The employee-friendly 360 ToolSpidergap will help you to make a bigger impact with 360 Feedback

A quick summary

Our customers choose Spidergap for our incredible feedback reports, user-friendliness and ability to customize, fantastic support, and

pricing that works at any scale

In the 3 minutes it takes you to scan this slide-pack, you’ll understand why

A little background…

Spidergap started life in 2011, co-founded by Alexis Kingsbury and Paddy Mann

Alexis and Paddy were management consultants, working with business and HR

leaders on improving team performance

We'd use 360 Feedback as part of our projects, but found existing tools failed us for 3 reasons…

Reports were really difficult to understand - lots of data would give unclear messages and

need consultant support

The tools were difficult to customize to meet client needs, making projects expensive or

impossible

The cost and effort involved meant scaling a

project beyond top management was often

too expensive

So, we spoke to over 150 HR and business leaders to design a feedback report and 360

solution that addressed these needs

As a result, we designed…

A feedback report that’s easy to

understand and use

A process that’seasy to customize

and manage

Prices that work at any scale

Spidergap is now used in over 134 countries by companies in every sector and industry

We have a growing network of Spidergap Partners providing consultancy,

coaching and training around the world

Spidergap has become the top-rated 360 tool on the Gartner review site, Capterra

(and we’re still working hard to get better!)

– Jerie Shaw, Shopify

“I was looking for a 360 feedback solution. I tried 10 tools, and all of them sucked except

Spidergap, which was amazing”

Spidergap helps you to make an impact with 360 Feedback

We understand that the value from 360 Feedback happens when people take action

Design questionnaire

Collect feedback

Share feedbackwith individuals

Take action

Share feedbackwith business leaders

Take action

So, we’ve designed Spidergap from the ground up to make it as easy as possible to get useful feedback, understand it, and take action

Our key differentiator? Our feedback report

Other solutions provide a lot of pretty graphs, but make it unnecessarily difficult to

understand and use the feedback

Bad idea 3: Numbers

Numbers are a bad way of showing your priorities. They lead to people over-

analyzing their reports and comparing with others (bad idea!). They lead to

unnecessary antagonism and conflict.

Bad idea 1: Complex graphs

Sure - they look pretty and there’s a lot of information hidden in them. We actually included some in our early designs. Then we found that they

confused more employees than not, and distracted them from reviewing the rest

of the feedback and making a plan

Bad idea 2: Loads of graphs

In a good report, every graph gives one message clearly, and the person

reviewing it understands how they're meant to use the information. In a bad

report, a hundred graphs gives the reader a headache and little idea of

where their priorities should be

We provide a friendly, useful and action-oriented feedback report

In just 4 pages, we answer…

“Where are my top strengths and

areas to improve?”

“How did these compare to the other areas?”

“Why did these areas come

out top?”

“Did everyone have the same view of my

performance?”

This means…

“I have a clearer idea of my priorities when I

start planning”

“And I have a lot more time to spend

doing this!”

The employee can still dig into the detailed results if

needed, but they won’t need to review everything!

Note: Our personal development plan template can be replaced with your own templates/system if preferred

And this means…

The employee’s more likely to understand their priorities

The employee’s more likely to take action

The employee’s more likely to see an impact

You are much more likely to get a return-on-investment

– Chiamin, HR Manager, Autodesk

“We no longer argue about the scores or who said what. Instead we quickly identify the areas to

improve, and then start planning.”

Seriously good. Check it out.

Download sample report (PDF)

Click on the button above to download our sample feedback report from https://www.spidergap.com/downloads/Spidergap-Sample-360-degree-feedback-report.pdf

We’ve made the rest of the tool just as easy-to-use

Customized questionnaire and rating scale

Quick and easy to set up your

competencies…

… and to update the rating scale

Our experts can help you to optimize the

questionnaire based on best-practices

Painless workflows

Employee chooses feedback providers

Employee chooses their feedback providers

Send reminders until this is completed

Once submitted, email sent to manager for approval

Manager reviews & approves

Manager reviews and can amend list of feedback providers

Send reminders until this is completed

Approval triggers invitations to be sent out, and final list of feedback providers shared with person being assessed

Feedback provided

Feedback providers click on link and provide their feedback

Send reminders until this is completed

Feedback report shared

Share feedback reports at a click of a button - or download and share manually

Can be shared with a reviewer (e.g. line manager/coach) and/or the person being assessed

User friendly and intuitive

No logins

Friendly emails

Easy to use forms

Easy to administer at any scale

Powerful yet easy-to-use

administrator pages

Search participants by name or email

Easy to get support

Easy to review and manage individual

participants

With your content and branding

Your logo shown in the feedback report and questionnaire

Fully customizable emails

Customizable help content

And take action at a team/organization level

Section 5.6: Reporting Capabilities

Our group results support you in reviewing and

understanding trends as part of a Training Needs

Analysis (TNA)

With prices that let you scale

You can get all this…

World’s top-rated 360 Feedback tool Questionnaire and report designer Collect feedback at any scale No limit on feedback providers

Individual feedback reports Group results

Export to Excel Add logo to questionnaire / feedback report

World-class support and best-practice advice

For just or less$89 per person assessed

You only pay for the people you assess. No set-up fees. No hidden costs.

=

10 to 24 credits Each credit allows you to assess 1 person. No limit on feedback providers.

25 to 49 credits

100 to 149

350 to 399

600 to 699

1000 to 1249

Talk to us if you’re assessing this many!

$89 per credit

$79

$56

$40

$28

$22

…

Based in Europe?Check out our local pricing at

www.spidergap.com/pricing

Example prices

Use our pricing calculator at https://www.spidergap.com/pricing

Oh, and once you’ve bought 100 credits,you’ll stay at that price band forever

(so it’ll be $56 next time you buy a credit – not $89!)

– Paul Loxton, Executive Coach

“I have been using Spidergap for 5 years and am very pleased with it.

Great system and support!”

So, if you haven’t already…

Try out Spidergap

Your first assessment is completely free. All functionality. All support. The full deal.

SIGN UP

Click on the button above to sign up for your FREE account at https://www.spidergap.com/signup

And let’s talk

Arrange a call

Click on the button at the top to arrange a call with us at https://www.spidergap.com/demo

Any questions? Get in touch: support@spidergap.com

This presentation was prepared by Spidergap

Graphics for our review of competitor feedback reports were obtained from the public websites of Echospan, Primalogik 360, Qualtrics 360 and Halogen 360