the bigger picture - winter 2013
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ÂTRANSCRIPT
Staff News
01
WINTER ISSUE 3
Winter 2013/14
BiggerA Record Year of Invesment
New Warrington Depot Now Open!
Charity Update
Staff News
Continuous Improvement Kaizen
Our Year in Numbers
The
Picture
02
Contents
Welcome from Graham Nixon & Chris Nixon 03
Continuous Improvement Kaizen 04
MCS Version 4 05
Our Year in Numbers 06 - 07
Driver Certificate of Professional Competence Training 08
New Warrington Depot Now Open! 09
New Depot Inspections 10
Events 11
Payslips and Pensions Update 12
New PDA’s for our Division | Paragon Software 13
Brand New Welfarevans Added to the Fleet 14
Charity Update 15
Staff News and New Starters 16 - 17
Staff Achievements 18
What’s New on the Nixon Network? 19
Enhancing the Brand Image | Corporate Uniform 20
Nixon Hire Sales Online 21
Middle East Update 22 - 23
Spotlight On 24
Contents
03
Welcome
The Bigger Picture is for internal information only and should not be reproduced or distributed outside the company in any way. Whilst every care has been taken to ensure the accuracy of the contents in this newsletter, the information is intended for general guidance only. For further advice, consult the relevant departments.
there is something which you’d like to share with us for inclusion, please get in touch with [email protected].
We hope you enjoy reading the newsletter and we are keen to hear your feedback.
Thank you for your continued commitment to Nixon Hire and our Customers.
Graham & Chris Nixon
Welcome
Welcome to the long awaited 3rd edition of ‘The Bigger Picture’ our company wide newsletter!
2013 has been an incredibly busy year for us and whilst we have covered the main highlights of our activity in the newsletter - we know that this just scratches the surface of the hard work which has been ongoing across the company and throughout the year.
From the new Depots in Warrington and Saudi Arabia to the £19m investment we’ve made in our products, we have taken on some major projects which, thanks to continued team work have shown across each and every one of our locations, we have managed to deliver successfully.
Using the latest software, we have recently contacted our customers to ask for their feedback on the products and service we provide. We’ll share the outcome of this survey in the New Year.
We’ve also seen some significant personnel changes this year. We’re pleased to appoint Terry King as Operations Director and announce a new regional sales structure which will see Karl Crick and Jim Jones promoted to Regional Sales Directors. Details of all new staff changes can be found on page 16.
Starting in March the newsletter will be moving to a shorter, quarterly news round up so if
04
Continuous Improvement Kaizen
Continuous Improvement KaizenAs our company is growing we are constantly looking at ways to improve our service to our customers.
With this in mind, we have been working with Ross International, a team of experts in the field of Lean Management who have helped some of the world’s leading businesses, such as Aggreko to improve their processes and become leaders in their fields.
Kaizen is a Japanese word for improvement or ‘change for the better’, and is a philosophy that focuses on continuous improvements. The Kaizen format is designed to engage the individuals who work within the processes being looked at to seek opinions on how best we can make improvements. It is an all inclusive approach to finding the very best solutions.
I am pleased to inform you that we have run our very first pilot ‘Kaizen’ project which is a new project management approach for us and involved input from colleagues in all departments affected by the project and from across the depot network.
Following weeks of analysis we identified a pilot project that looked at how we can best collect cash from our Customers by looking at root cause for delay in payments. This project looked at all areas involved in this, for example, contract and invoice accuracy, pricing, credit notes, invoice queries, damage charges, and so the list goes on.
An improvement plan has been created based on the findings and this is currently being implemented at a number of depots including CSO. A Kaizen folder has been created on the Nixon Network where all information is shared.
We look forward to updating you on the project as it progresses.
Kaizen ‘Blitz Week’ feedback session, Newcastle Depot, October 2013.
Kai Zen
Kaizen Blitz Team
Contact: Joanne Shutt, Sales Manager, [email protected]
05
MCS version 4
By early 2014 all staff will be utilising MCS Version 4 - the new and improved hire software used across our business.
MCS Version 4
What are the benefits of MCS Version 4?• Improved reliability• Quicker operating system• Modernised and easy to navigate screens • Easy integration with new products from MCS
and other developers
A number of testing sessions have been held, which a high number of people have been required to participate in. We appreciate the time people have dedicated to the testing, which is so important for a successful implementation and we would like to thank everyone for their feedback.
Calling all Budding Photographers!If you’re a bit handy with a camera you could earn some extra cash by taking great pictures of our plant equipment on site. Ideally images should be taken with no less than a 5 mega pixel camera, we’re looking for some of our best plant equipment as images would be used in marketing material so correct decal placement and excellent condition of machinery is essential. We’ll pay £10 for each image we approve.
Please submit images to [email protected]
Happy Snapping!
Supporting you with MCS Version 4 Please forward comments, screen shot / error messages to [email protected]
06
127 JCB Telehandlers
120 Bomag Rollers80 Welfarevans
Our Year in Numbers
Our Year in Numbers
2013 has been an extremely busy year for us so far. We have invested over £19 million resulting in;
400 Accommodation Units
400 Portable Toilets
Opened a 2.5 acre site in Warrington offering all of our core products including plant, accommodation, toilets and welfare vans
62 Volvo Excavators
30 New Jobs
21 Vehicles 1 Depot
Our Year in Numbers
07
Driver Certificate ofProfessional Competence By September 2014 all professional drivers are legally required to hold the Driver Certificate of Professional Competence (CPC).
To qualify for this a minimum of 35 hours JAUPT accredited training must be completed. To ensure all of our professional drivers have received the necessary training, Nixon Hire have teamed up with Driver Hire Nationwide to provide CPC training to deliver a full suite of modules. The training will be delivered in 3 ½ and 7 hour sessions in classroom and practical environments. It will cover a wide range of topics including:
• DriverHoursandWorkingRegulations
• DigitalTachographs
• FuelEfficientDriving
• UnderstandingHealth&Safety
• CustomerService
• LoadingandUnloading
The sessions will be delivered by Driver Hire CPC Consultants and by our own Practical Trainer, Gordon Hamilton who recently qualified to deliver CPC. With over 150 drivers eligible for CPC, delivering this training requires significant financial investment from Nixon Hire.
On completion of 35 hours training drivers will be sent a Drivers Qualification Card (DQC).
After September 2014 failure to carry and present the DQC may result in £1000 fine to both employee and employer. After September 2014, Nixon Hire have committed to deliver minimum 7 hours training per driver per year.
What happens next? Depot Managers will be contacted directly by Driver Hire and the Nixon Hire Transport department over the coming weeks to book delegates onto CPC courses.
Contact Graham Wood, Transport Manager, [email protected].
Driver Certification of Professional Cometence
08
New Warrington Depot
New Warrington DepotNow Open!We are delighted to announce that we have completed our depot move from Liverpool to Warrington. We are still putting the finishing touches to the depot however all staff and operations have been transferred to the new site
The new Warrington Depot offers our full range of services including, plant & tools, accommodation, toilet hire and welfare vans.You may be aware that we have recently shared services for some areas of operation in relation to Warrington and Bradford Depots. As such all calls made to the new Warrington number or the Bradford number will be offered the following options;
Find the Warrington Depot
Option Who will respond?Press 1 for the hire desk Central Hire Desk within Nixon Direct Press 2 for toilet servicing and breakdown Transport and LogisticsPress 3 all other enquiries Central Hire Desk within Nixon Direct
Unit F | Appleton Industrial Park Barleycastle Lane Appleton Thorn Warrington WA4 4RG. *Please Note: There is a sat nav friendly postcode available - WA4 4QT
01925 211288.
Who’s who at Warrington?We’ve welcomed; Service Manager - Stuart Smalley, Sales Executive Jason Swift and Lancs / Yorkshire Area Sales Manager, Anthony Kinder to our operations. The full list of staff and contact details can be found on the Nixon Network.
Contact: Terry King, Operations Director, [email protected]
09
New Depot Inspections
New Depot Inspections
2014 will bring a new round of depot inspections.
The depot inspection criteria has been recently reviewed to drive our current standards higher.
There have been significant changes made to ‘Corporate Image and Health, Safety & Environmental’ — a great example of where we want to ‘drive’ standards as a company.
Please ensure that you review ALL areas of the depot inspection criteria and put anything in place that you need to, to increase your depots compliance and in turn your score.
Please ensure that you are all discussing depot inspections in your weekly operations meetings and action plans are set and regularly reviewed to maximise your depots compliance — every role in your depot can impact the success in your depot inspections.
Depot Inspections are very important to our vision of making Nixon Hire efficient in every way...
Your Central Support Team;
Every area of the depot inspection has a process owner and we want you to succeed as much as you do, so should you require any advice, support or have any queries please contact us! Health, Safety & Environmental David Makepeace M: 07747 488 764 E: [email protected]
Hire & Workshop Systems Susan Taylor 07917 585 329 [email protected] Transport Graham Wood 07557 855 823 [email protected] Corporate Image Terry King 07990 551 337 [email protected]
Purchasing & Supply Chain Nicola Hellewell 07557 855 673 [email protected]
Sales Joanne Shutt 07787 114 742 [email protected]
BREAKING NEWS!
We are working towards ISO 14001
acreditialtion
BREAKING NEWS!
We are working towards ISO 14001
acreditialtion
BREAKING NEWS!
We are working towards ISO 14001
accreditation
010
Events
Some of our other large events this year have included;
Bon Jovi at the Stadium of Light Rihanna at the Stadium of Light Evolution Festival Great North 10K Edinburgh Marathon European Team Athletics Souter Lighthouse Requiem Beacons Festival — New for 2013!
Events
The summer months bring nice weather (well this year anyway!) and for us the peak in our events season.
Our events team work incredibly hard to ensure that even our busiest months for toilet operations run smoothly — considering that this includes large concerts, festivals and sporting events, this is no mean feat!
We are delighted to announce that Nixon Hire were successful in securing the contract to supply accommodation units for the world famous half marathon, the Great North Run. This was the first time we supplied accommodation units to the event and our distinctive yellow cabins were used as offices, medical facilities, meeting points and storage areas for the event organisers Nova International. Nixon Hire also once again supplied the portable toilets for the event. Providing facilities at the start line, throughout the 13.1 mile course, the finish line and the fringe events taking place. We supplied a total of
over 700 portable toilet units!
Rihanna at the Stadium of Light
VIP backstage toilet at the Stadium of Light
Souter Lighthouse Requiem
Edinburgh MarathonContact: John Bathgate, Operations Manager (Toilets), [email protected]
011
Payroll and Pensions Update
Payroll and Pensions UpdateWe have gone live with digital payslips and have sent out payslips electronically to 40 members of staff, however there are still 300 of you out there yet to sign up!OpenPayslips publish digitally to you via the web; directly to a mobile device that has the ability to use iPhone /iPad App; Android App or Windows phone App.
OpenPayslips is a secure media option and complies to industry standard SSL authentication and UK data protection rules. The benefits: Increased speed of delivery of pay information If using OpenPayslips you will have 24/7 access to current and historic payslips Print and reprint payslips whenever you need them A greener way to receive your payslips helping you contribute to the company environmental policies
If you would like to receive your payslips by this method please contact paytoll and provide details of the email address you would like to use.
The Government has introduced new legislation, called automatic enrolment.
From 1st February 2014 we’ll be providing a company pension scheme and will automatically enrol eligible employees into it.
If you’re eligible you’ll get your own pension plan that we both need to contribute to.
Countdown to automatic enrolment.
By February 2014 we will have started to automatically enrol eligible employees into the company pension scheme.
You’ll be notified when this happens and advised if you are eligible.
You’ll be classed as eligible and enrolled if you:
Earn over £9440 Usually work in the UK and Are aged between 22 and state pension age Aren’t already a member of a qualifying pension scheme.
*This is subject to change by the government
You’ll get your own pension plan that both you and the company need to contribute to.
There is lots of helpful information on www.gov.uk about the scheme and how this will effect you.
Contact: [email protected]: [email protected]
012
New PDAs for our Toilet Division and Paragon Software
New PDA and ParagonSoftwareEmbracing the latest in PDA technology, Nixon Hire have rolled out state of the art Motorolla MC65 devices across our toilet division. Nixon Hire have used PDAs for a number of years but as well as the new handsets being much more robust, the Motorolla technology allows us to integrate our internal IT infrastructure in a much more effective way. Using our existing Paragon system we can schedule and implement the most efficient way to service our toilets which are out on hire with our customers. The introduction of the new PDAs will not only help us plan and operate the quickest service route, they are also a major benefit to the quality of information we can give our customers. Due to live information being relayed from our systems to and from the drivers, we can
give a precise arrival time, identify access problems, implement route changes as well as providing instant proof of service. With a view to our internal systems eventually becoming paperless, the devices also help towards this goal as they cut out paperwork all together - everything is stored and sent via the handset. The new implementation of the new PDAs will be completed by the end of 2013.
Nixon Hire has modernised its portable toilet service routing and scheduling with multi depot planning software from Paragon Software Systems.
Nixon Hire uses the system for daily dynamic planning of its fleet of special service vehicles across 27 routes from 12 depots. The software helps improve customer service by identifying the most efficient route, monitoring KPI performance and importantly saves time and labour on maintaining facilities and accommodation units across northern England and Scotland.
Contact: Graham Wood, Logistics Manager, [email protected]
Contact: David Rutherford, Logisitics Controller, [email protected]
013
Brand New Welfarevans added to the Fleet
Brand New Welfarevans added to the FleetAfter the successful introduction of Citröen vans into the fleet in 2012, we are continuing to work with the Town Centre (Sunderland) dealership as the main supplier of our Welfarevans and have ordered 80 new vehicles.
Nicola Hellewell commented “Nixon Hire have operated Welfarevans in the fleet for a number of years now and using this experience we are working with a bespoke fitter to customise the vans to meet the high demands placed on the vehicles by our customers. We have now received 40 of the new vans, with a further 50 to be delivered.
Nixon Hire’s Welfarevans provide a flexible approach to short term site accommodation and deliver comfortable and cost effective welfare facilities. The vans include a canteen equipped with a microwave, running hot water, a full size sink as well as a unisex toilet and drying facilities.
Highlights of the van’s safety features include; an anti hi jack system, ABS as standard, emergency escape hatch, independent central heating, heavy duty anti slip flooring in tool area, roof and window ventilation, reverse bleeper and sensors, a towbar, fire extinguisher and a first aid kit. Our Welfarevans also have an M1 crash tested floor, conforming to relevant EC Directives and benefit from access to a national vehicle support network.
Welfarevans are co-ordinated by Nixon Direct.
Contact: [email protected]
We’ve started to sell welfare vans too!
The current vehicles for sale are listed on
nixonhire.com
014
Charity Update
Charity Update
Nixon Hire’s chosen charity for 2013 is Cancer Research UK. Our current fundraising total is over £30,000.00 which is an incredible achievement.
Ben Nevis Charity Challenge Huge congratulations to all of the people who took part in the Ben Nevis Charity Challenge climb on Saturday 21st September! Everyone did amazingly well and a great time was had by all (discounting the aches and pains)! Some pictures have been added to the Nixon Network homepage but you can also view our full album on our Facebook page: www.facebook.com/NixonHire
Charity rubber duck race on the River Tweed!On Saturday 13th July, our Berwick Depot held a rubber duck race on the River Tweed which was a fantastic success!
We raised a grand total of £1,600 and we would like to thank all of our customers, suppliers and staff who helped make the day such a success and raise a fantastic amount of money for Cancer Research UK.
Nixon Hire and Kilmac Commit to Beat Cancer
Nixon Hire have also unveiled a very unique excavator, all in the name of raising funds and awareness for Cancer Research UK. The machine is kindly on loan from Volvo. What makes this charity excavator different — apart from its colour — is that ALL of the revenue generated from the hire will be donated to Cancer Research UK. The machine has been hired for 12 months to Kilmac.
Contact: [email protected]
015
New StartersWe are pleased to welcome over 95 new starters to the company this year. Within this number, some posts are replacements and some are brand new roles created as the needs of the company evolve.
Remember, you can find out contact information including job titles on the Nixon Network.
New PositionsTerry King (Operations Director), Karl Crick (Sales Director - England), Jim Jones,(Sales Director - Scottland), Lee Cranston (Finance and System Mananger - Qatar), David Balmer (Project and Support Manager), Richard Reynoldson (IT Manager)
New Starters
aNewcastle
Edinburgh
Inverness
Dundee
Berwick
Aberdeen
Newcatle DepotRonald Callieu (Driver LGV), Wayne Eaglestone (Labourer), Scott Connolly (Foreman - Workshop), Jonathan Vinson (Joiner), Craig Greaves (Workshop Administrator), Michael Major (Labourer), Paul Major (Labourer), Graham Elliott (Fitter - Plant), Alan Horsford (LGV Driver), James Ward (LGV Driver)
Nixon ExtraKatie Usher (Apprentice Admin Assistant), Louise Myers (Hire Controller), Ruth Lingwood (Hire Controller), Glen Herrington ( Commercial Manager) Nixon Direct Helen Lee (Major Account Co-Ordinator), Lee Best (Hire Controller), Victoria Mellors (Major Account Co-Ordinator), Charlotte Rothwell (Major Account Co-Ordinator), Michaela Newton (Customer Relations Manager)
Central Support OfficeCarren Sheldon (Digital Marketing Executive), Louise Coulter (Marketing Manager), Zoe Stachon (Group Buyer), Michelle Wiscombe (Payroll Co-Ordinator), Lee Shepherd (Logistics Controller), Vickie Glanz (Insurance Manager), John Clark (IT Assistant, Phil Browne (Data Analyst), Colin Templeton (Management Accountant), Stephanie Nicholson (Finance Assistant Middle East)
Ryan MacLaren (Fitter Apprentice), John Milne (Fitter - Plant), Kevin Whyte (Driver LGV), William Oliphant (Labourer), Gordon Forsyth (Service Driver), Craig Duncan (Fitter), Pamela Killen- Robbins (Hire Controller)
William Billingham (Fitter - Plant), James Young (Fitter - Apprentice), David Millar (Hire Controller), Fiona Miller (Sales Executive), Simon Greatbatch (Workshop Manager), Samantha Robertson (Hire Controller)
John Martin (Driver LGV), Peter Dupuy (Workshop Manager) Grant Kelly (Labourer), Paul Townsley (Fitter - Plant), Kevin Monks (Service Driver), Christopher Horgan (Service Driver)
Craig Heeps (Painter), Kai McBurnie (Hire Controller), Richard Cameron (Fitter - Plant), Robert Salton (Driver), Josh Brigain (Apprentice Fitter)
Gerard Southern (Driver LGV - Lorry Loader)
Steven Bamford (Fitter - Plant)
Andrew Beasley (Service Manager), Anthony Thompson (Fitter),Jonathan Walker (Fitter)
Paul Bradley (Labourer)
Anthony Berry (Service Driver), Jason Swift (Sales Executive), Anthony Kinder (Area Sales Manager), Paul Reddington (Maintenance Person), Lee Ditchfield (Service Driver), Stephen Tomlinson (Driver), Kyle Pass (Labourer), Mark Olsson (Service Driver), Andrew Gough (Maintenance Person), Steve Warbuton (Fitter), Stephen Follows (Service Driver), Stuart Smalley (Service Manager), Robert Nolan (Workshop Foreman)
Warrington
Bradford
Carlisle
Sean Kenny (Painter), John Lucas (Fitter)
Stockton
Wakefield
016
Staff Achievements
Sales Blitz CompetitionsEarlier this year we started to run competitions for both the Sales Executives and the Hire Controllers. The competitions are seperate but follow the same principles — the indivudal who hires out the highest number of the selected sales blitz product over the set time period wins! So far the target products have included, portable toilets, rollers, telehandlers and welfare vans.
With lots of prizes available all Sales Executive and Hire Controllers are encouraged to get involved!
Tell us about your achievements! Contact: [email protected]
Long Service AwardsA number of colleagues have received certificates celebrating their length of service with Nixon Hire this year.
10 years | BronzeMichael McDonald, Garry Morris, Terence Clayton, Steve Saville, Kay Keegan, Chris Lidster, Robert, Wright and Donald McLeod. 20 years | SilverDavid Flannigan and Julie Jackson 40 years | PlatinumJohn Pepper, Supply Manager deserves a special mention as in July he marked the 40th anniversary of his employment at Nixon Hire.
John Pepper, Supply Manager at his surprise party!
Top of the Class! Many congratulations to Daniel Irvine an apprentice at our Edinburgh Depot, who has been awarded the course prize for the 1st Year CITB Plant Mechanics Course at North Glasgow College. Well done Daniel!
Award Winner, Daniel Irvine
Staff Achievements
Drivers League Champion 2012/13: Mark Hanshaw
The award recognises the most improved MPG performance in the Nixon Hire Drivers League 2012/13.
Retirement Alan Nixon, brother of Chairman John Nixon retired in December following many decades of valuable service to the company.
017
What’s New on the Nixon Network
30 New Jobs
1 Depot
What’s New on the Nixon Network?
Permission levels added to allow folder restrictions
Sub categories created to make navigation within departments easier
To make the Nixon Network easier to use and become the company information hub, we’ve made some major changes.
Documents can be uploaded into multiple folders
Online forms
Online FormsIn order to reduce the amount of paper we use throughout the company, we are starting to move suitable forms and documents online. By this we mean that a company form will be accessed, completed, submitted and recorded online via the Nixon Network. Once a form is submitted the data is collated in a database behind the scenes allowing the data to be processed and analyzed.
The forms which are currently available to access on the Nixon Network are:
• Hotelsbookings• Decal&signagerequests• Losthire• Missingplant• Taxrequests
Contact: Louise Coulter, Marketing Manager, [email protected]
Access the Nixon Network at intranet.nixonhire.co.uk
Your Nixon Network login is the same as your PC.
Using the lost hire form as an example, this form captures all the ‘who, what, when and why?’ in relation to a lost hire. As the form feeds straight into a database it allows us to look for trends in the data and use the information to help us plan future CAPEX expenditure as well as equipment allocation to each depot. The online forms will replace the existing hard copy documents.
018
Enhancing the Brand
Enhancing the BrandCorporate Uniform
Our branding initiatives have focused on developing a customer perception of Nixon Hire to be a professional, modern and consistent organisation. The new uniform will further develop our brand image. We hope that colleagues will feel proud and happy to be wearing the new uniform, which is a huge step-up in quality. We ask that they wear it at all times during working hours. We want the customer to experience our team as well presented and unified, which will give them confidence that we will deliver for them. The roll out programme is now complete and at a cost of over £25,000 we’re sure you will agree this is a significant investment by the company.
Ordering Uniform: Ongoing OrdersDepots will manage their own uniform budget for new starters and replacement items. A price grid has been set-up on MSC with codes and prices.
Stores will not hold stock. Arco will be holding floor stock but you are advised to be proactive with ordering, especially for new starters.Expenditure will be monitored to identify any excessive ordering.
Old UniformManagers need to take responsibility to ensure that no-one wears the old uniform. Please ask that all employees return old uniform which will need to be disposed of.
Contact: Nicola Hellewell, Purchasing and Supply Chain Manager, [email protected]
019
Nixon Hire Sales Online
Parts SalesWe are delighted to be working with Bomag to offer an online enquiry form for genuine Bomag parts.
The enquiry form is hosted on our website and when the customer submits the enquiry form, we receive a copy but the details are sent to Bomag to respond to. This means that we don’t have to worry about stock, out of hours requests and in depth technical knowledge on the serviceable parts.
We are keen to expand the range of suppliers that we work with to offer this service and we are in discussion with a number of companies about this.
Used Equipment Sales Nixon Hire are now using Mascus to sell our used plant equipment. Mascus operate in a similar way to AutoTrader and are perceived as global leaders in advertising used plant equipment with large companies such as Volvo also using their online platform.
We made the decision to not only utilise their website to promote our stock, but also to work with them to ensure this information is consistent with the information on our website. We have seen an encouraging number of enquiries so far, particularly from customers abroad.
Contact: [email protected]
Nixon Hire Sales Online
020
Middle East Update
Nixon Hire is spreading its wings with the opening of our first depot in the ‘Kingdom of Saudi Arabia’ We are delighted to inform you that we have recently agreed to enter into a joint venture with Sheikh Hizam Zidan Al-Qahtani, Chairman of Al Jeri Transportation Group. Together we will be rolling out the Nixon Hire Middle East depot network across Saudi Arabia. The first depot in Saudi Arabia (our second in the Middle East) will be opening up immediately in Jeddah with a further depot planned for Riyadh.
Aljeri Transportation Company is a Saudi joint stock Company with its headquarters located in Riyadh, Saudi Arabia since its inception in 1988. The company has steadily established to become one of the best transportation companies in Saudi Arabia. Al Jeri has operations throughout the kingdom in Riyadh, Jeddah, Dammam, Yanbu & Qassim. http://www.aljeri.com/en/
Middle East Update
Chairman of the Board: Hizam Zidan Al-Qahtani
QatarOver the past 12 months we have restructured our business in Qatar and have been working hard to establish ourselves as a leading rental company in the country. We feel that the business is structured and well positioned to take advantage of the huge projects being lined up in preparation of the 2022 World Cup.
As part of the restructure, Lee Cranston was moved across from the UK business to concentrate on setting up parallel financial and operational systems and procedures. We are currently in negotiations to raise funding for a substantial capex investment in Qatar.
Our Middle East Locations
Contact: Chris Britt, Country Manager, [email protected]
021
Middle East Update
Mike Haskayne, Chris Britt, Graham Nixon, Paul Evans, Kevin Blackwood.
‘Big Success at the Big 5’ In November 2013, we hosted an exhibition stand at The Big 5 in Dubai. With exhibitors and delegates from around the world, it was a fantastic opportunity to showcase our products and meet existing and potential customers.
Our stand setup.The Dubai skyline from the stand.
Middle East Update cont
022
Spotlight on
Aberdeen Depot.
Spotlight on...
About your DepotQ: Depot name?A: Aberdeen
Q: Area covered?A: Aberdeenshire
Q: Products offered? A: Plant, Tools, Accommodation and Toilets Q; Number of employees?A: 19
Q: When was your depot opened? A: 2005
Q: What’s your most popular hire item? A: Accommodation Q: Most unusual hire request? A: Bouncy Castle or a Snow Plough
Q: What is/has been your longest hire? A: A Wood Chipper to Wick for around 4 years
Q: What’s the nicest thing a customer has done? A: Hire from us
Q: What’s the worst thing a customer has done? A: Once got thrown off a site in Govan, Glasgow for being a Celtic supporter (went back a week later and got a hire for being brave enough to return!).
About youQ: How long have you worked for Nixon Hire? A: Over 3 years
Q: How did you get started in the industry? A: Ticked a box when I was at school to apply for a Plant Mechanic - had no idea what it was but it sounded good - got a CITB apprenticeship and been in the industry since then.
Q: What do you like most about your job? A: Putting equipment out the gate.
Q: And least? A: Seeing equipment coming back in the gate.
Q: What’s the biggest industry change you have seen in the past 5 years? A: IT and information that we can provide customers and ourselves.
Q: If you could change one thing about the industry? A: Higher rates for the service we provide to customers Q: What’s your favourite product we offer? A: All in One Modules
Q: What’s your dream holiday destination? A: New York Q: Favourite song? A: Folsom Prison Blues - Johnny Cash
Q: Hidden talent? A: I attempt to do Mixed Martial Arts (badly at the moment)!
Paul Corson, Depot Manager Aberdeen.T: 01467 631054 M: 07917 [email protected]