the changing face of business and legal technology...
TRANSCRIPT
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
The Changing Face of Business and Legal Technology:
Looking to 2020 and Beyond
July 13, 2015
10:30 – 11:45 am
#LTWC15
July 13-14, 2015 San Francisco- Hyatt Regency
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Presenters
• Moderator: Gina Buser, CEO, Traveling Coaches
• Panelists:
– Timothy Armstrong, Chief Operating Officer at Vinson & Elkins LLP
– Stuart Kay, Chief Operating Officer, North America Tax Practice Group at Baker McKenzie
– Kevin Moore, Director, Information Technology at Fenwick & West LLP
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Market changes
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Billing models
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Client demands
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Profitability
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Commoditization
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Competition
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Equity partners
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
The business of law
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
What they really want
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Long term strategy
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
One size doesn’t fit all
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Frustration
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Misconnect
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Expectations
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Real needs
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Drive decisions
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Serve lawyers
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Client service
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Strategic partnership
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Present needs
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Business knowledge
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Identify connections
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Take the initiative
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Be strategic
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Experience results
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Predictions
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Questions
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Change management
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Helping people understand, accept and embrace change.
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
WHAT CAUSES CHANGE TO FAIL?
People must have:
Awareness
Desire
Knowledge
Ability
Reinforcement
Top 3 Reasons Lawyers Don’t Adopt Technology
Lack of Time
Lack of Awareness
Lack of Interest
Source: Traveling Coaches 2012 Am Law 200 User Adoption and Training Survey
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Awareness
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Desire
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Knowledge
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Ability
Legaltech West Coast July 13-14, 2015 San Francisco- Hyatt Regency
Reinforcement