the essential parts of the business letter
TRANSCRIPT
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The Essential Parts of the Business Letter
The Heading: the letterhead and
date.
The Inside Address.
The Salutation.
The Body of the Letter.
The Complimentary Close.
The Signature.
Saudi Cable Company
200 King Abdullah Road
Riyadh, Saudi Arabia 11220
October 20, 2006
AL-Fowaz and Broths, Co.
110 New Street
Jeddah, Saudi Arabia 2600
Gentlemen:
??????????????????????????????????
??????????????????????????????????
???????????????.
Sincerely yours,
Ali Ahemed
Ali AL Ahemed
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Heading (letterhead and date)
It is usually printed, showing the nameand address.
The date is typed two spaces below
the last line of the letterhead.
The exact position of the date
depends on the design of theletterhead and the style of the typing.
If the heading not printed, it must be typed in the upper right-hand part of the lettersheet, with at least an inch margin at the top and to the right.
The words avenue, street, etc., are not abbreviated.
Saudi Cable Company
200 King Abdullah Road
Riyadh, Saudi Arabia 11220
October 20, 2006
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Numbered streets up to ten are spelled out, but numberedstreets beyond ten are written in figures.
Do not use st, nd, rdor th when figures are used for numberedstreets or for days of the month in the dates.
The name of cities must be written in full, but the name ofstates should be abbreviated.
Be sure to include the ZIP Code.
Do not abbreviate the names of the month in the date line andplace a comma between the day of the month and the year.
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The Inside Address
It gives the name and addressof the firm or individual to whom
the letter is addressed.
It is placed at the left-hand side of
the sheet, at least two spaces belowthe heading.
The inside address must occupy
at least three lines.
The exact position of the inside addressdepends on the length of the letter and
the size of the sheet.
Saudi Cable Company
200 King Abdullah Road
Riyadh, Saudi Arabia 11220
October 20, 2006
AL-Fowaz and Broths, Co.
110 New Street
Jeddah, Saudi Arabia 2600
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Regardless of the letter style, such words as Mr., Mrs., Ms., Dr., etc., mustalways appear before the name.
if the person to which the letter addressed has an official or business title,this should appear after the name, either next to it or on the following line.
Do not abbreviate official or business title.
If there is apartment, room, or suite number, it should be placed after thestreet address on the same line.
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The body of the letter
A business letter should be clear, concise,
and direct. It is suggested that:
make sure that the subject matter of the
letter is presented in well-organizedparagraph.
Use words that are in common, accepted
usage, avoid slang or trite expressions.
be careful of the spelling of the words.
Use capital letters where necessary andpunctuate to make your meaning clear.
It is advisable to keep copies of business letters for future reference.
AL-Fowaz and Broths, Co.
110 New Street
Jeddah, Saudi Arabia 2600
Gentlemen:
?????????????????????????
?????????????????????????
?????????????????????????
?????.
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The complimentary close.
It is placed two spaces below the body
of the letter.
It appears at the right-hand side of
the sheet except in the full-block
style in which appears at the left-hand margin.
It is omitted when the simplified style is used.
Only the first word of the complimentary closeis capitalized.
A comma is placed at the end, except when open punctuation
is used.
?????????????????????????
????????????????????????
???????????????.
Sincerely yours,
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The signature.
it is placed directly below
the complimentary close.
It must be handwritten in ink, and
legible.
No punctuation follows the signature. Titles or degrees, such as Mr.,
Ph.D., etc., are not used in with
the signature.
The name of person who
signing the letters is typed four spaces
below the complimentary closing. If the simplified style is used the complimentary
close is omitted and the signature line is typed four spaces below the body.
?????????????????????????
????????????????????????
???????????????.
Sincerely yours,
Ali ALahmed
Ali ALahmed
Manager
--------------------------------------------
Sincerely yours,
Saudi Gulf Co.
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An official title, if used, is placed directly below the typewritten name.
In business letters, if the pronoun W is used instead of I, the name of thefirm appears before the writers signature. The firms name is typed two
spaces below the complimentary closing followed by the writers name four
spaces below the firms name.
When a secretary signs the employers name to a letter the employerdictated, the secretary places his or her initials directly below the
handwritten signature.
When a secretary signs a letter in his or her own name, he or she indicates
that.
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Some Special Features of the Business Letter
The personal notation
The reference line
The attention line
The subject line
The identification line
The enclosure notation
The mailing notation
The carbon copy distribution notation
The postscript
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The personal notation
If the letter is a confidential, and it is
wanted to be read only by
a particular person, the word personal
or confidential is used .
such notation should appear four spaces
above the inside address as well as in the envelop.
The reference line
It can refer to a bill, an order, a code or
a letter.
It is typed four spaces below the date line.
Date
Personal
INSIDE ADDRESS
Date
Refer to File No. 550
INSIDE ADDRESS
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The attention line
if you want your letter is directed to the
attention of a particular person, use the attention
line. It is placed two spaces below the inside
address and two spaces above the salutation.It may be flush with the left-hand margin
indented five spaces, or centred.
Because the letter directed to the firm, a plural salutation is required.
The subject line
It indicates the subject matter of the letterand makes it unnecessary to devote the first
paragraph to giving this information.
this line is generally centred on the same with
the salutation or two spaces below.
If the full block style is used, type the subject line flush with the left handmargin two spaces below the salutation. Place a colon after the wordSubject anduse initialcapital letters for all important words. If the simplifiedstyle is used, the subject line is typed in all capital letters, but Subject:isomitted.
INSIDE ADDRESS
Attention Mr. AL ahemd
Gentlemen:
SALUTATION ---------Subject:or
Subject: Shipping Policy
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The identification line.
It made up of the initials of the name of
the person who dictated the letter and those
of the secretary or typist. The initials may
be in capital letters, in all small letters, or in
capitalized letters for dictator and small letters
for the secretary or typist. It is usually typed two spaces below the signature,
flush with the left-hand margin.
The enclosure notation.
when the letter has enclosure, the notation is typed directly below the
identification line, flush with the left-hand margin. Either the entire word
enclosure, or its abbreviation, Enc. Or Encl. be used. If there is more than
one enclosure, the number should be indicated.
// signature //
SJW: am
Enclosure or
2 Encls.
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The mailing notation.
This notation states the method of mailing: whether the letter is sent registered,
airmail, special deliveryetc,.
it is typed directly below the identification
line or enclosure notation. It serves as a record
to indicate that the letter was sent by other than
regular mail.
The carbon copy distribution notation.this notation states that a carbon copy of the letter is being sent to another person. It
is typed two spaces below all other notation, flush with the left hand margin. Either
the word Copy to or the abbreviation cc: may be used.
The blind carbon copy notation (bcc:) is used when the addressor does not wish to
indicate the distribution of the carbon copies to the addressee. It appears on allinternal copies, but not on the letter sent to the addressee.
// signature //
SJW: am
Enclosure or
2 Encls.
Special Delivery
cc: Mr. Saad
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The Forms and Mechanics of Business
Letters
Letter Forms Block Form:
Semi-block
The Complete-block
Simplified Letter
The Hanging-indention From
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The Block Form
It is the most widely used form today.
the block form takes its name
from the fact that the inside
address, the salutation, and
the paragraphs of the letter are
arranged in blocks without indention.
Two spaces between each unit anda single space within
the unit.
///////// Letterhead //////////
///////////////////////////////////////
Date
////////////////////////////////
//// Inside Address////
///Salutation///
//////////////////////////////////////////////
////////////////The Body ////////////
/////////////////////////////.
Complementary
Signature
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The open form of punctuation should always accompany theblockform.
The block form offers two definite advantage:It offers time saving, because each part of letter except the date, the
complimentary closing, and the signature is aligned with the left-hand
margin.
Second, it is widely acceptable today.
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The Semi-block
This form is exactly like the block form
except for the indention of paragraphs.
Most general practice is to indent 10
spaces.
Many typists let the salutation governthe spaces in the indention.
For instance, if the salutation and
the name of the individual whom
the letter addressed to occupy 20 space,
the spaces in the indention will be 20
space.
///////// Letterhead //////////
/////////////////////////////////////
Date
////////////////////////////////
//// Inside Address////
///Salutation///
indention //////////////////////////////
////////////////The Body ////////////
/////////////////////////////.
//Complementary close//
//Signature//
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The Complete-block
The basic principle of this form is tobring all the elements of the letter to
the left-hand margin.
///////// Letterhead //////////
/////////////////////////////////////
// Date//
////////////////////////////////
//// Inside Address////
///Salutation///
//////////////////////////////////////////////////
///////////////////////////////////////
////////////////The Body ////////////
/////////////////////////////.
//Complementary Close//
// Signature//
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Simplified letter
The main characteristics of this form are
The complete elimination of the salutation
and complimentary close and the left-hand
format, which is in general like that of the
complete-block.
///////// Letterhead //////////
/////////////////////////////////////
// Date//
////////////////////////////////
//// Inside Address////
/////////////////////////////////////////////////
////////////////////The Body ////////////
//////////////////////////////.
// Signature//
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The hanging-indention form
It is acceptable in sales letters. The block form
with open punctuation is used in the inside
address; within the body of the letter, the first
line in each paragraph is brought out to the left
margin, but every other line in each paragraphis indented five spaces. This form is effective
in attracting attention because of its different
arrangement from the common letter
arrangement.
//////////// Letterhead //////////
//////////////////////////////////////////
Date
////////////////////////////////
//// Inside Address////
///Salutation///
////////////////////////////////////////////////////
////////////////The Body ////////////
////////////////////////////////////////////////////.
/////////////////////////////////////////////
Complementary
Signature
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Mechanics of the Letter
Arrange and center the letter on the page for symmetry and balancedappearance.
Select letterhead and stationery on the basis of simplicity of design andquality.
In the salutation and complimentary close capitalize only the first letter of thefirst word, except for proper names and titles.
The salutation and the complimentary close should agree in tone.
Punctuate the salutation with a colon (:) and complimentary close with acomma (,).
Company policy should determine the signature.
Signature should be legible.
The date is usually written in the upper right-hand margin.
The salutation should agree with the first line of the inside address.
The second page of the letter should not be on letterhead paper and shouldbe clearly numbered.
The initials of the dictator and the stenographer as well as a reference to anyenclosures should be indicated at the bottom of the letter.
Envelopes should give the compete address.