the evolving stages of a contingent workforce model
DESCRIPTION
Contingent Workforce Models go through three stages; Consolidation, Optimisation and Innovation. Recognising the stage that best suits an organisation and evolving from there is key in the success and ensuring that the ROI is optimised. Manpower has evolved many clients globally through these stages and will recreate the three scenarios. This workshop, facilitated by Susan Howse General Manager, ManpowerGroup Solutions, enabled participants to understand the key indicators of each stage, what type of services are provided to add incremental value and, importantly, understand how they move to the next stage.TRANSCRIPT
The Evolving Stages of a
Contingent Workforce Model
Sue Howse, ManpowerGroup
Human Age Talent Mismatch
Uncertainty
Changing Mindsets
Social Shifts
Human Potential Mature vs. Emerging Market Growth
Interconnected
Global Connectivity
Power of the Individual
Shorter Skills Life Cycle
Do More With Less
Disruption
Bifurcation
Volatility
Talentism
One Size fits One
Power of the Community
Chaotic
Compressed Economic Cycles Technological Changes
Major Agent of Growth
Rise in the Middle Class
Value Compression
Political Shifts
Individual Choice Bubblisation of Society
#HumanlyPossible
The Contingent Workforce Index (CWI)
Australia slipped
from fourth place in
the 2013 rankings of
the worlds most
engaged contingent
labour forces to 15th
in this year’s index
The CWI Measures
the ease of sourcing,
hiring and retaining
contingent workers
globally.
Top Five Markets for Contingent Workforce
Consolidate
Optimise
Transform
Continuous Improvement
At what stage is
your organisation?
Org
anis
ational B
enefit
Maturity
Consolidate
Optimise
Transform
Org
anis
ational B
enefit
Maturity
You have an established supplier
panel in place and now looking
for improvements
You have recently implemented a
centralised Contingent Workforce
Management (CWM) program
(insource or outsource)
Continuous Improvement
Consolidate
Optimise
Transform
Org
anis
ational B
enefit
Maturity
You have had a CWM program in
place for over 12 months and
now you are looking to enhance
You are looking how to manage
other categories of labour
Continuous Improvement
Consolidate
Optimise
Transform
Continuous Improvement
Org
anis
ational B
enefit
Maturity
You are looking to take a holistic
approach to talent acquisition and
management
You are looking to take a country
based model across countries
Crowd Sourcing Workshop
Split into three discussion groups
1. Consolidation
2. Optimise
3. Transform
With the help of your facilitator, discuss the following questions for your stage:
1. What are the activities of this stage?
2. What are the benefits?
Consolidation
Awareness and Visibility
Activities
Visibility to end users, information & data – contingent #’s, cost/spend
Program parameters (standards/process) established
Plan or implementation of systems
Workforce segmentation in place or started
Creating early supplier framework – skills/diversity/SME’s
Tracking & performance management
Non-compliance identified and possibly addressed
High-level plan or strategy clear/er
Benefits
Visibility & Consistency – process, reporting, transparency
Immediate Cost Savings – compliance, rationalisation
Risk Mitigation
Technology Enabled Workflows
Enhanced Quality
Optimisation Activities
Cost savings program enhancements
Supplier performance management enhancements
Supplier panel rationalisation
Re-evaluation of process and systems to ensure ongoing
efficiency gains
Clear road-map to strategy
Robust framework for Change Management
Deep Organisation awareness/engagement to program
Benefits
Increased hiring efficiencies and strong employee
branding (EVP)
Increased employee engagement and retention
Strong stakeholder relationships
Enhanced cost savings
Best Fit supplier structure with compliance
Consistent and streamlined business process
Visibility of ALL spend – eg SOW
Alignment to Workforce Strategy is clear
Visualise TTM as next phase
Transformation Activities
Holistic view of Talent, not worker category
Technology & integration Enhancement
Continued program enhancement
Increased sourcing channels
Evolution across Services & Outsourced Projects
Costing model evolution
Integrated Workforce Plan to Talent Acquisition Strategy
Greater internal mobility
Benefits
Improved visibility to BI
Enhanced Cost Savings
Holistic talent management approach
Process & cost optimisation
Employer Brand Strong
Thank you #HumanlyPossible