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The Loss of Standardization and Current Mandates of the Demarc Extension

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What You Will Learn

• Loss of Standardization• Necessary Standards for a

Reliable Demarc Extension• FCC Mandate of the Demarc

Extension• Industry Confusion

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“Like most deregulation efforts, that of the CO-OSP also contains several drawbacks. One is the loss of the standardization that was maintained by the Service Providers (SPs) prior to deregulation. This problem has been and continues to be addressed…”

BICSI Customer-Owned Outside Plant Design Manual

Loss of Standardization

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Commercial Building Telecommunications Standard

Telecommunications Industry Association. (2009). Commercial Building Telecommunications Cabling Standard, ANSI/TIA-568-C.1-2009. Arlington, VA: TIA.

Concert Technologies conducted a survey of 239 nationwide contractors in January 2010.

Survey

75% of respondents did not know of any standards for a demarc extension.

Survey Point

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Loss of Standardization

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• New Terminology

• Levels Program

• Diagrams

• Nationwide Service w/International Capabilities

• 100% Operational Guarantee

Standardization

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IP Technology and an Increased Demand for Demarc Extensions

• IP Technology– WAN– Security– Life Safety– Video Conferencing– VOIP– Energy Controls– Cloud Computing

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• Level 1 Demarc Extension– Level 1 + eCPEThe demarc extension is within the distance limitation of

the media utilized for the circuit and consists of cabling, labeling standards, terminations and testing.

• Level 2 Demarc Extension– Level 2 + eCPERequires all of the components of a Level 1 Demarc

Extension along with the additional equipment required to extend the media due to distance limitations of the media utilized.

Standardization:Levels Program

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Labeling

• Improper labeling of the telecom circuit can be like finding a needle in a haystack– Wastes time and money– Tag and locate tickets– Postpones the delivery of

the circuit and the demarc extension

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• Nationwide Footprint

• International Capabilities

• eCPE Services

• 100% Operational Guarantee

• Circuit Testing & Turn Up

• Maintenance & Support

Standardization: Nationwide + International Service

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• Correction of Issues within Timely Manner– Typically within 4 hours– Anytime. Anywhere– For the lifetime of the demarc extension for

the designated circuit, baring misuse or outside intervention.

• Level 1 & 2 Demarc Extension

• Extended Warranties

Standardization: 100% Operational Guarantee

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Enterprise Demarc Extension Chart

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Additional Resources

Demarc Extension Nationwidewww.demarcextension.comcontact@concerttech.com800.341.9722

White PaperThe Demarc Extension and its Critical Role in Enterprise Network Telecommunications Infrastructure

• Video Library– Visit www.demarcextension.com– Under the Resources tab, select Video Library