the city of rock hill’s new online utility bill view and...
TRANSCRIPT
The City of Rock Hill’s new Online Utility Bill view and
payment system not only allows customers to access
and pay their bills online, but customers can now
register to receive monthly bill notification by email.
Visit the following URL:
www.cityofrockhill.com/utilitybilling
or
www.cityofrockhill.comthen go to Online Services in left hand
navigation, click on “Bill Payment”
IMPORTANT NOTE:If you had a Username & PIN in the previous system, they will nolonger apply and you will need to create a new online account.
Simply create an online account with a username and password
Select “Sign Up”to create a new account
In case you forget your password after you set up an account, select “Forget your password?“ You will then be directed to a screen where you enter your username
and then password is emailed to you.
To set up an Online Utility Billing Account, customers should Login by creating a username and password.
There are no special requirements (minimum length , combination of characters and numbers, etc.) for a username or password.
Remember to confirm your password!
Select Create Account
This screen will request your customer name and email address.Here, you can also register for Electronic Billing.
To register for electronic billing, check the box.
If you choose to register for electronic billing, you will be asked to accept the terms and conditions in the next screen…
To complete online account creation, customer will be directed to this screen.
You must fill in their account number and the last 4 digits of their Social Security number, then select “Add Account Num”
Make sure you enter the correct account number which can be found in the upper left hand corner of your utility bill.
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1. Change password (must have your current password)2. Add account # if paying multiple accounts or delete an account #3. Edit Name and Email address4. View bill/billing & transaction history5. Pay bill online 6. Logout to exit online bill system
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Once you create your account, you’ll be directed to the screen below, where you can view your current account information and manage your account.
xxxxxxx xxxxxxx
By clicking on “Details” button, you are directed to this screen, where you can view current bill due and access transaction & bill history.
Your Name Here
Your Account #
Your Address
By clicking on “Show Transactions” button, you will be directed to this screen, where you can view current bill, show transactions and
view & print bills during the past 18 months.
Select Make a Payment to quickly pay onlineYour Name Here
Your Account #
Payment Screen
First & Last name fields will auto‐populate with customer’s name. If cardholder is different than customer, remember to change name here.
Complete all required fields and click the PayPal button to complete payment process.
You will receive an email confirmation that your payment has been applied to your account.
It’s that simple!
First Name
Last Namexxxxxxx
For questions or comments,email [email protected]
or call (803)325-2500.
We look forward to serving you!