JOB INFORMATION PACKAGE:

The following employment package contains information to apply for:

Residential Worker, Housing Department (20-012)

Various Positions Available:

• Full-time permanent 70 hours bi-weekly

• Part-time permanent: 18 hours bi-weekly

The Job Information package contains:1. Job Posting

2. Job Description “ Residential Worker”

3. Instructions on how to Apply

Applicants MUST submit the following to be considered for the Position:

1. Job Application

2. Scenario Questions

3. Applicant Screening Form

The Job Application package contains:Found at: https://sm.cmha.ca/get-involved/careers/

1. Applicant’s Resume & Cover Letter - Indicating interest in Full-time or Part-time

2. Completion of Job Application

3. Completion of Scenario Questions (3)

4. Completion of Applicant Screening Form

Language requirements: Fluency in English is essential. Advanced conversational French is essential for 50% of these positions. Priority will be given to candidates who are bilingual in French and English as per our French Language Service Plan.

SALARY RANGE: $17.39 - $20.45 /hr

UNION MEMERSHIP: This position is included within the collective bargaining unit, (Ontario Public Service Employees Union, Local 666).

LOCATION: Victoria Street Place and/or Moonlight Ave Home

POSTING: Residential Worker, Housing Department (20-012)Full-time Permanent (70 hours bi-weekly); Part Time, Permanent: (18 hours bi-weekly).

If you want to work with a community leader in mental health and addictions services, then come work with us! As a recovery-oriented and people focused organization, we utilize evidence-based and best practices, through a psychosocial rehabilitation approach. We are proud of our positive and fair work-place culture, where staff have opportunities for learning and development. We value staff and offer work-life balance with a generous vacation package, benefits and pension plan. We are looking for motivated team players with a desire to make a difference!

RESPONSIBILITY: Under the direction of the Coordinator, Residential Services provides assistance and support to clients in instrumental activities of daily living (IADL) as directed by the client/ program. Providing a continuum of functions; including building relationships, life skills teaching, homemaking and experiential learning.

QUALIFICATIONS: Education requirements: Completion of a 2 year diploma or degree in a human services area; or Student currently working towards 2 year diploma or degree with minimum of 1 year related experience; or Combination of post-secondary education and 3+ years of related experience may be considered

Professional designation/certification: No registration, professional designation or certification required. Certified Health Executive (CHE) designation preferred

Other:

• Previous experience working in a residential setting is preferred• Training in ASIST, Safe Talk, NVCI, Mental Health First Aid, and/or Standard First Aid & CPR

is considered an asset.

Canadian Mental Health Association-Sudbury/Manitoulin (CMHA-S/M) offers competitivebenefits including vacation, extended health and dental benefits, and a pension plan throughHOOPP.

CMHA-S/M is an equal opportunity employer. CMHA-S/M follows AODA legislation andsupports persons with disabilities with accommodations. Please notify us if you have anyaccessibility requirements.

CMHA-S/M is a unionized work environment through the Ontario Public Service EmployeesUnion (OPSEU).

Personal information submitted will be used for the purpose of determining suitability forthis/these positions only.

All applicants are thanked for their interest; however, only those selected for an interview willbe contacted.

Personal information submitted will be used for the purpose of determining suitability for these openings only. All applicants are thanked for their interest; however, only those selected for an interview will be contacted. CMHA follows

the AODA legislation and support persons with disabilities with accommodations. Please notify us if you have any accessibility requirements. Canadian Mental Health Association is an equal opportunity employer .

TO APPLY: Please complete the Job Application package available at:http://sm.cmha.ca/get-involved/careers/ and submit to the attention of Human Resources:

By email: recruitment@cmha-sm.on.ca Please put the recruitment number in the subject line

By Fax: 705-675-7247 to the attention of: Lisa Schutt (marked "CONFIDENTIAL")

DEADLINE: The deadline for accepting applications is Friday October 16, 2020 by noon.

NTERVIEW DATE: TBD

POSTE : Travailleur/Travailleuse résidentiel (20-012)À temps plein, permanent (70 heures les deux semaines); À temps partial, permanent: (18 heures les deux semaines).

Si vous désirez travailler avec un chef de file communautaire des services de santé mentale et de toxicomanie, venez travailler avec nous! En tant qu’organisme axé sur la réadaptation et les personnes, nous faisons appel à des pratiques exemplaires et fondées sur les preuves pour mettre en œuvre une approche de réadaptation psychosociale. Nous sommes fiers de notre milieu de travail positif et juste, dans lequel les employés ont l’occasion d’apprendre et de se perfectionner. Nous apprécions nos employés et leur offrons un bel équilibre travail- vie, ainsi qu’un généreux régime de vacances, d’avantages sociaux et de retraite. Nous sommes à la recherche de personnes motivées, ayant un esprit d’équipe et un réel désir de faire une différence!

RESPONSABILITÉS : Sous la direction de la Coordonnateur, services résidentiels tu fourniras de l'aide et le soutien aux clients dans les activités instrumentales de la vie quotidienne selon les directives du client/programme. Tu fourniras un continuum de fonctions; y compris les relations, l'enseignement des compétences de vie, et l'apprentissage expérientiel.

QUALIFICATIONS: Exigences en matière d'éducation: diplôme ou baccalauréat de deux ans dans un domaine des services humaines; ou un(e) étudiant(e) qui travaille présentement pour un diplôme ou baccalauréat de deux ans avec un minimum de un an d'expérience connexe; ou une combinaison d'études postsecondaires et 3 + années d'expérience connexe peuvent être considérées

Désignation/certification professionnelle: aucun enregistrement, désignation professionnelle ou certification exigée.

•Désignation L'expérience « dansCertified Health un milieu Executive résidentiel est (CHE) »préféest réepréférée La formation en ASIST, safeTALK, NVCI, premier soins en santé mentale est considérée

comme un atout

Exigences linguistiques : Une maîtrise de l’anglais est essentielle. Une maîtrise du français est considérée comme un atout.

SALAIRE : $17.39 - $20.45 par heure

ADHÉSION SYNDICALE: ce poste est inclus dans l'unité de négociation collective (Syndicat des employés de la fonction publique de l'Ontario, section locale 666).

EMPLACEMENT: rue Victoria et/ou avenue Moonlight, Sudbury

POUR FAIRE UNE DEMANDE: veuillez remplir le dossier d'emploi disponible sur : http://sm.cmha.ca/get-involved/careers/ et le soumettre à l'attention des ressources humaines :

Par courriel: recruitment@cmha-sm.on.ca Veuillez inscrire le numéro de recrutement dans la ligne d’objetPar télécopieur: 705-675-7247 parvenir à l'attention du Lisa Schutt (CONFIDENTIEL)

DATE LIMITE : Nous acceptons les candidatures jusqu’à midi le vendredi 16 octobre 2020.

DATE D’ENTREVUES : à confirmer

• L’Association canadienne pour la santé mentale – Sudbury/Manitoulin (ACSM – S/M) offredes avantages sociaux concurrentiels, y compris des vacances, une assurance maladiecomplémentaire, une assurance dentaire et un régime de pension par l’entremise duHealthcare of Ontario Pension Plan (HOOPP).

• L’ACSM – S/M est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Ellerespecte la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario et appuie lespersonnes handicapées en leur offrant des mesures d’adaptation. Veuillez nous indiquer sivous avez des exigences en matière d’accessibilité.

• L’ACSM – S/M est un milieu de travail syndiqué par l’entremise du Syndicat des employéeset employés de la fonction publique de l’Ontario (SEFPO).

• Si la maîtrise du français est une exigence de ce poste, une évaluation informelle descapacités en français sera effectuée avant l’embauche.

• Les renseignements personnels soumis ne serviront qu’à établir votre admissibilité à ceposte.

• Nous remercions tous les candidats pour leur intérêt. Toutefois, nous ne communiqueronsqu’avec les personnes choisies pour une entrevue.

Les renseignements personnels fournis seront utilisés pour la détermination d’aptitude pour remplir le poste. Merci à tous les candidats et candidates pour l’intérêt. Seulement ceux et celles qui seront choisis pour une entrevue seront contactés. L’ACSM conforme à la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario (LAPHO) et fournit un soutien aux personnes handicapées. S’il vous plaît, informez-nous de vos exigences en matière d’accessibilité. L’ACSM applique

une politique au principe d’équité en emploi.

RESIDENTIAL WORKER

Page 1 of 3

INCUMBENT: TBC REPORTS TO: Coordinator, Residential Services

PROGRAM: Community Development & Housing APPROVED BY: Board of Directors

DATE APPROVED/REVISED: January 2020

POSITION SUMMARY:

Under the direction of the Coordinator, Residential Services, the Residential Worker provides assistance and support to clients in activities of daily living (IADL) as directed by the client/ program. Providing a continuum of functions; including building relationships, life skills teaching, homemaking and experiential learning.

ESSENTIAL JOB RESPONSIBILITIES:

1. Provides support to client to assist in their recoveryo Providing assistance and support with tenants in their activities of daily living.o Assisting all tenants with support services identified in their care plan and ensuring it is delivered in a

safe, timely and effective manner.o Advising Coordinator, Residential Services on tenant and program operations.

2. Assists in the daily functions of the transition homeo Providing orientation to new tenants.o Ensuring tenants participate in household cleaning expectations.o Ensuring tenants follow house rules and regulations.

3. Develops and maintains effective client/ staff relationso Maintaining awareness of tenants progress by documenting, reviewing, and other related

documentation requirements.o Participates/facilitates in tenant meetings, tenant activities, communication building and conflict

resolution as required.o Recognizing and respecting individuals that are accepting service self-direction.

4. Develops educational programs relevant to identified needso Organizing and conducting direct skill teaching with tenants.o Evaluating and recording effectiveness of activities through documentation, tenant update meetings

and on-going individual support.

5. Routinely monitors client’s healtho Documenting and reporting any health related concerns identified by the tenant and or their

supports.o Responding immediately to any urgent health issues.

RESIDENTIAL WORKER

Page 2 of 3

6. Assists in meeting the objectives of the care/ strategic planso Providing support to tenants in achieving goals, particularly in the areas of basic life skills, social

interactions, coping with mental illness, medication education, monitoring progress and providingsupport when problems or crises arise.

o Participating in the evaluation of program goals and objectives, making recommendations onchanges to current program activities for improved service delivery.

7. Ensures all file management and reporting functions are maintained in a comprehensive and timelymanner

o Ensuring tenant contacts are recorded appropriately and in a timely manner utilizing the agenciesdatabase program.

o Ensuring daily activity summaries are completedo Ensuring that monthly, annual, and other required reporting documentation are completed.

8. Maintains up-to-date knowledge of the Mental Health Act and related legislation, the structure andpersonnel of local community support agencies, government departments, institutions and other groupsrelevant to the tenants needs, population, and trends and developments in the community that couldaffect the provision of mental health services

9. Represents program and agency in a professional manner through embracing and fostering the CMHAculture, respectful communication and ethical decision making.

10. Provides support to volunteers and students and other staff assigned to the program area

11. Substitutes for and assists other agency staff where skills are applicableo Providing additional support to staff as required.

12. Avails self of opportunities for professional developmento Bringing forward training needs and takes responsibility for seeking out relevant training

opportunities.o Fosters the problem solving approach in daily activities with tenants, family members and

community supports.o Participating in workshops and seminars as required.o Attending and participating in Agency and program meetings as required.

13. Works within the Policies and Procedures of the CMHA Sudbury Branch

ESSENTIAL RESPONSIBILITIES AND DUTIES:

o Carrying out all duties of the Residential Worker position in a moral and ethical manner.o Being present at the scheduled time of the day ready for the performance of duties.o Being ready emotionally and physically to perform duties.

RESIDENTIAL WORKER

Page 3 of 3

JOB SPECIFICATIONS/ QUALIFICATIONS:

• Qualificationso Completion of a 2 year diploma or degree in a human services area ORo Student currently working towards 2 year diploma or degree with minimum of 1 year related

experience ORo Combination of post-secondary education and 3+ years of related experience may be consideredo Fluency in English is essential. Fluency in French is an asset. Proficiency in both official languages is

essential for 50% of these positions.o One year experience working with adult consumers of mental health considered an asseto Related experience in: residential setting is strongly preferred.o Training in ASIST, Safe Talk, NVCI, Mental Health First Aid, and/or Standard First Aid & CPR is

considered an asset.o Certified Health Executive (CHE) designation preferred.

• Knowledgeo Knowledge of Mental Health legislation, Occupational Act: Health & Safety, Ontario Human Rights

Code, Tenant Protection Act and Long Term Care Acto Understanding of Mental Health Policyo Knowledgeable of community agencies and resources

JOB SPECIFIC COMPETENCIES

The following competencies are required for this position:

Teamwork and Collaboration

Expresses positive expectations of others in terms of their abilities, expected contributions and responsibilities. Speaks of team members in positive terms. Is looked to by team members as a valuable source of information.

Coping Able to maintain a mature problem-solving attitude while dealing with interpersonal conflict, hazardous conditions, personal rejection, hostility or time demands.

Assertiveness Able to maturely express one’s feelings and opinions in spite of disagreement: accurately communicate to others regardless of their status or position.

Perceptivity Able to interpret verbal and non-verbal behaviour; to develop accurate perception and understanding of others feelings, need, values and opinion; to be sensitive to and aware of personality differences and conflicts.

Interaction Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252

Fax/téléc.: 705-675-7247

CMHA Sudbury/Manitoulin Employment Application

Page 1

JOB APPLICATION

Position being applied for Date available to begin work

PERSONAL DATA

Last name Given name(s)

Address: Street Apt. No. Home Telephone Number

Province Postal Code Bus. Telephone Number

Languages spoken

Yes No

Yes No

City

Email Address

Languages written

Are you legally eligible to work in Canada?

Are you willing to relocate in Ontario?

Preferred Location:

To determine your qualifications for employment, please provide below and on the reverse, information related to your academic and other achievements including volunteer work, as well as employment history. Additional information may be attached on a separate sheet.

EDUCATION

SECONDARY SCHOOL BUSINESS OR TRADE SCHOOL

Highest grade or level completed Name of program Length of program

License, certificate or diploma awarded? Yes No

Type

COMMUNITY COLLEGE: Diploma / Degree awarded: Yes No Honours

Name of Program

UNIVERSITY: Diploma / Degree awarded: No Honours

Name of Program Major Subject

Other courses, workshops, seminars

Major SubjectYes

Length ofProgram

Length ofProgram

1 Year2 Years

2+ Years

3 Years4 Years

4+ Years

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252

Fax/téléc.: 705-675-7247

CMHA Sudbury/Manitoulin Employment Application

Page 2

JOB APPLICATION

WORK RELATED SKILLS

Describe any of your work related skills, experience, or training that relate to the position being applied for.

EMPLOYMENT HISTORY

Job Title(s)

Name of present / last employer Name of Supervisor

Address of employer Phone

Type of Business

Functions / Responsibilities

Period of employment (includes leaves of absence related to maternity / parental leave, Worker’s Compensation claims, disability, or human rights complaints)

From To

Reason for leaving (do not include leaves of absence related to maternity / parental leave, Worker’s Compensation claims, disability, or human rights complaints)

Job Title(s)

Name of previous employer Name of Supervisor

Address of employer Phone

Type of Business

Functions / Responsibilities

Period of employment (includes leaves of absence related to maternity / parental leave, Worker’s Compensation claims, disability, or human rights complaints)

From To

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252

Fax/téléc.: 705-675-7247

CMHA Sudbury/Manitoulin Employment Application

Page 3

JOB APPLICATION

Reason for leaving (do not include leaves of absence related to maternity / parental leave, Worker’s Compensation claims, disability, or human rights complaints)

Job Title(s)

Name of present / last employer Name of Supervisor

Address of employer Phone

Type of Business

Functions / Responsibilities

Period of employment (includes leaves of absence related to maternity / parental leave, Worker’s Compensation claims, disability, or human rights complaints)

From To

Reason for leaving (do not include leaves of absence related to maternity / parental leave, Worker’s Compensation claims, disability, or human rights complaints)

REFERENCES

For employment references may we approach:

Your present / last employer? Yes No

Your former employer(s)? Yes No

List references if different than above.

1.

2. 3.

I hereby declare that the foregoing information is true and complete to my knowledge. I understand that a false statement may disqualify me from employment, or cause my dismissal.

Signature Date

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252 Fax/téléc.: 705-675-7247

CMHA Sudbury/Manitoulin Scenario Questions

Page 1

Please use this page if you have any information that you could not fit into the form above.

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252 Fax/téléc.: 705-675-7247

CMHA Sudbury/Manitoulin Scenario Questions

Page 1

SCENARIO QUESTIONS

POSITION: RESIDENTIAL WORKER

Definition of the Residential Programs Include:

Our congregate living homes offer a recovery oriented environment with opportunities for social engagement and skills development. The program requires co-operative living where the residents, in conjunction with staff, will share the responsibilities of managing the household.

• Victoria Street is a transitional supportive housing environment in a seven (7) bedroom homewhich is based on an occupancy term of maximum of eight (8) months. Support is provided upto 8 hours per day, 7 days per week.

• Moonlight Avenue is an eight (8) bedroom home that provides permanent supportive housingfor 8 individuals. Support is provided up to 14 hours per day, 7 days per week.

Please answer the following questions:

1. We work with a great deal of confidential information. How would you ensure that you areable to maintain confidentiality while working in a residential setting? What strategies wouldyou utilize to maintain confidentiality when pressured by others?

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252 Fax/téléc.: 705-675-7247

CMHA Sudbury/Manitoulin Scenario Questions

Page 2

SCENARIO QUESTIONS

2. Provide an example of a time when you were presented with a situation and you didn’t knowquite what to do. How did you handle it?

3. How have you created an inclusive and supportive environment for a diverse work team orgroup? Give some specific examples.

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252 Fax/téléc.: 705-675-7247

APPLICANT SCREENING FORM

Date:

Please complete the following information.

Name:

JOB COMPETENCIES

EDUCATIONAL PREPARATION What is your highest level of Education?

LANGUAGE CAPACITIES Are you bilingual (English and French) Do you speak another language along with English or French? If so, indicate which language.

EXPERIENCE AND KNOWLEDGE (PAID ONLY) Do you have at a minimum 1 year experience working with people who have a serious mental illness?

Do you have experience working with people with a serious mental illness in their home of place of shelter?

Do you have experience working with individuals who are homeless?

Do you have experience intervening with individuals who are in crisis and/or suicidal?

Do you have experience working with people who have substance use disorder?

Are you knowledgeable of community resources in Sudbury/Manitoulin?

Are you knowledgeable of pertinent legislation affecting clients? (e.g. Mental Health Act, Ontario Works, Tenant Protection Act?)

Do you have experience in advocating for individuals within the Mental Health, Criminal Justice, and Social Service systems?

Do you have experience in community development and community education?

Are you able to assess client needs and develop service plans that respond to client needs and preferences?

Have you demonstrated the ability to work effectively with a wide variety of professionals?

Page 1 CMHA Sudbury/Manitoulin Job Application Screening

Grade 12 - GED Certificate Diploma Degree Master's Degree

Yes NoYes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

EXPERIENCE AND KNOWLEDGE (PAID ONLY) Continued.

Are you interested in working as part of a team?

Are you able to work independently in a non-structured environment?

Are you able to work flexible hours?

Do you have a strong belief in a client directed practice?

Do you have a non-judgmental attitude towards individuals who choose alternative lifestyles?

Have you demonstrated the ability to establish and maintain good working relationships with clients, colleagues, and the community at large?

Do you have a valid Canadian class G driver’s license?

Note: Misrepresentation shall disqualify you from employment or be considered just cause for dismissal.

Signature: Date:

Page 2 CMHA Sudbury/Manitoulin Job Application Screening

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No