“the business case” a real jobs new york webinar february 8, 2011 stephan haimowitz, christopher...
TRANSCRIPT
“The Business Case”
A Real Jobs New York WebinarFebruary 8, 2011
Stephan Haimowitz, Christopher Patrie Burton Blatt Institute Janitronics Facility Services Syracuse University Albany, New York [email protected] [email protected]
The Business Case – 3 Elements
1) Workforce Benefits
2) Market Opportunities
3) Support is Available
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1) Workforce Benefits
Compared to non-disabled workers, PWD have average or better attendance average or better job performance average or better safety records lower turnover ,
Reducing recruitment / training costs
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1) Workforce Benefits
Problem-solving skills, and experiences
Diverse teams that include employees with disabilities are creative, with increased synergies that contribute to the development of more efficient and effective business processes “Leveraging Diversity to Improve Business Performance”, Human Resource Management, Winter 2004.
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2) Market Opportunities
54 million PWD more than Hispanics, African Americans, Gen X, teens, and Asian Americans)
Of PWD :
73% are heads of households 48% are principal shoppers 58% own their own homes
24 million disabled veterans include the 180,000 service members returning from the war on terrorism.
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2) Market Opportunities
33% of the public has a family member or close friend with a disability
92% view companies that hire PWD more favorably than those that do not
87% would prefer to give their business to companies that hire PWD
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1) Workforce / 2) Market – More Information
US Business Leadership Network http://www.usbln.org/
Employer Assistance & Resource Network (EARN) http://www.earnworks.com/BusinessCase/index.asp
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3) Support is Available – Tax Benefits
US - Work Opportunity Tax Credit $2,400http://www.doleta.gov/business/Incentives/opptax/
NYS - Workers with Disabilities Tax Credit $2,100http://www.labor.state.ny.us/businessservices/EDSU/EDSU%20WETC.shtm
Per PWD hired, others programs support accessibility, etc.
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3) Support is Available - Accommodations
50% of RA costs $0 to $50 88% cost less than $1,000 Scheduling Environment Task organization Educate co-workers
Most employers report costs are exceeded by benefits- 86% - able to hire/retain qualified employees. 56% - experienced increased productivity of all employees.
Job Accommodation Network http://askjan.org/
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3) Support is Available – Federal Bonding
Encourages employers to hire “at risk” individuals Ex-offenders Ex-addicts who’ve been rehabilitated Program information http://www.bonds4jobs.com/index.html
Covers loss up to $ 25K loss from employee dishonesty Does not cover poor workmanship, injury, work accidents, etc Established in 1966, 99% success rate
Free to employer for 6 months, no deductable Relatively simple application process – need full time job offer with starting date After 6 months employer can continue coverage by paying premiums
NYS Coordinator Elaine Kost 518-485-2151 [email protected]
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Employer Models - Large and Small
Walgreens SC distribution Center Website & videos http://www.walgreens.com/topic/sr/disability_inclusion_home.jsp
Carolina Fine Snacks, a small business in Greensboro, NC, started hiring PWD employee turnover dropped from 80% every 6 months to less than 5% productivity rose from 70% to 95%; absenteeism dropped 20% to less than 5%; tardiness dropped from 30% of staff to 0
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Employer Models - Local
Janitronics Facilities Services Cleaning, maintenance, engineering and facility management Serves New York and Vermont Corporate office 1988 Central Ave, Albany, NY 12205 http://www.janitronicsinc.com/index.asp
Chris Patrie Director of Human Resources Also
Member, RJNY Business Advisory Council Member, Board of Directors for Capital Area Human Resources Assoc., Chairman, Government Affairs, NYS Business Council Legislative Committee
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Janitronics
Hiring PWD an Integral part of Human resources Plan since 2006 turnover down 50%, time to fill reduced by 43%, vacancy rate has gone from a corporate goal of 5% to .25%
Customer service surveys
150% increase in satisfaction of employee manners and appearance
Company saved / received / credited $160,000 in 2010
Key - recruiting resources who understand our business needs
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For More Information
Stephan Haimowitz Christopher Patrie Burton Blatt Institute Janitronics Facility Services Syracuse University Albany, New York [email protected] [email protected]
315 744-4139 518 456-8484
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