the changes in service delivery with cloud computing

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ITC Market Forecast ITCandor 2012 The changes in service delivery with Cloud Computing Martin Hingley, ITCandor ([email protected]) BrightTALK, April 18 th 2012

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A description of the changes in service delivery of adopting Cloud services.

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Page 1: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

The changes in service delivery with Cloud Computing

Martin Hingley, ITCandor ([email protected])BrightTALK, April 18th 2012

Page 2: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Agenda

• Cloud Computing sizing• Reference architecture examples• The changing role of internal IT• Enterprise, Government and Service Provider developments• SaaS, BPaaS, IaaS and PaaS services• Summary

Page 3: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Cloud Computing sizing – revenue ($US billions)

$0

$1

$2

$3

$4

$5

$6

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2015

Cloud

Traditional

World Cloud ITC 2012 - $1.2T

Other21.2%

Infrastructure s/w4.6%

Fixed Line4.6%

Implementation

4.8%

SoftwareMaintenance

8.4% Wireless10.8%

Internet Service21.1%

Broadband24.6%

Page 4: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

The advantages of different types of Cloud Computing

Private Cloud(on premise)

Hybrid Multi-Tennant Cloud(off premise)

TCO

Security

ElasticityPerformance

Average

Hybrid Private Cloud(on/off premise) TCO

Security

ElasticityPerformance

Average

TCO

Security

ElasticityPerformance

Average

Public Cloud(off premise)

TCO

Security

ElasticityPerformance

Average

Page 5: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Reference architecture examples - IBM

Page 6: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Cloud architecture example - HP

Hybrid Cloud SolutionsHybrid Dev/Test, IaaS, Information as a Service

HP Portal ExperienceCatalog, Service Request Management, Account Management, Aggregation, Performance, Cost, Billing, Service Reporting

HP Converged InformationIdol10 - manage data & metadata, from archive targets

HP Converged Management and SecurityPolicy, Orchestration, Monitoring & Security

HP Converged IaaS Controller

HP OpenStack

TraditionalHeterogeneous

Hardware & Software

Servers Network Storage

HP Private Cloud Licensed Products

Private Dev/Test

Private Cloud w/Application

Lifecycle Mgmt

Private IaaS

HP Managed Cloud Services HP Cloud Services

HP CIaaSConverged Infrastructure as a Service

Converged Infrastructure

Servers Network Storage

HP CIaaSConverged Infrastructure as a Service

Converged Infrastructure

Servers Network Storage

HP CIaaSConverged Infrastructure as a Service

Converged Infrastructure

Servers Network Storage

3rd

Party

Traditional HP Private Cloud HP Managed Cloud HP Public Cloud 3rd PartyClouds

Hybrid CloudSolutions

StandaloneCloud Products& Services

CommonArchitecturalElements

Differentiated &3rd PartyInfrastructure

CRM Analytics Email, Collab,Unified Comms Security PaaS Autonomy Protect

& Promote Data Services

IaaS Dev/ Test

Mgmt Autonomy Protect& Promote IaaS Dev/

Test Management ….

Page 7: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Reference architecture examples - Fujitsu

Page 8: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Reference architecture examples - Dell

Page 9: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

The changing role of internal IT

• Adopting public or hybrid Cloud services grows in complexity with organisational size– Small organisations can extend free-to-use consumer applications– Medium sized companies may build future IT exclusively on Cloud

services– Larger organisations tend to concentrate on test-and-development

and consumer focused initiatives first• SLAs – badly implemented in many internal systems – are an essential

feature of Cloud services• Many companies have subscribed to salesforce.com – but this is not a

multi-tenanted solution• Modifying internal infrastructures and concentrating on compliance,

security and data protection needs clear sighed policies• Benefits are in shifting Cap Ex to Op Ex, reducing TCO, cutting

‘management’ costs, speeding up time-to-implementation and closer ties between IT and business

Page 10: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

SaaS, BPaaS, IaaS and BPaaS services – Worldwide forecast ($US billions)

$0

$20

$40

$60

$80

$100

$120

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

SaaS

PaaS

IaaS

BPaaS

Page 11: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Enterprise, Government and Service Provider developments

• Paychex (HP reference) cut data centre spending – everyone wants Cloud, shame they didn’t think about SLAs first

• Bharti Telecom (IBM reference) Bharti Telecom added 2.5 million downloads for its mobile customers in the first month

• ComputerLINKS introduced ALVEA services, Arrow works on SaaS, other distributors implement Jamcracker

• The UK Government G-Cloud is designed to share IT throughout central government

• The Sanctuary Group (Symantec reference) uses desktop virtualisation to deliver services internally

Page 12: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Summary and conclusions

• Enterprises need a Cloud service catalogue and desk, need to think about their own reference architecture and implementation

• Public Clouds adoption - test and development, moving to social business, collaboration in production – few mission critical applications

• Systems vendors suggest reference architectures to help mix – look for Open Standards and multi-vendor choices

• Public Clouds could help reduce the inordinate amount of time large companies spend on ‘keeping the lights on’

• A growing number of references of public and hybrid Cloud adoption

• We forecast SaaS, IaaS, PaaS and BPaaS as having a strong future

Page 13: The Changes In Service Delivery With Cloud Computing

ITC Market Forecast ITCandor 2012

Thank You

• Please contact Martin Hingley at [email protected]

• Please read more of ITCandor analysis at www.itcandor.net