The Columbia ApproachThe Columbia Approach

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What is Coaching?

Coaching is partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

Professional coaches provide an ongoing partnership designed to help clients produce fulfilling results in their personal and professional lives. Coaches help people improve their performances and enhance the quality of their lives.

Coaches are trained to listen, to observe and to customize their approach to individual client needs. They seek to elicit solutions and strategies from the client; they believe the client is naturally creative, resourceful and whole. The coach's job is to provide support to enhance the skills, resources, and creativity that the client already has.

According to the International Coach Federation…Working Definition

Role

Preparation and Skills

Source: http://www.coachfederation.org/ICF/For+Coaching+Clients/What+is+a+Coach/

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Coaching as Strategic Learning

Clarifying theClarifying theStrategicStrategicContextContext

Identifying theIdentifying the““Vital Few”Vital Few”

SuccessSuccessFactorsFactors

TakingTakingInformed,Informed,StrategicStrategic

ActionAction

Source: Adapted from concepts in T. Jackson’s (1991), Measuring management performance; T. E. Maltbia’s (2001), The Journey toward Becoming a Diversity Practitioner, pp. 25-29.

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The Foundations of Coaching

CCCP

CoachingProcess

CoachingCompetencies

GuidingPrinciples

Our Compass

Our Vehicle

Our Map

The Journey…The Journey…

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Guiding Principles – Our Compass

Adhere to High Standardsof Ethical Conduct

Focus on the Client’s

Agenda

Earn the Right to Advance at Each Stage of theCoaching Process

Coaching Effectiveness

Adhere to High Standardsof Ethical Conduct

Focus on the Client’s

Agenda

BuildCommitment

ThroughInvolvement

Earn the Right to Advance at Each Stage of theCoaching Process

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Core Competencies – Our Vehicle

Relating

CoachingPresence

LeveragingDiversity

Questioning

Listening

TestingAssumptions

Reframing

Contributing

BusinessAcumen

Co-creating the

Relationship

Meaning Making with Others

Helping OthersSucceed

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The Process – Our Map

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Coaching Process

PHASES & COMPONENT DESCRIPTIONS

Context Content ConductEntry and Contracting(Framing)

Feedback(Giving and Receiving)

Action Strategies(Experimentation & Pilots/Reflection-on-Action)

Developmental Frames(Mental Models/Worldview)

Exploring Options(Payoffs & Unintended Consequences)

Growth & Renewal(Strategic Insight)

Situation Analysis(Data Collection & Synthesis)

Planning (Priorities, Goals & Critical Success Factors)

Execution(Reflection-in-Action)

Outcome: Focus (learn for perspective)

Outcome: Alignment (learn for knowledge)

Outcome: Performance (learn from experience)

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Coaching Session Outline

• Purpose• Benefit • Check• Framing

• Summarizing• Confirming commitments• Checking alignment

Position… Conclude… Framing… Purpose Benefit Alignment Opening Move

Competencies… Relating Coach Presence Leveraging Diversity Questioning Listening Testing Assumptions Reframing Contributing Business Acumen

Concluding… Summarize Check Alignment Suggest Next Steps Check Commitment

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Notice: Copyright MaterialsThis presentation has been created for The Columbia Coaching Certification Program participants use in providing prospective clients, clients, and key organizational stakeholders and overview of their coach credentialing process by our university.

In addition, the slide deck, in part or in its entirety, may be freely reproduced for educational, developmental, and marketing purposes with participant’s clients and marketing materials. There is no requirement to obtain special permission for such uses. We do, however, require that the following statement appear on ALL reproductions, to provide due credit for intellectual property:

Reproduced from

The Columbia Coaching Certification Program – Cohort V, Spring 2010; Dr. Terrence E. Maltbia Program Director, Department of Organization & Leadership, Teachers College, Columbia University. New York, NY.

© The Columbia Coaching Certification Program. All rights reserved (2007); v2 (2010).

The Columbia ApproachThe Columbia Approach