the business case behind cloud computing - the risks and rewards

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THE BUSINESS CASE BEHIND CLOUD COMPUTING EMA - Fresh Technology James Valentine April 27 th 2010

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Presentation by James Valentine on the Business Case behind Cloud computing, risks and rewards, how to add value and reduce costs.

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Page 1: The Business Case behind Cloud Computing - The risks and rewards

THE BUSINESS CASE BEHIND CLOUD COMPUTING

EMA - Fresh TechnologyJames ValentineApril 27th 2010

Page 2: The Business Case behind Cloud Computing - The risks and rewards

Commercial in confidence | Copyright© 2010 Fronde Systems Group Limited

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Agenda

What exactly is cloud computing?The “Cloud Continuum”The Risks and Rewards of the cloudDetermining what parts of your business can operate in the cloud

Page 3: The Business Case behind Cloud Computing - The risks and rewards

About Fronde

NZ based IT services company IT Systems integrator and mobile

products company Focus on Cloud Computing:

Google Enterprise PartnerMicrosoft Gold PartnerSalesforce.com PartnerAnd more…

Commercial in confidence | Copyright © 2009 Fronde Systems Group Limited

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Page 4: The Business Case behind Cloud Computing - The risks and rewards

Commercial in confidence | Copyright© 2009 Fronde Systems Group Limited

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Cloud Computing Definition #1

Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet.

Users need not have knowledge of, expertise in, or control over the technology infrastructure "in the cloud" that supports them.

Wikipedia

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Cloud Computing Definition #2

1. The service is accessible via a web browser or web services API.

2. Zero capital expenditure is required to get started.

3. You pay only for what you use as you use it.

Cloud Application Architectures, O’Reilly – George Reese

Page 6: The Business Case behind Cloud Computing - The risks and rewards

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Cloud ComputingA simple analogy

Page 7: The Business Case behind Cloud Computing - The risks and rewards

Commercial in confidence | Copyright© 2009 Fronde Systems Group Limited

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What is all the fuss about?Cloud Computing

Page 8: The Business Case behind Cloud Computing - The risks and rewards

Commercial in confidence | Copyright© 2010 Fronde Systems Group Limited

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“The Cloud Continuum”

THE CLOUD CONTINUUM

SaaS PaaS IaaS Traditional

Google App EngineGoogle Apps

SalesForce.com / Force.com

Amazon EC2

Virtualisation“Tin”

Microsoft Azure

Xero

Microsoft BPOS

Hosted Email

Data-centre Hosting

Page 9: The Business Case behind Cloud Computing - The risks and rewards

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Software-as-a-Service

Typically Line of Business applications (e.g. CRM, mail, collaboration, HR, accounting)

Usually a $ per user per month charging model.

Centralized feature updating – no patches and upgrades / features available to all users immediately.

Page 10: The Business Case behind Cloud Computing - The risks and rewards

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Software-as-a-Service cont.

Gives small businesses / start-ups access to enterprise grade software.

Either limited customisation or customisation is completely proprietary to the solution.

A number of providers offer both SaaS and installed versions of their software

Page 11: The Business Case behind Cloud Computing - The risks and rewards

Commercial in confidence | Copyright © 2009 Fronde Systems Group Limited

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Using Software-as-a-ServiceCase Study: Fronde!

Page 12: The Business Case behind Cloud Computing - The risks and rewards

Commercial in confidence | Copyright© 2010 Fronde Systems Group Limited

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Comparing Costs of On-Premise and SaaSOn PremiseUp front Licence FeeCustomisation & ConfigurationHardware purchase and InstallationHosting costsOff-site BackupsHigh Availability / ReplicationUpgradesSupport and maintenance

SaaSMonthly “Subscription”Customisation & ConfigurationEnd user supportBandwidth Costs

Page 13: The Business Case behind Cloud Computing - The risks and rewards

Commercial in confidence | Copyright© 2009 Fronde Systems Group Limited

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Business Value – not just Cost

Make IT efforts add value to your organisation

Allow your organisation to act at Enterprise scale

Allow your organisation to expand seamlessly

Page 14: The Business Case behind Cloud Computing - The risks and rewards

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Business Value – not just Cost

Reduce security and compliance costs

No upgrades – ever. Improve service availability and

reliability Transition from CapEx to OpEx

Page 15: The Business Case behind Cloud Computing - The risks and rewards

The case against cloud computing?

Risk: Legal, regulatory, and business

Connectivity and bandwidth Security and privacy Difficulty of managing cloud

applications

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Page 16: The Business Case behind Cloud Computing - The risks and rewards

The case against cloud computing?

Current enterprise apps can't be migrated conveniently

Lack of Service Level Agreement Lack of cost advantage for cloud

computing

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Page 17: The Business Case behind Cloud Computing - The risks and rewards

Considerations for moving an application to the cloud?

Does it add value or innovation to your business?

Does it need to be easily available to a geographically dispersed or highly mobile workforce?

Are you facing a software upgrade or hardware refresh?

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Page 18: The Business Case behind Cloud Computing - The risks and rewards

Considerations for moving an application to the cloud?

Is it something that will start small and grow? Start large and shrink?

Does it have fluctuations in demand?

Are you experiencing availability or reliability issues that are affecting business productivity?

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Future Trends

Emergence of local “private cloud” and “government cloud” offerings

“Cloud Enabled” versions of existing software to complement on premise offerings

Platform as a Service frameworks and offerings to mature.

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Page 20: The Business Case behind Cloud Computing - The risks and rewards

Future Trends cont.

Second cable into NZ to further improve latency and performance of cloud applications

Device / access independence

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Call to Action

Identify IT “complexity knots” in your organisation and see if cloud computing could eliminate them.

Look at the time your IT resources are spending on activities that are non-“value add”.

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Questions?

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[email protected]