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Tuesday, May 10 - Rain, High of 70

Human Resources Department

Contributing Team Members

Marcie Ver Beek, HR Director

Andrea Dumbrell, Asst. HR Director

Sarah Salguera, HR Manager

Jennifer Orme, HR Generalist

Taci Casey, Payroll CoordinatorErin Rotman, HR Specialist (Benefits)

Kelli Rantz, HR Specialist (Training)

Zac VanOsdol, HR Specialist

Jocelyn Garris, HR Technician

Our Mission

The Human Resources Department serves

the County of Ottawa by focusing efforts

on the county's most valuable asset, its

employees. Human Resources does this

through recruitment, hiring, and retention

of a diverse, qualified workforce. The

Human Resources Department provides

human resource direction and technical

assistance, training and development,

payroll administration, equal employment

opportunities, and employee/labor relation

services to the county.

There was a 12% increase in interviews

conducted in 2015, as compared to 2014.

The total number of interviews conducted

in 2015 was 741. The departments of

Ottawa County worked closely with the

Human Resources Department throughout

the year to fill 415 positions. Due to the

wage study that was completed in 2014, a

number of current Ottawa County

employees received promotions in early

2015. This accounted for 265 of the 415

positions filled. The total number of

external hires was 150.

The Human Resources Department utilized

the Kolbe A Index, DiSC assessment, and

the EQ-i Emotional Intelligence assessment

frequently throughout 2015 to assist Hiring

Managers with finding the right fit for their

department.

2015 Accomplishments

Annual Edition Tuesday, May 3, 2016

Hiring & Recruitment

Ottawa County Payroll is More

Than Just a Paycheck

Page 3

Number of InterviewsConducted Higher in 2015

Number of Interviews

Conducted Higher in 2015

Page 1

HReporter

Hiring Stats

The

Serving the employees and citizens of Ottawa County

2015 Highlights

Hiring........................................................................pg. 1

Benefits & Health Management................pg. 2

Training...................................................................pg. 3

Employee Recognition...................................pg. 3

Payroll......................................................................pg. 3

Tuition Reimbursement.................................pg. 3

Employee Relations.........................................pg. 3

In 2015:More interviews completed

More internal promotions

More hiring assessement tools used

Maintained a low turnover rate of 10%

741 interviews conducted

189 job positions posted

3,486 applications received & screened

415 positions were filled

265 internal positions

150 external positions

Looking for your next new hire?

We can help!

Call the HR Department at

616-738-4804

Key Contributors:

Jennifer Orme, HR Generalist

Jocelyn Garris, HR Technician

Special Thanks

The activities and programs of the Human Resources Department are brought to you by the members

of the Ottawa County Board of Commissioners

Commissioner Joseph Baumann, ChairpersonCommissioner Greg DeJong, Vice-ChairpersonCommissioner Stu VisserCommissioner Donald DisselkoenCommissioner Allen DannenbergCommissioner Mike Haverdink

Commissioner Dennis Van DamCommissioner James HoltvluwerCommissioner Philip KuyersCommissioner Roger BergmanCommissioner Matthew Fenske

High Deductible Health Plan Top

Choice for Employees

Page 2

The Health Management Plan is a voluntary plan for County

employees and spouses. It encourages individuals to take an

active role in understanding and improving their health, with the

goal of long-term improved quality of life. Plan participation

provides employees the opportunity to avoid a disincentive

being applied to their medial premium contributions. The plan is

administered and managed by Priority Health Wellness.

To be in compliance and avoid any disincentive for the 2016

plan year, employees and their spouses, were encouraged to

participate in or complete the plan's four main components:

1) Online Health Assessment

2) Tobacco Use Certification

3) Biometric Screening

4) Achievement Criteria

The percentage of employees that were compliant by meeting

all of the program requirements was 84%!

TheHReporter Page 2

In 2015, Priority Health

remained Ottawa County's

medical insurance provider, and

90% of Ottawa County

employees enrolled in the

health plan elected the High

Deductible Health Plan for their

insurance coverage. The High

Plan and Low Plan were also

offered to employees, with 9%

and 1% of employees choosing

those plans, respectively.

Vision Service Plan (VSP)

remained Ottawa County's

vision service provider in 2015.

Ottawa County continued its

relationship in 2015 with Delta

Dental of Michigan as the

dental service provider for

employees.

81% lost ormaintained weight 124.8 lbs. lost

Hold it for the holidays

The HR Department can help you know

your Call us today!

616-738-4805

High Deductible Health Plan Top ChoiceFor Employees

In 2015, employees and spouses

were invited to "Hold it for the

Holidays." The eight-week

program encouraged employees

and spouses to make healthy

choices during the holiday

season. All participants paid

$5.00 into a pound pool and the

winners split the pound pool at

the end of the challenge.

Health Management Plan Sees HighCompliance Rates For 2015

The Human Resources Department is responsible for administering all of the benefits for Ottawa County employees. As in years past,

employees in 2015 were offered the following benefits:

Benefits & Health Management

Health Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Health Savings Account

Life Insurance

Disability Insurance

Salary/Wage Continuation

Long-Term Disability

Time-Off Benefits

Vacation

Sick Leave

Floating Holidays

Holidays

Bereavement

Retirement Benefits

Deferred Compensation Plans

Defined Benefit

Defined Contribution

Our 2015 Providers

Key Contributors:

Erin Rotman, HR Specialist

Jennifer Orme, HR Generalist

Breakdown of Non-Compliance Rates

5% Non-Compliant - 61 Employees

10% Non-Compliant - 27 Employees

15% Non-Compliant - 9 Employees

20% Non-Compliant - 6 Employees

25% Non-Compliant - 3 Employees

30% Non-Compliant - 7 Employees

35% Non-Compliant - 3 Employees

40% Non-Compliant - 3 Employees

45% Non-Compliant - 0 Employees

50% Non-Compliant - 0 Employees

Wellness Challenge

71 Participants

In 2015, negotiations took place

for a new vision provider.

EyeMed became the new provider for 2016.

Employee Training

Training Program Sees ParticipationFrom Over Half of Employees in 2015

TheHReporter Page 3

Key Contributors:

Laura Mousseau, HR Manager*

Kelli Rantz, HR Specialist

Marcie Ver Beek, HR Director

Andrea Dumbrell, Asst. HR Director

PayrollOttawa County Payroll is More Than Just a Paycheck

Key Contributors:

All Members of the Human ResourcesDepartment

AccrualsStep Increases

Benefit Changes

FTE

ACH AdvicesFICA & Medicare

Key Contributor:

Taci Casey, Payroll Coordinator

MICA

Now Trending: Coaching Plans

LaborRelations

Key Contributor:

Andrea Dumbrell, Assistant HR Director

Ottawa County EmployeesRecognized

Tuition ReimbursementEmployees Receive Financial Support for Education

Key Contributor:

Zac VanOsdol, HR Specialist

Tuition Reimbursement Quick Facts:

2015 Training By The Numbers

97 Employee Trainings21 GOLD Standard Leaders

Sessions140 New Employees Attended

Orientation463 Hours of Instruction

*Laura Mousseau, HR Manager, left the county in2015. The Human Resources Department would liketo thank Laura for her passion and dedication to theOttawa County GOLD Training Program!

Have a training need? The Human Resources

Department is here to help you! Call us at

616-738-4800 today!

EmployeeRecognition

The annual Service Awards Banquet hosted by

the Human Resources Department was held on

October 21, 2015. The Pinnacle Center in

Hudsonville was the venue for the event. In 2015,

the county recognized employees starting with 5

years of service through 40 years of service.

Employees that retired in 2015 were also

recognized.

In 2015, Thecounty

Recognized:

141 Employees29 Retirees

Paying approximately 1,100 Ottawa

County Employees every other week is

no easy task! On average, in 2015,

$2,802,797.16 was paid out bi-weekly to

employees, which produces an annual

average of approximately $72,872,726.13.

The opposite week of payroll processing

is maintenance week. During this week,

employee changes are made, such as

updating tax withholding, address

changes, and position changes, to name

a few. Payroll includes much more than a

paycheck!

Payroll Buzz Words:

Tax Laws

In total, there were 71 performance

management actions taken in 2015. Last year, the

Human Resources Department put a greater

emphasis on developing coaching plans with

supervisors to address performance issues.

Coaching plans were put into place to address

and solve issues before needing further

performance management actions. In 2015, there

were 28 coaching plans developed, and 22 of

those plans were able to address issues before

taking any further disciplinary actions.

HR ComicCorne

r

Ottawa County has long supported employees in

furthering their education. The county's Tuition

Reimbursement Program continued in 2015 to

provide financial support to employees who are

wish to do just that. The Human Resources

Department followed IRS Rules & Regulations

and approved only courses that were job related.

The courses must contribute to maintaining or

improving skills required for a current or future

position with Ottawa County.

51 Employees Reimbursed171 Approved Courses$174,530.81 Reimbursed$5,250 Reimbursement CapGVSU Most Popular School

The GOLD (Growth Opportunties in

Learning & Development) training

program was created to provide a wide

range of professional development

opportunities to all employees of

Ottawa County. History of the training

program has shown that employees are

eager to participate and develop

essential skills, and 2015 was no

exception. Over half of employees,

51%, attended a training course.

The GOLD Standard Leaders course

continued to be a top pick for

employees in 2015. Other top classes

included CPR/AED, Emotional

Intelligence, and Preparing for

Retirement.