the jeunesse explorer newsletter summer 2012€¦ · company that is not only a major success, but...

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THE JEUNESSE EXPLORER NEWSLETTER Summer 2012 JEUNESSE EXPLORER NEWSLETTER Jeunesse Global–Breaking Boundaries . . . . . . . . . . . Pg 1 Leadership Profile: Kyle Copeland . . . . . . . . . . . . Pg 2-3 International Update by Scott Lewis . . . . . . . . . . . Pg 3-4 Spotlight Charity–Rescue Outreach Mission . . . . . . . Pg 4 Frequently Asked Questions . . . . . . . . . . . . . . . . . Pg 5-7 New Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pg 7 Biz Buzz. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pg 8 We Need Your Photos! . . . . . . . . . . . . . . . . . . . . . . . Pg 8 Success Stories . . . . . . . . . . . . . . . . . . . . . . . . . . Pg 8-12 © COPYRIGHT 2012 JEUNESSE GLOBAL 650 DOUGLAS AVENUE, ALTAMONTE SPRINGS, FL, 32714 | 407-215-7414 WWW.JEUNESSEGLOBAL.COM | [email protected] I am so excited to announce that Jeunesse Global has had its best month so far in the history of the Company! June has ended with a bang that is reverberating around the world. Can you believe that we made the Direct Selling Network’s (DSN) Global 100, an annual list of the direct selling industry’s top performing companies in the world? We aren’t even three years old yet! We are merely a toddler in the industry–just starting to get our footing–yet look how far we’ve come! Can you imagine where we will be next year? You may be wondering how it is possible to have achieved so much in less than three years. Well, it’s thanks to all of you. You deserve this award, because you, our dedicated Distributors, made it happen. We supported you and you did the heavy lifting. You may also be wondering how we are going to take it to the next level, and what we are going to do to support you and make it happen even bigger next year. Stay tuned for the answer to these questions and more. There is no denying it–magic is happening at Jeunesse! We are undergoing the most amazing transformation imaginable and everything will be revealed to you between the upcoming Hong Kong and U.S. events. It is very important that you prepare for all that is about to come: get your teams organized, totally focused, and signed-up for BOTH events–Hong Kong in September and Orlando in October. You won’t want to miss it–the transformation will be major! Many of you have been asking us for new marketing tools. We appreciate your valuable feedback and are taking action accordingly. The tools we are creating for you in anticipation of these events are incredible, and what we are planning to unveil will blow you away in amazement: new products, videos, and two new websites, including one specifically tailored towards marketing! We are also extremely excited about introducing an innovative new social media tool that no one else in our industry has. All of these things, which will be available to you shortly, will help catapult your business into a type of momentum unlike anything you have ever envisioned or experienced before. Do you need another reason why you and your team should sign-up for these life-changing events? How about the special promotions that will only be available to event attendees? Plus, would you like to win a brand new Mercedes Benz? You will need to be in Hong Kong to take advantage of these special offers, so be sure to watch for the emails that will be coming over the next few weeks and prepare to get yourself and your team totally immersed in the Jeunesse experience! Remember, EVOLUTION is just weeks away. Both Randy and I are so excited to be a part of this, and we can’t wait until September! I truly believe Jeunesse is about to go viral. Once again, be sure you attend BOTH events–Hong Kong in September and Orlando in October. We can’t wait to see you there! For more information or to register for the Hong Kong event, click: http://events.jeunesseglobal.com/events/Evolution2012 For more information or to register for the Orlando event, click: http://events.jeunesseglobal.com/events/EvolutionTourOrlando by Wendy Lewis JEUNESSE GLOBAL– BREAKING BOUNDARIES

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Page 1: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R S u m m e r 2 0 1 2

JEUNESSE EXPLORER NEWSLETTERJeunesse Global–Breaking Boundaries . . . . . . . . . . . Pg 1Leadership Profile: Kyle Copeland . . . . . . . . . . . . Pg 2-3International Update by Scott Lewis . . . . . . . . . . . Pg 3-4Spotlight Charity–Rescue Outreach Mission . . . . . . . Pg 4Frequently Asked Questions . . . . . . . . . . . . . . . . . Pg 5-7New Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pg 7Biz Buzz. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pg 8We Need Your Photos! . . . . . . . . . . . . . . . . . . . . . . . Pg 8Success Stories . . . . . . . . . . . . . . . . . . . . . . . . . . Pg 8-12

© COPYRIGHT 2012 JEUNESSE GLOBAL650 DOUGLAS AVENUE, ALTAMONTE SPRINGS, FL, 32714 | 407-215-7414

WWW.JEUNESSEGLOBAL.COM | [email protected]

I am so excited to announce that Jeunesse Global has had its best month so far in the history of the Company! June has ended with a bang that is reverberating around the world. Can you believe that we made the Direct Selling Network’s (DSN) Global 100, an annual list of the direct selling industry’s top performing companies in the world? We aren’t even three years old yet! We are merely a toddler in the industry–just starting to get our footing–yet look how far we’ve come! Can you imagine where we will be next year? You may be wondering how it is possible to have achieved so much in less than three years. Well, it’s thanks to all of you. You deserve this award, because you, our dedicated Distributors, made it happen. We supported you and you did the heavy lifting. You may also be wondering how we are going to take it to the next level, and what we are going to do to support you and make it happen even bigger next year. Stay tuned for the answer to these questions and more. 

There is no denying it–magic is happening at Jeunesse! We are undergoing the most amazing transformation imaginable and everything will be revealed to you between the upcoming Hong Kong and U.S. events. It is very important that you prepare for all that is about to come: get your teams organized, totally focused, and signed-up for BOTH events–Hong Kong in September and Orlando in October. You won’t want to miss it–the transformation will be major! 

Many of you have been asking us for new marketing tools. We appreciate your valuable feedback and are taking action accordingly. The tools we are creating for you in anticipation of these events are incredible, and what we are planning to unveil

will blow you away in amazement: new products, videos, and two new websites, including one specifically tailored towards marketing! We are also extremely excited about introducing an innovative new social media tool that no one else in our industry has. All of these things, which will be available to you shortly, will help catapult your business into a type of momentum unlike anything you have ever envisioned or experienced before. 

Do you need another reason why you and your team should sign-up for these life-changing events? How about the special promotions that will only be available to event attendees? Plus, would you like to win a brand new Mercedes Benz? You will need to be in Hong Kong to take advantage of these special offers, so be sure to watch for the emails that will be coming over the next few weeks and prepare to get yourself and your team totally immersed in the Jeunesse experience! Remember, EVOLUTION is just weeks away. Both Randy and I are so excited to be a part of this, and we can’t wait until September! I truly believe Jeunesse is about to go viral. Once again, be sure you attend BOTH events–Hong Kong in September and Orlando in October. We can’t wait to see you there! For more information or to register for the Hong Kong event, click:http://events.jeunesseglobal.com/events/Evolution2012For more information or to register for the Orlando event, click:http://events.jeunesseglobal.com/events/EvolutionTourOrlando

by Wendy Lewis

JEUNESSE GLOBAL–BREAKING BOUNDARIES

Page 2: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

LJ: Where do you see Jeunesse headed over the next five years?KC: Jeunesse is one of the fastest growing MLM companies in the world—I expect this trend to continue to happen over the next five years.  I give a lot of credit to the executive management team here at Jeunesse, and many other incredible people who have put in place a foundation that will allow Jeunesse to continue to grow at these rates. Many companies might experience temporary growth, but don’t have the foundation in place to continue that growth. I believe we will be looked at as a Company that is not only a major success, but has also transformed the industry!

Dear Jeunesse Distributors,

What an absolutely amazing time this is for Jeunesse Global as we

build-up to the once-in-a-lifetime Evolution: The Jeunesse Experience

International Conference and Third Anniversary Event. There has literally been so much happening on a daily basis at Global Headquarters that it is sometimes difficult to find time to sleep. The energy has been tremendous, the enthusiasm in the field unparalleled, and the amount of productivity happening in the office is truly remarkable. Month over month, Jeunesse continues to have our best month in history–a sure sign of some serious global momentum!

As many of you know, there has been a huge transformation of the Jeunesse brand going on lately, which first started taking shape back in February in Las Vegas. Since then, we have been entirely focused on building our global brand into the next phase using new creative and marketing strategies, and I am very pleased to say that the progress being made is quite impressive. Countless meetings are taking place every single day to ensure that we collectively and strategically position the Jeunesse brand on an entirely new level. You will see many of our efforts come to fruition at the Evolution International Conference on September 9–11 in Hong Kong. The current promotions for this event are creating a huge worldwide BUZZ and we are expecting record numbers of participants at what will surely be an event of epic proportions. From the new brand launch, to the new product launch, to the celebrity concert, to all of the amazing speakers, to the new Jeunesse charity project, giveaways, and rewards, this conference will without a doubt be a defining moment in ALL of our lives. Additionally, there are many new marketing tool projects that are well underway that we look forward to rolling out in September and also in October at our National Conference here in Orlando, Florida. This includes an exclusive peek at the Jeunesse social media widget that will put our Company light years ahead of everyone else, and also a brand-new prospecting website. Please stay tuned for many more updates in the coming weeks, as we fully expect to see a surge of growth in our own backyard–the US market!

I have to inform everyone that this entire brand refresh project has been incredibly time consuming and detailed, but I am feeling supremely confident at the direction in which we are heading. As we continue to reform and enhance our Creative/Marketing Department, I feel so excited for the entire Jeunesse Global family to witness the transformation of our amazing Company. We recently brought onboard a new Chief Marketing Officer, Brandon Scott, about one month ago and I have seen such a huge amount of progress taking place in our marketing and branding efforts since then. Please join me in welcoming Brandon to the team; I am certain all of you will develop the same confidence I have in his remarkable creative talents. We are rapidly on our way towards creating the greatest LEGACY Company in this amazing industry and the path that we are all taking to get there is truly going to be unforgettable.

I do think it is important that I provide some international updates regarding Jeunesse’s continued global expansion efforts. It is amazing that even as I continue to write this very update letter, new updates and exciting developments continue to happen; the pace at which Jeunesse is expanding on a daily basis is literally paramount. We are excited to announce the opening of our brand new Jeunesse Colombia office in Bogota. Currently, I know Lucy West, Director of Sales, is in Latin America conducting meetings and events to continue to grow the highly important Latin American market. We just completed our Latin America Convention down in Costa Rica, and I’ve heard nothing but rave reviews of the attendance and excitement coming out of this important event. Central America and South America continue to steadily grow and we are expecting some very exciting things in the months ahead to accompany the opening of this highly strategic office space.

The Asia Pacific market continues to be one of significant strength for Jeunesse Global. Just last month alone, I am happy to announce that our Thailand market had 31 new Sapphires to announce! I am personally traveling to Bangkok this week to attend our fifth ‘The Star’ Recognition Event and I am so excited to personally congratulate not only all of these new Sapphires, but also our new Ruby Director. Thailand is definitely standing out on the map right now and last month they had their best month EVER! Malaysia continues to become increasingly stronger as well and we are excited to introduce our LUMINESCE™ youth restoring cleanser and essential body renewal sometime within the coming month.

Another important development is our continued growth ‘down under’–our Australia/New Zealand markets. Many of you have now been notified of the appointment of our new General Manager, Chris Cooper, to oversee these key markets for Jeunesse. I had the opportunity to visit Australia a few months ago for the Official Pre-Launch Event, and I continue to feel extremely positive in the amount of experienced and committed leadership we have in these markets. We have just now completed ALL regulatory reviews and are one-hundred percent locally compliant in the AU/NZ markets. As we continue to wrap-up the operational side of our local logistics services, please know that AU/NZ compliant packaging is on the way and we anticipate being welcomed as local Direct Selling Association (DSA) members in the near future. There are some very exciting things happening in these hugely important

markets right now, and we feel super confident that between Chris, the leadership, and our operational progress, things are going to explode! Please stay tuned for more updates on these markets; as we prepare for our big launch event, we will be making some exciting announcements regarding PR and local media activities. I look forward to attending the Welcome to Jeunesse Australia Event on the 28th of July in Sydney.

Please note that there is some very solid progress coming out of our operational setups for both the Japan and Singapore markets. We have officially created our Jeunesse Singapore entity, signed an agreement with our new local logistics partner, and look forward to updating the Singapore packages and shipping prices in the coming weeks. I wish to thank all of our passionate Singaporean leadership for their continued patience and commitment, as we are now fully compliant in Singapore for shipping product locally. Please expect the updated compliant labeling to be available in the very near future and for local shipping options to drastically reduce local shipping rates. Regarding Japan–I think it is important that we recognize the appointment of Shigeo Someya as our Operations Manager for the local market. We have signed a rental agreement on a beautiful executive office in Tokyo and continue to see a rapid influx of growth in the Japanese leadership for Jeunesse. As of August 1, there will be an update in the local Japan sign-up packages as we move forward in implementing more and more local tools and resources. You can expect to see continued and accelerated development in our operational presence in Japan, including the localizing of many tools and practices to be congruent with Japanese culture and customs. Keep your ears open for more exciting things happening in Japan in the near future!

Overall, I think it is quite evident that Jeunesse is going through mass momentum and significant growth all over the world. I believe it is also important to note that it is only the beginning. We are all extremely focused at putting together many exciting marketing and branding initiatives that we feel are literally going to take our amazing Company to entirely new heights! We are fully committed to investing in making sure Jeunesse takes the next step towards stardom! I am so extremely excited for the upcoming Evolution International Conference and Third Anniversary Event and I am hoping to see each and every one of you at the Hong Kong Convention and Expo Center from September 9–11. I promise everyone this will be an event to remember for a lifetime–first-class from start to finish. It has been a truly rewarding experience to be directly involved with the Jeunesse brand refresh project and I want to thank each and every one of our global Distributors for their continued focus and commitment in making Jeunesse a transformational Company, not just for the time being, but for many years ahead as we work together in creating a legacy of a lifetime. Thanks for all that you do! I look forward to seeing everyone at EVOLUTION!

To your success,

Scott A. LewisVice President of Global Operations

In an effort to continue fostering our commitment towards helping others and being a socially responsible Company, Jeunesse recently participated in another charity event that helped to further establish our tradition of philanthropy and stewardship. Just this past March, Jeunesse sponsored employees from its Corporate Headquarters to participate in the Rescue Run Corporate 5K in Heathrow, Florida. The purpose of the 5K event was to help raise awareness and funds for the Rescue Outreach Mission (ROM)–a homeless shelter based in Sanford, Florida–and to fight the growing problem of homelessness in Seminole County.* According to the agency’s website, the organization “provides a safe, supportive and healing environment in which disadvantaged or homeless people receive the assistance they need to return to self-sufficiency.”

The race featured food, music, and the Seminole County Guns and Hoses Challenge, where more than 100 of Seminole County’s uniformed men and women competed for a trophy. The turnout for the run was high–25 Jeunesse employees came together to show their support, highlighting the level of corporate spirit that runs through the Company’s veins. Overall, a good time was had by all who attended the event. Additionally, the event itself emphasized the importance of living a day-to-day healthy lifestyle—a concept that resonates deep throughout Jeunesse.

Presented by Florida Hospital, the Rescue Run Corporate 5K is Seminole County’s only corporate walk/run event.

To view more pictures from this event, please click here: http://ls.marketqemail.com/Uploads/files/ROM-5k-Photos.pdf * http://www.rescueoutreachmission.org/

Executive Vice President of Business Development

Attracting the right kind of individuals today for tomorrow’s success is as important as ever for

companies in this industry’s ever-changing and competitive

landscape. Not only do these power players bring an influx of new ideas and tools

geared towards helping an organization improve existing business practices, but they also frequently possess the type of energy and passion necessary for driving growth. Ultimately, good top management is part of what helps set one company apart from the rest.

Following the recent string of global success that continues to fuel momentum here at Jeunesse, we are excited to have taken this opportunity to springboard into action and focus on further developing our executive team. We ask that you please join us in welcoming Kyle Copeland as Executive Vice President of Business Development. We look forward to the fresh perspectives and insights that Kyle has to offer Jeunesse, and are confident that he has what it takes to help take us to that next level. To learn more about Kyle’s qualifications and vision for the future, please read his interview with staff writer Laura Jacobo below.

LJ: Please tell me how you first became involved in the MLM industry.KC: I was working in Utah for Ernst & Young (one of the biggest accounting firms in the world) and enjoyed what I was doing, but always felt like something was missing.  I noticed all the MLM/direct sales companies around me, but didn’t know much about them.  Then, I was approached by a well-known MLM company to be their CFO and decided to take the plunge; I am grateful I did, as it introduced me to the world of MLM/direct sales. Now that I’m in this industry, I love working in it and can’t imagine doing anything differently. 

LJ: What do you find most challenging/rewarding about working in this industry?KC: The most rewarding part of this job is working with the incredible leaders and Distributors we have here at Jeunesse. The Company is expanding quickly into many parts of the world and I am blessed to meet and interact with so many people across so many continents. One of the first things I like to do when I meet people is discover their stories and what has led them to joining this Company. I was in Eastern Europe recently and many of our Members there told me stories of not even having money for food on a daily basis, and that by joining this Company, the extra money earned has allowed them to support themselves and their families. Many of these people were moved to tears as they described their journey through life and how joining this Company has truly changed their lives for the better.     

LJ: What are some of the skills and qualifications that you are bringing to Jeunesse?

KC: I am a Certified Public Accountant (CPA) with a Master of Business Administration degree (MBA), so I bring a skillset of understanding both the numbers and the business-side of Jeunesse. I have helped many companies expand into numerous parts of the world.  I also enjoy interacting with people and understand the sales-side of the business very well. I am hopeful that the combination of these skills will help build a stronger foundation for Jeunesse that will benefit not only the Company, but also our Distributors for many years to come.

LJ: Do you have any personal philosophies on working in the industry? KC: You need to be passionate about what you do. If you love what you do, you will wake up every morning excited to build your business. When you bring that enthusiasm, others around you will feel that and also become excited about the business. In contrast, if you are a person that is constantly complaining or has a negative attitude, this will also negatively affect your business, and ultimately, will become self-inflicted wounds. I also believe in the old rule “treat other as you would like to be treated”—this is very much a people-business and you need be cognizant of others! Finally, I believe in hard work and being persistent in what you do. The greatest leaders I have met are also the most persistent people I have ever met!  They are not afraid of somebody telling them “no” and understand that when somebody does tells them “no,” it is only temporary. They never give up no matter what!    

LJ: What sort of goals or plan (e.g. vision) do you have as the new Executive Vice President of Business Development and how do you endeavor to achieve them?KC: My vision is to continue to grow and bring in new leadership from every country in which we currently operate. One exciting aspect of this business that I have noticed so far is that not only do established industry leaders join Jeunesse, but also, so do many other people who have never done MLM before. I want to continue to attract new people to the business and help mentor and train them to become new leaders in the industry.       LJ: What was your first impression of Jeunesse?KC: Like most people, my first impression was extremely good because of my initial interaction with Randy and Wendy. I have rarely seen owners that are as down-to-earth and care about their people as much as they do. As I then started looking at the foundational pieces of the business, such as financial backing, products, compensation plan, and executive team, I noticed that all the pieces were in place for this Company to succeed and I knew this was a special Company that was ready to transform the industry.

LJ: As an industry expert, what sorts of trends do you see?KC: I have seen many changes in the industry since I first joined an MLM company. In the past, an MLM company could succeed simply because there was an opportunity to make money. These days, if you don’t have a legitimate product that works and that people want to buy, the success will be short-lived.  We are fortunate at Jeunesse to have products that work, products that people want to buy, and products that people don’t have to be upsold on.  We also have a Financial Rewards Plan that is amazing and has already made many millionaires with many more to go!

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R P a g e 2

LEADERSHIP PROFILE:KYLE COPELAND

Page 3: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

by Scott LewisVice President of Global Operations

LJ: Where do you see Jeunesse headed over the next five years?KC: Jeunesse is one of the fastest growing MLM companies in the world—I expect this trend to continue to happen over the next five years.  I give a lot of credit to the executive management team here at Jeunesse, and many other incredible people who have put in place a foundation that will allow Jeunesse to continue to grow at these rates. Many companies might experience temporary growth, but don’t have the foundation in place to continue that growth. I believe we will be looked at as a Company that is not only a major success, but has also transformed the industry!

Dear Jeunesse Distributors,

What an absolutely amazing time this is for Jeunesse Global as we

build-up to the once-in-a-lifetime Evolution: The Jeunesse Experience

International Conference and Third Anniversary Event. There has literally been so much happening on a daily basis at Global Headquarters that it is sometimes difficult to find time to sleep. The energy has been tremendous, the enthusiasm in the field unparalleled, and the amount of productivity happening in the office is truly remarkable. Month over month, Jeunesse continues to have our best month in history–a sure sign of some serious global momentum!

As many of you know, there has been a huge transformation of the Jeunesse brand going on lately, which first started taking shape back in February in Las Vegas. Since then, we have been entirely focused on building our global brand into the next phase using new creative and marketing strategies, and I am very pleased to say that the progress being made is quite impressive. Countless meetings are taking place every single day to ensure that we collectively and strategically position the Jeunesse brand on an entirely new level. You will see many of our efforts come to fruition at the Evolution International Conference on September 9–11 in Hong Kong. The current promotions for this event are creating a huge worldwide BUZZ and we are expecting record numbers of participants at what will surely be an event of epic proportions. From the new brand launch, to the new product launch, to the celebrity concert, to all of the amazing speakers, to the new Jeunesse charity project, giveaways, and rewards, this conference will without a doubt be a defining moment in ALL of our lives. Additionally, there are many new marketing tool projects that are well underway that we look forward to rolling out in September and also in October at our National Conference here in Orlando, Florida. This includes an exclusive peek at the Jeunesse social media widget that will put our Company light years ahead of everyone else, and also a brand-new prospecting website. Please stay tuned for many more updates in the coming weeks, as we fully expect to see a surge of growth in our own backyard–the US market!

I have to inform everyone that this entire brand refresh project has been incredibly time consuming and detailed, but I am feeling supremely confident at the direction in which we are heading. As we continue to reform and enhance our Creative/Marketing Department, I feel so excited for the entire Jeunesse Global family to witness the transformation of our amazing Company. We recently brought onboard a new Chief Marketing Officer, Brandon Scott, about one month ago and I have seen such a huge amount of progress taking place in our marketing and branding efforts since then. Please join me in welcoming Brandon to the team; I am certain all of you will develop the same confidence I have in his remarkable creative talents. We are rapidly on our way towards creating the greatest LEGACY Company in this amazing industry and the path that we are all taking to get there is truly going to be unforgettable.

I do think it is important that I provide some international updates regarding Jeunesse’s continued global expansion efforts. It is amazing that even as I continue to write this very update letter, new updates and exciting developments continue to happen; the pace at which Jeunesse is expanding on a daily basis is literally paramount. We are excited to announce the opening of our brand new Jeunesse Colombia office in Bogota. Currently, I know Lucy West, Director of Sales, is in Latin America conducting meetings and events to continue to grow the highly important Latin American market. We just completed our Latin America Convention down in Costa Rica, and I’ve heard nothing but rave reviews of the attendance and excitement coming out of this important event. Central America and South America continue to steadily grow and we are expecting some very exciting things in the months ahead to accompany the opening of this highly strategic office space.

The Asia Pacific market continues to be one of significant strength for Jeunesse Global. Just last month alone, I am happy to announce that our Thailand market had 31 new Sapphires to announce! I am personally traveling to Bangkok this week to attend our fifth ‘The Star’ Recognition Event and I am so excited to personally congratulate not only all of these new Sapphires, but also our new Ruby Director. Thailand is definitely standing out on the map right now and last month they had their best month EVER! Malaysia continues to become increasingly stronger as well and we are excited to introduce our LUMINESCE™ youth restoring cleanser and essential body renewal sometime within the coming month.

Another important development is our continued growth ‘down under’–our Australia/New Zealand markets. Many of you have now been notified of the appointment of our new General Manager, Chris Cooper, to oversee these key markets for Jeunesse. I had the opportunity to visit Australia a few months ago for the Official Pre-Launch Event, and I continue to feel extremely positive in the amount of experienced and committed leadership we have in these markets. We have just now completed ALL regulatory reviews and are one-hundred percent locally compliant in the AU/NZ markets. As we continue to wrap-up the operational side of our local logistics services, please know that AU/NZ compliant packaging is on the way and we anticipate being welcomed as local Direct Selling Association (DSA) members in the near future. There are some very exciting things happening in these hugely important

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R P a g e 3

INTERNATIONAL UPDATE

markets right now, and we feel super confident that between Chris, the leadership, and our operational progress, things are going to explode! Please stay tuned for more updates on these markets; as we prepare for our big launch event, we will be making some exciting announcements regarding PR and local media activities. I look forward to attending the Welcome to Jeunesse Australia Event on the 28th of July in Sydney.

Please note that there is some very solid progress coming out of our operational setups for both the Japan and Singapore markets. We have officially created our Jeunesse Singapore entity, signed an agreement with our new local logistics partner, and look forward to updating the Singapore packages and shipping prices in the coming weeks. I wish to thank all of our passionate Singaporean leadership for their continued patience and commitment, as we are now fully compliant in Singapore for shipping product locally. Please expect the updated compliant labeling to be available in the very near future and for local shipping options to drastically reduce local shipping rates. Regarding Japan–I think it is important that we recognize the appointment of Shigeo Someya as our Operations Manager for the local market. We have signed a rental agreement on a beautiful executive office in Tokyo and continue to see a rapid influx of growth in the Japanese leadership for Jeunesse. As of August 1, there will be an update in the local Japan sign-up packages as we move forward in implementing more and more local tools and resources. You can expect to see continued and accelerated development in our operational presence in Japan, including the localizing of many tools and practices to be congruent with Japanese culture and customs. Keep your ears open for more exciting things happening in Japan in the near future!

Overall, I think it is quite evident that Jeunesse is going through mass momentum and significant growth all over the world. I believe it is also important to note that it is only the beginning. We are all extremely focused at putting together many exciting marketing and branding initiatives that we feel are literally going to take our amazing Company to entirely new heights! We are fully committed to investing in making sure Jeunesse takes the next step towards stardom! I am so extremely excited for the upcoming Evolution International Conference and Third Anniversary Event and I am hoping to see each and every one of you at the Hong Kong Convention and Expo Center from September 9–11. I promise everyone this will be an event to remember for a lifetime–first-class from start to finish. It has been a truly rewarding experience to be directly involved with the Jeunesse brand refresh project and I want to thank each and every one of our global Distributors for their continued focus and commitment in making Jeunesse a transformational Company, not just for the time being, but for many years ahead as we work together in creating a legacy of a lifetime. Thanks for all that you do! I look forward to seeing everyone at EVOLUTION!

To your success,

Scott A. LewisVice President of Global Operations

In an effort to continue fostering our commitment towards helping others and being a socially responsible Company, Jeunesse recently participated in another charity event that helped to further establish our tradition of philanthropy and stewardship. Just this past March, Jeunesse sponsored employees from its Corporate Headquarters to participate in the Rescue Run Corporate 5K in Heathrow, Florida. The purpose of the 5K event was to help raise awareness and funds for the Rescue Outreach Mission (ROM)–a homeless shelter based in Sanford, Florida–and to fight the growing problem of homelessness in Seminole County.* According to the agency’s website, the organization “provides a safe, supportive and healing environment in which disadvantaged or homeless people receive the assistance they need to return to self-sufficiency.”

The race featured food, music, and the Seminole County Guns and Hoses Challenge, where more than 100 of Seminole County’s uniformed men and women competed for a trophy. The turnout for the run was high–25 Jeunesse employees came together to show their support, highlighting the level of corporate spirit that runs through the Company’s veins. Overall, a good time was had by all who attended the event. Additionally, the event itself emphasized the importance of living a day-to-day healthy lifestyle—a concept that resonates deep throughout Jeunesse.

Presented by Florida Hospital, the Rescue Run Corporate 5K is Seminole County’s only corporate walk/run event.

To view more pictures from this event, please click here: http://ls.marketqemail.com/Uploads/files/ROM-5k-Photos.pdf * http://www.rescueoutreachmission.org/

Attracting the right kind of individuals today for tomorrow’s success is as important as ever for

companies in this industry’s ever-changing and competitive

landscape. Not only do these power players bring an influx of new ideas and tools

geared towards helping an organization improve existing business practices, but they also frequently possess the type of energy and passion necessary for driving growth. Ultimately, good top management is part of what helps set one company apart from the rest.

Following the recent string of global success that continues to fuel momentum here at Jeunesse, we are excited to have taken this opportunity to springboard into action and focus on further developing our executive team. We ask that you please join us in welcoming Kyle Copeland as Executive Vice President of Business Development. We look forward to the fresh perspectives and insights that Kyle has to offer Jeunesse, and are confident that he has what it takes to help take us to that next level. To learn more about Kyle’s qualifications and vision for the future, please read his interview with staff writer Laura Jacobo below.

LJ: Please tell me how you first became involved in the MLM industry.KC: I was working in Utah for Ernst & Young (one of the biggest accounting firms in the world) and enjoyed what I was doing, but always felt like something was missing.  I noticed all the MLM/direct sales companies around me, but didn’t know much about them.  Then, I was approached by a well-known MLM company to be their CFO and decided to take the plunge; I am grateful I did, as it introduced me to the world of MLM/direct sales. Now that I’m in this industry, I love working in it and can’t imagine doing anything differently. 

LJ: What do you find most challenging/rewarding about working in this industry?KC: The most rewarding part of this job is working with the incredible leaders and Distributors we have here at Jeunesse. The Company is expanding quickly into many parts of the world and I am blessed to meet and interact with so many people across so many continents. One of the first things I like to do when I meet people is discover their stories and what has led them to joining this Company. I was in Eastern Europe recently and many of our Members there told me stories of not even having money for food on a daily basis, and that by joining this Company, the extra money earned has allowed them to support themselves and their families. Many of these people were moved to tears as they described their journey through life and how joining this Company has truly changed their lives for the better.     

LJ: What are some of the skills and qualifications that you are bringing to Jeunesse?

KC: I am a Certified Public Accountant (CPA) with a Master of Business Administration degree (MBA), so I bring a skillset of understanding both the numbers and the business-side of Jeunesse. I have helped many companies expand into numerous parts of the world.  I also enjoy interacting with people and understand the sales-side of the business very well. I am hopeful that the combination of these skills will help build a stronger foundation for Jeunesse that will benefit not only the Company, but also our Distributors for many years to come.

LJ: Do you have any personal philosophies on working in the industry? KC: You need to be passionate about what you do. If you love what you do, you will wake up every morning excited to build your business. When you bring that enthusiasm, others around you will feel that and also become excited about the business. In contrast, if you are a person that is constantly complaining or has a negative attitude, this will also negatively affect your business, and ultimately, will become self-inflicted wounds. I also believe in the old rule “treat other as you would like to be treated”—this is very much a people-business and you need be cognizant of others! Finally, I believe in hard work and being persistent in what you do. The greatest leaders I have met are also the most persistent people I have ever met!  They are not afraid of somebody telling them “no” and understand that when somebody does tells them “no,” it is only temporary. They never give up no matter what!    

LJ: What sort of goals or plan (e.g. vision) do you have as the new Executive Vice President of Business Development and how do you endeavor to achieve them?KC: My vision is to continue to grow and bring in new leadership from every country in which we currently operate. One exciting aspect of this business that I have noticed so far is that not only do established industry leaders join Jeunesse, but also, so do many other people who have never done MLM before. I want to continue to attract new people to the business and help mentor and train them to become new leaders in the industry.       LJ: What was your first impression of Jeunesse?KC: Like most people, my first impression was extremely good because of my initial interaction with Randy and Wendy. I have rarely seen owners that are as down-to-earth and care about their people as much as they do. As I then started looking at the foundational pieces of the business, such as financial backing, products, compensation plan, and executive team, I noticed that all the pieces were in place for this Company to succeed and I knew this was a special Company that was ready to transform the industry.

LJ: As an industry expert, what sorts of trends do you see?KC: I have seen many changes in the industry since I first joined an MLM company. In the past, an MLM company could succeed simply because there was an opportunity to make money. These days, if you don’t have a legitimate product that works and that people want to buy, the success will be short-lived.  We are fortunate at Jeunesse to have products that work, products that people want to buy, and products that people don’t have to be upsold on.  We also have a Financial Rewards Plan that is amazing and has already made many millionaires with many more to go!

Page 4: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

LJ: Where do you see Jeunesse headed over the next five years?KC: Jeunesse is one of the fastest growing MLM companies in the world—I expect this trend to continue to happen over the next five years.  I give a lot of credit to the executive management team here at Jeunesse, and many other incredible people who have put in place a foundation that will allow Jeunesse to continue to grow at these rates. Many companies might experience temporary growth, but don’t have the foundation in place to continue that growth. I believe we will be looked at as a Company that is not only a major success, but has also transformed the industry!

Dear Jeunesse Distributors,

What an absolutely amazing time this is for Jeunesse Global as we

build-up to the once-in-a-lifetime Evolution: The Jeunesse Experience

International Conference and Third Anniversary Event. There has literally been so much happening on a daily basis at Global Headquarters that it is sometimes difficult to find time to sleep. The energy has been tremendous, the enthusiasm in the field unparalleled, and the amount of productivity happening in the office is truly remarkable. Month over month, Jeunesse continues to have our best month in history–a sure sign of some serious global momentum!

As many of you know, there has been a huge transformation of the Jeunesse brand going on lately, which first started taking shape back in February in Las Vegas. Since then, we have been entirely focused on building our global brand into the next phase using new creative and marketing strategies, and I am very pleased to say that the progress being made is quite impressive. Countless meetings are taking place every single day to ensure that we collectively and strategically position the Jeunesse brand on an entirely new level. You will see many of our efforts come to fruition at the Evolution International Conference on September 9–11 in Hong Kong. The current promotions for this event are creating a huge worldwide BUZZ and we are expecting record numbers of participants at what will surely be an event of epic proportions. From the new brand launch, to the new product launch, to the celebrity concert, to all of the amazing speakers, to the new Jeunesse charity project, giveaways, and rewards, this conference will without a doubt be a defining moment in ALL of our lives. Additionally, there are many new marketing tool projects that are well underway that we look forward to rolling out in September and also in October at our National Conference here in Orlando, Florida. This includes an exclusive peek at the Jeunesse social media widget that will put our Company light years ahead of everyone else, and also a brand-new prospecting website. Please stay tuned for many more updates in the coming weeks, as we fully expect to see a surge of growth in our own backyard–the US market!

I have to inform everyone that this entire brand refresh project has been incredibly time consuming and detailed, but I am feeling supremely confident at the direction in which we are heading. As we continue to reform and enhance our Creative/Marketing Department, I feel so excited for the entire Jeunesse Global family to witness the transformation of our amazing Company. We recently brought onboard a new Chief Marketing Officer, Brandon Scott, about one month ago and I have seen such a huge amount of progress taking place in our marketing and branding efforts since then. Please join me in welcoming Brandon to the team; I am certain all of you will develop the same confidence I have in his remarkable creative talents. We are rapidly on our way towards creating the greatest LEGACY Company in this amazing industry and the path that we are all taking to get there is truly going to be unforgettable.

I do think it is important that I provide some international updates regarding Jeunesse’s continued global expansion efforts. It is amazing that even as I continue to write this very update letter, new updates and exciting developments continue to happen; the pace at which Jeunesse is expanding on a daily basis is literally paramount. We are excited to announce the opening of our brand new Jeunesse Colombia office in Bogota. Currently, I know Lucy West, Director of Sales, is in Latin America conducting meetings and events to continue to grow the highly important Latin American market. We just completed our Latin America Convention down in Costa Rica, and I’ve heard nothing but rave reviews of the attendance and excitement coming out of this important event. Central America and South America continue to steadily grow and we are expecting some very exciting things in the months ahead to accompany the opening of this highly strategic office space.

The Asia Pacific market continues to be one of significant strength for Jeunesse Global. Just last month alone, I am happy to announce that our Thailand market had 31 new Sapphires to announce! I am personally traveling to Bangkok this week to attend our fifth ‘The Star’ Recognition Event and I am so excited to personally congratulate not only all of these new Sapphires, but also our new Ruby Director. Thailand is definitely standing out on the map right now and last month they had their best month EVER! Malaysia continues to become increasingly stronger as well and we are excited to introduce our LUMINESCE™ youth restoring cleanser and essential body renewal sometime within the coming month.

Another important development is our continued growth ‘down under’–our Australia/New Zealand markets. Many of you have now been notified of the appointment of our new General Manager, Chris Cooper, to oversee these key markets for Jeunesse. I had the opportunity to visit Australia a few months ago for the Official Pre-Launch Event, and I continue to feel extremely positive in the amount of experienced and committed leadership we have in these markets. We have just now completed ALL regulatory reviews and are one-hundred percent locally compliant in the AU/NZ markets. As we continue to wrap-up the operational side of our local logistics services, please know that AU/NZ compliant packaging is on the way and we anticipate being welcomed as local Direct Selling Association (DSA) members in the near future. There are some very exciting things happening in these hugely important

markets right now, and we feel super confident that between Chris, the leadership, and our operational progress, things are going to explode! Please stay tuned for more updates on these markets; as we prepare for our big launch event, we will be making some exciting announcements regarding PR and local media activities. I look forward to attending the Welcome to Jeunesse Australia Event on the 28th of July in Sydney.

Please note that there is some very solid progress coming out of our operational setups for both the Japan and Singapore markets. We have officially created our Jeunesse Singapore entity, signed an agreement with our new local logistics partner, and look forward to updating the Singapore packages and shipping prices in the coming weeks. I wish to thank all of our passionate Singaporean leadership for their continued patience and commitment, as we are now fully compliant in Singapore for shipping product locally. Please expect the updated compliant labeling to be available in the very near future and for local shipping options to drastically reduce local shipping rates. Regarding Japan–I think it is important that we recognize the appointment of Shigeo Someya as our Operations Manager for the local market. We have signed a rental agreement on a beautiful executive office in Tokyo and continue to see a rapid influx of growth in the Japanese leadership for Jeunesse. As of August 1, there will be an update in the local Japan sign-up packages as we move forward in implementing more and more local tools and resources. You can expect to see continued and accelerated development in our operational presence in Japan, including the localizing of many tools and practices to be congruent with Japanese culture and customs. Keep your ears open for more exciting things happening in Japan in the near future!

Overall, I think it is quite evident that Jeunesse is going through mass momentum and significant growth all over the world. I believe it is also important to note that it is only the beginning. We are all extremely focused at putting together many exciting marketing and branding initiatives that we feel are literally going to take our amazing Company to entirely new heights! We are fully committed to investing in making sure Jeunesse takes the next step towards stardom! I am so extremely excited for the upcoming Evolution International Conference and Third Anniversary Event and I am hoping to see each and every one of you at the Hong Kong Convention and Expo Center from September 9–11. I promise everyone this will be an event to remember for a lifetime–first-class from start to finish. It has been a truly rewarding experience to be directly involved with the Jeunesse brand refresh project and I want to thank each and every one of our global Distributors for their continued focus and commitment in making Jeunesse a transformational Company, not just for the time being, but for many years ahead as we work together in creating a legacy of a lifetime. Thanks for all that you do! I look forward to seeing everyone at EVOLUTION!

To your success,

Scott A. LewisVice President of Global Operations

In an effort to continue fostering our commitment towards helping others and being a socially responsible Company, Jeunesse recently participated in another charity event that helped to further establish our tradition of philanthropy and stewardship. Just this past March, Jeunesse sponsored employees from its Corporate Headquarters to participate in the Rescue Run Corporate 5K in Heathrow, Florida. The purpose of the 5K event was to help raise awareness and funds for the Rescue Outreach Mission (ROM)–a homeless shelter based in Sanford, Florida–and to fight the growing problem of homelessness in Seminole County.* According to the agency’s website, the organization “provides a safe, supportive and healing environment in which disadvantaged or homeless people receive the assistance they need to return to self-sufficiency.”

The race featured food, music, and the Seminole County Guns and Hoses Challenge, where more than 100 of Seminole County’s uniformed men and women competed for a trophy. The turnout for the run was high–25 Jeunesse employees came together to show their support, highlighting the level of corporate spirit that runs through the Company’s veins. Overall, a good time was had by all who attended the event. Additionally, the event itself emphasized the importance of living a day-to-day healthy lifestyle—a concept that resonates deep throughout Jeunesse.

Presented by Florida Hospital, the Rescue Run Corporate 5K is Seminole County’s only corporate walk/run event.

To view more pictures from this event, please click here: http://ls.marketqemail.com/Uploads/files/ROM-5k-Photos.pdf * http://www.rescueoutreachmission.org/

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R P a g e 4

Attracting the right kind of individuals today for tomorrow’s success is as important as ever for

companies in this industry’s ever-changing and competitive

landscape. Not only do these power players bring an influx of new ideas and tools

geared towards helping an organization improve existing business practices, but they also frequently possess the type of energy and passion necessary for driving growth. Ultimately, good top management is part of what helps set one company apart from the rest.

Following the recent string of global success that continues to fuel momentum here at Jeunesse, we are excited to have taken this opportunity to springboard into action and focus on further developing our executive team. We ask that you please join us in welcoming Kyle Copeland as Executive Vice President of Business Development. We look forward to the fresh perspectives and insights that Kyle has to offer Jeunesse, and are confident that he has what it takes to help take us to that next level. To learn more about Kyle’s qualifications and vision for the future, please read his interview with staff writer Laura Jacobo below.

LJ: Please tell me how you first became involved in the MLM industry.KC: I was working in Utah for Ernst & Young (one of the biggest accounting firms in the world) and enjoyed what I was doing, but always felt like something was missing.  I noticed all the MLM/direct sales companies around me, but didn’t know much about them.  Then, I was approached by a well-known MLM company to be their CFO and decided to take the plunge; I am grateful I did, as it introduced me to the world of MLM/direct sales. Now that I’m in this industry, I love working in it and can’t imagine doing anything differently. 

LJ: What do you find most challenging/rewarding about working in this industry?KC: The most rewarding part of this job is working with the incredible leaders and Distributors we have here at Jeunesse. The Company is expanding quickly into many parts of the world and I am blessed to meet and interact with so many people across so many continents. One of the first things I like to do when I meet people is discover their stories and what has led them to joining this Company. I was in Eastern Europe recently and many of our Members there told me stories of not even having money for food on a daily basis, and that by joining this Company, the extra money earned has allowed them to support themselves and their families. Many of these people were moved to tears as they described their journey through life and how joining this Company has truly changed their lives for the better.     

LJ: What are some of the skills and qualifications that you are bringing to Jeunesse?

KC: I am a Certified Public Accountant (CPA) with a Master of Business Administration degree (MBA), so I bring a skillset of understanding both the numbers and the business-side of Jeunesse. I have helped many companies expand into numerous parts of the world.  I also enjoy interacting with people and understand the sales-side of the business very well. I am hopeful that the combination of these skills will help build a stronger foundation for Jeunesse that will benefit not only the Company, but also our Distributors for many years to come.

LJ: Do you have any personal philosophies on working in the industry? KC: You need to be passionate about what you do. If you love what you do, you will wake up every morning excited to build your business. When you bring that enthusiasm, others around you will feel that and also become excited about the business. In contrast, if you are a person that is constantly complaining or has a negative attitude, this will also negatively affect your business, and ultimately, will become self-inflicted wounds. I also believe in the old rule “treat other as you would like to be treated”—this is very much a people-business and you need be cognizant of others! Finally, I believe in hard work and being persistent in what you do. The greatest leaders I have met are also the most persistent people I have ever met!  They are not afraid of somebody telling them “no” and understand that when somebody does tells them “no,” it is only temporary. They never give up no matter what!    

LJ: What sort of goals or plan (e.g. vision) do you have as the new Executive Vice President of Business Development and how do you endeavor to achieve them?KC: My vision is to continue to grow and bring in new leadership from every country in which we currently operate. One exciting aspect of this business that I have noticed so far is that not only do established industry leaders join Jeunesse, but also, so do many other people who have never done MLM before. I want to continue to attract new people to the business and help mentor and train them to become new leaders in the industry.       LJ: What was your first impression of Jeunesse?KC: Like most people, my first impression was extremely good because of my initial interaction with Randy and Wendy. I have rarely seen owners that are as down-to-earth and care about their people as much as they do. As I then started looking at the foundational pieces of the business, such as financial backing, products, compensation plan, and executive team, I noticed that all the pieces were in place for this Company to succeed and I knew this was a special Company that was ready to transform the industry.

LJ: As an industry expert, what sorts of trends do you see?KC: I have seen many changes in the industry since I first joined an MLM company. In the past, an MLM company could succeed simply because there was an opportunity to make money. These days, if you don’t have a legitimate product that works and that people want to buy, the success will be short-lived.  We are fortunate at Jeunesse to have products that work, products that people want to buy, and products that people don’t have to be upsold on.  We also have a Financial Rewards Plan that is amazing and has already made many millionaires with many more to go!

Rescue Outreach Mission (ROM)Seminole County, FL

SPOTLIGHT CHARITY

Page 5: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R P a g e 5

FAQFREQUENTLY ASKED

QUESTIONS

Question # 1: I recently started to use Réserve™ and AM & PM

Essentials. I am only 22 years old and I wonder if these products will

have good effects on young people such as me, or if they are only designed for older

people. Will they help me lose weight in a healthy way? Or, do they not have anything to do with losing weight?

Answer # 1: Both Réserve™ and AM & PM Essentials are meant to be used by adults of all ages. Even people in their early 20s will benefit from the ingredients in both of these amazing products. As a matter of fact, in general, the sooner you start to take care of your health, the better you will be and feel.

The resveratrol in Réserve™ has been shown to support a healthy body weight and composition (the percent of fat and lean tissue, like muscle). Resveratrol helps your body maintain the balance that is the most beneficial for you. The same is true for some of the ingredients in AM & PM Essentials. 

Question # 2: I am not at home during the day. Can I give my Post Office (PO) box number as a shipping address? Answer # 2: No, it is not possible to do this as FedEx will not deliver any parcel to a PO box address. Please provide a physi-cal address. You may even be able to arrange to have your orders sent to a close family member, friend, or your work address, just as long as there is someone present to accept and sign for your package.  Question # 3: I will be away from home for a time and there is no one there to accept my orders. What should I do? Answer # 3: You can change your shipping address in your Back Office under the My Profile tab (as long as it is a different address in the same country*) before you leave to the address of your new location; to ensure you do this correctly, please read the following carefully:

• Remove the check-mark in the box next to where it says “Shipping Same As Above” (located in-between your mailing address and your shipping address).

• Change the necessary information. • Click on the Submit Changes button at the bottom of the

page when you are done.

You can change your shipping address as often as necessary.*If you need to change your country, you will need to submit a ticket to the Help Desk through your Back Office or call one of our Customer Service Representatives.

 

Question # 4: I received products although I have not ordered anything. Answer # 4: If you received products that you feel are in error, please log into your Back Office first and check your settings under the Autoship tab to make sure you are not enrolled in the Autoship Program. (It’s possible you opted in when you were signing-up and forgot about it.)

If you still feel that a mistake was made, please use the informa-tion on the Contact Us page of the corporate website at http://www.jeunesseglobal.com/Contact.aspx to communicate with your country’s office manager or Customer Service Department. You may also submit a ticket to the Help Desk through your Back Office at any time.

Question # 5: I am not able to access my Wallet funds. What should I do?

Answer # 5: Every Member must upload an identification card containing their photo and signature before they are able to utilize any funds from their Wallet account. Please check to make sure this is not the reason you are not able to access your Wallet funds.

Question # 6: I am participating in the Get Two, It’s Paid for You promotion. I signed-up two Preferred Customers (PCs) and received the $50.00 USD commission, but the system is show-ing my last Autoship order failed and I did not receive my free bottle of LUMINESCE™ cellular rejuvenation serum. Why is this?

Answer # 6: In order to receive the free serum, you must make sure you are enrolled in the Autoship Program, have selected the Get Two, It’s Paid for You promotion, and have your credit card on file (prior to your Autoship date) so that we are able to charge you the applicable shipping fees. Please check to make sure all of these criteria have been met, as they could be the reasons you did not receive your free product.

Question # 7: I have prospects located in some countries that I cannot locate on the Corporate website’s country local drop-down menu when I try to register a new Member. How can I sign-up these people as Distributors?

Answer # 7: Currently, we cannot ship to countries that are not found on the Corporate website’s country local drop-down menu; however, you can still sign-up these individuals. When the new Member purchases product, they will need to have their orders shipped to an alternate address–one that is located in one of the countries listed on the drop-down menu. This address can be the same as yours, and you may then choose to ship their product separately, but please make note of the following: by having the same address as yours in the system, they will not be counted as a PC for promotions. To count as a PC, the address of any new Member who signs-up must be different from the person sponsoring the new Member.

Once the new Member’s country becomes available at a later date, their address can be updated in the system and orders can be shipped directly to them. Please check back often, as this list is updated frequently

Question # 8: How can I use my NxPay Pay Card to pay for my orders?

Answer # 8: You cannot use your NxPay Pay Card to pay for orders. You can however, use the funds in your Walled account to pay for orders. (If you have a Master Card Pay Card that was provided to you by Jeunesse, you can use this to pay for orders.)

To pay for orders using your Wallet funds, simply go to the check-out screen and choose Wallet as your method of payment. (If you do not have the full amount to cover the cost of the order in your Wallet account, you can select the split payment option.)

When moving your Wallet funds to either your Pay Card or your bank account, make sure that you leave enough money in your Wallet to pay for your order. (Remember, you can make partial funds request that allow you to better manage your commissions earned.)

Question # 9: How much of a Customer Acquisition Bonus (CAB) do I get from a Create-A-Package sign-up order?

Answer # 9: The CABs for the Create-A-Package are structured based off of the following calculations (percentages are on the final selling price BEFORE discount):

100–199 CV = Basic Package (10% CAB calculation)200–299 CV = Supreme Package (12% CAB calculation)300+ CV = Jumbo or Ambassador Package (15% CAB calcula-tion)

Question # 10: I have signed-up two PCs, but I never received my $50.00 USD or the two bottles of free LUMINESCE™ cellular rejuvenation serum–what happened?

Answer # 10: There are several reasons why this could have happened:

• there was matching information between the PC and the sponsor (the PCs may not have the same address, last name, or credit card information as the sponsor; if they do, they will not count as a PC for that sponsor)

OR • both PCs were not signed-up before the sponsor’s Autoship

date (one of the PCs was signed-up BEFORE the sponsor’s Autoship date and one PC was signed-up AFTER the Autoship date); in this case the pair does not count towards the next Autoship date.

Question # 11: Can I use my Wallet balance to pay for my downline’s orders?

Answer # 11: Yes, you can use your Wallet balance to pay for anyone’s order—upline or downline. For more detailed information on how to do this:

1. Log into your Back Office,

2. click on the Distributor Information link under the Members Only tab,

3. click on the Payment Methods link under the Important Information section, and

4. read the portion of this document titled Tokens.

Question # 12: I placed my last sign-up in the wrong position in my downline; can I correct this?

Answer # 12: We will permit you to correct the position of your new sign-up within a period of three days from the date of enrollment in accordance with our Policies and Procedures. Members in the US should contact our Corporate Customer Service Department at (407) 215-7414 from 7:00 a.m. to 6:00 p.m. EST to request the position change. All other Members should refer to the Contact Us page on the Corporate website at http://www.jeunesseglobal.com/Contact.aspx and contact their country’s Customer Service Department or country manager for assistance. Members in any country can also submit a ticket to the Help Desk through their Back Office at any time.

Question # 13: Could you please tell me what sort of preserva-tive LUMINESCE™ cellular rejuvenation serum contains?

Answer # 13: The two components of the preservative found in LUMINESCE™ cellular rejuvenation serum are Gluconolactone and Sodium Benzoate (see product label). These are also some-times known under the name Geogard Ultra. Geogard Ultra is a naturally-derived, broad spectrum preservative. It protects formu-lations from contamination and is widely considered a reliable and safe alternative to traditional preservatives, like parabens. It is globally accepted (as opposed to the many cosmetics products made in the US that are not allowed to be sold in Europe or Japan due to safety concerns). The European Union Cosmetics Directive includes this on its “Positive List.” This says a lot about the product, as the EU Directive has extremely stringent standards (they banned more than 1,100 chemicals from use in cosmetics, while the US has banned only eleven).

Additionally, LUMINESCE™ cellular rejuvenation serum:• adds to skin moisture content• is non-sensitizing and non-irritating• is listed as a GRAS (Generally Recognized As Safe) ingredient• was developed without reliance on animal testing

Question # 14: Is the resveratrol in Polygonum cuspidatum root extract in AM & PM Essentials the same form of resveratrol that is found in Réserve™? Answer # 14: Yes, this is the same form of resveratrol.

Question # 15: Is it possible for some people’s skin to get darker after using LUMINESCE™ cellular rejuvenation serum, daily moisturizing complex, and advanced night repair?

Answer # 15: It is highly unlikely that these products would cause someone’s skin to darken–usually these products will lighten skin tone.

Question # 16: A Customer told me that when she uses the LUMINESCE™ cellular rejuvenation serum and daily moistur-izing complex, there is a white residue that appears on her face every so often. What is this? I know that acrylates can make this happen sometimes. Could it be caused by the Acrylates/CT-30 contained in the LUMINESCE™ cellular rejuvenation serum?

Answer # 16: Sometimes the proteins in the serum can dry on the surface of the skin, but this is probably not from acrylates.

Following the introduction of our two newest products–LUMINESCE™ youth

restoring cleanser and LUMINESCE™ essential body renewal–at the Leadership Conference in Las Vegas, Nevada, U.S.A., just this past February, we have been work-ing non-stop to increase availability in other markets. We are pleased to announce that our efforts have paid off and that both of these amazing products are now available in many more countries for purchase in the Shop and under the Autoship tab in your Back Office, as well as during the sign-up process (Create-a-Pack). For a complete list of coun-tries please see below:

Belize • Benin • Bermuda • Brunei Darussalam • Burkina Faso • Congo • The Democratic Republic of the Congo • Cote D’Ivoire • Dominican Republic • French Polynesia • Gabon • Ghana • Guadeloupe • Guinea • Guinea-Bissau • Israel • Jamaica • Kazakhstan • Martinique • Mauritius • Morocco • Niger • Nigeria • Norway • Puerto Rico • Reunion • Senegal • Togo • Tunisia • United Arab Emirates • United States

Remember, the LUMINESCE™ line of skin care products is designed to work together synergistically, so be sure to include both of these new products in your everyday routine for a more complete beauty regimen.

To read more about LUMINESCE™ youth restoring cleanser please click here:

http://www.jeunesseglobal.com/LUMINESCE_CLEANSER.aspx

To read more about LUMINESCE™ essential body renewal, please click here:

http://www.jeunesseglobal.com/LUMINESCE_BODYRENEW.aspx

Also, don’t forget to be on the lookout for announcements regarding upcoming availabil-ity of these two must-have products in our other international markets!

Page 6: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R P a g e 6

Question # 1: I recently started to use Réserve™ and AM & PM

Essentials. I am only 22 years old and I wonder if these products will

have good effects on young people such as me, or if they are only designed for older

people. Will they help me lose weight in a healthy way? Or, do they not have anything to do with losing weight?

Answer # 1: Both Réserve™ and AM & PM Essentials are meant to be used by adults of all ages. Even people in their early 20s will benefit from the ingredients in both of these amazing products. As a matter of fact, in general, the sooner you start to take care of your health, the better you will be and feel.

The resveratrol in Réserve™ has been shown to support a healthy body weight and composition (the percent of fat and lean tissue, like muscle). Resveratrol helps your body maintain the balance that is the most beneficial for you. The same is true for some of the ingredients in AM & PM Essentials. 

Question # 2: I am not at home during the day. Can I give my Post Office (PO) box number as a shipping address? Answer # 2: No, it is not possible to do this as FedEx will not deliver any parcel to a PO box address. Please provide a physi-cal address. You may even be able to arrange to have your orders sent to a close family member, friend, or your work address, just as long as there is someone present to accept and sign for your package.  Question # 3: I will be away from home for a time and there is no one there to accept my orders. What should I do? Answer # 3: You can change your shipping address in your Back Office under the My Profile tab (as long as it is a different address in the same country*) before you leave to the address of your new location; to ensure you do this correctly, please read the following carefully:

• Remove the check-mark in the box next to where it says “Shipping Same As Above” (located in-between your mailing address and your shipping address).

• Change the necessary information. • Click on the Submit Changes button at the bottom of the

page when you are done.

You can change your shipping address as often as necessary.*If you need to change your country, you will need to submit a ticket to the Help Desk through your Back Office or call one of our Customer Service Representatives.

 

Question # 4: I received products although I have not ordered anything. Answer # 4: If you received products that you feel are in error, please log into your Back Office first and check your settings under the Autoship tab to make sure you are not enrolled in the Autoship Program. (It’s possible you opted in when you were signing-up and forgot about it.)

If you still feel that a mistake was made, please use the informa-tion on the Contact Us page of the corporate website at http://www.jeunesseglobal.com/Contact.aspx to communicate with your country’s office manager or Customer Service Department. You may also submit a ticket to the Help Desk through your Back Office at any time.

Question # 5: I am not able to access my Wallet funds. What should I do?

Answer # 5: Every Member must upload an identification card containing their photo and signature before they are able to utilize any funds from their Wallet account. Please check to make sure this is not the reason you are not able to access your Wallet funds.

Question # 6: I am participating in the Get Two, It’s Paid for You promotion. I signed-up two Preferred Customers (PCs) and received the $50.00 USD commission, but the system is show-ing my last Autoship order failed and I did not receive my free bottle of LUMINESCE™ cellular rejuvenation serum. Why is this?

Answer # 6: In order to receive the free serum, you must make sure you are enrolled in the Autoship Program, have selected the Get Two, It’s Paid for You promotion, and have your credit card on file (prior to your Autoship date) so that we are able to charge you the applicable shipping fees. Please check to make sure all of these criteria have been met, as they could be the reasons you did not receive your free product.

Question # 7: I have prospects located in some countries that I cannot locate on the Corporate website’s country local drop-down menu when I try to register a new Member. How can I sign-up these people as Distributors?

Answer # 7: Currently, we cannot ship to countries that are not found on the Corporate website’s country local drop-down menu; however, you can still sign-up these individuals. When the new Member purchases product, they will need to have their orders shipped to an alternate address–one that is located in one of the countries listed on the drop-down menu. This address can be the same as yours, and you may then choose to ship their product separately, but please make note of the following: by having the same address as yours in the system, they will not be counted as a PC for promotions. To count as a PC, the address of any new Member who signs-up must be different from the person sponsoring the new Member.

Once the new Member’s country becomes available at a later date, their address can be updated in the system and orders can be shipped directly to them. Please check back often, as this list is updated frequently

Question # 8: How can I use my NxPay Pay Card to pay for my orders?

Answer # 8: You cannot use your NxPay Pay Card to pay for orders. You can however, use the funds in your Walled account to pay for orders. (If you have a Master Card Pay Card that was provided to you by Jeunesse, you can use this to pay for orders.)

To pay for orders using your Wallet funds, simply go to the check-out screen and choose Wallet as your method of payment. (If you do not have the full amount to cover the cost of the order in your Wallet account, you can select the split payment option.)

When moving your Wallet funds to either your Pay Card or your bank account, make sure that you leave enough money in your Wallet to pay for your order. (Remember, you can make partial funds request that allow you to better manage your commissions earned.)

Question # 9: How much of a Customer Acquisition Bonus (CAB) do I get from a Create-A-Package sign-up order?

Answer # 9: The CABs for the Create-A-Package are structured based off of the following calculations (percentages are on the final selling price BEFORE discount):

100–199 CV = Basic Package (10% CAB calculation)200–299 CV = Supreme Package (12% CAB calculation)300+ CV = Jumbo or Ambassador Package (15% CAB calcula-tion)

Question # 10: I have signed-up two PCs, but I never received my $50.00 USD or the two bottles of free LUMINESCE™ cellular rejuvenation serum–what happened?

Answer # 10: There are several reasons why this could have happened:

• there was matching information between the PC and the sponsor (the PCs may not have the same address, last name, or credit card information as the sponsor; if they do, they will not count as a PC for that sponsor)

OR • both PCs were not signed-up before the sponsor’s Autoship

date (one of the PCs was signed-up BEFORE the sponsor’s Autoship date and one PC was signed-up AFTER the Autoship date); in this case the pair does not count towards the next Autoship date.

Question # 11: Can I use my Wallet balance to pay for my downline’s orders?

Answer # 11: Yes, you can use your Wallet balance to pay for anyone’s order—upline or downline. For more detailed information on how to do this:

1. Log into your Back Office,

2. click on the Distributor Information link under the Members Only tab,

3. click on the Payment Methods link under the Important Information section, and

4. read the portion of this document titled Tokens.

Question # 12: I placed my last sign-up in the wrong position in my downline; can I correct this?

Answer # 12: We will permit you to correct the position of your new sign-up within a period of three days from the date of enrollment in accordance with our Policies and Procedures. Members in the US should contact our Corporate Customer Service Department at (407) 215-7414 from 7:00 a.m. to 6:00 p.m. EST to request the position change. All other Members should refer to the Contact Us page on the Corporate website at http://www.jeunesseglobal.com/Contact.aspx and contact their country’s Customer Service Department or country manager for assistance. Members in any country can also submit a ticket to the Help Desk through their Back Office at any time.

Question # 13: Could you please tell me what sort of preserva-tive LUMINESCE™ cellular rejuvenation serum contains?

Answer # 13: The two components of the preservative found in LUMINESCE™ cellular rejuvenation serum are Gluconolactone and Sodium Benzoate (see product label). These are also some-times known under the name Geogard Ultra. Geogard Ultra is a naturally-derived, broad spectrum preservative. It protects formu-lations from contamination and is widely considered a reliable and safe alternative to traditional preservatives, like parabens. It is globally accepted (as opposed to the many cosmetics products made in the US that are not allowed to be sold in Europe or Japan due to safety concerns). The European Union Cosmetics Directive includes this on its “Positive List.” This says a lot about the product, as the EU Directive has extremely stringent standards (they banned more than 1,100 chemicals from use in cosmetics, while the US has banned only eleven).

Additionally, LUMINESCE™ cellular rejuvenation serum:• adds to skin moisture content• is non-sensitizing and non-irritating• is listed as a GRAS (Generally Recognized As Safe) ingredient• was developed without reliance on animal testing

Question # 14: Is the resveratrol in Polygonum cuspidatum root extract in AM & PM Essentials the same form of resveratrol that is found in Réserve™? Answer # 14: Yes, this is the same form of resveratrol.

Question # 15: Is it possible for some people’s skin to get darker after using LUMINESCE™ cellular rejuvenation serum, daily moisturizing complex, and advanced night repair?

Answer # 15: It is highly unlikely that these products would cause someone’s skin to darken–usually these products will lighten skin tone.

Question # 16: A Customer told me that when she uses the LUMINESCE™ cellular rejuvenation serum and daily moistur-izing complex, there is a white residue that appears on her face every so often. What is this? I know that acrylates can make this happen sometimes. Could it be caused by the Acrylates/CT-30 contained in the LUMINESCE™ cellular rejuvenation serum?

Answer # 16: Sometimes the proteins in the serum can dry on the surface of the skin, but this is probably not from acrylates.

Following the introduction of our two newest products–LUMINESCE™ youth

restoring cleanser and LUMINESCE™ essential body renewal–at the Leadership Conference in Las Vegas, Nevada, U.S.A., just this past February, we have been work-ing non-stop to increase availability in other markets. We are pleased to announce that our efforts have paid off and that both of these amazing products are now available in many more countries for purchase in the Shop and under the Autoship tab in your Back Office, as well as during the sign-up process (Create-a-Pack). For a complete list of coun-tries please see below:

Belize • Benin • Bermuda • Brunei Darussalam • Burkina Faso • Congo • The Democratic Republic of the Congo • Cote D’Ivoire • Dominican Republic • French Polynesia • Gabon • Ghana • Guadeloupe • Guinea • Guinea-Bissau • Israel • Jamaica • Kazakhstan • Martinique • Mauritius • Morocco • Niger • Nigeria • Norway • Puerto Rico • Reunion • Senegal • Togo • Tunisia • United Arab Emirates • United States

Remember, the LUMINESCE™ line of skin care products is designed to work together synergistically, so be sure to include both of these new products in your everyday routine for a more complete beauty regimen.

To read more about LUMINESCE™ youth restoring cleanser please click here:

http://www.jeunesseglobal.com/LUMINESCE_CLEANSER.aspx

To read more about LUMINESCE™ essential body renewal, please click here:

http://www.jeunesseglobal.com/LUMINESCE_BODYRENEW.aspx

Also, don’t forget to be on the lookout for announcements regarding upcoming availabil-ity of these two must-have products in our other international markets!

Page 7: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

Question # 1: I recently started to use Réserve™ and AM & PM

Essentials. I am only 22 years old and I wonder if these products will

have good effects on young people such as me, or if they are only designed for older

people. Will they help me lose weight in a healthy way? Or, do they not have anything to do with losing weight?

Answer # 1: Both Réserve™ and AM & PM Essentials are meant to be used by adults of all ages. Even people in their early 20s will benefit from the ingredients in both of these amazing products. As a matter of fact, in general, the sooner you start to take care of your health, the better you will be and feel.

The resveratrol in Réserve™ has been shown to support a healthy body weight and composition (the percent of fat and lean tissue, like muscle). Resveratrol helps your body maintain the balance that is the most beneficial for you. The same is true for some of the ingredients in AM & PM Essentials. 

Question # 2: I am not at home during the day. Can I give my Post Office (PO) box number as a shipping address? Answer # 2: No, it is not possible to do this as FedEx will not deliver any parcel to a PO box address. Please provide a physi-cal address. You may even be able to arrange to have your orders sent to a close family member, friend, or your work address, just as long as there is someone present to accept and sign for your package.  Question # 3: I will be away from home for a time and there is no one there to accept my orders. What should I do? Answer # 3: You can change your shipping address in your Back Office under the My Profile tab (as long as it is a different address in the same country*) before you leave to the address of your new location; to ensure you do this correctly, please read the following carefully:

• Remove the check-mark in the box next to where it says “Shipping Same As Above” (located in-between your mailing address and your shipping address).

• Change the necessary information. • Click on the Submit Changes button at the bottom of the

page when you are done.

You can change your shipping address as often as necessary.*If you need to change your country, you will need to submit a ticket to the Help Desk through your Back Office or call one of our Customer Service Representatives.

 

Question # 4: I received products although I have not ordered anything. Answer # 4: If you received products that you feel are in error, please log into your Back Office first and check your settings under the Autoship tab to make sure you are not enrolled in the Autoship Program. (It’s possible you opted in when you were signing-up and forgot about it.)

If you still feel that a mistake was made, please use the informa-tion on the Contact Us page of the corporate website at http://www.jeunesseglobal.com/Contact.aspx to communicate with your country’s office manager or Customer Service Department. You may also submit a ticket to the Help Desk through your Back Office at any time.

Question # 5: I am not able to access my Wallet funds. What should I do?

Answer # 5: Every Member must upload an identification card containing their photo and signature before they are able to utilize any funds from their Wallet account. Please check to make sure this is not the reason you are not able to access your Wallet funds.

Question # 6: I am participating in the Get Two, It’s Paid for You promotion. I signed-up two Preferred Customers (PCs) and received the $50.00 USD commission, but the system is show-ing my last Autoship order failed and I did not receive my free bottle of LUMINESCE™ cellular rejuvenation serum. Why is this?

Answer # 6: In order to receive the free serum, you must make sure you are enrolled in the Autoship Program, have selected the Get Two, It’s Paid for You promotion, and have your credit card on file (prior to your Autoship date) so that we are able to charge you the applicable shipping fees. Please check to make sure all of these criteria have been met, as they could be the reasons you did not receive your free product.

Question # 7: I have prospects located in some countries that I cannot locate on the Corporate website’s country local drop-down menu when I try to register a new Member. How can I sign-up these people as Distributors?

Answer # 7: Currently, we cannot ship to countries that are not found on the Corporate website’s country local drop-down menu; however, you can still sign-up these individuals. When the new Member purchases product, they will need to have their orders shipped to an alternate address–one that is located in one of the countries listed on the drop-down menu. This address can be the same as yours, and you may then choose to ship their product separately, but please make note of the following: by having the same address as yours in the system, they will not be counted as a PC for promotions. To count as a PC, the address of any new Member who signs-up must be different from the person sponsoring the new Member.

Once the new Member’s country becomes available at a later date, their address can be updated in the system and orders can be shipped directly to them. Please check back often, as this list is updated frequently

Question # 8: How can I use my NxPay Pay Card to pay for my orders?

Answer # 8: You cannot use your NxPay Pay Card to pay for orders. You can however, use the funds in your Walled account to pay for orders. (If you have a Master Card Pay Card that was provided to you by Jeunesse, you can use this to pay for orders.)

To pay for orders using your Wallet funds, simply go to the check-out screen and choose Wallet as your method of payment. (If you do not have the full amount to cover the cost of the order in your Wallet account, you can select the split payment option.)

When moving your Wallet funds to either your Pay Card or your bank account, make sure that you leave enough money in your Wallet to pay for your order. (Remember, you can make partial funds request that allow you to better manage your commissions earned.)

Question # 9: How much of a Customer Acquisition Bonus (CAB) do I get from a Create-A-Package sign-up order?

Answer # 9: The CABs for the Create-A-Package are structured based off of the following calculations (percentages are on the final selling price BEFORE discount):

100–199 CV = Basic Package (10% CAB calculation)200–299 CV = Supreme Package (12% CAB calculation)300+ CV = Jumbo or Ambassador Package (15% CAB calcula-tion)

Question # 10: I have signed-up two PCs, but I never received my $50.00 USD or the two bottles of free LUMINESCE™ cellular rejuvenation serum–what happened?

Answer # 10: There are several reasons why this could have happened:

• there was matching information between the PC and the sponsor (the PCs may not have the same address, last name, or credit card information as the sponsor; if they do, they will not count as a PC for that sponsor)

OR • both PCs were not signed-up before the sponsor’s Autoship

date (one of the PCs was signed-up BEFORE the sponsor’s Autoship date and one PC was signed-up AFTER the Autoship date); in this case the pair does not count towards the next Autoship date.

Question # 11: Can I use my Wallet balance to pay for my downline’s orders?

Answer # 11: Yes, you can use your Wallet balance to pay for anyone’s order—upline or downline. For more detailed information on how to do this:

1. Log into your Back Office,

2. click on the Distributor Information link under the Members Only tab,

3. click on the Payment Methods link under the Important Information section, and

4. read the portion of this document titled Tokens.

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R P a g e 7

Question # 12: I placed my last sign-up in the wrong position in my downline; can I correct this?

Answer # 12: We will permit you to correct the position of your new sign-up within a period of three days from the date of enrollment in accordance with our Policies and Procedures. Members in the US should contact our Corporate Customer Service Department at (407) 215-7414 from 7:00 a.m. to 6:00 p.m. EST to request the position change. All other Members should refer to the Contact Us page on the Corporate website at http://www.jeunesseglobal.com/Contact.aspx and contact their country’s Customer Service Department or country manager for assistance. Members in any country can also submit a ticket to the Help Desk through their Back Office at any time.

Question # 13: Could you please tell me what sort of preserva-tive LUMINESCE™ cellular rejuvenation serum contains?

Answer # 13: The two components of the preservative found in LUMINESCE™ cellular rejuvenation serum are Gluconolactone and Sodium Benzoate (see product label). These are also some-times known under the name Geogard Ultra. Geogard Ultra is a naturally-derived, broad spectrum preservative. It protects formu-lations from contamination and is widely considered a reliable and safe alternative to traditional preservatives, like parabens. It is globally accepted (as opposed to the many cosmetics products made in the US that are not allowed to be sold in Europe or Japan due to safety concerns). The European Union Cosmetics Directive includes this on its “Positive List.” This says a lot about the product, as the EU Directive has extremely stringent standards (they banned more than 1,100 chemicals from use in cosmetics, while the US has banned only eleven).

Additionally, LUMINESCE™ cellular rejuvenation serum:• adds to skin moisture content• is non-sensitizing and non-irritating• is listed as a GRAS (Generally Recognized As Safe) ingredient• was developed without reliance on animal testing

Question # 14: Is the resveratrol in Polygonum cuspidatum root extract in AM & PM Essentials the same form of resveratrol that is found in Réserve™? Answer # 14: Yes, this is the same form of resveratrol.

Question # 15: Is it possible for some people’s skin to get darker after using LUMINESCE™ cellular rejuvenation serum, daily moisturizing complex, and advanced night repair?

Answer # 15: It is highly unlikely that these products would cause someone’s skin to darken–usually these products will lighten skin tone.

Question # 16: A Customer told me that when she uses the LUMINESCE™ cellular rejuvenation serum and daily moistur-izing complex, there is a white residue that appears on her face every so often. What is this? I know that acrylates can make this happen sometimes. Could it be caused by the Acrylates/CT-30 contained in the LUMINESCE™ cellular rejuvenation serum?

Answer # 16: Sometimes the proteins in the serum can dry on the surface of the skin, but this is probably not from acrylates.

Following the introduction of our two newest products–LUMINESCE™ youth

restoring cleanser and LUMINESCE™ essential body renewal–at the Leadership Conference in Las Vegas, Nevada, U.S.A., just this past February, we have been work-ing non-stop to increase availability in other markets. We are pleased to announce that our efforts have paid off and that both of these amazing products are now available in many more countries for purchase in the Shop and under the Autoship tab in your Back Office, as well as during the sign-up process (Create-a-Pack). For a complete list of coun-tries please see below:

Belize • Benin • Bermuda • Brunei Darussalam • Burkina Faso • Congo • The Democratic Republic of the Congo • Cote D’Ivoire • Dominican Republic • French Polynesia • Gabon • Ghana • Guadeloupe • Guinea • Guinea-Bissau • Israel • Jamaica • Kazakhstan • Martinique • Mauritius • Morocco • Niger • Nigeria • Norway • Puerto Rico • Reunion • Senegal • Togo • Tunisia • United Arab Emirates • United States

Remember, the LUMINESCE™ line of skin care products is designed to work together synergistically, so be sure to include both of these new products in your everyday routine for a more complete beauty regimen.

To read more about LUMINESCE™ youth restoring cleanser please click here:

http://www.jeunesseglobal.com/LUMINESCE_CLEANSER.aspx

To read more about LUMINESCE™ essential body renewal, please click here:

http://www.jeunesseglobal.com/LUMINESCE_BODYRENEW.aspx

Also, don’t forget to be on the lookout for announcements regarding upcoming availabil-ity of these two must-have products in our other international markets!

NEW PRODUCTS

Page 8: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R P a g e 8

BIZZ BUZZ WE NEED YOUR PHOTOS!Any good business-minded person knows that having a smart marketing strategy is an essential ingredient for achieving success in today’s competitive marketplace. However, what many might not necessarily be aware of is that there are often a variety of free tools and resources that are available, some at no extra cost. Taking advantage of these marketing materials makes sense because they can not only save you valuable time and money, but they can also help drive traffic to your site and make your business stand out above the rest. Jeunesse takes pride in creating tools that we feel will best help meet your needs as a growing Distributor. Over the course of the past few months, we have put together some new marketing materials that we hope you will find useful. So take a look around your Back Office and find out which of these resources can best help you build your business intelligently.

• One Sheet (Members Only, Jeunesse Marketing Tools)–a short presentation overview in PDF format designed to help new prospects understand the benefits of the Financial Rewards Plan

• Jeunesse Ranks Chart (Members Only, Jeunesse Marketing Tools)–a quick summary of each rank’s benefits in PDF format

• Jeunesse Global 2012 Las Vegas Leadership Conference Recap Video (Media tab, Corporate website)–take a candid insider’s glance at what goes into one of our spectacular events and show your prospects what Jeunesse Global is all about

• New Product Videos (Corporate website)–a great way to introduce the amazing cast of Jeunesse products

• List of Ingredients–Click on the ‘More info’ button on each product page to see what makes each one so unique

Testimonials are one of the most simple and effective ways to promote your Jeunesse business and products. They provide an element of genuine authenticity, which makes them a very powerful marketing tool. Plus, you could receive a FREE bottle of LUMINESCE™ cellular rejuvenation serum if we publish your testimonial!* Please read below for detailed instructions on your chance to participate in our amazing testimonial campaign and be a part of the Jeunesse story.

How to take ‘Before and After’ photos:

1) Select a plain background if possible and find a spot with plenty of natural lighting.

2) If you have long hair, sweep it back into a ponytail or pin it behind your head. Make sure your face is clean and you are wearing little to no make-up. Remember, the main focus should be your face.

3) Have someone take a few pictures of your face in the following order: left-side profile angle, left-side 3/4 angle, straight on, right-side 3/4 angle, and right-side profile. (Avoid using flash photography.)

4) After you have noticed desirable results, repeat Step 3. (Or, you may choose to take a series of photos over a specified length of time.) Try to use the same location, lighting, and hairstyle as you did in your original photo.

5) Log into your Back Office and locate the Jeunesse Testimo-nial Affidavit Form under the Distributor Information tab, Important Forms section.

6) Fill out the affidavit and submit it along with your high resolution digital photos (any size, minimum 200 dpi in JPEG format) to [email protected].

7) You will receive your FREE product when your story and photos are published!

Jeunesse is always looking for new testimonials, so if you or someone on your team has a great picture or story to share with us and our readers, please contact: [email protected].

*One free bottle of LUMINESCE™cellular rejuvenation serum will be awarded per person after testimonial has been published.

Page 9: THE JEUNESSE EXPLORER NEWSLETTER Summer 2012€¦ · Company that is not only a major success, but has also transformed the industry! Dear Jeunesse Distributors, What an absolutely

T H E J E U N E S S E E X P L O R E R N E W S L E T T E R P a g e 9

June Chin was in the beauty indus-try for over twenty years, always

looking for another opportunity. The business provided no sense of security

and it was very costly. She was responsible for delivering products and collecting payments. As a single mother, she carried a heavy financial burden. Her daughter entered the workforce at an early age due to June’s financial constraints, which prevented her from finishing her first college course. This was devastating to June but gave her even more determination to succeed.

On one occasion, June was given the chance to speak to a Double Diamond Leader of Jeunesse. She was amazed by what this woman had achieved and it inspired June to join the Jeunesse team.

June enjoyed the changes that came while working with Jeunesse. Not only is she provided with great products but she no longer has the responsibility of delivering them personally to her Distributors.

She loves the way the leaders interact often with each other from different countries. This way of doing business has given her the opportunity to meet with and learn from many success-ful leaders around the globe. During one of these meetings, June met with a top leader and boldly asked, “Will I be able to make thirty-five thousand dollars in the first six months of work-ing in this business?” The response was simply a smile.

Over the next few months, her upline taught her how to work the business systematically to promote income. With his support and guidance, she advanced to a Ruby Director within three months and earned an income of over thirty-five thousand dollars. The reward came earlier than expected and she was able to help pay for her son’s tuition for his first semester of college.

A Distributor once told June, “In Jeunesse, you can make your dreams even bigger.” This has been her motto and she reminds herself daily as she continues to reach new heights. She has taken the opportunities that Jeunesse has provided and challenged herself to obtain financial security for her family. She feels that everyone has unlimited potential.

June believes that there is no individual success in multi-level marketing, only team success. She claims that her achievement today does not solely come from her own strength but from the hard work and encouragement of the team. After six months of team effort, her organization has grown to over 2,000 people!

Ming Lee was a stay-at-home-mom when she was first

introduced to Jeunesse; she wasn’t very interested in working

the business, yet her eagerness to feel younger and healthier motivated her to try the products. After a week of using them consistently, she noticed a difference and decided that the idea of being a Distributor with the Company deserved a second thought. However, being a mother was still a top priority for her, so Ming decided she would start off doing Jeunesse part-time. Being from another country, she didn’t have any friends locally. Since her circle of acquaintances was limited, she began by showing the products to the parents of her daughter’s friends. She was excited to share the products that had visibly improved her health. With constant support and encouragement from her sponsors, she began to excel.

Like any good mother, Ming strived to create the best life for her daughter. She wanted to send her daughter to an expensive all-girls private school, but at the time she couldn’t afford it. It took the first year with Jeunesse for Ming’s financial situation to improve dramatically before she was able to send her daughter to attend this prestigious school. Imagine her surprise when one day, shortly after, she received a note from her daughter that read, “My Mom is the best Mommy in the world. She’s a hard worker, never gives up, and keeps going.” From that moment forward, she knew she could never give up. Ming treasures this note still today and credits her daughter as being the driving force behind her success. Ming has loved making new friends and learning from the diverse people she meets through Jeunesse. She has learned some valuable lessons from many of these people on the road to becoming a top leader. • Be a good example. Ming knows there are people looking

up to her, and that what she does and says has the potential to influence someone along their way.

• Do what you can for others. She has learned that the rewards will outweigh the sacrifices if you take time out to help someone in need.

• Be humble. Ming knows there is so much we can learn from each other and being humble allows us to accept help from others. She attributes much of her success to her sponsors, who went above and beyond to guide her in the right direction.

• Work hard. As simple as it sounds, in network marketing, everything you do is passed on to your downline. If you do well, so will they.

Ming has taken her future in her own hands. “There are some situations in life that we cannot change, but I want to show people that with Jeunesse, they can change themselves.” She has found happiness in sharing her story and encourages others to try the products and create their own story.

SUCCESS STORIES

JUNE CHINRUBY DIRECTOR

MALAYSIA

MING LEERUBY DIRECTOR

UNITED STATES

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Vicki Ngai has been a professional beauty consultant for more than

twenty years. She and her sisters ran six shops in varied locations in Asia. She

also tried her hand at the restaurant business. While this occupation was profitable for Vicki, she was looking for something that would allow her early retirement. She had worked with her sponsor previously, and found him to be very reliable and hard working. She was intrigued by his dedication and was certain that by joining his team she would accomplish many great things. She was also impressed by other leaders in Jeunesse. Their charisma and kindness were very touching to her. She knew this was a Company that would not only provide for her financially but strengthen her character as well. So, Vicki joined the Jeunesse family in 2009.

Since joining Jeunesse, Vicki has found great satisfaction in watching her team develop. She has been most excited about the expansion of her business in locations that she has never even been to before. Her extensive, diverse team is spreading rapidly throughout the world. As of today, her Jeunesse team extends to more than ten countries. Vicki has witnessed a growth in areas she never imagined. During her journey towards becoming a top leader, Vicki has learned that helping others is the key to happiness in her life. She feels a sense of personal fulfillment when she notices others improving their lives with the wonderful products Jeunesse has to offer. Vicki is encouraging and empathetic towards those she works with, and feels that these are essential when putting together a successful team.

As a woman with strong convictions, Vicki has come to recog-nize that Jeunesse is the only platform that has allowed her to have more time to spend with the people she cares about, especially her husband. She is grateful for the opportunity that Jeunesse has provided her with and enjoys being able to help others improve their quality of life as she works to improve her own as well.

Vicki was promoted to Ruby Director in November 2011. Her revenue from Jeunesse over the past two years is significantly more than her beauty consulting business. With continued hard work and dedication, Vicki will keep rising to the top as she spreads the word about Jeunesse throughout the world.

Lee Ping Lin and Yi Kuang Chen worked in government

services for over twenty years before becoming involved with Jeunesse. They

were introduced to their sponsor by a friend and quickly recog-nized that the products were revolutionary. The global business opportunities were extremely appealing to them. When they saw some of the top Distributors donate their time and money to charity, the decision to join the Jeunesse family was an easy one. The example of love and passion that these Distributors had shown for the people and the business truly impressed them. They too wanted to make a difference in the lives of many people.

Lee and Yi have both grown to understand and enjoy the direct sales industry. They believe Jeunesse has enriched their lives and given them the tools they need to have financial success. Their accomplishments have been very rewarding to them. They have been able to provide a better quality of life for their loved ones. Family is very important to them and is the main reason they are driven to succeed. They have also enjoyed traveling with friends and family, and have had the opportunity to see the world from many different angles.

Lee and Yi are grateful for the many opportunities that Jeunesse has provided them. However, what brings them the most joy is to see others find success through Jeunesse. They are proud to attend events where Distributors on their team stand on stage and share their personal experiences. It motivates them as they see the members of their team achieve their goals. They give their time and talents generously, which is a blessing to those around them. Although they are pleased with the number of people they have signed-up so far, they have found their greatest achievement to be the change that has come to people’s lives as they use Jeunesse’s amazing products.

Lee and Yi have worked hard to become top leaders. They are wonderful examples and are passionate about teaching others to become their own leaders.

VICKI NGAIRUBY DIRECTOR

HONG KONG

LEE PING LIN &YI KUANG CHEN

RUBY DIRECTORSTAIWAN

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Paul Warathaphon Waratyaworr-akul was managing his own business

when he met his sponsor by chance at a restaurant. After a brief discussion about the

differences between Jeunesse and other network marketing companies, he decided that the idea of joining Jeunesse was appealing and wanted to learn more. Then, at dinner the next day, he discovered in detail the innovative products as well as the opportunity for financial success. The possibility of building up a large network of customers internationally was exciting to him, so he decided to become a Distributor.

Paul didn’t hesitate to share the Jeunesse story with his friends and family, but not everyone was interested in the business opportunity. His real success came once he began to actually use the products. He used to have problems with acne and had an uneven skin tone. Once people noticed the difference and could see the actual results, they started asking how they too could get the products. Now his friends and family keep their shelves fully stocked and can’t go without them.

Although Paul had years of marketing experience, he soon discovered the network marketing field to be very different. Always ready for a new challenge, he found he enjoyed the changes. Not only could he provide financial security for himself but he could also pass on the success he was having to the ones he loved. This was the career that he had been looking for.

Suddenly, tragedy struck when the biggest flood crisis in over fifty years changed the economy in Thailand overnight. The natural disaster affected his business significantly, and Paul wondered how he would overcome this great challenge that had unexpectedly presented itself. He decided right then and there that he would refuse to allow his goal of becoming a Ruby Director just wash away. “I believe there is a solution for every problem,” said Paul, and he decided to take charge of the things he could control and let go of the things he couldn’t. There was nothing he could do about the flood, but he could relocate to an area that wasn’t flooded. Paul decided to move to a Northern region where he could focus on expanding his business and fulfilling his dream. “What started out as a crisis turned into my big opportunity. I just had to change my perspective.”

It was a difficult time in his life, but Paul is grateful that he had Jeunesse to see him through. With unyielding determination to succeed, after five months in the industry, Paul made fourteen times the amount he made in his first month! His positive outlook on life is the driving force behind his accomplishments. He has demonstrated that success comes not only from dedica-tion and hard work, but also from the heart.

Before joining Jeunesse, Aaron Byerlee and Craig Shulze were

successful entrepreneurs. Still, they were looking for a new opportunity and

began to search out different companies and their leaders. They noticed the success of a friend already thriving in Jeunesse and decided to take a closer look. They flew over to meet Randy Ray, Wendy Lewis, and the rest of the team, and it wasn’t long before they were convinced that Jeunesse would be their new home. Jeunesse took center stage on their list of potential companies, as they could easily see that this was a business that could build big and fast for the long term.

Aaron and Craig are having fun with their business! They have found the drive, work ethic, and professionalism of their team to be very refreshing. Each person on their team has shared the same vision from day one. They enjoy traveling and meeting new, like-minded people, and introducing them to products that can truly change their lives. Both Aaron and Craig have been involved in the fitness industry and love the difference they have found in Jeunesse. “We are not just trying to push another over-priced super-juice or weight-loss product with thousands of competitors. We have a unique product line in a booming niche at the right price point.” As they work toward their goals to become profitable business-men, Aaron and Craig have had to step outside their comfort zones at times. They feel that the best people to learn from are those who have walked the road before. Aaron and Craig have learned a few things on their road to success. • Belief will allow anyone to do anything. When someone

has an unbreakable belief in the product, the company, the leadership, the industry, and themselves, nothing can stop them from spreading the word.

• Work ethic will always win. Even if you have never run a business before, just go to work. “Ignorance on fire is better than knowledge on ice.”

• Your team will do what you do, not what you say. Don’t ask how this works exactly, but it’s like direct reflection of the universe–they just know. So, in every moment that you’re building your business, ask yourself, “Would I want my team doing this?” Lead by doing.

• Pick up the phone. Don’t hide behind Facebook, email, or text messages. If you want to make more money, make more phone calls.

• Never ever give up. Simple as that.

With Jeunesse, it’s full speed ahead for Aaron and Craig. Their excitement and passion are contagious. Will you catch the bug?

PAUL WARATHAPHON WARATYAWORRAKUL

RUBY DIRECTORTHAILAND

AARON BYERLEE & CRAIG SCHULZE

SAPPHIRE EXECUTIVESAUSTRALIA

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Jeanine Eisen met her sponsor over a year ago while helping him sell

his property. It wasn’t until he needed help selling a second property

that she discovered Jeunesse. He had serum in his car and she asked what it was. After he explained the science and technology behind the product she was eager to learn more. She began her own research on Jeunesse and was impressed with Randy Ray and his great determination to succeed. She was motivated by his example of hard work and positivity, making his dreams a reality. But so far, her biggest motivators have been her two daughters, ages two and seven, and her husband.

Although he was supportive, her husband, Marcelo, was at first skeptical of Jeunesse. However, after just two short months in the business he saw the potential that Jeunesse held and began helping Jeanine by following up with her new Distributors. This was challenging for him because he was very shy. Today, he is not only using the products but he has become a great speaker. He says that Jeunesse has helped him to believe in himself and overcome his fear of speaking publicly. Now they are working together to achieve unlimited success.

Jeunesse has given Jeanine an opportunity to achieve many of her goals. Her primary focus has been to help her family pay off some debts and secure her children’s educational future. She also wants to continue to work with others, helping them achieve their goals through Jeunesse.

Jeanine believes the best way to prepare yourself for network marketing is to follow the example of an experienced leader already in the industry. She believes that attending events and sharing time with others in the business has helped her in her journey to success. She feels that if you listen to the experi-ences of top leaders it will help you obtain better results faster, no matter what kind of career you have practiced before.

Since joining Jeunesse, Jeanine has enjoyed traveling for free to many locations throughout the world. She has been able to meet many extraordinary people from all over and takes great satisfaction in helping other people achieve their goals with the help of Jeunesse.

As a top Distributor, Jeanine has learned to listen to the customer’s needs and desires first. She believes that everything you say and do has an impact. There are good days and bad days, but if you are patient and persistent, wonderful results will follow. She feels that every Distributor should post the reason they joined Jeunesse in a place where they can see it daily to never give up and keep working toward their goals.

The sky’s the limit for Jeanine Eisen. She continually proves that hard work and dedication pays off.

Jeff Mack met his sponsor about twelve years ago through a previous

business venture. They have maintained a strong relationship through

the years. After learning about Jeunesse, Jeff was able to meet with several key executives at the Company’s Corporate Headquarters, including Wendy Lewis, Randy Ray, Scott Lewis and Debbie Kurley. He recognized that while Jeunesse was a young Company, there was still a level of expertise and professionalism only found in big companies. He saw that Jeunesse was run not only by profit-minded business people but also people who cared for their Distributors. After trying the products and doing his own research, he made the decision to join. The diligence and work ethic of the entire Jeunesse Corporate team was impressive to Jeff, and the enthusiasm from all the staff has been very good for his business. “All too often you hear words from people that aren’t followed by actions. People take note of that, especially from the management team,” says Jeff. He has seen everyone, from top to bottom, be persistent, professional, and caring, with no exceptions. This has been an essential ingredient for Jeff while recruiting–if his prospects feel confident that their time spent with Jeunesse will be fruitful, it makes their decision to join so much easier. Naturally, Jeff has the Double Diamond rank in his sights. While that would be very lucrative financially, the ultimate reward for Jeff is watch-ing his team members achieve their goals. “My goal here is not to have the highest income. It’s to have a team of happy people that are secure in their future. That’s the kind of balanced environment that drives me.”

Jeff has been in the marketing industry for over twenty-one years. He has learned many things along the way and has a few tips that can help you in your business:

• It takes hard work. You can’t earn the level of income you seek without the effort. It doesn’t come easy and it doesn’t come overnight. But, if you are committed to making it happen, it’s a real possibility.

• You can’t grow your team without giving something back. You have to help your team and others achieve their goals. If you aren’t able to do that, you need to become someone that can.

• Develop yourself personally and you will naturally develop profes-sionally. When I first joined the industry over twenty-one years ago, I felt like I was of no value to anyone, including myself. Thus, I made no money. I learned through repetition to develop my skills, overcame my fears, and moved forward. When I became confident, my third year in the industry, I started making over ten-thousand a month.

For Jeff it took the right people, the right company, and the right time in his life to succeed. He has never worked with a product line that produces so many positive results so quickly after using them. He feels that Jeunesse is one of those special companies poised for greatness. According to Jeff, “Regardless of your financial goals, you should invest yourself here. If you adopt a philosophy that you’re going to do whatever it takes for as long as it takes to achieve your goals, the magic will start to happen for you.”

JEANINE EISENSAPPHIRE EXECUTIVE

COSTA RICA

JEFF MACKSAPPHIRE EXECUTIVE

UNITED STATES