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Page 1: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession
Page 2: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Brand Insights:

Principles of branding and thought leadership

in the accountancy profession.

Page 3: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Good Afternoon.

Page 4: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Agenda

• Branding in accountancy

• The relevance of branding to professional accountants

• Future issues in the profession

• Research and insights and how they support the brand.

Page 5: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Branding and Change.

Page 6: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Competition.

The Client / the Customer

Page 7: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Competition & Change=

Being client drivenAdding value

Advancing reputation

Page 8: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Global Branding.

Building Brand Relationships

Page 9: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

“A name, term, design, symbol or any other feature that identifies one seller’s good or service as distinct from those of other sellers.”

Page 10: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Key ingredients of brands.

• A clear global identity and image• Distinct and different position in the

client or customer’s mind• Consistent and long term values• Awareness and recall• Consistent experience• A brand that works across countries and

cultures• A CSR focused agenda.

Page 11: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Business and Consumer brands.

- Business to Business (B2B)

Page 12: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Page 13: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

“Brands don’t exist just as a construct; brands need to be beautifully designed. I mean that in terms of a process to get to the right answer and also a process to implement the solution and make sure it’s executed brilliantly.”

Rita Clifton, chairman of Interbrand

Page 14: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Changing brand – mergers

Page 15: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Changing brand – the logo change

Page 16: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

The ACCA Brand.

Page 17: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Page 18: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

ACCA’s story• Consistent mission since 1904

• Core values: opportunity, diversity, integrity, innovation, accountability

• Global membership organisation: ‘The global body for professional accountants’

• Genuinely global (outlook, values, network, membership)

• Inclusive, ‘accountancy without artificial barriers’

• Unique: ACCA is the brand and the designation

• Aligned to employer needs: skills, values, global reach and consistency

Page 19: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

ACCA Core Proposition

• “Professional, ethical accountants, who are technically excellent, create public value, think differently and add value to organisations globally”

Page 20: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Drivers of brand value

• Awareness

• Reputation and Image

• Well respected qualifications

• Satisfaction and retention

Page 21: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Marketing a Brand Globally

Page 22: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Marketing a Brand Globally

• Tension between two things:

1. Efficiency gains from standardised production, distribution, marketing and management costs

2. A customer need for you to seem “local” and relevant to them.

Page 23: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

• The core proposition has to stay the same everywhere

• Certain visual brand elements stay the same everywhere in order to communicate that fact e.g. logo, colours, font

• Subsidiary brand value can be flexed in order for the brand to resonate locally

• Certain visual elements can be flexed.

Marketing a Brand Globally

Page 24: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Page 25: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Page 26: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Page 27: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Research & Insights

“to be the leading global professional accountancy body by

reputation, influence and size”

Page 28: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Research & Insights

“ACCA understands the business world…”

“We meet the needs of customers and our members…”

Page 29: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

“He who gives shall receive…”

舍得 .

Page 30: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Page 31: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Global Forums

Page 32: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

THE THEMES EXPLORED

• Audit and society• Corporate reporting• Risk and reward• Environmental accountability• Access to finance• Finance transformation

Page 33: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

•Audit and society•Corporate reporting•Risk and reward•Environmental accountability•Access to finance•Finance transformation

Page 34: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

•Audit and society•Corporate reporting•Risk and reward•Environmental accountability•Access to finance•Finance transformation

Page 35: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

•Audit and society•Corporate reporting•Risk and reward•Environmental accountability•Access to finance•Finance transformation

Page 36: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

The financial system: the investor view

•global policy should take into account the wider picture between different areas of accounting•investor confidence can be enhanced if we talk more about the benefits of standards and reporting•enhancing all areas of governance can lead to improved corporate performance and improve companies’ investment prospects

Page 37: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

•Audit and society•Corporate reporting•Risk and reward•Environmental accountability•Access to finance•Finance transformation

Page 38: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Thought Leadership and Delivery

Page 39: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

It’s all about the MEDIUM

• Roundtables and panel discussions• Blogs, commentary on social media• Expert opinions• Journals, magazines and websites.

Page 40: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Thought Leadership = Presenting Answers

Top down ideas? or Shared?

Page 41: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

To access all the resources,and to see more of ACCA’s research and insights visit:

www.accaglobal.com/ri

Page 42: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Summary &

Conclusion.

Page 43: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

CPA firms and brand integrity.

• Prove value of intangible assets• Build and protect reputation• Plan for innovation• Effective disclosure• Support pricing and investment• Promote transparency

Page 44: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Conclusion.“The leading listed companies in China have long recognised the importance of disclosures. No longer satisfied with mere compliance, they leverage regular and proactive disclosures to enhance their brand value, shape their corporate culture and establish close relationships with capital markets to facilitate future financing opportunities.”

ACCA and Shanghai Stock Exchange disclosures study

Page 45: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants

Thank you.

Page 46: The global body for professional accountants Brand Insights: Principles of branding and thought leadership in the accountancy profession

The global body for professional accountants