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@TheBusJourney #SMEJourney The Business Journey No.8 3 February 2015

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@TheBusJourney #SMEJourney

The Business Journey

No.8

3 February 2015

@TheBusJourney #SMEJourney

Jim Henderson

@TheBusJourney #SMEJourney

The Business Journey Partners

@TheBusJourney #SMEJourney

Susan Grandfield

“It’s all in your mind!”

Susan Grandfield

The Business Journey

3rd February 2015

Creating focus I Developing capability I Achieving aspirations

Creating focus I Developing capability I Achieving aspirations

Picture the scene….

Creating success….

Creating focus I Developing capability I Achieving aspirations

• In 3 simple steps

Training your Mind

Creating focus I Developing capability I Achieving aspirations

What?

• Get to know your mind

• Introduce you to 3 simple steps

Why?

• The power of consciousness

• You get to choose

• Create what you want for yourself and your

business

“It’s all in your mind”

Creating focus I Developing capability I Achieving aspirations

Chain reaction

Creating focus I Developing capability I Achieving aspirations

Chemicals released

in the brain

Feelings

Thoughts

Memories and

experiences

Reaction

Creating our own reality

Creating focus I Developing capability I Achieving aspirations

Creating focus I Developing capability I Achieving aspirations

Picture the scene….

Create more space

Creating focus I Developing capability I Achieving aspirations

1. Become aware

2. Notice the impact

3. Make a choice

Stimulus Response

Training your Mind

Creating focus I Developing capability I Achieving aspirations

What you pay attention to and what you rest your

mind on is what shapes your brain.

What are you paying attention to?

Thank you!

Any Questions?

Creating focus I Developing capability I Achieving aspirations

mob / 07940 386 358

e-mail / [email protected]

skype / susangrandfield

web / www.sgdevelopmentsolutions.com

twitter / susangr1

facebook / sgdevelopmentsolutions

@TheBusJourney #SMEJourney

AlanMcKee

Court vs. Commerciality

Alan McKee

Head of Dispute Resolution

Macdonald Henderson

Introduction

Very few businesses will be immune to

a dispute with a customer or client.

Considerations which are vital.

Legal Rights

While not always written there is always a

contract.

Whether verbal, written, express or implied –

rights exist.

Upholding Rights

Direct Business to Business contact.

Advice from legal advisor.

Legal Correspondence.

Court.

Considerations of Commerciality

Size/impact of the problem.

Importance of Relationship.

Source of Business.

Impact on Management Time.

Tips to Reduce Potential Problems

Terms and Conditions.

Consider value of volume work/Tender.

Don’t contract with anyone who asks.

Questions

Macdonald Henderson Solicitors

Standard Buildings

94 Hope Street

Glasgow

Scotland

G2 6PH

Tel. +44(0) 141 248 4957

Fax +44(0) 141 248 4986/8455

Email:

Alan McKee [email protected]

@TheBusJourney #SMEJourney

Welcome

Martin Edgar

Mediation - the new kid on the block

Opportunities to reduce your occupational costs

Martin EdgarEdgar Property Solutions

Arbitration

Mediation

Mediation – the new kid on the block

• The principles of mediation

• The advantages of mediation over litigation

• Mediation – “the only method of dispute resolution that truly takes account of the way we make decisions”

Mediation Principles

• Voluntary

• Without Prejudice

• Confidential

The Mediation Process

Advantages of mediation v litigation

• Preserving the business relationship• Speed• Cost (monetary / emotional)• Confidentiality• Avoids setting a precedent• Creative Solutions• Control / Client involvement• No lose option• Choice of mediator• High success rate

Mediation – the new kid on the block

“The only method of resolving a dispute that truly accounts for the way we make our decisions.”

Mediation – the new kid on the block

Mediation – the new kid on the block

• 80% emotional 20% logic

• Arbitration / Court – Win / Lose scenario

• Mediation – Win / Win scenario

@TheBusJourney #SMEJourney

Questions for Martin?

@TheBusJourney #SMEJourney

Questions for partners?

@TheBusJourney #SMEJourney

@TheBusJourney #SMEJourney

Next eventTuesday 12 May 2015

@TheBusJourney #SMEJourney

Thank you for attending

Time for networking