the human risk in cybercrime

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THE HUMAN RISK IN CYBERCRIME Jenny Reid

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Page 1: THE HUMAN RISK IN CYBERCRIME

THE HUMAN RISK IN

CYBERCRIME

Jenny Reid

Page 2: THE HUMAN RISK IN CYBERCRIME

The problem with human resourcesIs that they are human, with all that entails.

Truthfully, the human condition is by and large good.

Most people are honest, sincere, responsible

And prepared to work hard for a fair shake.

But there are others that give people a bad name.

These are the ones that lie, cheat and steal.

They are the businessman’s worst nightmare

For the damage they can cause.

These are the people you don’t want working for you.

Page 3: THE HUMAN RISK IN CYBERCRIME

Insurance against Bad Ethics

People

Risk

People

Wellness

People Management

People Safety &

Security

Third Party

RiskPeople Risk

Management

Programme

Page 4: THE HUMAN RISK IN CYBERCRIME

Insurance against Bad Ethics

People

Risk

People

Wellness

People Management

People Safety &

Security

Third Party

RiskPeople Risk

Management

Programme

Page 5: THE HUMAN RISK IN CYBERCRIME

ETHICAL COMPANIES

RESPOND

GOOD

CLIENTS

DETECT

SUCCESS!!!

RECOVER

PREVENT

Page 6: THE HUMAN RISK IN CYBERCRIME

Common Denominator

Page 7: THE HUMAN RISK IN CYBERCRIME

Corporate Image

Page 8: THE HUMAN RISK IN CYBERCRIME

People

Risk

Page 9: THE HUMAN RISK IN CYBERCRIME

Cyber crime – employees have

become one of the biggest risks to a

businessJamie Lawrence – Editor HR Zone

Page 10: THE HUMAN RISK IN CYBERCRIME

80% of employees know what is

required of them in the workplace

(rational engagement) but less

than 12% have an emotional

engagement (I want to work here)

with the company they work for.

Macleod Report to UK Government

Page 11: THE HUMAN RISK IN CYBERCRIME

Cost of Bad Hires

• The FBI calls employee

theft the fastest growing

crime in America. 55% of

perpetrators of employee

theft are managers.*Source: American Society of

Employers

Page 12: THE HUMAN RISK IN CYBERCRIME

TRENDS OF TODAY

The 9-11 hackers had more than 300

aliases, passports and visas.

Page 13: THE HUMAN RISK IN CYBERCRIME

WHAT DOES

A BAD HIRE

COST YOUR

COMPANY?

Page 14: THE HUMAN RISK IN CYBERCRIME

False Information

• It costs $7,000 to replace a

salaried employee, $10,000 to

replace a mid-level employee, and

$40,000 to replace a senior

executive.*Source: Recruiting Times

• The U.S. Department of Labor

estimates that the average cost of

a bad hiring decision can equal

30% of the first year’s potential

earnings.*Source: U.S. Department of Labor

Page 15: THE HUMAN RISK IN CYBERCRIME
Page 16: THE HUMAN RISK IN CYBERCRIME

People

Wellness

Page 17: THE HUMAN RISK IN CYBERCRIME

desig

ned

by

ko

co

jelly

TIME WASTED IN THE WORKPLACE

of employees admit to wasting time in the workplace

89%

Salary.com’s 2014Wasting Time at Work Survey

say Monday morning is the

most unproductive time

18%

say Friday afternoon is the

most unproductive time

44%waste the most time

Singl e menaged 20 - 30

a day on smoke breaks.

The average

smoker wastes

150 minut es

26% waste

time browsing

the internet

24%

attend too many

conferences and

meetings

24% spend

unnecessary time

dealing with

unnecessary

colleague

related

annoyances

2% on personal

phone calls

4%

on

social

media7%

dealing with

an annoying

boss

53% think short

breaks make

them more

productive8% are

demotivated

at work

20%are not

interested

in what

they do

7% are

not satisfied

with their

job

2% think they are not paid fairly

4%waste over

half a day

on non work

related tasks

62%waste

30 – 60 minutes

per day

26%waste

2 – 5 hours per

day

BROWSING THE INTERNETIS THE BIGGEST TIME WASTER

1% Pinterest

24% Google

23%Facebook

14% LinkedIn

7% Yahoo

2% Amazon

2% YouTube

2% ESPN1%

Twitter

Page 18: THE HUMAN RISK IN CYBERCRIME

desig

ned

by

ko

co

jelly

TIME WASTED IN THE WORKPLACE

of employees admit to wasting time in the workplace

89%

Salary.com’s 2014Wasting Time at Work Survey

say Monday morning is the

most unproductive time

18%

say Friday afternoon is the

most unproductive time

44%waste the most time

Singl e menaged 20 - 30

a day on smoke breaks.

The average

smoker wastes

150 minut es

26% waste

time browsing

the internet

24%

attend too many

conferences and

meetings

24% spend

unnecessary time

dealing with

unnecessary

colleague

related

annoyances

2% on personal

phone calls

4%

on

social

media7%

dealing with

an annoying

boss

53% think short

breaks make

them more

productive8% are

demotivated

at work

20%are not

interested

in what

they do

7% are

not satisfied

with their

job

2% think they are not paid fairly

4%waste over

half a day

on non work

related tasks

62%waste

30 – 60 minutes

per day

26%waste

2 – 5 hours per

day

BROWSING THE INTERNETIS THE BIGGEST TIME WASTER

1% Pinterest

24% Google

23%Facebook

14% LinkedIn

7% Yahoo

2% Amazon

2% YouTube

2% ESPN1%

Twitter

Page 19: THE HUMAN RISK IN CYBERCRIME
Page 20: THE HUMAN RISK IN CYBERCRIME

Employee Wellness

Nutrition

Wellness

CounsellingFinancial Advice

Corporate Culture

Page 21: THE HUMAN RISK IN CYBERCRIME

Laid Off Employees Turning to

Cybercrime

Displaced employees are turning to cybercrime

using their corporate data access to steal, exploit &

damage information networks, and may have cost

businesses as much as $1 trillion globally

McAfee and Purdue University's Center for Education and Research

in Information Assurance

Page 22: THE HUMAN RISK IN CYBERCRIME

People

Management

Page 23: THE HUMAN RISK IN CYBERCRIME

Only 29% of employees feel valued in their

jobs

Almost 25% of employees said they will

change employers in 2013 or 2014

2013 CareerBuilder Study

Bureau of Labor Statistics

Page 24: THE HUMAN RISK IN CYBERCRIME

People Management

Induction Training

Employee Satisfaction

Surveys

Career Planning & Appraisals

Coaching

Exit Interviews

Page 25: THE HUMAN RISK IN CYBERCRIME
Page 26: THE HUMAN RISK IN CYBERCRIME

Third Party Risk

Temporary Staff

Outsourced Labour

SuppliersClients

Contractors

Page 27: THE HUMAN RISK IN CYBERCRIME

FRAUD PREVENTION DATABASE

Existing employees

Past employees

Outsourced / temporary employees

Key personnel

in suppliers

Potentials employees

Fraud

Prevention

Database

Page 28: THE HUMAN RISK IN CYBERCRIME

Jenny Reid

+27 82 600 8225

[email protected]

www.ifacts.co.za