the bian service landscape as reference model for sap · sap for banking –service landscape (july...
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BIAN 2010, BIAN – Banking Industry Architecture NetworkDatum, Referent
The BIAN Service
Landscape as Reference
Model for SAP
Jens-Peter Jensen, Head of Architecture, Financial
Services, SAP AG
Karin Fischenbeck, Secretary General of BIAN
August 10, 2011
BIAN 2011, BIAN – Banking Industry Architecture Network
BIAN 2011 BIAN – Banking Industry Architecture Network
The Power of Joint Standardization: BIAN
Increasing Interest in Emerging StandardBanking Industry Architecture Network (BIAN):
Not-for-profit association of leading banks and their
partners
Semantic Definition of standardised IT services
Close collaboration with other standards initiatives: ISO
20022, IFX Forum and Open Group (TOGAF)
Active contribution and adoption by
additional players will be crucial
Immediate Value for Banks and Partners:
Reference landscape to faciliate creation of individual
architecture roadmaps
Complemented by aligned Metamodel and Service
definitions
Flexible Integration of existing application landscapes and
commercially available software solutions
BIAN 2011 BIAN – Banking Industry Architecture Network
BIAN – Organizational Structure
Representatives(Interested members)
LiaisonsRelationship Manager
for BIAN Membership
ExpertsDomain Skills and
Knowledge
Board Members(Elected members)
Delegates(All members)
General AssemblyGeneral Assembly
Board of DirectorsBoard of Directors
SecretariatSecretariat
Working
Groups
WorkingWorking
Groups
Architecture
Committee
Quality Assurance
Quality Assurance
ServiceLandscape
ServiceLandscape
Architecture Framework & Foundation
Architecture Framework & Foundation
Architecture ManagementArchitecture Management
ServiceRepository
ServiceRepository
Building Block Structures
Building Block Structures
Architecture
Service
Definitions
Building
Blocks
LendingLendingBusiness Partner
Business Partner
AnalyticsAnalytics PaymentsPayments Market DataMarket Data PricingPricing
3
Standardization Group
Standardization Group
CommunicationsCommunicationsStrategy Advisory
GroupStrategy Advisory
Group Overall
BIAN 2011 BIAN – Banking Industry Architecture Network
What is the BIAN Service Landscape
NEW: BIAN Service Landscape Version 1.5
Business Area
Business Domain
Service Domain
BIAN Service Landscape version 1.5 The BIAN Service Landscape is a
reference framework containing all
of the identified BIAN Service
Domains organized for ease of
access.
The BIAN Service Domain
represents a generic business
capability for which BIAN seeks to
define the standard canonical
semantic services for the banking
industry
Version 1.5 retains the established
BIAN Service Landscape format of:
Business Areas
Business Domains
Service Domains
BIAN WebinarThe BIAN Service Landscape as Reference Model for SAP
Jens-Peter Jensen
August 10, 2011
© 2011 SAP AG. All rights reserved. 6Confidential
Agenda
SAP for Banking
Modeling in SAP for Banking
SAP for Banking Solution Architecture
BIAN Service Landscape
Business Process Model
Message Flow Model
From BIAN Service Domain to SAP solutions
© 2011 SAP AG. All rights reserved. 7Confidential
SAP for Banking – Introduction
2500+ Banks in 120 Countries
build on their success with SAP for Banking
Retail Core Banking: SAP recognized
as most visionary vendor by Gartner &
as a “shortlist” choice by Ovum
“Effective partnerships are enabling multiple,
simultaneous, complex core banking
replacement programs through extended
bandwidth.”
Gartner – September 2010
“SAP has managed to leverage its overall
strength in enterprise applications to become a
significant provider in the core systems
market”
Ovum – February 2011
Customer Communication Channels
Enterprise
Resource
Planning
Customer Relationship Management
Transactional Banking
Analytical Banking
Integration Infrastructure
Solution Portfolio
Overview
End-to-end processes for multi-industry value chains
combining horizontal and industry-specific solutions
© 2011 SAP AG. All rights reserved. 8Confidential
Front end / Multi channelFront end / Multi channel
Collaboration / Process ManagementCollaboration / Process Management
BusinessFunctionalityBusinessFunctionality
BusinessFunctionalityBusinessFunctionality
Customer Communication Channels
Enterprise
Resource
Planning
Customer Relationship Management
Transactional Banking
Analytical Banking
Integration Infrastructure
Business Requirements
Business Agility
Efficiency
SAP for BankingFrom Solution Portfolio to Solution Architecture
Requirements Influencing
Architecture
Openness
Extensibility
Flexibility
Abstraction
© 2011 SAP AG. All rights reserved. 9Confidential
Model Driven
Requirements Influencing
Architecture
Openness
Extensibility
Flexibility
Higher Abstraction
Decoupling of „content“ and
„container“
Manage change
Independent lifecycle management
Models to capture content
Binding methodology
Based on standards
End-to-End modeling
Business Models
Transformation Models (Software Analysis
Models)
Software Design Models
ENTERPRISE SERVICES WORKPLACE“
© 2011 SAP AG. All rights reserved. 10Confidential
ModelingMethod for Roll-In and Roll-Out
Goal is
a transparent, consistent,
efficient and scalable
management
of requirements and solutions
of any company
along its complete lifecycle
Approach
Clarity on terms and artefacts
What is in scope of a specific
model type
What is out of scope
Easy to understand relations
Responsibilities and
GovernanceRoll-In Roll-OutWhat do I need? What do I get?
Software
Design
Business
Process
Software
Analysis
Software
Documentation
Software
Analysis
© 2011 SAP AG. All rights reserved. 11Confidential
Models in the Context of our Today DiscussionSimplified View
Static representation
Captures capabilities
Dynamic representation
Captures a business activity based on a
consistent and common usage of these
capabilities
Software Analysis Models
Establishes the relationship between
business requirements and the real
software
Emphasis of the current modeling
activities
Goal:
Comprehensive catalogue of models
Establish platform independent
models
Dynamic
Representation
Static
Representation
Service
Domain
So
ftw
are
An
aly
sis
Pla
tform
Independent
So
ftw
are
De
sig
nP
latf
orm
Depend
ent
Business
Object
Process
Components
Bu
sin
es
s
Pro
ces
s
Message Flow
Business
Process
Service
Process
Component
Interaction
Model
© 2011 SAP AG. All rights reserved. 12Confidential
Service LandscapeCornerstone in the Business and Software Lifecycle
The Service Landscape plays a vital role in the management of the software
lifecycle same as in the management of the business lifecycle
Service Domains ...
Can be provided in a standardized way
The vast majority of capabilities to run and manage a bank do not differ from bank to bank
around the globe
This needs to be separated from the question how these capabilities are used in a concrete
business context. This differs from bank to bank and around the globe.
Play a critical role in the alignment between business and IT
Service domains are understood by business as well as IT
Both can establish a link to their dynamic models
Are used as a reference along the software and business lifecycle
Software: From portfolio case to software
Business: From value engineering to operations
BIAN 2011, BIAN – Banking Industry Architecture Network
Market OperationsMarket Operations
Trading Trading
Investment Investment Management
Corporate Banking Corporate Banking Products
Trade FinanceTrade Finance
Corporate Financing & Advisory ServicesCorporate Financing & Advisory Services
Regulations & Regulations & Compliance
MarketingMarketing
Enterprise AnalysisEnterprise Analysis
Bank Portfolio & Bank Portfolio & Treasury
Market Models & Market Models & Analysis
Operational ModelsOperational Models
IT ManagementIT Management
Buildings, Equipment Buildings, Equipment and Facilities
Finance Finance
Human Resource Human Resource Management
Business DirectionBusiness Direction
Business Command & Business Command & Control
Knowledge & IP Knowledge & IP Management
Corporate RelationsCorporate Relations
ServicingServicing
PaymentsPayments
Account ManagementAccount Management
Collateral Collateral Administration
Operational ServicesOperational Services
Document Mgmt & Archive
Product ManagementProduct Management
Cross ChannelCross Channel
Channel SpecificChannel Specific
Market DataMarket Data Non IT and HR Non IT and HR Enterprise Services
Customer MgmtCustomer Mgmt
PartyParty
SalesSales
Consumer Loans & Consumer Loans & Deposits
CardsCards
Consumer ServicesConsumer Services
External AgencyExternal Agency
Sales & ServiceSales & ServiceReference DataReference Data Business SupportBusiness SupportAnalytics &
RiskAnalytics &
RiskOperations & ExecutionOperations & Execution
Financial MarketsFinancial Markets
Mutual Fund Administration
Hedge Fund Administration
Unit Trust Administration
Order Allocation
Clearing & Settlement
Securities Fails Processing
Trade/Price Reporting
Custody Administration
Customer Entitlement Admin.
Securities Valuation
Trading Book Oversight
Dealer Workbench
Market Making
Assisted Trading
Program Trading
Market Trading
Order Management
Investment Portfolio Planning
Investment Portfolio Analysis
Investment Portfolio Mgmt
Corporate ProductsCorporate Products
Corporate Credit Facility
Corporate Loan
Cash Mgmt & Accounting Svs
Cheque Lock Box
Letter of Credit
Bank Guarantee
Trade Finance Services
Taxation Services
Corporate Finance Services
M&A Advisory Services
Corporate Tax Advisory Svs
Public Offering
Private Placement
Fraud/AML Resolution
Guideline Compliance
Regulatory Compliance
Compliance Reporting
Business Development Policies
Business Development
Brand Management
Advertising
Promotional Events
Prospect Campaign Portfolio
Prospect Campaign Design
Prospect Campaign Execution
Customer Campaign Portfolio
Customer Campaign Design
Customer Campaign Execution
Prospect Management
Customer Surveys
Market Research
Customer Portfolio
Segment Plan
Segment Assessment
Market Analysis
Competitor Analysis
Product Portfolio
Branch Portfolio
Channel Portfolio
Stock Lending/Repos
Treasury Management
Treasury Administration
Asset Securitization
Factoring
Asset & Liability Committee
Bank Portfolio Analysis
Bank Portfolio Administration
Market Models
Money Market Risk
Counterparty Risk
Cust. Behavior Model Portfolio
Customer Behavior Model
Credit/Margin Policies
Production Risk Models
Operational Risk Models
Fraud Models
Fraud Detection
Systems Administration
IT Policies & Plan
IT Architecture & Standards
Development Environment
Solution Development
Production Release
Solution Deployment
Systems Operations
Platform Operations
Systems Help Desk
Systems Assurance
Internal Network Operations
Property Portfolio
Site Operations
Site Administration
Equipment Administration
Equipment Maintenance
Utilities Administration
Maintenance
Financial Statements
Financial Control
Financial Control Resolution
Tax Administration
HR Policies & Plan
Employee Assignment
Employee Record
Employee/Contractor Contract
Employee Certification
Employee Assessment
Employee Payroll & Incentives
Travel & Expenses
Employee Access Profile
Employee Benefits
Workforce Training
Recruitment
Corporate Strategy
Corporate Policies
Product & Service Policies
Business Architecture
Continuity Planning
Business Unit Budget
Financial Analysis
Business Unit Financial Ops
Business Unit Accounting
Organizational Model
Business Unit Operations
Business Unit Administration
Management Manual
Intellectual Property Portfolio
Knowledge Exchange
Corporate Communications
Corporate Alliance/Stakeholder
Corporate Relationship
Regulatory & Legal Authority
Investor Relations
Servicing Issue
Case Management
Case Resolution Analysis
Customer Case
Card Case
Cross Product Operations
Cross Product Operations
Payments Execution
Check Processing
Cash/Currency Inventory
Wire Room
Transaction Engine
Customer Account
Position Management
Accounts Receivable
Account Reconciliation
Fraud Detection
Rewards Points Account
Collateral Management
Collateral Asset Administration
Collections
Consolidated Customer Activity
Card Issuance
Rewards Points Agreement
Billing Services
Document Services
Archive Services
Correspondence
Product Design
Product Combination
Product Deployment
Product Training
Product Quality Assurance
Product Pricing Facility
Servicing Position
Servicing Activity Analysis
Contact Routing
Contact Dialogue
Interactive Help
Channel Management
Channel Operations
Branch Currency Distribution
Distribution Operations
eTrading
Product Inventory Item Mgmt
Product Inventory Distribution
Market Feed Administration
Market Feed Operation
Market Information Management
Financial Market Analysis
Financial Market Research
Quantitative Analysis
Market Data Dissemination Admin
Market Data Dissemination Ops
Financial Instrument Maint.
Reference/Directory Management
Counterparty Administration
Credit Agency Svs.OperationsInternal Audit
Procurement
Fixed Asset Register
Legal Assurance
Supplier Management
Company Billing & Payments
Customer Relationship Plan
Customer Agreement
Customer Product Coverage
Customer Event History
Customer Behavioral Insights
Customer Credit Rating
Account Recovery
Party Data Management
Party Profile
Commission Agreement
Commission Transaction
Product Matching
Sales Planning
Offer Management
Underwriting
Product Expert Sales Support
Consumer ProductsConsumer Products
Secured Loans
Unsecured Loans
Consumer Finance
Current Account
Deposit Account
Card Facility
Card Authorization
Card Capture
Merchant Relations
Currency Exchange
Remittance Services
Trust Services
Brokered Product
Bank Drafts & T Checks
Consumer Investments
Credit Agency Service Sub.
Syndicate Management
Correspondent Bank
Sub Custodian
Product Broker
Product Service Agency
Contractor/Supplier Agreement
BIAN Service Landscape Version 1.5
© 2011 SAP AG. All rights reserved. 14Confidential
From a BIAN Service Landscape
to an SAP Service Landscape
Reasons for SAP specific adoption:
BIAN draft status for Service Domains
Different grouping better representing the SAP needs
© 2011 SAP AG. All rights reserved. 15Confidential
SAP for Banking – Service Landscape (July 1st, 2011)
Legend Service DomainBusiness Domain
Market OperationsMarket Operations
Trading Trading
Investment Investment Management
Corporate Banking Corporate Banking Products
Trade FinanceTrade Finance
Corporate Financing & Advisory ServicesCorporate Financing & Advisory Services
MarketingMarketing
Enterprise AnalysisEnterprise Analysis
Bank Portfolio & Bank Portfolio & Treasury
Risk Models & Risk Models & Analysis
Finance Finance
Human Resource Human Resource Management
Business DirectionBusiness DirectionBusiness Command & Business Command &
Control
Corporate RelationsCorporate Relations
ServicingServicing
PaymentsPayments
Account ManagementAccount Management
Collateral Collateral Administration
Operational ServicesOperational Services
Document Mgmt & Archive
Product ManagementProduct Management
Customer InteractionCustomer Interaction
ChannelsChannels
Market DataMarket Data
Customer MgmtCustomer Mgmt
Non HR Enterprise Non HR Enterprise Services
PartyParty
SalesSales
Consumer Loans & Consumer Loans & Deposits
CardsCards
Consumer ServicesConsumer Services
Third Party Service Third Party Service Providers
Sales & ServiceSales & ServiceReference DataReference Data Business SupportBusiness SupportAnalytics &
RiskAnalytics &
RiskOperations & ExecutionOperations & Execution
Financial MarketsFinancial Markets
Mutual Fund Administration
Hedge Fund Administration
Unit Trust Administration
Order Allocation
Clearing & Settlement
Securities Fails Processing
Trade/Price Reporting
Custody Administration
Customer Entitlement Admin.
Securities Valuation
Trading Book Oversight
Dealer Workbench
Market Making
Assisted Trading
Program Trading
Market Trading
Order Management
Investment Portfolio Planning
Investment Portfolio Analysis
Investment Portfolio Mgmt
Corporate ProductsCorporate Products
Corporate Credit Facility
Corporate Loan
Cash Mgmt & Accounting Svs
Cheque Lock Box
Letter of Credit
Bank Guarantee
Trade Finance Services
Taxation Services
Corporate Finance Services
M&A Advisory Services
Corporate Tax Advisory Svs
Public Offering
Private Placement
Brand Management
Advertising
Promotional Events
Customer Portfolio
Segment Plan
Segment Assessment
Market Analysis
Competitor Analysis
Product Portfolio
Branch Portfolio
Channel Portfolio
Treasury Management
Treasury Administration
Asset Securitization
Factoring
Asset & Liability Committee
Bank Portfolio Analysis
Bank Portfolio Administration
Operational RiskFinancial Statements
Financial Control
Tax Administration
HR Policies & Plan
Employee Assignment
Employee Record
Employee/Contractor Contract
Employee Certification
Employee Assessment
Employee Payroll & Incentives
Travel & Expenses
Employee Access Profile
Employee Benefits
Corporate Strategy
Corporate Policies
Product & Service Policies
Business Architecture
Continuity Planning
Business Unit Budget
Financial Analysis
Business Unit Financial Ops
Business Unit Accounting
Organizational Model
Business Unit Operations
Business Unit Administration
Corporate Communications
Corporate Alliance/Stakeholder
Corporate Relationship
Regulatory & Legal Authority
Investor Relations
Servicing Issue
Case Management
Case Resolution Analysis
Customer Case
Cross Product Operations
Cross Product Operations
Payments Execution
Check Processing
Cash/Currency Inventory
Payment Gateway
Customer Account
Position Management
Accounts Receivable
Account Reconciliation
Fraud Detection
Rewards Points Management
Collateral Management
Collateral Asset Administration
Consolidated Customer Activity
Document Services
Archive Services
Product Design
Product Combination
Product Deployment
Product Training
Product Quality Assurance
Price List Management
Contact Dialogue
Interactive Help
Market Data Management
Credit Agency Svs.Operations
Internal Audit
Procurement
Fixed Asset Register
Legal Assurance
Supplier Management
Company Billing & Payments
Customer Relationship Plan
Customer Agreement
Customer Product Coverage
Customer Event History
Customer Credit Rating
Account Recovery
Party Data Management
Party Profile
Commission Management
Commission Agreement
Sales Planning
Offer Management
Underwriting
Product Expert Sales Support
Consumer ProductsConsumer Products
Loans
Current Account
Deposit Account
Card Management
Card Authorization
Card Capture
Merchant Relations
Currency Exchange
Remittance Services
Trust Services
Brokered Product
Bank Drafts & T Checks
Consumer Investments
Credit Agency Service Sub.
Syndicate Management
Correspondent Bank
Sub Custodian
Product Broker
Product Service Agency
Branch
ATM
Mobile
Call Center
Internet/eBanking
Agent
Telephone
Business Business Development
Internal Campaign Mgmt.
Business Development
Prospect Management
Customer Surveys
External Campaign Mgmt.
Product Inventory Item Mgmt
Customer Behavioral Insights
Collections
Billing Services
IT Systems
Regulation & Regulation & Compliance
Impairment
Customer Behavior Customer Behavior Models
Cust. Behavior Model Portfolio
Customer Behavior Model
Regulatory Compliance
Compliance Reporting
Business AreaBusiness Area
Fraud / AMLFraud / AML
Correspondence
Fraud/AML Resolution
Guideline Compliance
Fraud Models
Financial Market Financial Market Models & Analysis Buildings, Equipment Buildings, Equipment
and Facilities
Knowledge & IP Knowledge & IP Management
Market Models
Money Market Risk
Counterparty Risk
Property Portfolio
Site Operations
Site Administration
Equipment Administration
Equipment Maintenance
Utilities Administration
Maintenance
Workforce Training
Recruitment
Management Manual
Intellectual Property Portfolio
Knowledge Exchange
Financial Market Analysis
Quantitative Analysis
Credit/Margin Policies
Copyright 2011 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information in this document is proprietary to SAP. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only
intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items
contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
© 2011 SAP AG. All rights reserved. 16Confidential
SAP for Banking – Service Landscape (July 1st, 2011)
Comparison to BIAN: Broad Reuse – Selected Areas of Difference
Legend Service DomainBusiness Domain
Market OperationsMarket Operations
Trading Trading
Investment Investment Management
Corporate Banking Corporate Banking Products
Trade FinanceTrade Finance
Corporate Financing & Advisory ServicesCorporate Financing & Advisory Services
MarketingMarketing
Enterprise AnalysisEnterprise Analysis
Bank Portfolio & Bank Portfolio & Treasury
Risk Models & Risk Models & Analysis
Finance Finance
Human Resource Human Resource Management
Business DirectionBusiness DirectionBusiness Command & Business Command &
Control
Corporate RelationsCorporate Relations
ServicingServicing
PaymentsPayments
Account ManagementAccount Management
Collateral Collateral Administration
Operational ServicesOperational Services
Document Mgmt & Archive
Product ManagementProduct Management
Customer InteractionCustomer Interaction
ChannelsChannels
Market DataMarket Data
Customer MgmtCustomer Mgmt
Non HR Enterprise Non HR Enterprise Services
PartyParty
SalesSales
Consumer Loans & Consumer Loans & Deposits
CardsCards
Consumer ServicesConsumer Services
Third Party Service Third Party Service Providers
Sales & ServiceSales & ServiceReference DataReference Data Business SupportBusiness SupportAnalytics &
RiskAnalytics &
RiskOperations & ExecutionOperations & Execution
Financial MarketsFinancial Markets
Mutual Fund Administration
Hedge Fund Administration
Unit Trust Administration
Order Allocation
Clearing & Settlement
Securities Fails Processing
Trade/Price Reporting
Custody Administration
Customer Entitlement Admin.
Securities Valuation
Trading Book Oversight
Dealer Workbench
Market Making
Assisted Trading
Program Trading
Market Trading
Order Management
Investment Portfolio Planning
Investment Portfolio Analysis
Investment Portfolio Mgmt
Corporate ProductsCorporate Products
Corporate Credit Facility
Corporate Loan
Cash Mgmt & Accounting Svs
Cheque Lock Box
Letter of Credit
Bank Guarantee
Trade Finance Services
Taxation Services
Corporate Finance Services
M&A Advisory Services
Corporate Tax Advisory Svs
Public Offering
Private Placement
Brand Management
Advertising
Promotional Events
Customer Portfolio
Segment Plan
Segment Assessment
Market Analysis
Competitor Analysis
Product Portfolio
Branch Portfolio
Channel Portfolio
Treasury Management
Treasury Administration
Asset Securitization
Factoring
Asset & Liability Committee
Bank Portfolio Analysis
Bank Portfolio Administration
Operational RiskFinancial Statements
Financial Control
Tax Administration
HR Policies & Plan
Employee Assignment
Employee Record
Employee/Contractor Contract
Employee Certification
Employee Assessment
Employee Payroll & Incentives
Travel & Expenses
Employee Access Profile
Employee Benefits
Corporate Strategy
Corporate Policies
Product & Service Policies
Business Architecture
Continuity Planning
Business Unit Budget
Financial Analysis
Business Unit Financial Ops
Business Unit Accounting
Organizational Model
Business Unit Operations
Business Unit Administration
Corporate Communications
Corporate Alliance/Stakeholder
Corporate Relationship
Regulatory & Legal Authority
Investor Relations
Servicing Issue
Case Management
Case Resolution Analysis
Customer Case
Cross Product Operations
Cross Product Operations
Payments Execution
Check Processing
Cash/Currency Inventory
Payment Gateway
Customer Account
Position Management
Accounts Receivable
Account Reconciliation
Fraud Detection
Rewards Points Management
Collateral Management
Collateral Asset Administration
Consolidated Customer Activity
Document Services
Archive Services
Product Design
Product Combination
Product Deployment
Product Training
Product Quality Assurance
Price List Management
Contact Dialogue
Interactive Help
Market Data Management
Credit Agency Svs.Operations
Internal Audit
Procurement
Fixed Asset Register
Legal Assurance
Supplier Management
Company Billing & Payments
Customer Relationship Plan
Customer Agreement
Customer Product Coverage
Customer Event History
Customer Credit Rating
Account Recovery
Party Data Management
Party Profile
Commission Management
Commission Agreement
Sales Planning
Offer Management
Underwriting
Product Expert Sales Support
Consumer ProductsConsumer Products
Loans
Current Account
Deposit Account
Card Management
Card Authorization
Card Capture
Merchant Relations
Currency Exchange
Remittance Services
Trust Services
Brokered Product
Bank Drafts & T Checks
Consumer Investments
Credit Agency Service Sub.
Syndicate Management
Correspondent Bank
Sub Custodian
Product Broker
Product Service Agency
Branch
ATM
Mobile
Call Center
Internet/eBanking
Agent
Telephone
Business Business Development
Internal Campaign Mgmt.
Business Development
Prospect Management
Customer Surveys
External Campaign Mgmt.
Product Inventory Item Mgmt
Customer Behavioral Insights
Collections
Billing Services
IT Systems
Regulation & Regulation & Compliance
Impairment
Customer Behavior Customer Behavior Models
Cust. Behavior Model Portfolio
Customer Behavior Model
Regulatory Compliance
Compliance Reporting
Business AreaBusiness Area
Fraud / AMLFraud / AML
Correspondence
Fraud/AML Resolution
Guideline Compliance
Fraud Models
Financial Market Financial Market Models & Analysis Buildings, Equipment Buildings, Equipment
and Facilities
Knowledge & IP Knowledge & IP Management
Market Models
Money Market Risk
Counterparty Risk
Property Portfolio
Site Operations
Site Administration
Equipment Administration
Equipment Maintenance
Utilities Administration
Maintenance
Workforce Training
Recruitment
Management Manual
Intellectual Property Portfolio
Knowledge Exchange
Financial Market Analysis
Quantitative Analysis
Credit/Margin Policies
Key Areas of
Difference
© 2011 SAP AG. All rights reserved. 17Confidential
Business Process ModelExample: Saving Account Opening with card (Call Center)
Provides information on main flow of activities, dependencies and organizational units involved
Easy to understand, discuss and adapt for business
Allows implementation team to derive component related key requirements
Reflects what a typical bank currently needs
Allows to provide overview on current SAP solution coverage
Characteristics
© 2011 SAP AG. All rights reserved. 18Confidential
Message Flow Model
Example: Saving Account Opening with Card (Call Center)
Provides information on flow of activities, dependencies down to message level and provider
of the needed capabilities
Provides application related input for the integration of software components
Allows to explicitely cover orchestration requirements
Provides detail on current SAP coverage
Characteristics
© 2011 SAP AG. All rights reserved. 19Confidential
Usage of Service DomainsBusiness Process: Saving Account Opening with card
Legend Service DomainBusiness Domain
Market OperationsMarket Operations
Trading Trading
Investment Investment Management
Corporate Banking Corporate Banking Products
Trade FinanceTrade Finance
Corporate Financing & Advisory ServicesCorporate Financing & Advisory Services
MarketingMarketing
Enterprise AnalysisEnterprise Analysis
Bank Portfolio & Bank Portfolio & Treasury
Risk Models & Risk Models & Analysis
Finance Finance
Human Resource Human Resource Management
Business DirectionBusiness DirectionBusiness Command & Business Command &
Control
Corporate RelationsCorporate Relations
ServicingServicing
PaymentsPayments
Account ManagementAccount Management
Collateral Collateral Administration
Operational ServicesOperational Services
Document Mgmt & Archive
Product ManagementProduct Management
Customer InteractionCustomer Interaction
ChannelsChannels
Market DataMarket Data
Customer MgmtCustomer Mgmt
Non HR Enterprise Non HR Enterprise Services
PartyParty
SalesSales
Consumer Loans & Consumer Loans & Deposits
CardsCards
Consumer ServicesConsumer Services
Third Party Service Third Party Service Providers
Sales & ServiceSales & ServiceReference DataReference Data Business SupportBusiness SupportAnalytics &
RiskAnalytics &
RiskOperations & ExecutionOperations & Execution
Financial MarketsFinancial Markets
Mutual Fund Administration
Hedge Fund Administration
Unit Trust Administration
Order Allocation
Clearing & Settlement
Securities Fails Processing
Trade/Price Reporting
Custody Administration
Customer Entitlement Admin.
Securities Valuation
Trading Book Oversight
Dealer Workbench
Market Making
Assisted Trading
Program Trading
Market Trading
Order Management
Investment Portfolio Planning
Investment Portfolio Analysis
Investment Portfolio Mgmt
Corporate ProductsCorporate Products
Corporate Credit Facility
Corporate Loan
Cash Mgmt & Accounting Svs
Cheque Lock Box
Letter of Credit
Bank Guarantee
Trade Finance Services
Taxation Services
Corporate Finance Services
M&A Advisory Services
Corporate Tax Advisory Svs
Public Offering
Private Placement
Brand Management
Advertising
Promotional Events
Customer Portfolio
Segment Plan
Segment Assessment
Market Analysis
Competitor Analysis
Product Portfolio
Branch Portfolio
Channel Portfolio
Treasury Management
Treasury Administration
Asset Securitization
Factoring
Asset & Liability Committee
Bank Portfolio Analysis
Bank Portfolio Administration
Operational RiskFinancial Statements
Financial Control
Tax Administration
HR Policies & Plan
Employee Assignment
Employee Record
Employee/Contractor Contract
Employee Certification
Employee Assessment
Employee Payroll & Incentives
Travel & Expenses
Employee Access Profile
Employee Benefits
Corporate Strategy
Corporate Policies
Product & Service Policies
Business Architecture
Continuity Planning
Business Unit Budget
Financial Analysis
Business Unit Financial Ops
Business Unit Accounting
Organizational Model
Business Unit Operations
Business Unit Administration
Corporate Communications
Corporate Alliance/Stakeholder
Corporate Relationship
Regulatory & Legal Authority
Investor Relations
Servicing Issue
Case Management
Case Resolution Analysis
Customer Case
Cross Product Operations
Cross Product Operations
Payments Execution
Check Processing
Cash/Currency Inventory
Payment Gateway
Customer Account
Position Management
Accounts Receivable
Account Reconciliation
Fraud Detection
Rewards Points Management
Collateral Management
Collateral Asset Administration
Consolidated Customer Activity
Document Services
Archive Services
Product Design
Product Combination
Product Deployment
Product Training
Product Quality Assurance
Price List Management
Contact Dialogue
Interactive Help
Market Data Management
Credit Agency Svs.Operations
Internal Audit
Procurement
Fixed Asset Register
Legal Assurance
Supplier Management
Company Billing & Payments
Customer Relationship Plan
Customer Agreement
Customer Product Coverage
Customer Event History
Customer Credit Rating
Account Recovery
Party Data Management
Party Profile
Commission Management
Commission Agreement
Sales Planning
Offer Management
Underwriting
Product Expert Sales Support
Consumer ProductsConsumer Products
Loans
Current AccountDeposit Account
Card Management
Card Authorization
Card Capture
Merchant Relations
Currency Exchange
Remittance Services
Trust Services
Brokered Product
Bank Drafts & T Checks
Consumer Investments
Credit Agency Service Sub.
Syndicate Management
Correspondent Bank
Sub Custodian
Product Broker
Product Service Agency
Branch
ATM
MobileCall Center
Internet/eBanking
Agent
Telephone
Business Business Development
Internal Campaign Mgmt.
Business Development
Prospect Management
Customer Surveys
External Campaign Mgmt.
Product Inventory Item Mgmt
Customer Behavioral Insights
Collections
Billing Services
IT Systems
Regulation & Regulation & Compliance
Impairment
Customer Behavior Customer Behavior Models
Cust. Behavior Model Portfolio
Customer Behavior Model
Regulatory Compliance
Compliance Reporting
Business AreaBusiness Area
Fraud / AMLFraud / AML
Correspondence
Fraud/AML Resolution
Guideline Compliance
Fraud Models
Financial Market Financial Market Models & Analysis Buildings, Equipment Buildings, Equipment
and Facilities
Knowledge & IP Knowledge & IP Management
Market Models
Money Market Risk
Counterparty Risk
Property Portfolio
Site Operations
Site Administration
Equipment Administration
Equipment Maintenance
Utilities Administration
Maintenance
Workforce Training
Recruitment
Management Manual
Intellectual Property Portfolio
Knowledge Exchange
Financial Market Analysis
Quantitative Analysis
Credit/Margin Policies
© 2011 SAP AG. All rights reserved. 20Confidential
From BIAN Service Landscape to SAP PlatformAn Example
Service Domain: Party Data Management
The service domain Party Data Management enables a bank to manage party
data that is relevant in its business processes. The management of business
party data includes the management of general data like names,
complementary identification, roles parties can play in business processes and
especially in agreements, address information like postal addresses, internal
and external ratings, tax information as well as links to documents.
Business Objects:
Business Partner, Business Partner Relationship
The business object business partner is a person, organization or group of
persons in which a company has a business interest.
Process Component:
Business Partner Data Management
The process component Financial Services Business Partner Data
Management enables a bank or an insurance company to manage its business
partner data that is relevant to its business processes.
Service Operations: Create, Read, Update, Inform, Find, ...
For more information
please go to ...
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Representation
Service
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ENTERPRISE SERVICES WORKPLACE
© 2011 SAP AG. All rights reserved. 21Confidential
Summary & Conclusion
BIAN Service Landcape targets a critical element for the lifecycle
management of busines and IT in the banking industry
There is no alternative model – especially not one with a comparable ambition
and industry support
The current status of the BIAN Service Landscape now adds substantial value
to the modeling activities within SAP and for our customers
Used as reference model since July 1, 2011
Some adjustments still required
SAP trusts BIAN and is fully supportive to broaden and deepen the scope to
further drive standardization in the banking industry
Thank You!
Contact information:
Jens-Peter Jensen
Head of Architecture, Industry Sector Financial Services
Dietmar-Hopp-Allee 16 / D – 69190 Walldorf
BIAN 2011 BIAN – Banking Industry Architecture Network24
BIAN Benefits in a Nutshell
Achieve interoperable banking architectures
Reduce integration costs and
therefore minimize IT risks
Facilitate complex
transformation projects
Join a vibrant community of banking and architecture experts
Share experiences with your peers
Learn more about IT and
business architecture topics
Shape an emerging industry standard
BIAN 2011 BIAN – Banking Industry Architecture Network25
Explore BIAN in more Detail
Visit the BIAN Homepage www.bian.org
Have an individual follow up session arranged for your team
Learn more about BIAN at selected Banking events, including
SIBOS, Toronto (Canada), September 19-23, 2011
Member-hosted events
EURO Finance Week, Frankfurt am Main (Germany), November 14–18, 2011
Your Feedback on BIAN results is highly welcomeOnline Survey available on the BIAN Homepage
For access through the BIAN homepage, follow this Link
For Direct Link to questionnaire, follow this link: Questionnaire
BIAN 2011 BIAN – Banking Industry Architecture Network26
Thank you!
BIAN 2011 BIAN – Banking Industry Architecture Network27
Contact BIAN for Additional Questions
BIAN 2011 BIAN – Banking Industry Architecture Network28
APPENDIX
BIAN 2011 BIAN – Banking Industry Architecture Network29
• 6-9 PDs*) per member
representative per year
• 6-9 PDs*) per member
representative per year
Model for Gradually Increased Engagement
in BIAN
• Member contributing membership fee to support funding of third party
resources
• Access to BIAN internal wiki, including work in progress (e.g. documents
currently under review)
• Engagement limited to participation in physical BIAN Core Team Meetings• February 22 - 25, 2011 near Zurich (Switzerland)
• June 8 -10, 2011, Amsterdam
• October 26 - 28, 2011, Paris, France.
• Member contributing membership fee to support funding of third party
resources
• Access to BIAN internal wiki, including work in progress (e.g. documents
currently under review)
• Engagement limited to participation in physical BIAN Core Team Meetings• February 22 - 25, 2011 near Zurich (Switzerland)
• June 8 -10, 2011, Amsterdam
• October 26 - 28, 2011, Paris, France.
• See above – in addition:
• Active engagement in 1 Service Definition Working Group / 1 Architecture
Working Group, for example:• Service Definition: WG Business Partner or Lending
• Architecture: Service Landscape (alternatively: Architecture Framework and
Foundation)
• See above – in addition:
• Active engagement in 1 Service Definition Working Group / 1 Architecture
Working Group, for example:• Service Definition: WG Business Partner or Lending
• Architecture: Service Landscape (alternatively: Architecture Framework and
Foundation)
Engagement Level 1: Membership and Limited Engagement
• See above – in addition:
• Participation in Document reviews – Contribution to Quality Assurance
• Virtual or physical review sessions with other subject matter experts
• Recently finalized documents prior to final approval and publication
• See above – in addition:
• Participation in Document reviews – Contribution to Quality Assurance
• Virtual or physical review sessions with other subject matter experts
• Recently finalized documents prior to final approval and publication
• Financial and Marketing
Support
• Network
• Financial and Marketing
Support
• Network
• Guidance through
Participation in Reviews
• Guidance through
Participation in Reviews
• Active engagement in
area relevant to Member
• Active engagement in
area relevant to Member
• In addition approx. 2
• PDs*) per expert review:
Prep., guidelines, review)
• In addition approx. 2
• PDs*) per expert review:
Prep., guidelines, review)
• In addition approx. 15
• PDs*) per working group per
year (mainly virtual
collaboration)
• In addition approx. 15
• PDs*) per working group per
year (mainly virtual
collaboration)
*) PDs = Person Days
Engagement Level 2: Participation in (virtual) Reviews
Engagement Level 3: Active Contribution
BIAN 2011 BIAN – Banking Industry Architecture Network30
Intellectual Property and Membership Fees
Intellectual Property
• BIAN Intellectual property policy
• WG membership triggers IPR Policy
• Members surrender IP on contributions
to WG’s
• Members warrant that all WG
contributions are their IPR
• BIAN deliverables are royalty free
Fees (annual membership)
Software / Tech vendors / Integrators
(250 employees or more)
• EUR 30.000,-
Banks / FI’s that are not vendors
• EUR 20.000,-
Software / Tech vendors / Integrators
(less than 250 employees)
• EUR 10.000,-