the dutch way
TRANSCRIPT
8/2/2019 The Dutch Way
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Holland or the Netherlands?
N & S Holland
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Europe’sEurope’s sixsix mainmain culturalcultural regionsregions
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The wider cultural context of Northwestern Europe:
mostly Protestant Germanics
task and business oriented
content more important than appearance
low hierarchy
time is money
careful planning
thoroughly urbanized
workers protected, social benefits, high taxation
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Modern day water works:
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Religion in NL in the past: Catholics & Protestants
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International trade since 1500’s
Cape Town, South Africa
Jakarta, Indonesia
New Amsterdam, New York
Brazil
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Independent federal republic since 1581
(Monarchy installed by Napoleon, 1806)
autocratic business class (regenten )with House of Orange as Head of State
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Economic Crisis and World War II
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The 1960s: youth rebellion
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The 1970s onward – diversity,
prosperity, fun
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Multicultural society, an ongoing
debate:
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Religion in NL now: diversity
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Other public issues:Monarchy
Ageingpopulation
Pollution
Traffic jams
EU expansion
Pollution
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Dutch behaviour and mentality ingeneral (1)
pragmatic and functional
direct in speech, critical approach
cost conscious, business oriented
not very hierarchical; informal
do it yourself, not much customer
service
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Dutch behaviour and mentality ingeneral (2)
self-assured, freedom loving
nuclear family, partner-oriented
kindhearted to those in need
tolerant on other life styles
but not politically correct on ethnic
issues (anymore…)
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Your preferred behaviour…
There are few taboos here, but…
Be punctual on time arrangements
Be clear in what you want, be critical
Speak up when things aren’t clear
Take the initiative
Don’t be indirect confusion
Don’t assume all people have a family, or are religious Don’t only say hello? on the phone
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..have no lack of self-conceit
..at first glance: nice, polite, tolerant and helpful,but then: criticism, moral judgments
..envy each other
..can be very generous towards charities and duringcrises (peace of mind?)
..value openness
..are masters in innovation
..have a high standard of living
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The Dutch…
self-assured, freedom loving
nuclear family, partner-oriented
kindhearted to those in need
tolerant on other life styles
but not politically correct on ethnic issues
(anymore…)
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Dutch curiosity
Mind your own business! (USA)
Readiness to protest
You should obey the rules (India)
Discussion, debating and the ‘polder model’
Seniority/Origin defines decision power! (India)
Dutch tolerance (e.g. gay, sex, abortion, euthanasia) and‘gedoogbeleid’
You should not talk about taboos (Africa)
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High degree of feminization
Women are unequal to men! (lots of TWC)
Sharp tongue and lack of subtlety (blunt)
Realize what the impact is of what you say! (Japan)
Make an appointment to visit
Just pass by! (India)
Need for privacy
Privacy may be limited (Southern Africa)
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Being on time is important
Being late is normal (South America)
Disagreement = ‘No’
Disagreement = ‘Yes, but…’ (Japan/China)
‘Zuinigheid’
Enjoy life more! / This is a fair price! (Brazil)
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Equal chances for everyone
people may feel special because you treat themwith dignity
Openness / Open-mindedness
showing respect and genuine interest in othercultures/rituals
Tolerance
respecting different opinions and lifestyles
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Trade spirit
seeing new business opportunities and findingcreative business solutions
High mobility / eager to discover new places
showing interest in the foreign culture
Language abilities creating respect by showing interest in the locallanguage and trying to communicate with people
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Consensus oriented decision-making
try to find a solution that pleases all partiesinvolved
‘Zuinigheid’
make a balanced decision towards financial issuesand don’t waste (company) money
Dutch ‘gezelligheid’
placing a lot of value on creating a nice andcomfortable atmosphere
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Come visit the Netherlands!