the global body for professional accountants brand insights: principles of branding and thought...
TRANSCRIPT
The global body for professional accountants
Brand Insights:
Principles of branding and thought leadership
in the accountancy profession.
The global body for professional accountants
Good Afternoon.
The global body for professional accountants
Agenda
• Branding in accountancy
• The relevance of branding to professional accountants
• Future issues in the profession
• Research and insights and how they support the brand.
The global body for professional accountants
Branding and Change.
The global body for professional accountants
Competition.
The Client / the Customer
The global body for professional accountants
Competition & Change=
Being client drivenAdding value
Advancing reputation
The global body for professional accountants
Global Branding.
Building Brand Relationships
The global body for professional accountants
“A name, term, design, symbol or any other feature that identifies one seller’s good or service as distinct from those of other sellers.”
The global body for professional accountants
Key ingredients of brands.
• A clear global identity and image• Distinct and different position in the
client or customer’s mind• Consistent and long term values• Awareness and recall• Consistent experience• A brand that works across countries and
cultures• A CSR focused agenda.
The global body for professional accountants
Business and Consumer brands.
- Business to Business (B2B)
The global body for professional accountants
The global body for professional accountants
“Brands don’t exist just as a construct; brands need to be beautifully designed. I mean that in terms of a process to get to the right answer and also a process to implement the solution and make sure it’s executed brilliantly.”
Rita Clifton, chairman of Interbrand
The global body for professional accountants
Changing brand – mergers
The global body for professional accountants
Changing brand – the logo change
The global body for professional accountants
The ACCA Brand.
The global body for professional accountants
The global body for professional accountants
ACCA’s story• Consistent mission since 1904
• Core values: opportunity, diversity, integrity, innovation, accountability
• Global membership organisation: ‘The global body for professional accountants’
• Genuinely global (outlook, values, network, membership)
• Inclusive, ‘accountancy without artificial barriers’
• Unique: ACCA is the brand and the designation
• Aligned to employer needs: skills, values, global reach and consistency
The global body for professional accountants
ACCA Core Proposition
• “Professional, ethical accountants, who are technically excellent, create public value, think differently and add value to organisations globally”
The global body for professional accountants
Drivers of brand value
• Awareness
• Reputation and Image
• Well respected qualifications
• Satisfaction and retention
The global body for professional accountants
Marketing a Brand Globally
The global body for professional accountants
Marketing a Brand Globally
• Tension between two things:
1. Efficiency gains from standardised production, distribution, marketing and management costs
2. A customer need for you to seem “local” and relevant to them.
The global body for professional accountants
• The core proposition has to stay the same everywhere
• Certain visual brand elements stay the same everywhere in order to communicate that fact e.g. logo, colours, font
• Subsidiary brand value can be flexed in order for the brand to resonate locally
• Certain visual elements can be flexed.
Marketing a Brand Globally
The global body for professional accountants
The global body for professional accountants
The global body for professional accountants
The global body for professional accountants
Research & Insights
“to be the leading global professional accountancy body by
reputation, influence and size”
The global body for professional accountants
Research & Insights
“ACCA understands the business world…”
“We meet the needs of customers and our members…”
The global body for professional accountants
“He who gives shall receive…”
舍得 .
The global body for professional accountants
The global body for professional accountants
Global Forums
The global body for professional accountants
THE THEMES EXPLORED
• Audit and society• Corporate reporting• Risk and reward• Environmental accountability• Access to finance• Finance transformation
The global body for professional accountants
•Audit and society•Corporate reporting•Risk and reward•Environmental accountability•Access to finance•Finance transformation
The global body for professional accountants
•Audit and society•Corporate reporting•Risk and reward•Environmental accountability•Access to finance•Finance transformation
The global body for professional accountants
•Audit and society•Corporate reporting•Risk and reward•Environmental accountability•Access to finance•Finance transformation
The global body for professional accountants
The financial system: the investor view
•global policy should take into account the wider picture between different areas of accounting•investor confidence can be enhanced if we talk more about the benefits of standards and reporting•enhancing all areas of governance can lead to improved corporate performance and improve companies’ investment prospects
The global body for professional accountants
•Audit and society•Corporate reporting•Risk and reward•Environmental accountability•Access to finance•Finance transformation
The global body for professional accountants
Thought Leadership and Delivery
The global body for professional accountants
It’s all about the MEDIUM
• Roundtables and panel discussions• Blogs, commentary on social media• Expert opinions• Journals, magazines and websites.
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Thought Leadership = Presenting Answers
Top down ideas? or Shared?
The global body for professional accountants
To access all the resources,and to see more of ACCA’s research and insights visit:
www.accaglobal.com/ri
The global body for professional accountants
Summary &
Conclusion.
The global body for professional accountants
CPA firms and brand integrity.
• Prove value of intangible assets• Build and protect reputation• Plan for innovation• Effective disclosure• Support pricing and investment• Promote transparency
The global body for professional accountants
Conclusion.“The leading listed companies in China have long recognised the importance of disclosures. No longer satisfied with mere compliance, they leverage regular and proactive disclosures to enhance their brand value, shape their corporate culture and establish close relationships with capital markets to facilitate future financing opportunities.”
ACCA and Shanghai Stock Exchange disclosures study
The global body for professional accountants
Thank you.
The global body for professional accountants