the difference -...
TRANSCRIPT
The DifferenceCreating Value Every Day
About WHG Winegardner & Hammons Hotel Group, LLC (WHG) is a privately held, full service
development and management company based in Cincinnati, Ohio. The company was founded
in 1958 by Roy E. Winegardner and John Q. Hammons.
The company is guided by its Mission Statement and maintains a unique goal of providing
consistently superior performance and proven results, both of which have allowed us to be one of
the most successful independent developers, owners and operators in the nation.
Currently, Winegardner & Hammons Hotel Group, LLC (WHG) manages 20 hotels throughout
the United States. Within our hotels, WHG operates 25 signature, award-winning Food &
Beverage concepts. The WHG portfolio includes lifestyle, University, urban, midtown and
suburban full service, select service, resorts, all-suite, extended-stay, independent and brand
affiliated hotels in many diverse markets throughout the United States.
WHG currently has $81 million in projects under construction:
1. The Lytle Park Hotel Autograph Collection in downtown Cincinnati opening 2019
2. Marriott Hotel in Conference Center in Chandler, AZ opening 2019
In Final Planning
1. Hampton Inn Lexington, KY at the University of Kentucky Coldstream Research Campus
2. Residence Inn University of Cincinnati Children’s Hospital Medical Center
New Openings
1. Hyatt Place Austin/Round Rock opened June, 2017
2. AC Hotel Cincinnati at The Banks opened October, 2017
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WHG Mission Statement
Our mission is to provide, within a positive working
environment, superior hotel management services for
economically viable properties.
To this end, each of us is responsible for providing
maximum customer satisfaction by delivering exceptional
services and quality products.
By meeting and continually striving to exceed our
customers' expectations, we will produce the results
needed to satisfy and attract investors and continue our
individual and corporate growth.
WHG PrioritiesCustomer Satisfaction
Human Resources
Product Quality
Profit
Growth [3]
WHG and PHGWinegardner & Hammons Hotel Group, LLC (WHG) is an affiliate of the Pyramid Hotel Group
(PHG).
• PHG is a privately-owned , Boston based hotel and resort management company
• 100 properties, 24,000 rooms
• Ranked as one of the top five largest independent hotel management companies in the U.S.
• Hotels in 42 Metropolitan areas across 23 states and 4 countries
• Many Institutional Capital Partners including GE Capital, Goldman Sachs, Prudential,
Morgan Stanley, and Rockbridge
• University affiliated hotels including:
Ohio University Inn and Conference Center, Union Club Hotel at Purdue University, Hanover
Inn at Dartmouth College, Wylie Inn & Conference Center at Endicott College, JB Duke Hotel
at Duke University, Residence Inn at Johns Hopkins Medical Campus
• Hotels and resorts represent the leading hotel brands and Independent hotels
Create value to owners
• Leverage substantial operational and overhead cost savings with purchasing programs
• Negotiating leverage with major regional and national health and property insurance providers
• Talent acquisition, training, and career development
• Access to capital including WHG’s long-term Capital Partner Western & Southern
Financial Group[4]
Industry LeaderThe Difference is Clear
Offering exceptional services, quality products
and gracious hospitality are the cornerstones for
WHG. We continually strive to exceed our
customers' expectations. We truly believe that
“when you take care of your customers, they take
care of you.“
Our business is creating value for our guests,
associates and ultimately, our owners. WHG is a
full service company, providing centralized
accounting, national sales, business development,
revenue management and e-commerce, talent
acquisition and development as well as
comprehensive maintenance, energy,
telecommunications and life safety, all of which
sets WHG apart from the rest.
Bottom line: we execute a sound business plan
for each hotel which creates value every day for
our owners.
The Difference: Operational Excellence
Operational Excellence
• Our Mission Statement sets the expectations in terms of service delivery, and a disciplined
labor management tool enables us to manage our operations efficiently and effectively.
• WHG’s Proprietary METS program maintains a quality product for our guests, extends
asset life and provides Life Safety training, energy management and sustainability.
WHG provides safe, clean, well maintained hotels with friendly, knowledgeable,
problem solving associates.
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Revenue Management, e-commerce,
Sales & Marketing,
Revenue Management
• Consolidated Revenue Management team provides consistent, unbiased oversight of hotel
pricing strategy, inventory management and restrictions to maximize revenues and profits
• WHG provides a proprietary tool to deliver real-time data to maximize results
eCommerce
• Ensures leadership and best practices in website content, search, mobile, and digital
marketing, (search engine optimization - SEO, search engine marketing – SEM)
• Maximize online distribution channels
• Social Media plan development and management
Sales and Marketing
• Unique commissioned salesforce; creating accountability with a strong focus on results and
market share growth
• Innovative Business Development provides competitive intelligence and highly qualified
business leads and resources
• Regional Sales Performance support including key customer contract acquisition
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Food & Beverage, Human Resources, Finance
Food & Beverage
• Vice President of Food & Beverage provides food, beverage and catering support to hotels
• Conceptual direction and menu engineering
• Sales and marketing support and special event planning
• Operational service standards
Human Resources
• WHG has a proprietary selection tool developed by the Gallup Organization to select the best
talent (General Managers, supervisors, sales and hotel associates)
• Provide direction in the area of compensation, benefits, training, and development
• Promote accelerated growth opportunities for all associates
• WHG, along with the Gallup Organization completes an annual associate opinion survey at each
hotel with management follow up
Finance Services
• Interprets and consolidates financial information with a staff of CPAs, and strong internal controls
• Centralized accounting services and uniform procedures improves cash flow and timely reporting
for owners
• Associate’s compensation, insurance benefits and retirement options regularly monitored to
ensure each hotel provides competitive benefit packages
• Financial planning, risk management and property tax evaluation [8]
Construction and Product Management
Winegardner & Hammons Hotel Group, LLC has focused its growth in hotel
development with economically viable urban lifestyle, full-service and select-service
hotels which delivers an appropriate return on investment. WHG’s in-house
construction team is adept at handling projects of all types including new construction,
adaptive re-use, renovations and product improvement plans (PIPS).
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Lifestyle Hotels
Location:
Downtown Cincinnati historic building built in 1926,
redeveloped to hotel in 2011
• Adjacent to Procter & Gamble Global HQ
• 134 suites
• 5,000 square feet of event space
• Top of the Park rooftop terrace
• The Phelps Bar
• Outdoor courtyard with fire pit
• Veranda
Awards
• Ranked #1 on TripAdvisor
• 2018 Certificate of Excellence TripAdvisor
• Top 5% of the brand since opening
• Winner Best Cincinnati Bar/Dining with a View
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Location:
North Indianapolis in the Carmel Arts
and Design District
• 263 Rooms
• 15,000 sq. ft. of meeting space
• Grille 39 Restaurant
• Day/Night Bar
• Great Room
Awards
• Renaissance Opening of the Year
• Hotel of the Year
• #1 hotel in the Renaissance Brand
for Event Satisfaction
• Top 10% in the Renaissance Brand
for overall guest satisfaction [13]
[14]
Opened June, 2017
Location:
North Austin in Round Rock’s
La Fronterra e-commerce business park.
• Dell Worldwide Headquarters
• Total Rooms:138
• Meeting Space: 1,500 sq. ft.
• Ranked in the top 10% in Guest
Satisfaction for the brand
[15]
Hyatt Place Austin Round Rock
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AC Hotel Cincinnati at The Banks
Opened: October, 2017
Location:
New Build - Downtown Cincinnati at the Banks
• Adjacent to the Great American Ball Park,
Smale Park and overlooking the Ohio
River at the Suspension Bridge
• Total Rooms: 171
• Meeting Space: 900 sq. ft.
plus meeting space at the
Great American Ball Park
• Courtyard overlooking Smale Park
• Rooftop Bar: 3,000 sq. ft. overlooking the
Ohio River and Downtown Cincinnati
• Ranked in top 10 in Guest Satisfaction
for the brand
• NAIOP 2017 Hospitality Deal of the Year [16]
AC Hotel Cincinnati at The Banks
[17]
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Opening: 2019
Location:
Downtown Cincinnati in the Lytle Park.
Historic building built in 1909, currently being
redeveloped as a Marriott Autograph Collection
hotel
• Total Rooms:106 rooms
• Meeting Space: 10,800 sq. ft.
• Lobby/Bar
• Day/Night bar
• Restaurant
• Private dining room
• Outdoor dining and patio overlooking
Lytle Park
• Rooftop Terrace: 5,000 sq. ft. overlooking
Downtown Cincinnati
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Hotels DevelopedMarriott
Austin, Texas North
Birmingham, Alabama
Chandler, AZ – Opening 2019
Chicago, Illinois Northwest
Cincinnati, Ohio Northeast
Cincinnati, Ohio North
Cincinnati,Ohio Airport
Cleveland, Ohio East
Columbus, Ohio Northwest
Dallas/Ft.Worth, Texas Airport
Hartford, Connecticut Airport
Pittsburgh, Pennsylvania North
Renaissance
Indianapolis, Indiana North
Residence Inn
Cincinnati, Ohio Downtown
Courtyard by Marriott
Pittsburgh, Pennsylvania North
AC Hotel by Marriott
Cincinnati, Ohio Downtown – Opened 2017
Autograph Collection by Marriott
Cincinnati, Ohio Downtown – Opening 2019
Embassy Suites
Lexington, Kentucky
Hyatt Place
Austin, Texas North Opened June, 2017
Clearwater Beach Marriott Suites on Sand
Key
Owners and lenders turn to
Winegardner & Hammons Hotel Group
LLC for leadership, stability and proven
results.
Third Party Management Experience
Long Term Relationships
Western & Southern Financial Group 34 years
The Churchill Companies 32 years
Robert P. Warmington Company 31 years
Etkin Johnson Group 27 years
Cedarwood Companies 28 years
Ohio State University 23 years
Bon Development Company 21 years
Holiday Inns, Inc. 21 years
Temple Inland Insurance Corporation 21 years
Ohio University 21 years
Orleans & Company 19 years
Shoemaker Development 19 years
Miller Valentine Group 17 years
Royal Bank of Scotland 5 years
Southern Hospitality Group 5 years
Purdue University 2 years[23]
MarriottPartnership Circle Hall of Fame
17 Partnership Circle Awards
10 Overall Guest Satisfaction Awards
10 Hotel and GM of the Year Awards
Residence Inn by Marriott
#1 hotel in the brand (2years)
#13 worldwide in Trip Advisor
Courtyard by Marriott
Top 5% in the brand
AC Hotel Cincinnati at The Banks
NAIOP Hospitality Deal of the Year
More than 60 other hotel awards
Hilton HotelsTop 10% Embassy Total Quality Score (TQS)
Embassy Customer Really Matters (CRM) Award
#1 Ranked Embassy Suites Hotel in the U.S.
Doubletree Pride of Excellence Award
Intercontinental Hotels10 Torchbearer Awards; top 10% in the System
GallupOnly Hospitality Company with 12 consecutive
Gallup Great Workplace Awards
Market PerformanceWHG hotels consistently achieve
RevPAR premiums
AWARDS
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WHG Principals
Terry Dammeyer
President and Chief
Construction and
Development Officer
Mike Conway
Chairman and Chief
Portfolio Officer
Kent Bruggeman
Chief Operations and
Financial Officer
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Hotel FranchisorsMarriott International, Inc.Mr. Kip Vreeland, Chief Officer, Full Service FranchisingOne Marriott DriveWashington, DC 20058301-380-1980Franchisee of Marriott “Full –Service Hotels since 1996
Other References Counsel:Frost Brown & ToddMr. P. Reid LeMasterGreat American Tower 301 East Fourth StreetCincinnati, OH 45202513-651-6800
Goulston & StorrsMs. Cecelia T. Gordon, ISHC, Director400 Atlantic AvenueBoston, MA 02110617-574-3565
Finance:PNC Bank Real Estate BankingMs. Pamela Weber, Senior Vice President201 E. Fifth Street, 2nd FloorCincinnati, OH 45202513-651-7797
Fifth Third BankMr. Scott E. Taylor, Vice President38 Fountain Square Plaza MD 1090ACCincinnati, OH 43264513-534-8247
Hotel OperationsWestern & Southern Financial GroupMr. Thomas Stapleton, President421 E. 4th StreetCincinnati, OH 45202513-361-7830Managed Since 1985Joint Venture Partner Since 1985; 9 hotels, 7 Marriott Hotels, 1 Holiday Inn, 1 Hyatt Place Hotel
The Cedarwood Companies Mr. Anthony Petrarca, President1765 Merriman RoadAkron, OH 44313330-836-0721Managed since 19891 Marriott Suites, 1 Doubletree Suites
Northcrest CorporationMr. James J. Phelps, President3914 IDS CenterMinneapolis, MD 55401612-337-5500Radisson Hotel Managed since 1986
Hospitality Consultants Hospitality Valuation Services (HVS)Mr. Steve Rushmore, FounderMs. Anne R. Lloyd-Jones Senior Vice President372 Willis AvenueMinneola, NY 11501516-248-8828
Horwath HTLMr. Paul Breslin, Managing Director1200 Ashwood Parkway Suite 185Atlanta, GA 30338404-410-7800
University References Ohio University Mr. Bob RudyOhio University Foundation121 North 2nd Street Oakland, MD 21550301/334-2325Ohio University Inn & Conference Center Managed since 1996 - Hotel Owned by Ohio University
Mr. E. David AverionManager of Real Estate Operations/Legal Assistant740-593-2628
Purdue UniversityMr. Todd E. WetzelAssistant Vice Provost for Student LifeExecutive Director, Purdue Convocation610 Purdue MallWest Lafayette, IN 47907765-494-9712The Union Club Hotel Managed since 2017Hotel Owned by Purdue University
University of KentuckyMr. George WardColdstream Research Campus% H& W Management501 Darby Creek #19Lexington, KY 40509859-231-8324Embassy Suites Lexington UK Coldstream Managed since 1996 - Hampton Inn Lexington UK Coldstream – Final Planning - Hotels Owned by WHR Realty
REFERENCES:
Contacts
Mike Conway
Chairman and Chief Portfolio Officer
513-794-2462
Contact us to see how we can make a difference in
your hotel
Dan Demmerle
Senior Portfolio Advisor
513-794-2407
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Cindy Swift
Director Business Development
513-794-2419
