the evolution of technology & etiquette
TRANSCRIPT
1THE EVOLUTION OF
TECHNOLOGY & ETIQUETTE
Background image by Michael Dornbierer via flickr.com By Christie Stelling
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“Etiquette is typically thought of as a set of socially understoodconventions that facilitate smooth and effective interactions between
people.”(1) – Hayes & Miller, Human – Computer Etiquette
Background image by Michael Dornbierer via flickr.com
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The Value of Etiquette
Build Trust and Respect
Graphic (in order) by Gerald Wildmoser, Jelle Akkerman, & Luis Prado (all) via thenounproject.com
Allow People to Live & Work Together (2)
Establish Relationships
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Etiquette changes over time. “What used to be considered the pinnacle of rudeness, constantly
occurs today.”(3) – Leah Eichler,
The Globe and Mail
Background image by Stephan Deviantart via morguefile.com
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There has always been tension between instincts and social conventions. “Today, people rely more heavily on their instincts because conventions are changing so quickly.”(4) -‐ Asghar, R., Forbes Magazine
Background image by Martha Kerr
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Relying on instincts can get you into trouble because you never
know who you are offending… (5)
Background image by Martha Kerr
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“There needs to be a common language between our schools and homes that clearly outlines what we expect of
our children (and ourselves) to know and follow. Digital citizenship can begin to bridge to these groups […].” (6)
– Mike Ribble, Passport to Digital Citizenship
Background image by Enrique Saldivar via flickr.com
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Background image by Kathy Cassidy via flickr.com
Digital citizenship has become a priority in some classrooms. It is believed that technological integration is necessary to prepare students to live and work in the 21st century. (7)
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However, technology use should be be controlled. To prevent inappropriate usage and behavior, technological advancements need to have associated etiquette. (8) Top image by David Vespoli via flickr.com
Phone image by Christie Stelling
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The “always-‐on” reality has disrupted long-‐standing social norms.
When is it appropriate to shift attention from face-‐to-‐face conversations to digital interactions? (9)
Tablet image by twitter.comTablet graphic by creativemarket.com
11Teenagers and young adults have more
permissive attitudes about where, and when it is
appropriate to be digitally engaged. (10)
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Adult Cell Phone Usage
92%
90%
Today, 92% of adults have cellphones and 90% of them admit to using them everyday. (11)
Graphic by creativemarket.com
13Although adult cellphone usage is increasing, adults are more strict about where technology should and should
not be used. (12)
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of consumers are expected to purchase a
wearable. (14)
of Americans feel that their privacy
has been breached. (13)
of students feel troubled without their cellphone on them. (15)
of students admit to feeling depressed if they were to lose their cellphone. (16)
90% 45% 94% 70%
Impacts of Cellphone Usage
Graphic by creativemarket.com
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The average cellphone user
checks their device times a day. (17)
Proper etiquette is necessary for all age groups to keep digital use under control. (18)
Phone background image by Christie Stelling
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Loss of Privacy
Impact of Wearables
Social conventions need to adapt alongside technology. Therefore, the following issues need to be acknowledged…
Demise of Face-‐ to-‐ Face Conversations
Dehumanization through
SmartHomeTechnologyGraphics by creativemarket.com
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Cellphones put your personal privacy at risk. Society needs think of their cellphones as outsiders, not friends. (19) Graphic by creativemarket.com
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As technology becomes wearable, digital interactions may increase at the expense of human interactions. (20)
Time graphic by Pavel N.Watch graphics by creativemarket.com
19Proper etiquette in face-‐to-‐face communication may become lost because of technology. Some experts believe that the only way to
preserve face-‐to-‐face interactions is to look at one another and start the conversation. (21)
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Background image by melgil123 via morguefile.comLaptop image by amazon.com
Laptop graphic by creativemarket.com
Smarthome technology provides computers with an opportunity to control our lives. To ensure
that it is used safely you must be cautious, and critical of their
devices. (22)
21Rapidly evolving communication technology is disrupting conventional etiquette. Society must update social conventions to continue smooth and effective interactions between people. (23)
Background image by Michael Dornbierer via flickr.com
22Works Cited(1) Hayes, C. & Miller, C. (2011). Human-‐computer etiquette. Boca Raton: CRC Press.(2) Hayes, C. & Miller, C. (2011). Human-‐computer etiquette. Boca Raton: CRC Press.(3) Eichler, L. (2016). Sorry to be rude, by my smartphone needs me. The Globe and Mail. Retrieved 29 May 2016, from
http://www.theglobeandmail.com.proxy.queensu.ca/report-‐on-‐business/careers/career-‐advice/life-‐at-‐work/sorry-‐to-‐be-‐rude-‐but-‐my-‐phone-‐needs-‐me/article14706158/
(4) Asghar, R. (2016). 27 Etiquette Rules For Our Times. Forbes.com. Retrieved 28 May 2016, from http://www.forbes.com/sites/robasghar/2014/04/22/27-‐etiquette-‐rules-‐for-‐our-‐times/#ced25ff61dc2
(5) Asghar, R. (2016). 27 Etiquette Rules For Our Times. Forbes.com. Retrieved 28 May 2016, from http://www.forbes.com/sites/robasghar/2014/04/22/27-‐etiquette-‐rules-‐for-‐our-‐times/#ced25ff61dc2
(6) Ribble, M. (2008). Passport to Digital Citizenship. International Society For Technology In Education.(7) Bailey, G., Ribble, M., & Ross, T. (2004). Digital Citizenship, Addressing Appropriate Technology Behavior, 32(1).(8) Martin, J. (1994). MISS MANNERS: The Evolution of Etiquette (p. 52). The Washington Post.(9) Rainie, L. & Zickuhr, K. (2015). Americans’ Views on Mobile Etiquette. Pew Research Center: Internet, Science & Tech. Retrieved 29
May 2016, from http://www.pewinternet.org/2015/08/26/americans-‐views-‐on-‐mobile-‐etiquette/(10)Rainie, L. & Zickuhr, K. (2015). Americans’ Views on Mobile Etiquette. Pew Research Center: Internet, Science & Tech. Retrieved 29
May 2016, from http://www.pewinternet.org/2015/08/26/americans-‐views-‐on-‐mobile-‐etiquette/(11)Rainie, L. & Zickuhr, K. (2015). Americans’ Views on Mobile Etiquette. Pew Research Center: Internet, Science & Tech. Retrieved 29
May 2016, from http://www.pewinternet.org/2015/08/26/americans-‐views-‐on-‐mobile-‐etiquette/
23Works Cited Continued(1) Rainie, L. & Zickuhr, K. (2015). Americans’ Views on Mobile Etiquette. Pew Research Center: Internet, Science & Tech. Retrieved 29
May 2016, from http://www.pewinternet.org/2015/08/26/americans-‐views-‐on-‐mobile-‐etiquette/(2) Margalit, L. (2015). Why We're Addicted To Our Smartphones, But Not Our Tablets – Smashing Magazine. Smashing Magazine.
Retrieved 29 May 2016, from https://www.smashingmagazine.com/2015/11/why-‐addicted-‐smartphones-‐not-‐tablets/(3) Cole, S. (2015). How The Apple Watch Will Change Office Life. Fast Company. Retrieved 29 May 2016, from
http://www.fastcompany.com/3043533/the-‐future-‐of-‐work/how-‐the-‐apple-‐watch-‐will-‐change-‐office-‐life(4) Margalit, L. (2015). Why We're Addicted To Our Smartphones, But Not Our Tablets – Smashing Magazine. Smashing Magazine.
Retrieved 29 May 2016, from https://www.smashingmagazine.com/2015/11/why-‐addicted-‐smartphones-‐not-‐tablets/(5) Margalit, L. (2015). Why We're Addicted To Our Smartphones, But Not Our Tablets – Smashing Magazine. Smashing Magazine.
Retrieved 29 May 2016, from https://www.smashingmagazine.com/2015/11/why-‐addicted-‐smartphones-‐not-‐tablets/(6) Margalit, L. (2015). Why We're Addicted To Our Smartphones, But Not Our Tablets – Smashing Magazine. Smashing Magazine.
Retrieved 29 May 2016, from https://www.smashingmagazine.com/2015/11/why-‐addicted-‐smartphones-‐not-‐tablets/(7) Rainie, L. & Zickuhr, K. (2015). Americans’ Views on Mobile Etiquette. Pew Research Center: Internet, Science & Tech. Retrieved 29
May 2016, from http://www.pewinternet.org/2015/08/26/americans-‐views-‐on-‐mobile-‐etiquette/(8) Dwoskin, E. (2016). Where Were You 3 Minutes Ago? Your Apps Know. WSJ. Retrieved 29 May 2016, from
http://blogs.wsj.com/digits/2015/03/23/where-‐were-‐you-‐3-‐minutes-‐ago-‐your-‐apps-‐know/?mod=LS1(9) Cole, S. (2015). How The Apple Watch Will Change Office Life. Fast Company. Retrieved 29 May 2016, from
http://www.fastcompany.com/3043533/the-‐future-‐of-‐work/how-‐the-‐apple-‐watch-‐will-‐change-‐office-‐life(10) Turkle, S. (2012, April 22). The flight from conversation. New York Times, p. 1(L). Retrieved from
http://go.galegroup.com.proxy.queensu.ca/ps/i.do?id=GALE%7CA287213303&v=2.1&u=queensulaw&it=r&p=AONE&sw=w&asid=9e22389507adacd60cce5aabfd6d7991
(11)Rhew, D. (2016). Welcome Home: The Health Hub of the Future. Insights by Samsung. Retrieved 29 May 2016, from https://insights.samsung.com/2016/03/24/welcome-‐home-‐the-‐health-‐hub-‐of-‐the-‐future/
(12)Martin, J. (1994). MISS MANNERS: The Evolution of Etiquette (p. 52). The Washington Post.
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