Marcus Flynn423a Witton Road | Birmingham | B6 6SP

M: 07874 833060 | E: marc.flynn.mf74@sky.com

PROFILEAn adaptable and results-driven warehouse manager, who possesses over 20 years of industry and leadership experience in operations, account management, logistics planning, asset management, , coaching and leading a successful team and implementing change and improvement plans. Displays a consistently successful record of achievement; works on behalf of large industry names across a blend of sectors. Adheres to all relevant legislation and has a great appreciation for health & safety in the workplace. Is an excellent communicator who applies a methodical approach to all given tasks; displays a highly flexible attitude. Looking to enter into a progressive position within an organisation that will support staff and career development.

KEY SKILLS & ACCOMPLISHMENTS Highly proficient in the use of IT within a warehouse environment, including the use of SAP. Significantly improved the processing time of returns to 48 hours (previously up to 28+ days). Implemented various standard operational procedures and improvement plans in all roles. Has managerial experience: oversaw teams of up to 30 employees at both Staples and John Lewis.

Management – Has steadily progressed into supervisory and managerial positions, where the capability to effectively, manage, mentor and motivate teams to perform successfully and achieve common goals is displayed. Effective in managing both people and contracts; has line managed several employees. Continually builds trust; shows commitment and the ability to be fair and a good listener. Will frequently take on board requests or suggestions from others.

Problem-Solving – Highly skilled in the provision of quick innovative solutions to varied management, logistics and transportation problems.

Results-Oriented – Works meticulously and produces output of a very high standard. Always adheres to budgets, timescales and KPIs; delivers an all-round impeccable service to customers and clients alike.

Attention to Detail – Effective in pre-empting potential problems and areas of concern; takes a proactive and methodical approach to all tasks. Skilled in overseeing budgets, managing forecasts and analysing business trends.

Health & Safety – Has amassed significant years of managerial experience and has overseen 30 staff members within different teams both nationally and internationally. Responsible for all health & safety and compliance concerns; an appointed first aider.

Communication – Skilled in conveying information to a varied audience and in conducting presentations to large groups. Can effectively deal with issues of a sensitive nature in relation to employees; always remains professional.

CAREER

2016 Stock Administrator Pertemps Temp Agency Working for Kuhne & Nagel Drinks Logistics Hams Hall. I use SAP, Swiss Log, Red Praire and Microsoft Office. Reply to all emails in a timely manner. Produce customer order pick sheets for warehouse. Produce despatch sheets for collections. Stock counts including PI counts and stock take. Deal with queries from the warehouse. Ensure stock is put away in the correct locations throughout the warehouse. Produce labels for stock to enable identification.

2016 Warehouse Operative Pure Staff Temp Agency Working for various Companies. order picking. Loading and unloading lorries. Prepare orders for despatch. Unload containers. Ensure stock is put away in the correct locations throughout the warehouse. Produce labels for stock to enable identification. Ensure the department is kept tidy.

2016 Warehouse Operative Beeswift Check off stock against delivery notes. Label new stock with company product code. Unload containers. Ensure stock is put away in the correct locations throughout the warehouse. Produce labels for stock to enable identification. Ensure the department is kept tidy. Adhered to all health & safety practices.

2007 – 2015 Team Leader Staples Advantage Managed a team of 25 employees in goods inwards (including client returns, supplier returns, and

invoice queries). Ensured KPIs and SLAs were achieved on a daily and weekly basis. Facilitated the relocation of the warehouses into a major distribution centre. Responsible for inventory management, stock control and ERP management. Involved in all aspects of the stock control, warehouse & driving team duties. In instances, covered

for staff in different work areas in their absence. Maintained a safe, tidy and clean place of work for other employees and visitors to the

establishment. Personally scheduled the distribution process and produced driver monitoring reports. Ensured all equipment was maintained and in good working. Adhered to all outlined health & safety standards; ensured staff were suitably trained.

2006 – 2007 Various Positions Adecco Employment Agency Worked in various roles (including customer service, warehouse operative and machine operation). Handled all operational procedures and daily activities within the large warehouse and Stores

Departments. Oversaw the raising of invoices and packing lists; ensured the correct certifications and export

documentation was in place. Provided regular detailed and comprehensive updates and reports for senior managers. Operated a forklift and all appropriate machinery. Provided any necessary recommendations and (where appropriate solutions) to any problems as they

arose. Maintained effective communication channels with the internal departments and any external

suppliers. Performed receipting in and issuing out duties, stocktaking and loading/unloading of vehicles and

deliveries.

2004 – 2004 Warehouse Operative Wincanton Distribution Centre Picked orders for each store by following the pick list, driving electronic pallets trucks, stocktaking

and maintaining a tidy warehouse. Worked to targets and KPIs. Adhered to all health & safety practices.

EARLIER CAREER

2003 – 2004 Flexi Worker Best Connection – Agency2002 – 2003 Warehouse/Customer Service Waitrose1997 – 2002 Trainee Manager John Lewis Partnership

EDUCATION/TRAINING

Education: 1991 NVQ Level 2: Link Training Link Training1990 GCSEs Torc High School

Training: 2006 ECDL Tamworth & Lichfield College2015 First Aid Certification/Defibrillation Staples UK Ltd

ADDITIONAL

Licences: Driving licence

REFERENCES AVAILABLE UPON REQUEST