the difference between 20th century and 21st century
TRANSCRIPT
20th Century
Directing
Evaluating
Controlling
Authority
Issuing orders
Giving training
Enforcing rules
Implementing procedures
Looking up to top levels
Staying above subordinates
Relaying information
21st Century
Coordinating
Coaching
Supporting
Stewardship
Answering questions
Sharing learning
Developing shared vision
Reinventing work
Looking out to customers
Being immersed in teams
Sharing information