the development and revision of a model curriculum in organizational and end-user information...
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The Development and Revision of a Model Curriculum in Organizational and End-User Information Systems
Kitty Daniels and Susan Feather-Gannon
Pace University
School of Computer Science and Information Systems
Organizational Systems Research Association (OSRA) Advancing Research in IT, Learning, and Performance Founded in 1982 Research based. . .
Information Technology End-user Information Systems (EUIS) Groupware apps, etc.
Membership Educators Business professionals
Organizational & End-User IS Defined
“. . . the application of IT to support business processes and maximize employee performance.”
Objective“ . . . to improve organizational effectiveness in
direct support of business goals and objectives.”(OSRA, 1996)
Evolution of Model Curriculum 1984-1986 version
Focus on human side of computing, rather than hardware/software
Office Systems Curriculum Group” (OSCG) Scholars Practitioners
Model curriculum in Office Information Systems was produced
1986 Model Curriculum
Office Systems Core Courses
OS-1 – Office Systems and Technologies
OS-2 – Office Systems Planning
OS-3 – Office Systems Implementation Strategies
OS-4 – Office Systems Applications
OS-5 – Integrated Office Systems
1986 Model Curriculum (contd.)
Office Systems Optional Courses (Select Two)
OS-6 – Telecommunications
OS-7 – Administrative Communication
OS-8 – Training & Development in Office Systems
OS-9 – Special Topics in Office Systems
OS-10 – Professional Practice in Office Systems
1996 Model Curriculum
New curriculum in Organizational and End-User Information Systems developed Analyze needs of employees and recommend
information systems to improve performance Design, implement, and evaluate information
systems for the desktop computing environment Design end user documentation Design, implement, and evaluate training for non-
technical personnel
2003 Curriculum Model Development Committee
Chair + 20 members Representatives from different locales, IT
specialties Reps from academe & industry
2003 Curriculum Model Process Communication
Asynchronous – Blackboard site discussion Synchronous meeting – Facilitate.com Synchronous meeting – Face-to-face
