the effect of manpower development on workers' productivity

8/20/2019 The Effect of Manpower Development on Workers' Productivity

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The effect of manpower development on workers'

productivity in Cross River State civil service Calabar.

(Business Manaement!

C"#$T%R &%

TR&)*CT&

+.+ )escriptive Backround to the study

The effect of manpower development on employee’s

productivity and organization performance has attracted

considerable interest in analytical and empirical literature. On

the whole, human resources management theory has paid

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considerable attention to this subject matter (Dhamodharan

!"!#.

$anpower development is very vital to job productivity

and organization performance since the formal educational

system does not ade%uately provide specific job s&ills for a

position in a particular organization. 'hile, few individuals may

have the re%uisite s&ills, &nowledge, abilities and competencies

needed to fit into a specific job function, some others may

re%uire etensive training to ac%uire the necessary s&ills to be

able to fit in a specific job function and also ma&e significant

contribution to the organization’s performance.

The human capital theory provides evidence which

indicates that training and education raises the productivity of

wor&ers by imparting useful &nowledge and s&ills, hence raising

wor&ers’ future income by increasing their lifetime earnings

also provide an eplanation that lin&s investment in training

with wor&ers’ wages ()ec&er "*+#. -ccording to tone (!!#,

training has the distinct role in the achievement of an

organizational goal by incorporating the interests of

organization and the wor&force.


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/oldstein ("*0!# defined manpower development as the

systematic ac%uisition and development of the &nowledge,

s&ills, and attitudes re%uired by employees to ade%uately

perform a tas& or job or to improve performance in the job

environment. This implies that for any organization to succeed

in achieving the objectives of its training program, the design

and implementation must be planned and systematic, tailored

towards enhancing performance and productivity.

Onasanya (!!1# defines manpower development as a

form of specialized education aimed at giving the employee a

particular or specialized &nowledge, s&ill and attitude which he

must possess to effectively perform in a given position while

development is concerned with specific programmes designed

to prepare and groom a wor&er with particular education and

training for higher responsibilities. 2apacity building according

to entails investment in human capital, institutions and

practices necessary to enhance human s&ills, overhaul

institutions and improve procedures and systems.

anusi (!!# further sees capacity building as the

internalization of the &nowledge, s&ills and processes that


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enable the formulation, implementation, monitoring and

evaluation of set goals in an efficient manner3 while views it as

a series of activities, which an organization, enterprise or even

a nation needs to underta&e to provide for itself, on a

continuous basis, the supply of s&illed manpower to meet its

present and future needs.

$anpower development according to -nyanwu (!!# is

the process of building up human resources to meet the needs

of an organization. 4e stated further that $anpower

development includes investment by a society in education,

investment by employers in training employees and

investments by individual in time and money in their own

development.

$anpower development has been an important variable in

increasing organizational productivity. $any researchers

showed that manpower development is a fundamental and

effectual instrument in successful accomplishment of the firm5s

goals and objectives, resulting in higher productivity. $anpower

development builds a team that is effective, efficient and well

motivating, thereby enhancing the confidence and self6esteem


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of employees. $anpower development creates chances for the

promotion of employees to replace those who have left the

organization. 7ndeed, the benefits of manpower development

are innumerable. (2olombo !!0#.

This study will therefore, eamine the effect of manpower

development on wor&ers productivity in 2ross 8iver tate civil

servants, 2alabar.

+., Statement of problem

The 2ross 8iver state civil service has a vision to become

a model in 9igeria in terms of loyalty effectiveness, efficiency

and %uic& service delivery and to maintain a highly motivated,

efficient and effective 2ivil ervice capable of speedily

implementing /overnment programmes and policies.

4owever, every organization will always face challenges

when the objectives of the employee is not in line with that of

the organization. -n employee may have the ability and

determination, with the appropriate e%uipment and managerial

support yet such employee may be underproductive. The

missing factor in most cases is the lac& of ade%uate s&ills, and

&nowledge, which are ac%uired through training and manpower


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development. Training reduces employee turnover and

promotes goal congruency, while lac& of training increases

absenteeism rate, low output, poor %uality and results in high

unit cost (-deniji !!#.

The continued complaints of low productivity and the

demonstrated lac& of commitment and efficiency of the civil

service has been an issue of great concern. :arious efforts

have been epended by researcher, in an attempt to find a

solution to the problems of the civil service and also successive

government administrations have consistently increased the

remuneration and allowances paid civil employees, still in an

attempt to boost the effectiveness and productivity of it

wor&ers. 4owever their productivity levels are unarguably not

commensurate with the increment. The %uestion that may

naturally emanate from these is, could there be other factors

apart from money that may account for the ineffectiveness and

unproductively of an employee; -nd of course one of such &ey

factors apart from pay that determines employees’ productivity

is the employee’s s&ills and &nowledge of the job and again

what ultimately determines the amount of s&ills and specific


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&nowledge an employee possess, is the level of training

received by

the employee. -s strongly note by 7nyang (!!"#, the civil

service has a penchant recruiting untrained and un%ualified

personnel and does little or in most cases ma&es no attempt to

train personnel even after recruiting them.

+.- &bectives of the study

The main objectives of the study is to eamine the effect of

manpower development on wor&ers productivity in 2ross 8iver

tate civil servants, 2alabar.

Other specific objectives of the study include3

(i# To determine the impact of manpower development

on organizational performance in 2ross 8iver tate

civil servants, 2alabar.

(ii# To determine the effect on manpower development

on employee job performance in 2ross 8iver tate

civil servants, 2alabar.(iii# To assess the role of training in manpower

development in 2ross 8iver tate civil servants,

2alabar.

+./ Study 0uestions


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(i# To what etent does manpower development impact

on organizational performance in 2ross 8iver tate

civil servants, 2alabar;(ii# 4ow does manpower development influence

employee job performance in 2ross 8iver tate civil

servants, 2alabar;(iii# 'hat is the role of training in manpower

development in 2ross 8iver tate civil servants,

2alabar;

+.1 Sinificance of the study

This study will be of immense benefits to public and private

organizations especially 2ross 8iver tate civil service 2alabar

to understand the strategic role of manpower development in

organizational success. 7t will also help them to understand the

steps to follow in designing and implementing training

programme. The research will e%ually be significant to both

state and federal government in ma&ing policies that will

encourage regular training of its employees to update its

wor&er with latest relevant s&ills that will enhance productivity.

7t will also serve as a valuable tool for students, academician,


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institutions and individuals that wants to &now more about the

strategic role of training needs assessment.

+.2 Scope of the study

7n terms of coverage, this study eamines the effect of

manpower development on wor&ers productivity in 2ross 8iver

tate 2ivil service, 2alabar. This means that issues relating to

manpower development will be eplained. 7n view of the

technicalities involved, it would be unrealistic to assume that all

necessary facts will be gathered in the process of the study.

7nformation is limited to those accesses and made available by

the respondents and also have gathered from end users. $ore

so, since large public organizations have many forms, the study

will only be limited to 2ross 8iver tate 2ivil service, 2alabar.

the effect of manpower development on workers' productivity

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