The Budget incorporates Performance Measures. These show the effectiveness and efficiency of programs and services in achieving its objectives. Performance Measures are designed to advance City Council’s goals and to help the Council determine ways to optimize the return on community’s investments.

Call for Service – 16,297

911 Officer Initiated – 13,183

Reports – 2,191

Arrests (felony/misdemeanor) - 444

Traffic Stops – 2,916

DUI - 38

Infractions – 715

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

2013 2014 2015 2016 2017 2017Officer

Initiated

11,327

13,076 12,51611,337

16,297

13,183

New World System Enhancements

0

200

400

600

800

2013 2014 2015 2016 2017

35 46 42 35 50

544

695

576547 567

579

741

618582

617

Violent Crime

Property Crime

Total Crime

1,683 Total Crimes Investigated

2% 2% 3%

14%

18%

48%

12%

Homicide (0 in 2017)

Forcible Sex

Robbery

ASLT Agg

ASLT Sim

Burglary

Larceny (Theft)

Auto Theft

Arson

1% 2% 2%

17%

17%

50%

11%

Homicide

Forcible Sex

Robbery

ASLT Agg

ASLT Sim

Burglary

Larceny (Theft)

Auto Theft

Arson

1%

2% 2%

17%

17%50%

11%

2012-2016 NIBRS Part 1 Crimes

Homicide Forcible Sex Robbery

ASLT Agg ASLT Sim Burglary

Larceny Auto Theft Arson

2%

2%

3%

14%

18%48%

12%

2017 NIBRS Part 1 Crimes

Homicide Forcible Sex Robbery

ASLT Agg ASLT Sim Burglary

Larceny Auto Theft Arson

0

50

100

150

200

250

300

350

2013 2014 2015 2016 2017

248

305

265

306 308

.8 Collisions/day

Code and Parking Enforcement

-1

1

3

5

7

9

11

13

15

2014 2015 2016 2017

4

1

7

13

0

0

0

2

Cited/Civil Fines Criminal/2nd Offense

Civil Fines and Criminal Actions

0

100

200

300

400

500

600

700

800

900

1000

302 319 285 261

20 2734

38

108108

9760

216

402

265

192

90

100

79

Court Transports

Courtesy Notices

Parking Tickets

Impounds

Tow Notices

Parking Enforcement

100

27

177

342

141

17 9 60

50

100

150

200

250

300

350

400

Live Animals Dead Animals New Tags Renewal Tags VerbalWarnings

Infractions Dog Bites PDD

2017

Performance measures are not just about numbers. They should focus on the success of risk control or harm reduction by spotting emerging problems early and suppress them before they do much harm. Our community expects the following:

Best Protection at a reasonable price.

Vigilant – Spotting emerging threats early, pick up on precursors and warning signs, use imagination to work out what could happen, use intelligence systems to discover what is being planned and do all of this before harm is done.

Nimble and Flexible – to organize quickly and appropriately around emerging crime patterns rather than being locked into traditional routines and processes.

Skillful and Masterful – in our intervention toolkit, experienced in picking the best tools for each task, and adept at inventing new approaches when existing methods turn out to be irrelevant or insufficient.

The Mountlake Terrace Police Department has adopted the six pillars identified from the President’s Task Force on 21st Century Policing creating a roadmap for the future of policing. The six pillars provides clear direction on how to build trust with the public.

Build Trust and LegitimacyPolicy and OversightTechnology and Social MediaCommunity Policing and Crime ReductionTraining and EducationOfficer Wellness and Safety

Public satisfactionQuality of lifeIntegrityCommunity relationsAdministrative efficienciesEmployee satisfaction

WHY

HOW

WHAT

Successful Public Safety Agencies Understand The Why

Vision:Serve – Support – Defend

Mission:The mission of the City of Mountlake Terrace Police Department is to “Serve” the community with professionalism and integrity – “Support” the Constitution, Laws and Core Values as set forth by its citizens and “Defend” the individual rights, human dignity and quality of life for all who live, visit and work within Mountlake Terrace.

Develop and ImplementEffective Communication and Outreach with the Community

Community Outreach Resource and Supply Program Coffee with the City MLT News - Ask a Cop Series School Liaison Officer Program / Safe Streets Education Outreach To Faith-based Organizations Outreach to Special Interest Groups (ACLU) Outreach to Media Outlets Crisis Intervention and Response to Active Shooter Training Patriotic Employer Award Partnership with the MLTBA Domestic Violence Awareness Attendance at Community Events (NNO, TdT, July 3, etc.) Mountlake Terrace High School Community Forum Safe Internet Transaction Zone Studio 6 Partnership To Address Criminal Behavior Government Outreach/City Website/Social and Local Media Participation in the Torch Run for Special Olympics Attendance at Vineyard Park Appreciation Breakfast Law Day at South District Court Department Tours, Chief For A Day, Shop With A Cop, etc. CommunityCrimeMap.com Mountlake Terrace Police Explorer Post Med-Project / Drug Take Back Program

Maintain Appropriate and Essential Public Safety Services In A CostEffective Manner

Out of Area Jail Contracts Participation in Regional Teams (NSM

SWAT, NTF, SMART, ICART) DEM Training WASPC Equipment Grant Direct Action Response Center

Training (DARC) BVP Federal Grant Lexipol Webinars Certified Trainers for Department

Training

Policies, Procedures andGeneral Operations

Adherence to WASPC Accreditation Standards and Proofs Of Compliance

Department Policy Updates, Training, Adherence and Audits

Evidence Room Audit Administrative Reviews and Analysis Internal Investigations/Complaints/Bias-based Policing

Analysis Active Participation in New World Project Police Command Attendance at WCIA’s Police Chief

Forum Police Command Attendance at the LACP Regional

Forum Management Analyst Support and Assistance to the

WASPC Accreditation Program

Reduce Crime Within The City

Ongoing Visible Presence Thorough Investigation of Crime Proactive Patrol in Identified High Crime Areas Timely Response to Reported and Identified Criminal

Behavior Participation in Regional Task Force Active Participation in Regional Intelligence Groups Community Outreach Supply and Resource Program Distribution of Intelligence and Crime Bulletins Promoting and Facilitating an Atmosphere of Trust with

the Community Block Watch and Crime Prevention Programs Partnership with the MLTBA and Faith-based

Organizations School Liaison Officer Program Partnership with Crime Stoppers

Ensure Personnel Receive the Training, Education and Development to Effectively and Safely Perform Their Duties

Ongoing Lexipol Policy Training Ongoing Leadership Development, Training and Succession Planning Ongoing Training and Implementation of 21st Century Policing Identification of Training Needs Through National Trends, Changes to State/Federal

Mandates, Administrative Reviews and Monthly Supervisors Meetings Ongoing New World Training Background, Hiring and Training of Police Officers Eugene Shin, Victor Zuniga,

Megan Johnson, Thomas Sheets, David Nguyen, Jesse Wright, Brian Moss Background, Hiring and Training of Code Enforcement Officer Mike Padgett, Cadet

Maddie Fee Commander, Detective Sergeant, Special Services Sergeant, Detective, Narcotics

Task Force Detective, Honor Guard, NSM SWAT Selection Processes Crime Scene Tech/Collision Investigator/Taser Instructor Selection and Training CIT, Blue Courage, Procedural/Justice-based, De-Escalation Training Nalaxone Training Firearms Qualifications/Training Mountlake Terrace Police Personnel’s Participation in Rewriting and Instruction in

CJTC’s Middle Management Training Police Explorer Post Tactical Challenge Award – Snohomish County Tactical

Challenge

The Mountlake Terrace Police Department recognizes that certain incidents should be brought to the attention of supervisors or other specified personnel of the department/City to facilitate the coordination of activities and ensure that inquiries from the media and the public may be properly addressed.

- Death Investigations- Serious Assaults / Sexual Assaults- Serious Traffic Collisions- Pursuits- Calls For Service Involving Force

Response- Officer-involved Shooting- Barricaded Subject- Aircraft Crash- Significant Injury/Death of a

Mountlake Terrace Employee/Official

- Arrest of a Mountlake Terrace Employee/Official

- Complaint of Serious Misconduct on a Mountlake Terrace Employee

- Major Civil Disturbance / Mutual-aid Police Response

- Any Incident Involving Damage to City Property or Damage to Private Property by Police Department Personnel

- Any Unusual Incident of High Public Interest

To prevent and control conduct widely recognized as threatening to life and property (serious crime).

To aid individuals who are in danger of physical harm, such as the victims of criminal attacks.

To protect constitutional guarantees such as the right of free speech and assembly.

To facilitate the safe movement of people and vehicles.

To assist those who cannot care for themselves: the intoxicated, the addicted, the mentally ill, the physically disabled, the old and the young.

To resolve conflict, whether between individuals, groups of individuals, or individuals and their government.

To identify problems that have the potential to become more serious for the individual citizen, the police or the government.

To create and maintain a feeling of security in the community.

Protect and enhance the City’s Financial Health and Stability while maintaining appropriate and essential Public Services in a cost effective manner.

Maintain and enhance public trust in the City’s police servicesMaintain compliance with Federal, State, best practices and WASPC Accreditation StandardsContinue to embrace and practice Lexipol policyCapitalize on lower cost contract jail facilities for long term inmate commitmentsParticipate in and support the regionalization of services, therefore reducing the overall financial and operational impact to the CityCapitalize on available Federal and State Grant funding.

Generate Economic Development.Continue the enforcement of residential and business code violationsMaintain low crime ratesMaintain safe streets for vehicle and pedestrian traffic in and around the Town CenterImplement a business liaison officer program.

Develop and Implement effective Communication and Outreach with the Community.

Build community capital through a positive presence and community events.

Chief Wilson’s Expectations Do Your Job. Check The Small Things. Give Me Your Best. Have a plan. Continue to Learn. Follow The Process Not The Outcome. Challenge Yourself and Others. Make A Positive Difference. Respect Yourself, Others and the Profession. Take Responsibility For Your Actions. DDSS.