final approval and publication

• Financial and Marketing

Support

• Network

• Financial and Marketing

Support

• Network

• Guidance through

Participation in Reviews

• Guidance through

Participation in Reviews

• Active engagement in

area relevant to Member

• Active engagement in

area relevant to Member

• In addition approx. 2

• PDs*) per expert review:

Prep., guidelines, review)

• In addition approx. 2

• PDs*) per expert review:

Prep., guidelines, review)

• In addition approx. 15

• PDs*) per working group per

year (mainly virtual

collaboration)

• In addition approx. 15

• PDs*) per working group per

year (mainly virtual

collaboration)

*) PDs = Person Days

Engagement Level 2: Participation in (virtual) Reviews

Engagement Level 3: Active Contribution

Page 29: The BIAN Service Landscape as Reference Model for SAP · SAP for Banking –Service Landscape (July 1st, 2011) Legend Business Domain Service Domain Market Operations Trading Investment

BIAN 2011 BIAN – Banking Industry Architecture Network30

Intellectual Property and Membership Fees

Intellectual Property

• BIAN Intellectual property policy

• WG membership triggers IPR Policy

• Members surrender IP on contributions

to WG’s

• Members warrant that all WG

contributions are their IPR

• BIAN deliverables are royalty free

Fees (annual membership)

Software / Tech vendors / Integrators

(250 employees or more)

• EUR 30.000,-

Banks / FI’s that are not vendors

• EUR 20.000,-

Software / Tech vendors / Integrators

(less than 250 employees)

• EUR 10.000,-