the jindajabber - jindalee aged care residence · jindalee photoshoot wednesday 26th september...

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The Jindajabber September-October 2018

Special Bus Outing to Cooma

Details on Page 21

INSIDE THIS ISSUE

From the DON’s Desk……………………….. 2

Health & Leisure Report………………….. 3

Months in Review………………………….… 4-16

Upcoming Special Events…………………. 17

Notice Board…………………………………… 18-23

Word Search ……………………………………. 24

A,B,D & G Lifestyle Program.……………. 25-26

C & J Lifestyle Program.……………………. 27-28

F Lifestyle Program.…………………………. 29-30

H Lifestyle Program………………………….. 31-32

Praise & Complaints………………………….. 33

Feedback Form……………………………..…… 34

FROM THE DON’S DESK

Hello and a warm welcome to all new residents and relatives of Jindalee Aged Care Residence.

Welcome to our many new staff, including two new staff in management: Sakib Chawdhury, the payroll officer and Anju Thakur, the Clinical Nurse Consultant for the Northern end of Jindalee, Casuarina, Diosma, Frangipani, Hoya & Jarrah.

Thank you all for the patience during our two periods of outbreak of infection. It has been a trying time for all and we hope that it is soon over and long gone. As a reminder, please do not come to visit loved ones residing in Jindalee if you are at all unwell.

We’ve had a very cold dry winter and I am sure that we are all looking forward to spring with warmer weather and the deciduous trees bursting into life. Canberra is a beautiful place to live in the springtime.

Kind Regards,

Jo, Pam & Chris (Director & Deputy Directors of Nursing)

Anju Thakur

Clinical Nurse Consultant

(C,D,H & F Wing)

Sakib Chawdhury

Payroll Officer

HEALTH & LEISURE REPORT

Kind Regards,

Richard, Kate, Gary, Di ,Odile ,Tracey & Ella

Welcome to this Spring edition of our newsletter.

It is certainly lovely to feel the warm sun returning. In Canberra Spring means

Floriade, and we have tours planned on the 18th and 26th September. Please

remember to let a Health and Leisure staff member if you wish to have your name

on the Floriade list, as there are limited places and it is a very popular outing.

A little further afield, we will be venturing south to Cooma in October for one of

our restaurant outings. You will find details about this trip on page 21.

Another exciting event which occurs during October is the YMCA Seniors

'Carnival. In the lead up to the day, we will be having a number of University of

Canberra students attend on a weekly basis to help us to train for the big event.

Many activities have been occurring on the wings during this period when large

group activities have to be cancelled due to illnesses. Bingo, reading groups,

knitting groups and movies are some to the ways the residents have been enjoying

their time.

We hope you enjoy our review of Cruise Week, which was a lot of fun.

Health & Leisure Team

Richard, Di, Tracey, Odile, Kate, Ella & Gary (Left to Right)

Cruise Week

This year we were destined to experience visiting the USA, including Las Vegas, Disneyland, San Francisco and crossing the border to Mexico for an excursion to San Curro Restaurant.

To start of the event we had a Sail Away Party was held on Monday 16th July.

John on the Guitar helped us to get into the party mood as we sailed away.

MONTHS IN REVIEW

Food opportunities are always abundant on our cruise, and we enjoyed

cocktails and canopies at Tuesday’s slide show and Captain’s Cocktail Party.

On Wednesday afternoon we headed off to Las Vegas and enjoyed an afternoon of Casino Games. There were lots of laughs and residents and staff all joined in the fun.

We even had a visit from Elvis, which was a highlight of the cruise week activities

for many of the residents.

Thursday we visited Disneyland for a special morning tea. Tinkerbell and

Mickey Mouse were available for photo opportunities and the Mickey Mouse

inspired morning tea was delicious.

Big Cruise Bingo was held on Thursday afternoon and was well attended, with residents getting quite competitive.

Mickey Mouse was able to join us for a short time but was not able to win a prize.

Better luck next time Mickey.

To finish off the week as we were Sailing back to Australia on Friday we held a Rock and Roll Party, complete with Jukebox and Karaoke for Happy Hour.

More great food was enjoyed and lots of energy was used up on the dance floor.

Some awards were also presented at this occasion.

Overall, the general comment was that the cruise week was a great success.

Christmas in July Lunch

The Canberra Seniors’ Lunch during July was held at the Dickson Tradies Club, where the theme for the outing was Christmas in July.

Those who attended commented on the beautiful food and atmosphere of the dinner and the photos really illustrate this.

Bridge Works-(Charity Stall)-11th September 2:00pm Bush Lounge

Senior Lunch Outing- Thursday 13th September & 11th October

Bus Boarding at 11:00am

Floriade Bus Drive (A,B,C,D & J)-Tuesday 18th September 10:00am

Floriade Bus Drive (F,G & H) -Wednesday 19th September 10:00am

Happy Hour-(Brite Notes)- Friday 21st September 2:00pm Bush Lounge

Photoshoot-Wednesday 26th September 9:00am-4:00pm Bush Lounge

Heart Beats (Music Group)-Tuesday 2nd October 10:30 Bush Lounge

Happy Hour (Two Of Us)- Friday 12th October 2:00pm Bush Lounge

YMCA Sports Carnival- Monday 22nd October Leaving at 9:00am

Woden Senior Singers-Thursday 25th October 2:00pm Bush Lounge

Bus Outing to Cooma & Lunch - Wednesday 31st October Leaving 9:00am

UPCOMING SPECIAL EVENTS

NOTICE BOARD

FIRE ALARMS

If the fire alarm goes off when you are in

the building, don’t panic!! Just wait for

guidance from senior staff.

There is a person in charge on every shift

who will know what to do and give

instructions.

Never put yourself in danger.

RESIDENT CARE

We strive to provide optimum resident care

and to ensure Jindalee is a happy and safe

facility.

Please if you have any concerns or issues

contact;

Jo Costuna-Temple (Director of Nursing)

Pam Bondfield (Deputy Director of Nursing)

Chris Lemon (Deputy Director of Nursing)

Alison Paton (Educator)

Rosemary Vagi (Clinical Nurse Consultant)

Anju Thakur (Clinical Nurse Consultant)

or any staff you feel comfortable with.

MEDICAL APPOINTMENTS

Due to the increasing number of external

appointments that residents are needing, we

ask that a relative or friend please accompany.

It is not always possible to take a staff member

off the floor.

LAUNDRY

Jindalee laundry staff label all new

clothing as they arrive to Jindalee. Any

new items need to go first to the laundry

before 3.00 pm, 7 days a week. Our

laundry staff will label them and then

redistribute them to the appropriate wings.

For all lost clothing items please see the

laundry staff for assistance.

CLOTHING

Residents & relatives are encouraged to provide

clothing that is suitable for commercial

washing machine. All reasonable care will be

taken. However Jindalee is unable to take

responsibility for damaged to clothing that

does not comply e.g. woollens.

SCRABBLE MORNING

Residents & relatives are welcome to join a

Scrabble group every Tuesday 10:30am in H

wing lounge (TV Room)

LIBRARY SERVICE

We have a mobile library service that

delivers & picks up library books to

resident’s rooms. If you would like this

service, please talk to a Health & Leisure

staff member. They can sign you up for the

service.

HAIRDRESSER

We have a hairdresser who attends every Mon-

day & Tuesday. If you would like an

appointment please talk to reception or ask a

staff member to write in the hairdressers book

which is on every wing.

BEAUTICIAN SERVICES

We have a beautician who provides treatments

every Friday.

Please ask reception for a list of treatments and

prices.

ALCOHOL POLICY

Relatives are more than welcome to bring in

alcohol for their loved ones but it must be

handed to a senior member of staff to be

stored securely and safely monitored.

TAKING RESIDENTS

OUT OF BUILDING

If you are taking a resident out of the

building it is essential that the staff on the

wing are informed. It requires

documentation to communicate that

someone is away from the facility.

BUYING SOCKS

When buying socks for loved ones please

consider buying “diabetes friendly” or

“Bonds All Day” socks as these reduce the

problems of tight bands and pressure from

the seams.

RELATIVES DETAILS

EPOAs/Next of Kin or relevant persons please

alert staff if you;

change your address, phone number or contact

details.

We can then update your details.

NEWSPAPERS

If you would like a newspaper delivered to

your room please talk to reception about

which newspaper you would like and it will

be organized.

KNITTING GROUP

Every Tuesday afternoon at 2:00pm in G

wing lounge. Come and join our knitting

group. All residents & relatives welcome.

RELATATIVE & CARERS

COMMITTEE

The Relative & Carers Committee has been an

active group at Jindalee. It provides an avenue

for consultation between relatives, carers,

community and management. At present there

is not a functioning group however if there are

people that would like to start one up please

make an appointment with the Director of

Nursing.

Fund Raising

Jindalee Nursing Home is pleased to be offering friends, families and staff the opportunity to purchase the brand new Entertainment™ Membership the memberships sell for $60, and we keep $12 for every one we

sell.

The new Entertainment™ Membership gives you access to thousands of up to 50% off and 2-for-1 offers for Canberra’s best restaurants, cafés, attractions and retail offers. Plus it offers the best in market prices for over

2,000 hotels and resorts that you can use whenever you like until 1 June 2019.

And it’s not just the fun stuff… You can also get 5% off on your groceries and petrol all year with WISH eVouchers sent directly to your phone, and 10% off at David Jones!

The Entertainment™ memberships are available as a Book (with a gold card and vouchers) or as a Digital Membership that puts all the offers in the Book, on your smartphone to redeem at the touch of a button.

So please let your family, friends, neighbours and work colleagues know we are fund-raising, as the more Memberships we sell, the more funds we raise!

You can order a digital copy on the link below or if you would like booklet please talk to Richard Cummins or Kate McFarlane from Health & leisure

To order your Book or your Digital Membership securely online visit:

www.entbook.com.au/244r78

http://www.entbook.com.au/244r78

Jindalee Photoshoot

Wednesday 26th September 9:00am-4:00pm

Jindalee will be providing a free

photoshoot for residents. It will be

held in the Bush Lounge

Relatives are welcome to attend and have

photos taken with their loved ones. Please

contact health & leisure staff to book a time.

(Any enlargement photos will incur $10 cost)

Jindalee had a special article in the Canberra times on July 20th.

Here is a copy for your viewing .

PRAISE AND COMPLAINTS

BY

RESIDENTS OR THEIR RELATIVES

At Jindalee Aged Care Residence, we aim to provide the highest quality of care to our

residents. To assist us to continually improve our service, we welcome feedback and

suggestions for improvement from residents and their relatives. Suggestions are considered

by the staff at the Resident’s Care Committee Meeting where they are discussed. We

investigate all complaints and aim to resolve issues quickly and effectively.

Praise and concerns can be informal or formal, and anonymous if that is your desire.

Most issues can be dealt with informally. If you have an issue please ask to speak to the

person in charge of the wing. The issue may easily be dealt with in a simple conversation.

Jindalee has a Praise and Complaint Form that is available, providing a more formal method of

offering praise or concern. There is an option of remaining anonymous however it is difficult to

give feedback if we do not know who is raising the concern.

Once a Praise and Complaint Form has been completed, it can be handed to the nurse,

placed in the suggestion box in the foyer or posted to Jindalee.

The Director of Nursing (DON) or delegates review all the forms. They investigate the cause

of the concern, with a focus on whether Jindalee’s Policy and Procedures are contributing

factors and takes appropriate action to rectify any issues. Feedback is then available to the

complainant (if not anonymous).

All completed forms are kept in a folder in the Educator’s Office.

External support groups can also offer assistance

Aged Care Complaints Commissioner Complaints Resolution: 1800 550 552

Email: [email protected]

Website: www.agedcarecomplaints.gov.au

Address: Aged Care Complaints Commissioner, GPO BOX 9848, Canberra, ACT

ADACAS (02) 6242 5060

Jindalee Aged Care Residence

Feedback

Praise Complaint

Comment from: (please circle) Resident Relative Nurse Other

Provide feedback if a resident / relative / staff member wishes

Put your name on the form if you want feedback

Return the form to the DON via the DON’s Book

Area: Nursing Kitchen Laundry Maintenance Other

Date: ___________________

Please tell me your comment:

________________________________________________________________

________________________________________________________________

________________________________________________________________

Name of person providing feedback (optional): ______________ Wing: ______

Comment by DON: _________________________________________________

the jindajabber - jindalee aged care residence · jindalee photoshoot wednesday 26th september...

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