THE FUTURE OF WORK TODAY | PAGE 1

THE FUTURE OF WORKSPACE TODAYThe world of work is changingand facilitating better workspace management is key.

Technology is the central nervous system of the organisation that enables everything to function

Challenge what you think you know about work and its landscape, because the workplace of tomorrow, in the enterprise space, will look completely different. From reduced corporate footprints to more mobile forces in order to achieve organisational goals, embracing the digital transformation with technology is key.

As enterprises have become more global, real estate decisions have become an essential element in determining not only how staff work, but how the offices interoperate.

Employees continue to utilise mobile technology to enhance their daily tasks. Enterprises must embrace continued adoption of going beyond office boundaries and cater to this mobile workforce.

By 2025, millennials will comprise of 75% of the workforce, and with this, a growing number of organisations have been forced to sit up and take into account the fact that these millennials want to work in ways that reflect the evolution of the world we live in.

The “Internet of Things” has introduced new ways for employees to go about their day. People and technology need to work together to implement this change successfully, and in order to implement these changes, it is the consumer-minded employee that will influence how enterprises deploy technology across their environment.

Successful organisations are those that are changing their behaviours and mind sets to adapt to this changing workplace culture.

INTRODUCTION

TECHNOLOGY IN OUR WORKPLACEOrganisations need to rethink and reimagine the way they work so they can save time, reduce expenses and optimise corporate real estate.

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Attracting and retaining talent: 73% of leaders are concerned about skilled labour availability.

Increase employee engagement, satisfaction and productivity: 70% of employees are highly engaged and highly satisfied when given the choice of where to work.

Reduce real estate costs: Growing pressure on 77% of CRE leaders from senior management.

Increased agility: Increasing portfolio flexibility is key for 66% of CRE leaders.

Reduce absenteeism: 1,000 employees equates to 78 person-years of productivity lost.

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Organisations, regardless of their size and space available, need to create an environment where employees want to work, rather than creating a space where they are required to work. Key objectives of workplace strategy should include1:

1. HOK. (2016) Co-working. A corporate real estate perspective. http://www.hok.com/thought-leadership/coworking-a-corporate-real-estate-perspective

KEY WORKPLACE STRATEGIES

Real estate is trending towards organisations structures becoming more agile:

2. CEBR. (2014) Impacts of a flexible working culture. https://cebr.com/reports/impacts-of-a-flexible-working-culture/

3. CBRE. (2017) Global Occupier Survey. https://www.cbre.com/research-and-reports/Global-Occupier-Survey-2017

People that have the option to “work from anywhere” utilise this opportunity2

Cost escalation is a concern globally3

Space efficiency has the greatest impact on costs3

Space agility as a growing portfolio

strategy3

Space efficiently as key to cost management3

58% 96%

43%

79%40%

WHAT IS IT THAT WE WANT FROM OUR WORKSPACE?

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AMERICAS

EMEA

ASIA

Amenities

Indoor Environment Quality

Connectivity & Collaboration

68%

53%

64%

4. CBRE. (2017) Global Occupier Survey. https://www.cbre.com/research-and-reports/Global-Occupier-Survey-2017

Creating agile organisations involves taking decisive actions designed to pre-empt scarcity, while rebalancing productivity, effectiveness and cost controls, all while seeking targeted and innovative approaches to the workplace. Organisations need to be able to respond to a variety of workforce desires4:

Employee engagement positively correlates with workplace satisfaction.

Engaged employees are empowered employees - with a greater degree over where and how they work, including access to privacy when needed, enabling them to concentrate easily and work with teams without disruptions.

Introducing flexible workspace technology assists employees in finding and securing a desk, an office, or a conference room on the go, at anytime.

5. The Instant Group. (2017) Global cities. The flexible workspace market review. http://www.theinstantgroup.com/media/252317/global_cities_us.pdf

Flexible workspace providers in the US54,000+

The US and UK are still the largest global markets for flexible working

WHY YOU SHOULD AIM TO NURTURE ENGAGED EMPLOYEES

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Highly engaged

Highly satisfied with workplace

6. Steelcase. (2016). Steelcase global report: Engagement and the global workplace. https://info.steelcase.com/global-employee-engagement-workplace-report#introduction

Highly dissatisfied with workplace

Highly disengaged

29%

21%

13%

11%

26%

WHY IS COLLABORATION SO IMPORTANT?

Better collaboration with customers, colleagues and co-workers results in combining skills and disciplines; while increased innovation equates to top workplace strategy implementation and delivery.

According to the Steelcase global report 20167, 66% of employees are able to easily and freely express and share ideas; while 76% of employees feel a sense of connection with their colleagues8.

7. Steelcase. (2016). Steelcase global report: Engagement and the global workplace. https://info.steelcase.com/global-employee-engagement-workplace-report#introduction

8. CBRE. (2016) Global Occupier Survey. https://www.cbre.com/research-and-reports/occupier-survey-2015-16

Collaboration through co-working

Sense of connection with their colleagues

Easily and freely express and share ideas66% 76%

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SO HOW DOES AGILITY FIT INTO THIS?

As mentioned, presumed space needs are challenged and according to the HOK Co-working report 20169, 66% of Corporate Real Estate leaders are being charged with increasing portfolio flexibility. Through agile working, collaboration is improved, and you stay competitive in a fast-moving business environment – an environment in which you want to stay ahead of the competition.

9. HOK. (2016) Co-working. A corporate real estate perspective. http://www.hok.com/thought-leadership/coworking-a-corporate-real-estate-perspective

“Agile, flexible working is an opportunity for organisations to provide choice to workers, whilst taking a more flexible and efficient approach to managing their space.”

~ Peter Otto, Product Strategy & Design at Condeco

› Cost reduction › Short term space › Increased flexibility › Acquire satellite space

› Attract and retain talent › Promote networking

and collaboration

› Promote innovation

Co-working is on the rise. Pioneered in freelancing and start-up hotspots, co-working spaces have been entering the mainstream and are increasingly becoming part of corporate real estate portfolio strategies. Some 60% of CBRE survey respondents thought that serviced offices would play a moderate to substantial role in meeting their accommodation needs in the next three years1. Central London has been seeing a growth from 2-3% in 2006, to 9.5% in 2015 in the take-up of serviced offices10, largely driven by the co-working revolution. As an option for corporations, “Workspace-as-a-Service” (WaaS) is growing in popularity, providing shared flexible conference and meeting spaces in multi-occupant buildings.

The desire of organisations to leverage co-working spaces as part of an agile portfolio strategy is driven by a number of objectives10:

THE EVOLUTION OF THE CO-WORKING SPACE

The networking and innovation effect is in particular worth highlighting. Many organisations hope that co-working spaces will help them break up organisational silos and foster collaboration and innovation, by creating serendipitous encounters between workers that otherwise would not happen.

10. CBRE. (2016) Global Occupier Survey. https://www.cbre.com/research-and-reports/occupier-survey-2015-16

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WHERE NEXT?A new world of flexible working is redefining how we work, collaborate and communicate.

Workers are expecting flexibility and choice at the workplace, and organisations have a unique opportunity to foster employee satisfaction, engagement and productivity by embracing this change. At the same time organisations can become more agile and efficient in the way space is provided. The next generation of smart buildings will give real time feedback using smart sensors and indoor positioning, enabling organisations to understand usage and constantly adapt services and spaces to user needs.

This profound transformation of the work environment generates a plethora of benefits:

› Employee choice of control of their workspace

› Increased worker satisfaction › Improved productivity › Talent attraction and retention › Enhanced collaboration

› Improved space efficiency › More flexibility in space provision › Reduced energy consumption › Integrated service infrastructure › Real time insight and informed

data-driven design

#TheCondecoSolution

The smart office here to stay.Plan for the future of work today.

THE FUTURE OF WORK TODAY | PAGE 10

The workplace is changing, it’s not just a building, it’s a new way of meeting and collaborating. Since 2005, Condeco has been revolutionising the way we interact with our business environment, combining progressive workspace management technology with future foresight. Through extensive research, industry insights, and workspace leadership we evolve the digital workspace with a Force for Change.

Are you ready to shape your workplace future?

www.condecosoftware.com/forceforchange

#ForceForChange

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