the importance of values in coaching and mentoring
TRANSCRIPT
THE IMPORTANCE OF VALUES IN COACHING & MENTORING
WITH BETTINA PICKERING
IIC&MInternational Institute of Coaching & Mentoring
14/9/2015
The officially recognised and preferred, international Accreditation Body
for Coaches, Mentors, Training Providers, and Clients
creating excellence in the coaching and mentoring professions
Our webinars demonstrate our commitment to support our members through the calibre of information we provide, via webinars like these,
our articles, recommended reading, community, forums, and our Think Tank articles.
To find out more, please explore the members area or contact Barbara Cormack ([email protected]) or Liz Harwood ([email protected]).
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▪ Associate Members▪ Coaching Students▪ Mentoring Students▪ Anyone interesting in Coaching or Mentoring
• Accredited Members– 4 levels of accreditation– Demonstrates Coach or Mentors qualification and experience
• Professional Member– 4 levels of professional membership– Accredited Members only– Demonstrates competence through Accreditation and
on-going Continuing Professional Development
IIC&MInternational Institute of Coaching & Mentoring
14/9/2015
Levels of Membership:
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Experience / Background
▪ Production Engineer in Germany
▪ 13 years as a global management consultant for people and culture change
▪ 5 years as director of my own consulting, training and coaching business (www.aronagh.com)
Qualifications
▪ MA in applied Coaching
▪ NLP Master Practitioner & Trainer
▪ Life & Executive Coach Diploma
▪ Energetic NLP
▪ Clean Language & Symbolic Modelling
▪ Leadership Embodiment & Somatic Intelligence
▪ Psychosensory Techniques & Principles (Psy-Tap)
▪ Hypnosis Mastery
▪ Teacher for a medical, martial and health Qi Gong
Additional information
• Transformative Coach & Mentor
• Leadership trainer
• Behavioural Change Consultant
• Qi Gong teacher
BETTINA PICKERING - BIO
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CONTENTS▪ What values are and what they are not
▪ Why values are so important in coaching, for you as the coach and your client
▪ How to elicit values elegantly
▪ How to use values to help a client with goal achievement
▪ How to spot a values conflict or incongruence, and tips on helping a client resolve this
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VALUES
WHAT THEY ARE
WHAT THEY ARE NOT
OVER TO YOU
What’s your definition of ‘Values’?
Put your comments into the question box
or
raise your hand to speak.
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WHAT VALUES ARE?
▪ Our judgement of what is important in life
▪ Deeply held principles or standards of behaviour
▪ The importance, worth, or usefulness of something
▪ Decision Criteria
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VALUES ARE WHAT MOTIVATES US
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VALUES AS MOTIVATORS
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Away from or Towards
Intrinsic
Often deeply unconscious
WHAT VALUES ARE NOT
▪ Beliefs, Attitudes & Behaviours
▪ Set in stone
▪ Static
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Values are connected to and inform all of the above
KEY FACTS ABOUT VALUES
Values carry a strong emotional charge
▪ When values are met, we feel satisfied and happy
▪ When values are violated, we feel angry, fearful, sad …..
….. + a whole host of other emotions
Values are reflected in the way we live our lives
Values can be our own or adopted from the outside world
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IMPORTANCE OF VALUESIN
COACHING & MENTORING
WE ALL HAVE VALUES
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CLIENT VALUES
▪ Life Purpose
▪ Options
▪ Decision Making
▪ Taking Action
▪ Achieving Goals
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SELF-VALUES
▪ How we value ourselves
▪ Our standards for ourselves
▪ What’s OK for us
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COACH & MENTOR VALUES
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• Professional body
• Supervision
• Type of Coach or Mentor
• Services
• Code of Practice
• Pricing
KEY COACH VALUES*
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*Based on MA interviews conducted in 2014 of ca 30 coaches internationally
Self (the Coach)
Other (the Coachee)
The Relationship (the Coach/Coachee)
Key Coaching Values
Integrity
Authenticity
Honesty
CareEmpathy
Empowerment
Ecology
Respect
Unconditionality
OVER TO YOU
Question: What value stands out for you as a Coach or Mentor?
Put your answer into the question box.
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ELICITING VALUES ELEGANTLY
POLL
Question: How much do you use values elicitation with your clients?
▪ Every client?
▪ Most clients?
▪ Up to 50% of clients?
▪ Less than 10% of clients?
▪ Never
Please put your reason for our vote into the question box.
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BASIC VALUES ELICITATION
Core Question:
▪ What’s important to you in ……..?
Higher Value:
▪ What does that give you?
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MOTIVATION
Two questions that highlight values with ease:
1. What motivates you?
2. What de-motivates you?
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ENERGY
Here are two additional questions which get a great response:
1. What energises you?
2. What de-energises you?
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OVER TO YOU
Question: What values elicitations work best for you?
Put your answer into the question box.
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HOW TO USE VALUES TO HELP A CLIENT WITH GOAL ACHIEVEMENT
CAREER COACHING – A CASE STUDY (1)
Situation
▪ Client not happy in current job
▪ Decided to change jobs
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Coaching
▪ Elicited towards & away from values around ideal job, ideal place of work, ideal team
CAREER COACHING – A CASE STUDY (2)
Outcomes for Client
▪ Clarity
▪ New options
▪ Alignment
▪ Increased Energy
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▪ Ability to take action at current employer
▪ Got himself promoted into his ideal job 3 months later
CULTURE CHANGE – A CASE STUDY (1)
▪ Senior managers & team members were not taking responsibility
▪ Board members felt overloaded & frustrated – wanted a culture change
▪ Elicited values from a cross section of staff
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CULTURE CHANGE – A CASE STUDY (2)
Outcomes for Client
▪ Clarity
▪ Understanding
▪ Increased motivation
▪ Them & us – change to we
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▪ Improved communication
▪ People stepping up
▪ United company
START-UP MENTORING – A CASE STUDY (1)
Entrepreneurial start –up team
▪ Not getting things done
▪ Not getting paying clients
▪ Lack of focus
▪ Demotivated
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START-UP MENTORING – A CASE STUDY (2)
Outcomes for Clients
▪ Clarity
▪ Focus
▪ Totally motivated
▪ Relieved
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▪ Achieved their goals
▪ Increased Productivity
▪ Expanded their business
VALUES CONFLICTS OR INCONGRUENCES
WHERE DO VALUES CONFLICTS COME FROM
▪ Others▪ Parents,
▪ Other people we look(ed) up to,
▪ Culture
▪ Mutually exclusive values
▪ Motivation direction – clash between towards/away from
▪ Limiting belief
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SPOTTING VALUES CONFLICTS
Potential Signs
▪ Procrastination
▪ Use of the words: ‘should’, ‘ought’, ‘have to’, ‘must’….
▪ Excuses that name values
▪ Strong emotional charge (often directed at self)
▪ Stuckness
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RESOLVING VALUES CONFLICTS
▪ Elicitation & Clarity
▪ Questioning & Awareness
▪ NLP techniques
▪ Releasing emotional charge
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QUESTIONS?
COMMENTS?
SOMETHING TO SHARE?
THANK YOU
To get in touch with me:
Web: www.bettinapickering.com
E-mail: [email protected]
FB: www.facebook.com/bettinapickeringauthor
Twitter: @Bettina_Emotion
As a thank you for attending I have a gift for you:
www.bettinapickering.com/resources/gifts
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