the entrepreneurial edge in the global direct marketing agency world

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The Entrepreneurial Edge in the Global Direct Marketing Agency World

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Page 1: The Entrepreneurial Edge in the Global Direct Marketing Agency World

The Entrepreneurial Edgein the Global Direct Marketing

Agency World

Page 2: The Entrepreneurial Edge in the Global Direct Marketing Agency World

• You want to grow your direct marketing agency.

• You’d like access to large, multinational clients.

• You want to do it without giving up your independence.

Why InterDirect Network?

Page 3: The Entrepreneurial Edge in the Global Direct Marketing Agency World

InterDirect Facts• 1988 launch

entering 18th year of global direct marketing agency leadership.

• 31 markets

across Europe, Central and East Asia, America.

• 1250 staff

a world-class team of experienced direct marketing professionals.

• $225 million

turnover (USD revenues) worldwide in 2005.

• 3 per year our network is expanding fast on average by 3 new countries per year.

Page 4: The Entrepreneurial Edge in the Global Direct Marketing Agency World

Our InterDirect membersare active

in the following markets

• Austria• Belgium• China • Denmark• Finland• France

• Germany• Hong Kong• Hungary• India• Ireland• Italy

• Kazakhstan• Netherlands• New Zealand• Norway• Poland• Portugal• Romania

• Russia• Saudi Arabia• Singapore• Spain• Sweden• Switzerland

• Taiwan• Thailand• Turkey• Ukraine• United Arab Emirates

• United Kingdom• United States

Page 5: The Entrepreneurial Edge in the Global Direct Marketing Agency World

Some of our Interdirect Agency managing directors

Pieter van den Busken Advisory ChairmanInterDirect founder and 40 year direct marketing pioneer in the Netherlands.

Leena Basrur (India)Managing Director, DIREM - India’s leadingdirect agency.

Richard Marshall (UK) Partner, TMW - Britain’s largest independent direct agency.

Alexei Kruzhkov (Russia) Director, Connexions - Russian first home-grown direct agency.

Jo Jo So (SE Asia) Managing Director, DM International - first direct agency to operate in China, Hong Kong, and Taiwan.

Peter Blau (USA)Managing Partner - Customer Growth; formerly Barry Blau & Partners.

Ulrich Bruggemann Leader of B&F, Germany’s leading

independent direct agency.

Jean Pierre Simon (Spain) Managing Director,ResponseJPS - pan-European direct marketing innovator.

Italo De Mas (Italy)President, RCD & Partners, and renowned direct

marketing lecturer.

Marc RutschmannThe leading Swiss DM agency.

Page 6: The Entrepreneurial Edge in the Global Direct Marketing Agency World

• By invitation only; available to only one agency per country

• Track record in international direct marketing

• Excellence of client list

• Reputation within your own market

• Broad base of services, including Strategy, Planning, Database

• Highest standards of creative execution

• Ability to work across a broad range of response media

• Must be independently owned

Agency Membership Criteria

Page 7: The Entrepreneurial Edge in the Global Direct Marketing Agency World

• Knowledge. Gain direct marketing expertise from around the world.

• Client access. Acquire new leads and participate in joint pitches.

• Flexibility. Network globally without major commitments or cost.

• Enjoyment. Attend our twice-yearly conferences in exciting places.

What’s In It for You?

Page 8: The Entrepreneurial Edge in the Global Direct Marketing Agency World

How it Works

• Voluntary cooperation

• Network sets few rules or requirements

• Agencies encouraged to share leads without finders’ fees

• Agencies retain full control over their clients and finances

• Network charges minimal dues to cover central administration

Page 9: The Entrepreneurial Edge in the Global Direct Marketing Agency World

• Conferences. Special Manager’s Meeting in Spring, InterDirect Forum in the Fall; each time hosted by a different member agency in their home city.

• Public Relations. PR program distributes stories to world media.

• Intranet. Internal website sharing best campaigns and best practices

Services the Network Provides (1)

Page 10: The Entrepreneurial Edge in the Global Direct Marketing Agency World

• Association Memberships. IDN belongs to associations including DMA and FEDMA, among members and shares the information across our network.

• Communications. Network alerts members to special opportunities, promotes knowledge-sharing and ongoing dialogue between members.

Services the Network Provides (2)

Page 11: The Entrepreneurial Edge in the Global Direct Marketing Agency World

A Few of the Clientsof our InterDirect Members:

Page 12: The Entrepreneurial Edge in the Global Direct Marketing Agency World

Entrepreneurship.

We deliver, in all 31 countries, an agency

owned and operated by successful entrepreneurs with world class direct marketing expertise.

What’s our Unique Selling Proposition?

Page 13: The Entrepreneurial Edge in the Global Direct Marketing Agency World

One Final Criterion: Attitude• Independence to us is more than a financial structure; it is a

shared attitude. Since 1988, only 2 agencies have left the network to join a multi-national ad agency holding company!

• In fact, most InterDirect members have prior experience working for these holding companies - and found that experience to be unsatisfactory.

• Quite simply, we do not think that either a bureaucratic reporting structure, or the pressure to make quarterly revenue targets, adds value in a highly creative business.

If you are the kind of client who agrees with this criterion, then we share a common attitude with you.

Page 14: The Entrepreneurial Edge in the Global Direct Marketing Agency World

A Global ‘Brain Trust’

• By sharing our specialist knowledge and resources, we provide our clients with an unparalleled base of international expertise.

• Each agency will provide you with local market knowledge and insights. But collectively, we can harness a co-ordinated international approach to provide integrated solutions across strategy, creative and database implementation.

• Thanks to the immediacy of the internet - and to the calibre of our agency owners around the world - you have a team of experts in 31 countries collaborating to solve your most complex global marketing challenge. Here are some examples of our knowledge-sharing:

Page 15: The Entrepreneurial Edge in the Global Direct Marketing Agency World

Best Practices• We share our latest campaigns, tactics and results on our

proprietary intranet so each agency stays current on global direct marketing best practices.

Strategy• Agency heads and creatives meet regularly to review direct

marketing strategies across areas such as acquisition, retention, customer relationship management and loyalty marketing.

Page 16: The Entrepreneurial Edge in the Global Direct Marketing Agency World

Creative• Seminars and exchange programmes mean that creative

departments across the network are always learning about campaigns that work both within and across different cultural environments.

Local Knowledge• Each member can advise others on local market issues such as data protection, market intelligence, competitor activity, desk research, sector information and alternative direct response media.

Page 17: The Entrepreneurial Edge in the Global Direct Marketing Agency World

Flexible Deployment• Our network provides global coverage. But we are much more

flexible in deploying our resources than the typical global holding company managing “top-down” from a central location.

• With InterDirect we can organise our network around your needs: either on a centralised or de-centralised basis.

• Finally, since our key asset is the local expertise of local owners, we deliver direct marketing programs that are more sympathetic to local market needs.

Page 18: The Entrepreneurial Edge in the Global Direct Marketing Agency World

There are a number of ways we work with our clients at InterDirect Network (IDN); here are some of the most common examples:

How to Work With Us

1. Turn-Key.The client selects IDN to manage the whole program with a local IDN agency serving as the point of contact and manager of deployment across the network.

2. Campaign Development. IDN develops your global direct marketing campaign, but execution is handled by the local offices, with the help of local IDN agencies as necessary.

3. Decentralized. IDN agencies available to the client’s local offices for any need. IDN assures that brand guidelines, corporate strategies and best practices are applied across the network.

1

2

3

Page 19: The Entrepreneurial Edge in the Global Direct Marketing Agency World

How to Work With Us

The client selects an own InterDirect Network (IDN) agency to manage the whole program. This agency will take full responsibility for deployment across the network so the client has the simplicity and control of a single point of contact.

Client

IDNLead

Agency

...

...IDN

IDN

IDN

IDN

IDN

IDN

1

. .

Page 20: The Entrepreneurial Edge in the Global Direct Marketing Agency World

The client appoints a lead InterDirect agency to develop the campaign centrally and then the client’s local personnel team up with their local InterDirect member agencies to implement in each market.

IDNLead

Agency

...

...

Client

C

CC

C

CC

IDN

IDN

IDN

IDN

IDN

IDN

2

. .

Page 21: The Entrepreneurial Edge in the Global Direct Marketing Agency World

The client works on a completely de-centralised basis with each of the markets using a local InterDirect agency to develop campaigns as needed, while benefiting from global best practices shared across the network.

...

...C

CC

C

CC

IDN

IDN

IDN

IDN

IDN

IDN

Client

3

. .

Page 22: The Entrepreneurial Edge in the Global Direct Marketing Agency World

• Whether or not you feel you are ready to join our network, it’s valuable to talk with us.

• We can tell you what we’ve learned in over 18 years of global direct marketing, and we’d love to learn what you can tell us about your part of the world.

• Give us a call or email today.

Why Not Talk With Us?

Page 23: The Entrepreneurial Edge in the Global Direct Marketing Agency World

• InterDirect Central Coordination Centre is the administrative centre, responsible for agency co-ordination and liaison. It also handles new business enquiries and provides information about the network. If you would like more information about the network and its members, or would like to arrange a credentials presentation, contact us at any of the following:

InterDirectCentral Coordination Centre

Page 24: The Entrepreneurial Edge in the Global Direct Marketing Agency World

InterDirectCentral Coordination CentreAmstelstein HousePO Box 55 1190 AB Ouderkerk/Amstel(Amsterdam) The Netherlands Burg. Stramanweg 63 1191 CX Ouderkerk/Amstel(Amsterdam) The Netherlands Phone: +31 (0) 20 316 24 00Fax: +31 (0) 20 496 40 81

Website: www.interdirectnetwork.comEmail: [email protected]

Pieter C. van den BuskenExecutive Chairman InterDirect Central Coordination Center

Leena BasrurExecutive Vice-Chairman InterDirect Central Coordination Center