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The Egyptian Company for Mobile Services “Mobinil” One on One - EFG Hermes conference March, 2010

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Page 1: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

The Egyptian Company for Mobile Services “Mobinil”

One on One - EFG Hermes conference

March, 2010

Page 2: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Disclaimer

This presentation contains “forward-looking statements” about Mobinil. Such statements are not actualfacts and include expressions about management’s opinions on the results of its strategies andmanagement’s expectations about new and existing programs, opportunities, technology and market

diticonditions.

Although Mobinil believes its expectations are based on reasonable assumptions, these forward lookingstatements are subject to numerous risks and uncertainties. These statements should not be regarded as arepresentation that anticipated events will occur or that expected objectives will be achievedrepresentation that anticipated events will occur or that expected objectives will be achieved.

Important factors that could cause actual results or performance to differ materially from the resultsanticipated in The forward-looking statements include, among other things, the success of theannounced plans and the,Mobinil’s other strategic, financial and operating initiatives, changes in economic, business andcompetitive market, risks and uncertainties attendant upon International operations, technological trends,exchange rate fluctuations and market regulatory factors.

The forward looking statements in this presentation speak only as of the date hereof and Mobinil doesThe forward-looking statements in this presentation speak only as of the date hereof and Mobinil doesnot undertake to update any forward-looking statement to reflect events or circumstances after the datehereof or to reflect the occurrence of unanticipated events.

This presentation does not constitute an offer or invitation to purchase any shares or other securities inp p ythe company and neither it nor any part of it shall form the basis of, or be relied upon in connection with,any contract or commitment whatsoever.

Any decision to purchase shares or other securities in the Company is the sole responsibility of thei t h h ll b ibl f hi d dili ”

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 2

investors who shall be responsible for his own due diligence.”

Page 3: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Agenda

1. Economy and Market Overview

2. Mobinil Overview

3. Competitive Environment

4. Regulatory Environment

5. Operational Highlights

6. Q & A

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 3

Page 4: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Economy and Market Overview

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 4

Page 5: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Egypt the largest market in the region in terms of population

Population: 77 6Population: 77.6

43% urban; 57% rural

58 % < 25 years of age

Literacy rate: 57%

97% f i h bit li 4% f l d

Area: 997,739 km2

97% of inhabit. live on 4% of land

2009GDP Est. : $163 Bn EGP.

GDP per capita (09 Est): $2,450

Sources: World Bank, Oct 09

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 5

Page 6: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Egypt update – FY2009

Key indicators 2009 2010 2011 2012 2013

Real GDP growth (%) 4.7 4.5 5 5.5 6

Consumer price inflation (avg %) 16.2 8.5 8 7.5 7

Source : International Monetary Fund, World Economic Outlook Database, October 2009

Inflation drops and global slowdown appears to stabilize

• CPI declined by 1.3 %(m/m) in Dec 2009, to maintain the annual inflation rate broadlyunchanged at 13 24 %compared to 13 29 percent in Nov 2009unchanged at 13.24 %compared to 13.29 percent in Nov 2009

• Dec 09 is the second consecutive month, the negative monthly inflation rate was largely due tolower prices of fruits and vegetables which have been the key drivers of headline inflation sinceFeb 2009.

• In the meantime, annual core inflation inched up to 6.85 % in Dec compared to 6.59 % inNov.

• Meanwhile, annual real GDP growth recorded 4.9 % in 2009/10 Q1. While this outturnremains below the 7% average registered over the past three years it reflects a steadyremains below the 7% average registered over the past three years, it reflects a steadyimprovement in economic activity. There are encouraging signs that the global slowdown hasstabilized somewhat over recent months and the outlook for the international economyappears to have improved as well.

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 6

Source : CBE Feb 2010

Page 7: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Egypt is characterized by sharp income differentials

• Egyptian market is characterized by two extremely large segments one high-end small in size yet big in value

and the other is cost conscious yet demanding lower-end segments mass market.

Richest 10% A10%

Egyptian market is divided:wealthy, status conscious high-end segment cost conscious yet demanding lower-end segments

( k t & lt l d) 30% of GDP

Next 10% 14% of GDP

10%

B: 10%

(mass market & ultra-low end)

Enterprise subscribers have different requirements from personal users, therefore, different value proposition

Ke and Large acco ntsSecond 20% 20% of GDP

Thi d 20%

C: 20%

Clearly all three mobile operators are trying to capture both value and volume by

Key and Large accountsSME’s positioning

Third 20% 15% of GDP

Fourth 20% 12% of GDP

D: 20%

E: 20%

to capture both value and volume, by targeting 4 segments

High value personalMass marketLow end 12% of GDP

Poorest 20% 9% of GDPF: 20%

Low end Enterprise

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 7

SEC division may not be hard & fast. Some Class B will fall under High Value, and some D will gravitate to Mass market offerings, and so on

Page 8: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Egyptian telecommunications market

• Fixed line subscribers and penetration remained stable over the last years – future negativeimpact due to fierce mobile competition.

• The mobile market offers significant growth potential with penetration rates standing at• The mobile market offers significant growth potential with penetration rates standing at76.4%.

89 6% 100%80

59

71

56.6%

76.4%

89.6%

60%

80%

100%

50

60

70

80

31

43

15% 16% 13% 13%

42.2%

20%

40%

60%

20

30

40

Milli

ons

11 12 10 10

15% 16% 13% 13%

0%

20%

0

10

2007 2008 2009 2010

Fixed line subs Mobile line Fixed line Penetration% Mobile Penetration%

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 8

Source: Company estimates

Page 9: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Mobinil’s strategy: the challenges

Critical challengingg g

Managing sever

Managingsmartly the

Maintaining leadership

Build the rightcapabilities

Improvingand

Closing the service quality

competition that leads to an aggressive

price war

yimpact of the

global financial crisis anticipated to

pposition

Drive the market with

p

Modernizing and

enhancing

optimizing organization

efficiency

q ygap (actual

and perceived)

price war anticipated to continue

through 2010

market with the right plan

Quest for

enhancing the

infrastructure and systems

new source for value creation

y

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 9

Page 10: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Mobinil Overview

Page 11: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

In our vision lies our mission

Our MissionOur Vision

To maintain our position as the leading mobile

To be part of people’s daily lives by providing

service provider in Egypt, providing the best quality

of service for our

reliable and simple services that help people

interact and communicate customers, the best

working environment for our employees top value

better.

our employees, top value for our shareholders and proudly contributing to the development of our the development of our

community.

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 11

Page 12: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Ownership structure

OTH 28.75% of Mobinil

Orascom Telecom Holding SAE 20%

FT/Orange 71.25% of Mobinil ECMS Mobinil Telecommunications 51.03%

Free Float 28.97%

36.4% of indirect ownership of ECMS 34.6% of direct/indirect ownership of ECMS

www.francetelecom.com www.otelecom.com

• One of the world's leading telecommunication operators

• 189 million subscribers in 30 countries at 2009, September 30.

• Leading international telecommunications groups• Over 88 million subscribers as of September,

2009,operating in eleven emerging markets having a population under license of 498 million .

• Increasing focus on transformation of the group into an integrated operator.

• Operating GSM networks in high growth markets across the MENA , Africa and South Asian markets.

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 12

Page 13: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Key strengths

Leading mobile operator in Egypt Strong majority

Focus on the E ti bil 1 with around 42%

market share

Strong majority shareholders (France

Telecom and Orascom Telecom)

2Egyptian mobile market – not

participating in regional expansion

10 1

GSM market penetration has still room for expanding3Healthy EBITDA level9

Favorable market demographics –

young population 4Low leverage8 young population (60% under 25 years

of age)

4Cost of customer

Low leverage8Significant un-

realized spending power 5Significant bias to a

pre-paid subscriber model – low 6

Cost of customer acquisition is low as

there are limited handset subsidies

7

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 13

doubtful receivables

Page 14: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Corporate priorities

structuring structuring the customers Data &

information Acquire maximum

Market Share profitably

Sustain future growth by expanding in new

territories

A more segmented Maintain competitive

advantage of being the Enhancegapproach to meet

dynamic market needs –Customer Centric

advantage of being the operator of choice for all

Egyptians – Customer intimacy

EnhanceQuality and Standards

ff b ibEnhance efficiency & agility Belong proudly to Mobinil Subscriber Base

management

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 14

Page 15: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

The Strategy forward

Focus to consolidate and capitalize on the position being the preferred operator, and enhance our network and technology

High end and Low end

Customer Intimacy InvestmentInvestment Operational ExcellenceCustomer Intimacy• Deeper understanding of

customer needs• Maintain the emotional bond

and relationship with customers

Investment Choice

Investment Choice

I t t

p• Aligning costs to value• Continuously improve quality,

efficiency and reliability of operational processesp

• Service excellence Investment Choice

p p• Service adaptability

Driver of quantitative growth Driver of qualitative growth

Technology • Smart investment to compete

effectively

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 15

Page 16: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

3U’s Steer commercial priorities

Low cost to serve• e-Recharge• No handset subsidy

Hi h CS t ti

The preferred brand.

Effective pricing• On net

Users

• High CS automation• Low CS costs

Innovative distribution channels:• University kiosks• Vans

• On-net• Regional offers• Simple tariffs• Segmented usage simulation

tariff

Active retention• Dedicated high value initiatives• Handset renewal programs• Point Scheme

Machine to machine• Strong development

of GSM PoS Card Systems

• GSM based meters Sales Force

Usage Uses• Point Scheme

Innovate mobile data• Instant Messaging• Internet packs• Prepaid MBB• Expanded use of musical apps

Sales Force Automation

New technologies• 3G• M-Wallet • M-Banking• Expanded use of musical apps.

• WAP portal functionalities• Business Everywhere• Blackberry, I-phone & push e-

mail• Streaming and WAP

M Banking• M-Advertising• Mobile TV

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 16

Page 17: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Competitive Environment

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 17

Page 18: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Competitive environment (1/2)

Key milestones mark the fiercely competitive 2009

S d G h H1 09• Steady Growth, H1 09Series of successful promotions secured Mobinilmarket leadership across all KPIs with significantgrowth during H1 09 compared to H1 08 Mobinil 19 pt. Etisalat 19 pt. Vodafone 19 pt.growth during H1 09 compared to H1 08.

• Paradigm Shift, May’09Th C N t d d “ diti d” t th

Khat El Masraeyeen

The Cross-Net door opened “unconditioned” to themasses with the launch of Etisalat aggressive tariff plan“19 pt Ahlan Kol ElNas” changing market parameters. Ahla Kalam Ahla Kalam Etisalat 15 pt.

• Price War, Q3 09To contain revenue loss and churn to competition dueto the Cross-Net move by Etisalat, Mobinil and

B l d t R d R dy ,

Vodafone responded first with aggressive On-Net tariffplans followed by matching – to Etisalat – Cross-Netplans coupled with Ramadan promo.

Baladeyat Ramadan Ramadan

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 18

Page 19: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Competitive environment (2/2)

Continued Price War (Unlimited and Prepaid Lines), Nov’09Aggressive launches from all three operators continued; with Mobinil’s

“Khat El Masry” offering the lowest on-net rate of EGP 0.08, and

Vodafone’s Kol El Masrayeen which offers a flat rate of EGP 0.19.

Etisalat followed by re-launching “Ahlan Kol El Nas” and adding an World in Your Hands

Kol El Doniay g g

extra promotion to revamp it (90 free Minutes). On the Post-Paid

front, Etisalat was the first to launch their “Unlimited” line, and

Mobinil and Vodafone matched their offer ith “Star Unlimited” and Kh t El K l El M K l ELN

Your Hands

Mobinil and Vodafone matched their offer with “Star Unlimited” and

“Vodafone Line Unlimited”.

A i I t ti l R t D ’09

Khat El Masry

Kol El Masryeen Kol ELNasReLaunch

Aggressive International Rates, Dec’09Etisalat closed the year by launching an aggressive International tariff

mid December, a EGP 1.99/minute flat rate to any destination in the Star Vodafone Green Line

world. Vodafone matched it two weeks later. Mobinil launched a 15%

discount promotion late 2009 followed by matching to competition in

Q1 2010.

Unlimited Unlimited Unlimited

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 19

Q

Page 20: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Mobile broadband (1/2)

• Mobinil launched a variety of Mobile Broadband offers tosuit different customer segments and address their variousneeds :

– First to launch prepaid MBB in Feb-09– Launched Student’s offer with a dedicated tariff plan

in Mar-09.– Launched limited 1.5GB new tariff plan in Jun-09 or

HP Mini2140

Compaq Mini Net book Offer

Launched limited 1.5GB new tariff plan in Jun 09 ormedium to high usage customers.

– New Broadband offer in Oct-09 that features aCompaq Mini Netbook, free data line + free 3G USBmodem all for EGP 2 222modem all for EGP 2,222.

– Launched a Laptop financing program in Nov-09.– New Mobinil Wi-Fi Adaptor that allows customer to

have Wi-Fi coverage without waiting for ADSL (usingh Wi Fi d d H i USB d f

Huawei mobile internet router

Laptop Financing

the Wi-Fi adaptor and a Huawei USB modem fromMobinil)

– Launched a Mobile Broadband Unlimited tariff inDec-09. USB modems: ZTE, Huawei, Sony Ericsson, HTC

– Launched prepaid blackberry in Nov-09.

• In addition, Mobinil also offers customers a wide varietyof updated devices to facilitate the use of MBB and offer a

Asus EEEPC

Wi-Fi Adaptor

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 20

of updated devices to facilitate the use of MBB and offer acomplete - easy to use - solution:

Page 21: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Mobile broadband (2/2)

• An internet Direct Marketing campaign was launched in November to promote and increase awareness about Mobinil’s Mobile Broadband offers. Mobinil vans visited selected locations, and distributed giveaways to potential high-end customers at exclusive holiday destinations, and residential areas in Greater Cairo that are potential high end customers at exclusive holiday destinations, and residential areas in Greater Cairo that are not served by DSL

• Mobinil continued its aggressive “عيش عالنت” internet promotions as follows:– Offered ultra-portable hp mini Netbook + free Mobinil Internet line + free 3G USB modem on Jun-7th

– Launched on Jun-24th its MBB promotion where customers can buy the USB modem for only EGP 280 and get the Internet Line for free. Offered 50% discount on USB modems and Mobile Internet Routers on Jun 29th– Offered 50% discount on USB modems and Mobile Internet Routers on Jun-29th.

– Offered the USB modem for free on Oct-22nd. EGP 99 is paid upfront, and refunded to the customer over 6 monthly instalments.

– Offered a Mobile Broadband Unlimited Bucket on Dec-12th.

عالنتعيش campaign

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 21

June 7th June 24th June 24th June 29th Oct 22nd Dec 12th

Page 22: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Regulatory Environment

Page 23: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Regulatory environment

I t ti

• Mobinil insists that termination rates between the 3 mobile operators should be symmetric as ithas always been.

Inter-connection • Mobinil is currently in dispute with Telecom Egypt in respect to mobile fixed interconnectionrates and insist on applying the original interconnection with Telecom Egypt by whichtermination revenue is shared on a 60:40 basis in favour of Mobinil.

• There is actually in Egypt 2 international gateways: one operated by Telecom Egypt and the

InternationalGateway

e e s actua y gypt te at o a gate ays o e ope ated by e eco gypt a d t esecond by Etisalat (limited to its own traffic). Both Mobinil and Vodafone Egypt routeinternational traffic via Telecom Egypt.

• Current outgoing and incoming international calls from Mobinil network uses TE’s gateway,Mobinil gets discount on outgoing traffic only according to a matrix agreed upon between twooperators in the currently applied Interconnection Agreement.

Competitive Practices

• The NTRA set new rules regarding all pricing moves, including informing in advance the NTRAof the new prices. NTRA has the right to stop any new price or promotion.The interconnection prices are excluded from new rules and must be approved by NTRA InCompetitive Practices • The interconnection prices are excluded from new rules and must be approved by NTRA. Inaddition, NTRA gave itself the right to amend at any time the interconnection prices, which willbe subject to quarterly review. Mobinil objected to this decision.

• Mobinil has a 3G coverage obligation as a result of acquiring a 3G license

Minimum Investment Obligations

– Year 1 – more than 25% of populated areas to be covered, Year 2 – more than 40% ofpopulated areas to be covered, Year 3 – more than 70% of populated areas to be covered,Year 4 – more than 86% of populated areas to be covered and Year 5 – more than 97% ofpopulated areas coveredS ifi i t l l t t hi h d ti d

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 23

– Specific coverage requirements also apply to most highways and connecting roads.

Page 24: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Operational Highlights

Page 25: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Network rollout

2G Network Map• Mobinil is covering 99.66% of

the Egyptian population as ofthe Egyptian population as ofDecember 2009.

• Mobinil provides exclusivecoverage to major oil fields andremote farms.

• Mobinil has added more than• Mobinil has added more than1,525 HSDPA 3G sites since 3GLaunch in Sep 08.

• Almost 10,000 2G cells withEDGE feature enabled.

• Mobinil covers the major touristic destinations.

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 25

• Mobinil 3G coverage is extended to almost all major cities.

Page 26: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Cell site installation – FY 09

• 570 2G sites and 721 3G sites.• Added 74 BSCs to network representing a +20% increase to Mobinil network in one year.• Added more than 15 MBHCA capacity for switches representing a +20% increase YoYAdded more than 15 MBHCA capacity for switches representing a +20% increase YoY• Installed 14.8 KTRX to cater for traffic and subscribers increase representing a +22% increase

YoY.• Added 5 new soft switches, and launching the new generation HLR (SDM) with capacity of 39M

SubsSubs.

Cell site installation

• Mobinil has 4,299 2G and 1,5253G cell sites in 2009.

Key facts

3 000

4,000

5,000

• Covering 2,600 cities, towns andvillages and more than 71highways.

1,000

2,000

3,000

highways.• Equivalent to approximately

99.66% of Egypt’s population,and 24 87% geographic coverage

-

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2G 3G

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 26

and 24.87% geographic coverage.2G 3G

Page 27: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Subscriber base growth

25 000

30,000

Postpaid Prepaid Closing Base 25M subscriber milestone

20,000

25,00020M subscriber milestone

15,000 10M subscriber milestone

10,000

915

756

745

701

647

606

575

555

555

586

609

639

659

667

694

686

6,05

0

6,47

4

7,36

1

8,56

6

10,0

22

11,2

95

13,1

47

14,5

63

15,6

06

16,9

33

18,3

02

19,4

77

20,5

20

22,1

87

23,9

31

24,6

68

6,96

5

7,23

1

8,10

6

9,26

7

10,6

69

11,9

01

13,7

22

15,1

18

16,1

61

17,5

18

18,9

11

20,1

15

21,1

79

22,8

53

24,6

25

25,3

54

0

5,000

Q1 06 * Q2 06 Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09

1st growth phase 2nd growth phase

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 27

* Reclassification of 180K from Postpaid to Prepaid

The subscribers grew from 10million subs to 25million subs in 3 years.

Page 28: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Key operational performance indicators

Global ARPU (EGP)2009 Market Share

60

65

Vodafone

38.14%

Mobinil

41.95%

59 5955

48 47 47 4744

39 4038 37

35

40

45

50

55

Etisalat

19.91%

38 37

20

25

30

Q1 07

Q2 07

Q3 07

Q4 07

Q1 08

Q2 08

Q3 08

Q4 08

Q1 09

Q2 09

Q3 09

Q4 09

Global Revenue (M EGP) Global AUPU

Q Q Q Q Q Q Q Q Q Q Q Q

3,000 161170

1 64

44

0 725

18 351,500

2,000

2,500

125129

144

132127

140145

136141 142

136

125

140

155

1,78

6

2,08

3

2,24

3

2,13

6

2,25

4

2,44

1

2,66

2,64

2,49

0

2,7

27 27

0

500

1,000

95

110

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 28

0

Q1

07

Q2

07

Q3

07

Q4

07

Q1

08

Q2

08

Q3

08

Q4

08

Q1

09

Q2

09

Q3

09

Q4

09

80

Q1

07

Q2

07

Q3

07

Q4

07

Q1

08

Q2

08

Q3

08

Q4

08

Q1

09

Q2

09

Q3

09

Q4

09

Page 29: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Prepaid subscriber base

• The Egyptian mobile market is predominantly a prepaid market – with 97% of the subscriberbase being prepaid customers.

• Average revenues per user (ARPU) is taking a declining trend as new low value clients areadded, however total revenues have increased based on subscribers growth.

Revenue / Average Revenue Per User

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 29

Revenues without connection fees, roaming revenue and equipment sales

Page 30: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Post-paid subscriber base

• Post paid subscribers represent a minority, accounting for some 667k of Mobinil’s totalsubscriber base.

• Post paid ARPU has shown a recent decline as a result of price reductions in Mobinil’s offering –• Post paid ARPU has shown a recent decline as a result of price reductions in Mobinil s offering –this market remains somewhat price inelastic and hence price declines were not matched withincreased usage (tariff reductions were viewed to be necessary to reduce the gap betweenprepaid and postpaid tariffs).p p p p )

Revenue / Average Revenue Per User

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 30

Revenues without connection fees, roaming revenue and equipment sales

Page 31: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Summary financials – P&L

20092008200720062005(EGP in Millions)10,80710,0158,2486,3625,364Total operating revenues1,9071,6601,2861,114857Depreciation & Amortization

(5,686)(5,333)(4,548)(3,146)(2,610)Other operating expenses3,2143,0222,4142,1021,897Operating Income(641)(554)(92)(138)(85)Other Income/expenses

2 5732 4682 3221 9641 812Net profit before tax 2,5732,4682,3221,9641,812Net profit before tax (535)(499)(497)(437)(368)Income tax

2,0381,9691,8251,5271,444Net Income for the year after tax(0.4)(1.2)1.61.30.36Minority interest

20.2718.1616.9314.1113.14Earnings per share

Revenue (EGPm) / Revenue Growth EBITDA (EGPm) / EBITDA Growth

Some figures have been changed for comparative purpose

19% 19%

30%

21%20%

25%

30%

35%

8,000

10,000

12,000 24%

17%14%

27%

20%

25%

30%

4,000

5,000

6,000

5,36

4

6,36

2

8,24

8

0,01

5

,807

8%

5%

10%

15%

20%

2,000

4,000

6,000

754

216

673

681

122

14%

9%

5%

10%

15%

1,000

2,000

3,000

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 31

5 6 8 1 10 0%0

2005 2006 2007 2008 2009

2, 3, 3, 4, 5,

0%0

2005 2006 2007 2008 2009

Page 32: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Summary financials – Balance Sheet

20092008200720062005(EGP in Millions)1,8691,5881,347968923Current assets

12,77012,0708,7066,4085,522Long term assets14 63913 65810 0537 3766 445Total assets 14,63913,65810,0537,3766,445Total assets 6,0005,4294,4843,5823,157Current liabilities 4,9615,9873,8142,1611,751Long term liabilities

10,96111,4168,2985,7434,908Total liabilities 3,6792,2421,7551,6331,537Total shareholders equity (inc minority interest)

814650415282440Cash303253264232177Accounts receivable

2,5212,0871,2711,053906Accounts payable 2,5212,0871,2711,053906Accounts payable 4,9805,5504,1292,2681,775Borrowing (ST+LT)

Net Debt Development (EGPm) / Net Debt / EBITDANet Debt Development (EGPm) / Net Debt / EBITDA

1.01 1.05100%

150%

4,000

6,000 Net Debt Net Debt/EBITDA

335

987

715

900

166

0.480.62

0.81

50%

100%

2,000

4,000

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 32

1,3

1,9

3,7

4,9

4,1

0%0

2005 2006 2007 2008 2009

Page 33: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Summary financials – Cash Flow20092008200720062005(EGP in Millions)

2,0381,9691,8251,5271,444Net Income1,9071,6601,2861,114857Depreciation & Amortisation

97(73)200221(44)Other reconciliation adjustments (net)j4,0423,5563,3112,8622,257Cash flow from operating activities

(2,241)(2,671)(2,806)(1,959)(1,441)Capital expenditure(124)(861)(446)(123)(167)Other investments (net)

(2 365)(3 532)(3 252)(2 082)(1 608)Cash flow from investing activities (2,365)(3,532)(3,252)(2,082)(1,608)Cash flow from investing activities(932)(1,197)(1,771)(1,501)(1,915)Dividends paid7501,8202,677790979Proceeds of borrowing

(1,517)(417)(1,040)(408)(631)Repayments of borrowings00(8)7446Oth Fi i ( t) 00(8)7446Other Financing (net)

(1,699)206(142)(1,045)(1,521)Cash flow from financing activities(21)230(83)(265)(872)Net change in cash25427645129440Cash balance year end

Interest (EGPm) / (FFO/Interest Cover) FFO (EGPm) / (FFO / Net Debt)401,000 Interest Expense

FFO/Interest172%

133%

200%6,000 FFO

FFO/Net Debt

129 166 124 724

17.8 15.9

25.1

6.2 5.5

20500

2,30

1

2,64

1

3,11

0

3,63

0

3,94

5

133%

84% 74% 95%100%

2,000

4,000

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 33

129 166 124 587 724 00

2005 2006 2007 2008 2009

2 2 3 3 3

0%0

2005 2006 2007 2008 2009

Funds From Operations (FFO) calculated by adding depreciation and amortization expenses to earnings.

Page 34: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Financial return ratios

Mobinil continues to develop strong returns for its stakeholders.

Return metrics

120%

94% 93%

104%

88%

80%

100%

120%

55%58% 55%

43%37% 37%

40%

60%

80%

22% 21% 18%14% 14%

0%

20%

2005 2006 2007 2008 2009

ROE ROA ROCE

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 34

Page 35: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Investing into the future

8,000 3000C

Capital Expenditure / Subs Addition

• Capex

2 680 2 571

5,851 4,998 5,239

4,000

6,000

,

2000 Thou

sand

s

Millio

ns CapexSubscribers Additions

expenditure in line with subscriber base growth

1,44

1

1,95

9

2,80

6

2,67

1

2,24

1

2,680 2,571

0

2,000

0

1000

900

2005 2006 2007 2008 2009

Capex / Net Adds (EGP)Capex / Revenue

692

801

635 600

700

800

27%31%

34%

27%20%

30%

40%

558 499

200

300

400

500 27% 27%

21%

0%

10%

20%

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 35

200

2005 2006 2007 2008 2009

• Reduced Capex expenditure per new add excluding 3G increment in 2008

• High Capital investment to meet growing capacity requirements

2005 2006 2007 2008 2009

Page 36: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Performance measures

Revenue Per Line Lines per Employee1000

3 134 3,350 3,500 8,000

Line per employee

400

600

800

0 7 8 8 2,065

2,471

2,870

3,134

2,500

3,000

4,000

6,000 Employee

R li h d li d th b ib b h ffi i h h i ifi i

801 687 546 498 426200

2005 2006 2007 2008 2009

3,24

3

3,75

0

5,26

7

6,41

8

7,56

8

2,000 2,000

2005 2006 2007 2008 2009

• Revenue per line has declined as the subscriber base has increased.

• Efficiency has shown significant increase.

EBITDA Margin Net Income Margin55.0% 30 0%

45 0%

50.0%

55.0%

% % % % %10 0%

20.0%

30.0%

51.3

%

50.5

%

44.5

%

46.7

%

47.4

%

40.0%

45.0%

2005 2006 2007 2008 2009

26.9

%

24.0

%

22.1

%

19.7

%

18.9

%

0.0%

10.0%

2005 2006 2007 2008 2009

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 36

• Commensurate with other operators Mobinil maintains strong EBITDA margins of between 45 - 50%.

• Return on sales has been impacted by imputed interest, 3G revenue sharing obligations and license amortization.

2005 2006 2007 2008 2009

Page 37: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Stock performance

• Mobinil will continue to focus on maximizing shareholders’ wealth via dividend distribution witha cautious approach to maintain our strong Balance Sheet against market turmoil.

25300 Stock Price EPSP/E EPS (EGP)

13.14 14.1116.93

18.1620.26

15

20

25

200

250

300 Stock Price EPS

15.25

12.86

12 1011.87

16.93 18.1620.26

15 00

20.00

25.00

12.00

14.00

16.00

18.00 P/E EPS (EGP)

.2 .4 .9 .9 .5

5

10

50

100

15012.10

8.0913.14 14.11

5.00

10.00

15.00

4.00

6.00

8.00

10.00

200

181

204

146

240

00

2005 2006 2007 2008 2009

0.00 0.00

2.00

2005 2006 2007 2008 2009

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 37

Page 38: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Dividend policy

• Mobinil has no formal declared dividend policy, however over the past 6 years the company hasmade 2 interim payments preceding the final payment per year

– First payment declared post first half with payment made in September.Second payment declared post 3rd quarter with payment made in December– Second payment declared post 3rd quarter with payment made in December.

– Third payment declared after annual results with payment made in March / April.• The employees profit share is 10% of the distributed profit (required under Egyptian Law) with

a maximum of annual gross salary.• Mobinil expects to maintain a degree of flexibility in dividend policy as required (this was

demonstrated in 2008 and 2009 when dividend payout was reduced to enhance cash flowflexibility, secure capital growth, payment for 3G license and Link dot net anticipatedacquisition).

Total Dividend Payout / Dividend Per Share (EGP)

99%150%20.0

95% 99%70%

0%

100%

10.0

15.0

12.4

14.0

16.7

12.7

2

10%

0%

50%

-

5.0

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 38

2005 2006 2007 2008 2009

DPS Dividends Payout Ratio

Page 39: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Funding and liquidity policy

• Mobinil adopts a conservative funding policy which aims to minimise currency risk (borrowingsin Egyptian Pounds where possible) and match the life of assets as possible.

• Mobinil maintains no exposure to banking institutions in that cash is immediately offset againstMobinil maintains no exposure to banking institutions in that cash is immediately offset againstexisting bank overdrafts / revolving facilities.

• Mobinil’s operations generate gross monthly cash flows of between EGP700-800m.• Mobinil seeks to have funding in place at least one month prior to any known or expected

ditexpenditure.

• Collections against post-paid invoices, Prepaid cards and sale of new lines are

Cash collectiong

made at Banks, shops, home collection, E-payment and ATM providing a widevariety of collection sources.

• Only certified checks are accepted.

• Cash deposited in interest bearing bank account on daily basis and reconciliation

Cash concentration• Cash deposited in interest bearing bank account on daily basis and reconciliation

is made to assure the proper recording.• Cheques deposited at a bank that accelerates clearing process and invests

available cash in secured assets with the minimum risk.

Cash disbursements • 60-90 days from invoices presentation via checks or wire transfers.

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 39

Page 40: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Local bond

On 31st of Dec 2009 ECMS published a PSN for local bond issuance with the following conditions:

Issuance type Straight Bond Issuance (“Bond”)

Issuance size EGP 1.5 Billion

Issuance volume 15 Million bonds (14 Million Private placement and 1 Million public)Issuance volume 15 Million bonds. (14 Million Private placement and 1 Million public)

Bonds value EGP 100 per bond

Issuance rating (A), (Entity Rating A+)

Maturity and repayment 5 years Bullet repayment at Maturity

Bond status and securitySenior unsecured unsubordinated obligations ranking at least pari passu with all other present and future senior obligations of the Issuer other than obligations y p g gpreferred by law

Interest / Coupon rate Fixed interest of 12.25% per annum to be paid on a semi-annual basis in arrears

Financial covenants Net Debt /EBITDA ratio to be equal to or lower than 3 0xFinancial covenants Net Debt /EBITDA ratio to be equal to or lower than 3.0x.

Issuance purpose

Financing the capital expenditures, network expansion and repayment of part of the bank’s short term facilities.

Prepayment is available for part or all of the issuance at the last 2 years of the

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 40

Prepayment is available for part or all of the issuance at the last 2 years of the bond

Page 41: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Funding profile

• Mobinil’s four long term bank facilities:

Facility Size Signed Maturity Terms

Facility 1 EGP1.8bn 2005 2013 3 year grace period, 11 semi annual payments of EGP163.5m, final payment of EGP165m

Facility 2 EGP2.3bn 2007 2014 EGP460m due after year 5, EGP690m due after year 6 d EGP1150 d ft 7Facility 2 EGP2.3bn 2007 2014 and EGP1150m due after year 7

Facility 3 EGP2.2bn 2008 2015 EGP80m due August 2010 followed by 9 semi annual instalments of EGP 235.5m2 years Grace period 6 semi annual payments of EGP

Debt maturing profile – Long term debt

Facility 4 EGP 610mn 2009 2014 2 years Grace period,6 semi annual payments of EGP 101.7m

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 41

Page 42: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Leading from the top

Page 43: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Our driving force behind the scenes

Alex ShalabyChairman, Egyptian Companyfor Mobile Services (ECMS) –

Mobinil Telecommunications SAE

Ahmed El BardeiCEO REEFY Company;Representing public

Aldo MareuseGroup CFO, Orascom Telecom

Holding

Bertrand du BoucherVP Finance and Strategy for

Europe and Middle East

Claude BenmussaSenior Advisor Price Water House

(PWH);

David HobleyManaging Director, Deutsche Bank

AG, London;

Hassan KabbaniCEO, Egyptian Company

for Mobile Services (ECMS) p g pshareholders on ECMS BoD

gRepresenting Orascom Telecom

Holding on ECMS BoD

pRepresenting Mobinil

Telecommunications on ECMS BoD

( );Representing Mobinil

Telecommunications on ECMS BoD

, ;Representing Mobinil

Telecommunications on ECMS BoD

for Mobile Services (ECMS) –Mobinil Telecommunications SAE

Nadia Makram EbeidExecutive Director, Center for

Naguib SawirisChairman, Orascom

Olaf SwanteeSenior Executive VP, Personal C i i S i d

Onsi SawirisChairman, Orascom Group of

Sheikh Fahd El ShobokshiChairman, Nile City Investment

Isabelle HautotMrs. Isabelle Hautot is currently

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 43

ecut e ecto , Ce te oEnvironment & Development for

the Arab Region & Europe; representing public shareholders

on ECMS BoD

C a a , O ascoTelecom Holding

Representing Mobinil Telecommunications in the

ECMS BoD

Communication Services and UK/EME Operations

Representing Mobinil Telecommunications on ECMS

BoD

C a a , O asco G oup oCompanies; Representing as Honorary Chairman on ECMS

BoD

C a a , e C ty est e tRepresenting public shareholders on

ECMS BoD

s sabe e autot s cu e t yGeneral Counsel, International

Affairs of France Telecom Orange Group and honorary

member of the Paris Bar.

Page 44: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Our competent and strong executive team has positioned Mobinil market leader

Hassan KabbaniCEO

Audette HannaVP, Human Resources

Yasser Asaad RadwanVP, Commercial

Khalid EllaicyVP, Finance

Marwan HayekVP, Technology

Rana AbbadiVP, Quality and

Magdy GabraVP Enterprise Market

Mohamed NabihVP, Corporate

Corporate Support Strategy and Business Development

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 44

Page 45: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

We will always lead and th ill f llothers will follow…

Mobinil remains the leader

The Egyptian Company for Mobile Services (Mobinil) – One on One, EFG Hermes conference – March 2010 page 45

Mobinil remains the leader the market trend setter

Page 46: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments

Q & A

Page 47: The Egyptian Company for Mobile Services “Mobinil” · Egypt is characterized by sharp income differentials • Egyptian market is characterized by two extremely large segments