the endless aisle - mma · 20.04.2017  · ecommerce shopper marketing promotion store ops mobile...

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The Endless Aisle Freddy Cavin Vice President, Brand Partnerships Shopkick Michael Berelian Managing Director Mindshare/Team Unilever Shopper

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Page 1: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

The Endless Aisle

Freddy CavinVice President, Brand Partnerships

Shopkick

Michael BerelianManaging Director

Mindshare/Team Unilever Shopper

Page 2: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Team Unilever Shopper

Aggregated customized approach to shopper marketing in the US, working across all brands and all retailers

Page 3: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

The Leading Shopping Rewards Platform

Most time spent in app compared to other shopping apps

Efficiently drives foot traffic to retailers

Motivates shoppers to pick up products in-store

Shopkick:

Drives incremental sales

Page 4: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

What we’ll cover today

Expanded definition of the Endless Aisle

Creating an Endless Aisle strategy

Success story from Team Unilever Shopper

Page 5: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

The Endless Aisle

Page 6: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

The traditional endless aisle

Page 7: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

The new endless aisleAnytime, anywhere

Page 8: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

BrandShopper Marketing PromotioneCommerce MobileStore Ops

Page 9: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Your options as a marketer

Page 10: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

But does it work?Only 14% of shoppers are aware of brands’ digital ads

Page 11: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

The opportunities to engageare more unique and fragmented

Page 12: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

So what’s a marketer to do?

Page 13: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Building Awareness of Magnum Ice Cream at Meijer

CASE STUDY: MAGNUM

Page 14: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Introduce and inspireGrow awareness of the product at home

CASE STUDY: MAGNUM

Page 15: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Reward traffic andin-store engagementIncentivize product engagement at the shelf

SAMPLECREATIVESHOWNHERE

CASE STUDY: MAGNUM

Page 16: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Discovered Magnum Ice Creamthrough Shopkick69%

Purchase conversion rate18%

Increase in product discoverywith in-store takeoverat Meijer

6%

Drive conversionand sales

CASE STUDY: MAGNUM

Page 17: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

The Power of VideoEngage the user at home and increase awareness

SAMPLEVIDEOCREATIVESHOWNHERE

CASE STUDY: MAGNUM

Page 18: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Entire Path to PurchaseHigher awareness leads to higher engagement

CASE STUDY: MAGNUM

Page 19: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Seeing the bigger pictureThe new shopper marketing mindset

CASE STUDY: MAGNUM

Page 20: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Building an Endless Aisle solution

Understandyour customers

Bring yourvision to life

Craft theirexperience

CASE STUDY: MAGNUM

Page 21: The Endless Aisle - MMA · 20.04.2017  · eCommerce Shopper Marketing Promotion Store Ops Mobile Brand. Your options as a marketer. But does it work? Only 14% of shoppers are aware

Summary and takeaways

Focus on finding solutions that are funand engaging for your target consumer

Don’t shy away from noisy and non-traditional market periods,the right solution can win in these unexpected contexts

Be open to testing new solutions that help you achieve endless aisle experiences